ITS Telecom CGW-D User manual

CGW-D Installation and
Operation Manual
Release 2.2
March 2007

Warranty
In the event this product proves to be defective in workmanship or
materials within a period of one year from date of shipment, ITS will
repair or replace the product at its discretion. Transportation will be
the responsibility of the dealer/distributor.
Under no circumstances shall ITS be liable for consequential or special
damages, loss of revenue or user/dealer expenses arising out of or in
connection with the use or performance of the product, whether
based on contract, tort, or any other legal agreement.
The following shall void the above warranty: malfunctions resulting
from fire, accident, neglect, abuse, or acts of God; use of improper
electrical power; or repair of, tampering with or alteration of the
product by anyone other than ITS authorized personnel.

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Table of Contents
Chapter 1: Introduction
1.1 Overview ......................................................................................................................................1-1
1.2 Purpose and Use...........................................................................................................................1-1
1.3 What’s in the Box? .......................................................................................................................1-1
1.4 Physical Description ......................................................................................................................1-2
1.5 Getting Started.............................................................................................................................1-3
Chapter 2: Software Installation
2.1 Overview ......................................................................................................................................2-1
2.2 Installation Procedure ...................................................................................................................2-1
2.3 USB Driver Installation ..................................................................................................................2-4
2.3.1 USB Serial Driver Installation ........................................................................................... 2-4
Chapter 3: User Interface
3.1 Overview ......................................................................................................................................3-1
3.2 Main Screen Structure ..................................................................................................................3-1
3.2.1 Application Menus.......................................................................................................... 3-1
3.2.1.1 File Menu......................................................................................................3-1
3.2.1.2 Communication Menu..................................................................................3-2
3.2.1.3 Tools Menu...................................................................................................3-4
3.2.1.4 Help Menu....................................................................................................3-5
3.2.2 Window Tabs ................................................................................................................. 3-5
3.2.2.1 Dialing Parameters Tab 3-6
3.2.2.2 System Parameters Tab 3-9
3.2.2.3 Tones Parameters Tab 3-11
3.2.2.4 Call Back/Call Through Tab 3-13
3.2.3 DTMF Programming...................................................................................................... 3-15
Chapter 4: Programming Guide
4.1 Overview ......................................................................................................................................4-1
4.2 CGW-D Start-Up and Idle Modes..................................................................................................4-1
4.3 PC Programming Mode ................................................................................................................4-2
4.4 Defining Permitted Cellular Prefixes (Home Use) ...........................................................................4-2
4.5 Diverting an Incoming PSTN Call to a Cellular Number .................................................................4-4
4.6 Corporate PBX Trunk Usage .........................................................................................................4-5
4.7 Call Back/Call Through Database Maintenance.............................................................................4-5
4.8 Corporate Usage as Cellular Gateway Connected to PBX Extension..............................................4-7

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List of Figures
1-1 CGW-D Controls and Connectors..................................................................................................... 1-2
1-2 SIM Insertion Port ............................................................................................................................. 1-2
1-3 Home Configuration......................................................................................................................... 1-4
1-4 Office Trunk Configuration............................................................................................................... 1-4
1-5 Office Trunk Gateway Configuration ................................................................................................ 1-5
1-6 Office Extension – Configuration 1 ................................................................................................... 1-5
1-7 Office Extension – Configuration 2 ................................................................................................... 1-6
2-1 CGW-D Install Window .................................................................................................................... 2-1
2-2 Install Shield Wizard Window – Destination Folder............................................................................ 2-2
2-3 Install Shield Wizard Window – Select Program Folder...................................................................... 2-2
2-4 Install Shield Wizard Window – Installtion Complete ........................................................................ 2-3
2-5 CGW-D Icon..................................................................................................................................... 2-3
2-6 CGW-D Activation Thorugh Start Menu ........................................................................................... 2-3
2-7 Found New Hardware Window ........................................................................................................ 2-4
2-8 Found New Hardware Wizard – Window 1....................................................................................... 2-5
2-9 Found New Hardware Wizard – Window 2....................................................................................... 2-5
2-10 Found New Hardware Wizard – Window 3.......................................................................................2-6
2-11 Browser Window.............................................................................................................................. 2-6
2-12 Found New Hardware Wizard – Window 4.......................................................................................2-7
2-13 Found New Hardware Wizard – Window 5.......................................................................................2-7
2-14 Found New Hardware Wizard – Window 6.......................................................................................2-8
2-15 Found New Hardware Window ........................................................................................................ 2-8
2-16 Found New Hardware Wizard – Window 7.......................................................................................2-8
2-17 Found New Hardware Wizard – Window 8.......................................................................................2-9
2-18 Found New Hardware Wizard – Window 9.......................................................................................2-9
2-19 Browser Window............................................................................................................................ 2-10
2-20 Found New Hardware Wizard – Window 10................................................................................... 2-10
2-21 Found New Hardware Wizard – Window 11................................................................................... 2-11
2-22 Computer Management Window................................................................................................... 2-11
2-23 USB to COM Port Selection Window .............................................................................................. 2-12

