Ivoclar digital PrograMill Base User manual

ivoclardigital.com
PrograMill One
Operating Instructions

Table of Contents
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Table of Contents
1 About this Document 6
1.1 Target group 6
1.2 Signs and symbols 7
1.3 Abbreviations 8
1.4 Revision and validity 9
1.5 Supporting documents 9
2Safety 10
2.1 Intended use 10
2.2 Operator’s obligations 12
2.3 Personnel qualifications 12
2.4 Staff obligations 12
2.5 Personal protective equipment 13
2.6 Working areas, potential hazards and safety measures on the device 14
2.7 Safety instructions for potential hazard areas 16
2.8 Safety instructions for individual operating phases 18
3 Design and Function 20
3.1 Marking and labelling of PrograMill One 21
3.2 Design of PrograMill One 22
3.3 [PrograMill One] app and tablet 28
4 Transportation and Assembly 29
4.1 Choosing the location site 29
4.2 Transporting the device to the place of work 31
4.3 Unpacking the unit 32
4.4 Setting-up the unit 34
4.5 Checking delivery contents and condition 36

Table of Contents
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5 Initial Operation 37
5.1 Connecting the device to the power supply 37
5.2 Connecting PrograMill One to the local network (LAN) 38
5.3 Switching on the tablet 39
5.4 Connecting the tablet to the network via WLAN 39
5.5 Switching on PrograMill One (for the first time) 39
5.6 Connecting the tablet and PrograMill One 40
5.7 Removing the transport protection and preparing for initial operation 41
5.8 Using the app on other mobile devices 49
6 Operating the Operating Panel 50
6.1 Starting the app 50
6.2 Overview of the [PrograMill One] app 51
6.3 Main menu [One] 53
6.4 Main menu [Cases] 56
6.5 Main menu [ToDo] 66
6.6 Main menu [Service] 71
7 Editing Milling Jobs 81
7.1 Special procedure to process zirconium oxide 81
7.2 Changing/Refilling the water in the main tank and changing the filter 83
7.3 Preparing milling jobs 89
7.4 Starting individual milling jobs (Single mode) 107
7.5 Starting several milling jobs (Multi mode) 108
7.6 Performing an emergency stop 111
7.7 Completing / unloading the finished milling job 112
7.8 Deleting a not required milling job 114
7.9 Shutting the device down and switching it off 115
8 Device Messages and Troubleshooting 116
8.1 OSD ring status 116
8.2 Messages in the app 117
8.3 Troubleshooting / error table 117
8.4 Manually registering a non-identified block 121
8.5 Manually registering a non-identified tool 123

Table of Contents
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9 Cleaning and Maintenance Work for the User 125
9.1 Cleaning and maintenance table 126
9.2 Performing the automatic cleaning procedure 127
9.3 Carrying out manual cleaning work on the housing and in the milling chamber 128
10 Decommissioning 134
10.1 Storing the device 134
10.2 Disposing of the device 134
11 Repair 135
11.1 Authorized service partners 135
11.2 Sending defective devices for repair 135
12 Technical Data 136
12.1 Classifications 136
12.2 Measurements, weight 136
12.3 Ambient conditions 137
12.4 Electrical data 137
13 Appendix 138
13.1 Delivery form 138
13.2 Ordering spare parts 138
13.3 Recommended additional components 139
13.4 Approved tools for glass-ceramic / composite blocks 139
13.5 CE marking / Declaration of Conformity 140

About this Document
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1 About this Document
These Operating Instructions will familiarize you with the PrograMill One features.
PrograMill One is a modern 5-axis milling system for dental applications. This device has been
developed and produced according to the latest state-of-the-art technology.
Improper use can be dangerous. Please observe the relevant safety instructions and read the
Operating Instructions carefully.
These Operating Instructions are an integral part of the device and are valid for all named
machines.
The Operating Instructions describe the safe and correct use in all operating processes.
Should you lose these Operating Instructions, you can download them from
www.ivoclarvivadent.com.
For all types of technical questions, please contact your authorized service partner.
1.1 Target group
Target group Duties
Operator •Keep these Operating Instructions
available at the place where the unit is
used, also for future use.
•Request personnel read and observe
these Operating Instructions and the
applicable documents, in particular the
safety instructions and warnings
(“Safety”, page 10).
•Observe additional device-related
stipulations and regulations.
Dental technician •Read and observe these Operating
Instructions and the applicable
documents, in particular the safety
instructions and warnings (“Safety”,
page 10).
Qualified dental staff members
CNC technician
Authorized Ivoclar Vivadent service partner