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3-1 File Menu.......................................................................................................................................... 3-1
3-2 Print Preview Window....................................................................................................................... 3-2
3-3 Communication Menu...................................................................................................................... 3-2
3-4 Read Parameters Window................................................................................................................. 3-3
3-5 Send Parameters Window................................................................................................................. 3-3
3-6 Communication Setting Window...................................................................................................... 3-3
3-7 Change Password Window ............................................................................................................... 3-4
3-8 Tools Menu....................................................................................................................................... 3-4
3-9 Read CDR Window ........................................................................................................................... 3-4
3-10 Clear CDR Warning .......................................................................................................................... 3-5
3-11 Help Menu........................................................................................................................................ 3-5
3-12 About Window................................................................................................................................. 3-5
3-13 Dialing Parameters Tab ..................................................................................................................... 3-6
3-14 Add Prefix Window........................................................................................................................... 3-6
3-15 Edit Prefix Window ........................................................................................................................... 3-7
3-16 System Parameters Tab ..................................................................................................................... 3-9
3-17 Tones Parameters Tab..................................................................................................................... 3-11
3-18 Create User Window ...................................................................................................................... 3-13
3-19 Edit User Window........................................................................................................................... 3-13
3-20 Prefix Restriction Numbers Window ................................................................................................ 3-14
3-21 Call Manipulation Window ............................................................................................................. 3-14
4-1 Start-Up Mode.................................................................................................................................. 4-1
4-2 Idle Mode ......................................................................................................................................... 4-1
4-3 Programming Mode.......................................................................................................................... 4-2
4-4 Defining Permitted Cellular Prefixes .................................................................................................. 4-2
4-5 Message Before Dialing .................................................................................................................... 4-3
4-6 Dialed Cellular Number..................................................................................................................... 4-3
4-7 Call in Progress With Permitted Prefix ............................................................................................... 4-3
4-8 Call Routed to PSTN.......................................................................................................................... 4-3
4-9 Call Forward to Cellular Number....................................................................................................... 4-4
4-10 Message Before Dialing .................................................................................................................... 4-4
4-11 Creating a New User......................................................................................................................... 4-6
4-12 Call Back Message ............................................................................................................................ 4-6
4-13 Call Through Message ...................................................................................................................... 4-7

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1.
1.1 Overview
This chapter provides a general introduction to the CGW-D, including its purpose and use, and details
the contents of the supplied package.
1.2 Purpose and Use
The CGW-D is a cost-effective cellular gateway, call back system and call diverter for both private and
corporate use. It supports extension and PSTN line interface (FXO – Foreign Exchange Office), and home
phone and PBX trunk service (FXS – Foreign Exchange Station).
1.3 What’s in the Box?
When opening the supplied package, please check its contents. If the contents to not match the
following list, please contact your dealer. The box should contain the following:
Part Quantity
CGW-D device 1
Power supply (type varies according to the configuration in each country) 1
2.5 dB antenna 1
Installation CD 1
USB cable 1
RJ11-RJ11 cable 1
Wall installation drill template 1
Screws and dowels for wall installation 2x2
Chapter 1: Introduction

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1.4 Physical Description
The CGW-D device controls and connectors on the front panel are displayed in Figure 1-1. The SIM
insertion port on the bottom panel is displayed in Figure 1-2.
Antenna Connector
LCD Display
USB Connector
FXO/PSTN Connector
FXS/Phone Connector
Power Connector
Figure 1-1. CGW-D Controls and Connectors
Figure 1-2. SIM Insertion Port

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1.5 Getting Started
Getting started with the CGW-D comprises the following stages:
Preparation to operation:
Connecting the device to 9 VDC power using the supplied adaptor.
Installing the supplied GUI software on a PC (refer to Chapter 2 for instructions).
Installing USB drivers (refer to Chapter 2 for instructions).
Connecting the device to PC via the USB interface.
Programming the device as required.
Device installation:
Connecting the antenna to the antenna connector.
Inserting a SIM card into the port.
Connecting the device in one of the following configurations, according to its purpose:
 Private use at home (Figure 1-3).
 Office trunk use (Figure 1-4).
 Office trunk gateway (Figure 1-5).
 Office extension use (Figure 1-6 or Figure 1-7).
Make sure not to connect the PSTN line to the phone (FXS) socket! This connection may
harm your FXS interface hardware.