About this Document
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1.2 Signs and symbols
1.2.1 Warnings
Warnings are used in these Operating Instructions to warn you of a risk of injury to persons
and/or damage to property.
1. Please always read and observe these warnings.
2. Follow all measures marked with the warning symbol and warning word.
Depending on the severity and probability of the danger, the following warning levels are
distinguished:
Clarification of the structure of a warning:
WARNING WORD! Name of source of danger, cause of hazard or type of risk.
Consequences of non-compliance with instructions.
Action in order to avoid danger.
Hazard example:
WARNING! Risk of injury due to heavy lifting.
Injuries to the back due to overloading.
Only lift the device with the aid of the fork lift.
Unpack the device after transportation.
Warning
symbol Warning word Danger level
Consequences resulting
from non-observance
DANGER Immediate imminent
danger
Death, severe personal
injury
WARNING Potential danger Death, severe personal
injury
CAUTION Potential danger Slight personal injury
- NOTICE Potential danger Damage to property

About this Document
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1.2.2 Signs and symbols
1.3 Abbreviations
Symbol Significance
Additional information, e.g. for better understanding, for simplifying
workflows or for further information.
Prerequisite which must be followed before the subsequent actions can
be performed.
Individual steps which you must perform.
1., 2. Several steps that you must perform in the given order.
The result indication of an or several operation steps for success control.
Abbreviation Significance
CAD Computer Aided Design.
Describes the computerized support of constructive tasks for the
production of a product.
CAM Computer Aided Manufacturing.
Describes the use of a software, independent of the CNC machine, for
creating the NC code.
CNC Computerized Numerical Control.
Describes an electronic method for controlling machine tools (CNC
machines).
EMC Electromagnetic Compatibility.
Describes the interference of electrical or electronic devices with their
surroundings.
ESD Electrostatic Discharge
Calibration using electrostatic contact.
LAN Local Area Network
NC Numerical Control
The NC file contains numerical control commands for the milling machine
and describes the milling paths.
OSD Optical Status Display
WLAN Wireless Local Area Network
Describes a local radio network.

About this Document
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1.4 Revision and validity
1.5 Supporting documents
For details on the applicable documents, please contact your local trade partner or go the
download section of Ivoclar Vivadent at http://www.ivoclarvivadent.com.
Version Date
Amendments to the
previous version
1.0 2018-04 First production
2.0 2019-05 Revision
3.0 2020-02 Revision
Document Clarification
Checklist for your PrograMill One Information about requirements that must be
observed for transportation, installation and use of
PrograMill One
Safety Data Sheet
PrograMill Fluid for One
Information about the use of the
PrograMill Fluid for One coolant concentrate
Documentation on the blocks
used
Information on the use of blocks
Documentation on the tools used “Approved tools for glass-ceramic / composite
blocks”, page 139
Depending on the system architecture you ordered, refer to the additional documentation
included in the delivery.

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2Safety
WARNING! Improper use of the device.
Danger to the operator.
The safety chapter contains important information on the safety of the device: Please read
thoroughly prior to installation and operation.
The device is built according to state-of-the-art technology and recognized safety regulations.
Nevertheless, its use could constitute a risk of injury of the user or third party or possibly cause
impairment to the device and other property.
2.1 Intended use
PrograMill One is designed for milling and grinding in wet operation in the field of dental
technology. Use PrograMill One exclusively for this purpose.
In the case of damage caused by improper use or failure to observe the Operating Instructions,
all liability and guarantee claims are void.
Please note that only the areas of use, materials and milling strategies approved by the
manufacturer ensure processing without damage to the machine.
The machine has been designed for milling the following materials:
•Glass-ceramics (IPS e.max®CAD, IPS Empress®CAD)
•Composite blocks (Tetric®CAD)
Only approved blocks and tools can be identified and thus be used by PrograMill One via a
data matrix code on the block or on the tool, which ensure that misapplication is nearly
impossible.
Basically, all Ivoclar Vivadent materials and tools in their respective categories are suitable for
processing (“Approved tools for glass-ceramic / composite blocks”, page 139).
All information regarding approved materials and areas of use corresponds to the state of
knowledge at the time of going to print. For additional details, go to http://
www.ivoclarvivadent.com.
It is not recommended to process materials or use tools from other manufacturers in this
system due to the absence of milling strategy coordination and lack of tool harmonization.

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2.1.1 Potential improper use
The device is not suitable for milling procedures outside of the dental field.
The following is considered as misuse of the system:
•Non-compliance with the specified intended use, intended operator specifications or
intended environment
•Modifications, maintenance and repairs without prior authorization from
Ivoclar Vivadent
•Operation with inappropriate parameters
Improper use of the device can lead to the following:
•Danger for patient and operating personnel
•Impairment of the operability of the device
Ivoclar Vivadent assumes no liability for damage resulting from improper use.
Typical misapplications of the device to be avoided:
2.1.2 Intended operator
The device may only be operated by qualified dental staff, dental technicians and CNC
technicians who have received training for operating the device.
The user is responsible for selecting the correct device settings.
2.1.3 Intended environment
The device is only permitted for use in closed rooms within the specified ambient conditions
(“Ambient conditions for operation”, page 137) and in compliance with the requirements for
safe installation (“Choosing the location site”, page 29).
Improper use Consequences
Use of not approved materials or tools Device cannot perform milling jobs.
Incorrect cleaning (filter, collection
container)
•Skin irritations
•Environmental damage
•Damage to the device
Operation without the tank Emergency stop
Operation without coolant fluid •Damage to the device
•Service life of device, filter and tools is
reduced
Shut-down of the device by the user during
the milling operation
Possible damage to the tool and the block.
Possibly, automatic calibration may be
necessary.