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Home Analo
g
Phone
FXS FXO
PSTN
Cellular Networ
k
Figure 1-3. Home Configuration
PSTN
Cellular Networ
k
PBX Trunk Interface
FXOFXS
Figure 1-4. Office Trunk Configuration

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FXOFXS
Cellular Network
Figure 1-5. Office Trunk Gateway Configuration
Home Analog Phone PABX
FXS FXO
PABX Extension
Cellular Networ
k
Figure 1-6. Office Extension – Configuration 1

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PABX
PABX Extension
FXO
Cellular Networ
k
Figure 1-7. Office Extension – Configuration 2

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2.
2.1 Overview
This chapter provides step-by-step instructions for installation of the CGW-D GUI application software
and the USB driver.
2.2 Installation Procedure
To install the software perform the step as follows:
a. Insert the supplied CD into the drive.
b. Open the folder from the drive (Figure 2-1) and double-click the Setup icon ( ). The installation
window opens (Figure 2-2). The recommended destination folder appears in Destination Folder
area. If required, click Browse and specify another folder.
Figure 2-1. CGW-D Install Window
Chapter 2: Software Installation

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Figure 2-2. Install Shield Wizard Window – Destination Folder
c. Click Next to continue. The next installation window opens (Figure 2-3). The recommended name
for the program folder appears in the Program Folders field. If required, type another name in this
field. The program files will be saved in the folder that you specify.
Figure 2-3. Install Shield Wizard Window – Select Program Folder

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d. Click Next to continue. A window displaying that installation is complete appears (Figure 2-4).
Figure 2-4. Install Shield Wizard Window – Installtion Complete
e. Click Finish. The installation window closes. An icon appears on your desktop (Figure 2-5).
Figure 2-5. CGW-D Icon
f. Activate the CGW-D application by either double-clicking the icon or through the Start menu
(Figure 2-6).
Figure 2-6. CGW-D Activation Thorugh Start Menu

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2.3 USB Driver Installation
The USB installation driver software is included on the supplied CD. Please note, that you must select a
driver that corresponds to the operation system installed on your PC. If an update is required, you can
find the drivers you need on the following web page: http://www.ftdichip.com/Drivers/VCP.htm.
There are two stages of USB driver installation:
2.3.1 USB Serial Driver Installation
To install a serial driver, perform the steps as follows:
a. Power the device using the 9V DC external power supply.
b. Plug a USB cable into the device and the PC USB port. Found New Hardware window appears
(Figure 2-7).
Figure 2-7. Found New Hardware Window
This window should appear automatically when the new hardware is detected.
If it is not detected automatically, perform the steps as follows:
a. Right-click My Computer icon and select Manage from pop-up menu. Computer Management
window appears.
b. Click the Device Manager branch. The device management tree appears on the right.
c. Right-click Universal Serial Bus controllers and select Scan for hardware changes from pop-up
menu. After a few seconds Found New Hardware Wizard window appears (Figure 2-8).

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Figure 2-8. Found New Hardware Wizard – Window 1
d. Click Next. The next wizard window appears (Figure 2-9).
Figure 2-9. Found New Hardware Wizard – Window 2

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e. Click the Search for a suitable driver for my device (recommended) radio button and click
Next. The next wizard window appears (Figure 2-10).
Figure 2-10. Found New Hardware Wizard – Window 3
f. Select the Specify a location check-box and click Next. A standard Windows browser opens
(Figure 2-11).
Figure 2-11. Browser Window

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g. Select the USB driver’s files location on the supplied CD and the operation system installed on the
PC, and click Open. The next wizard window appears (Figure 2-12).
Figure 2-12. Found New Hardware Wizard – Window 4
h. Click Next. An installation procedure is performed (Figure 2-13).
Figure 2-13. Found New Hardware Wizard – Window 5

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i. Click Next. A new window informs that USB-COM serial converter installation is completing.
Figure 2-14. Found New Hardware Wizard – Window 6
j. Click Finish to finish USB-COM port converter installation and start the USB port installation. Found
New Hardware window appears (Figure 2-15) and after a few seconds Found New Hardware
Wizard window appears (Figure 2-16).
Figure 2-15. Found New Hardware Window
Figure 2-16. Found New Hardware Wizard – Window 7