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2.2 Operator’s obligations
The operator is responsible for the safe operation of the device.
Ensure compliance and control:
a. Intended use
b. Statutory or other safety and accident prevention regulations
Only operate the device in a technically perfect condition, in a proper, safety-conscious
and risk-conscious manner and while observing these Operating Instructions.
Keep these instructions and all applicable documents complete, legible and accessible to
personnel at all times.
2.3 Personnel qualifications
Ensure that the personnel assigned to work with the device have read and understood
these instructions and all applicable documents, in particular safety, maintenance and
repair information, before starting work.
Ensure that personnel is aware of hazards and safety equipment (“Working areas,
potential hazards and safety measures on the device”, page 14).
Manage the responsibilities, competence and monitoring of staff.
All work must only be carried out by qualified technical staff.
Personnel to be trained should only carry out work on the unit under the supervision of
qualified technical personnel.
2.4 Staff obligations
Only operate the device in a technically perfect condition, in a proper, safety-conscious
and risk-conscious manner and while observing these Operating Instructions.
Refrain from any process that could endanger staff or third parties.
In the case of safety-related malfunctions, switch off the device immediately and allow the
fault to be rectified by the person responsible.
In all cases of doubt regarding the safety of the device, switch off the device and prevent
further use.
In addition to the overall documentation, legal or other safety and accident prevention
regulations including applicable standards and guidelines of the respective operating
country must be complied with.
Do not wear jewellery such as rings, bracelets or watches when working on the device,
especially when cleaning the milling chamber. Danger of crushing or cutting injuries.

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2.5 Personal protective equipment
If loud operating noise cannot be prevented (sound level ≥ 80 dB(A)), use hearing
protectors during milling.
For protection against milling dust, vapours or other particles of dental materials during
cleaning work wear a protective mask (half mask with protection class FFP3).
When carrying out cleaning work, wear gloves.
When handling the PrograMill Fluid for One coolant concentrate and when cleaning the
unit, wear suitable protective equipment (see “Safety Data Sheet PrograMill Fluid” for
One, “Supporting documents”, page 9).

Safety
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2.6 Working areas, potential hazards and safety measures on the
device
As an operator, you are working at the areas described below.
The device is built according to state-of-the-art technology and recognized technical safety
regulations. Hazardous areas, which cannot be avoided by design, are equipped with
appropriate protective devices. Nevertheless, if the machine is used improperly, there is a
danger to life or risk of injury to the user or third parties. In addition, the device, tools or
workpieces may become damaged.
The working areas, their potential hazards and applicable safety measures are shown below:
3
1
2

Safety
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No. Working area Tasks / Work
Safety
measures Protective effect
1 Milling
chamber
Cleaning when
the device
stands still
Locking the
loading aid.
Access to the
milling chamber
is not possible
during
operation.
•Protection against
crushing and cutting
injuries from the tools
•If the loading aid is
removed, the device will
not start.
•The maintenance access
cannot be opened when
the device is running.
2 Tank Removal of the
tank for filling
with coolant
fluid and filter
exchange
Tank locking
system protects
against removal
of the tank
during
operation
•Protection against
electric shock, health
risks and danger to the
environment due to
leaking coolant fluid
•If the tank is not in place,
the device will not start.
The tank must be
unlocked before
removal. Unlocking is
not possible during
active processing.
3 Maintenance
access with
loading aid
Loading with
tools and blocks
Loading aid
prevents access
into the
housing
Protection against crushing
and cutting injuries from
the tools

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2.7 Safety instructions for potential hazard areas
2.7.1 Electromagnetic waves
This equipment may cause interference to radio communications or may interfere with the
operation of equipment in the vicinity.
To avoid injury to the user, never remove the housing covers.
Do not use devices that generate electromagnetic waves together in the same room as this
PrograMill One.
Take appropriate measures in the case of radio interference, e.g. a new orientation, a new
device position of PrograMill One or isolating measures.
Only use the original accessories recommended and supplied by the manufacturer. Failure
to do so can result in increased interference emissions or decreased immunity of
PrograMill One.
2.7.2 Mechanics
Whilst the device is in operation, there are the following risks in the milling chamber or in the
material and tool changer:
•Risk of crushing
•Cutting injuries caused by tools
•Damage to the machine
To avoid injury to the user from inside the unit, never remove the covers.
Do not reach into the material and tool changer via the loading aid or the shaft.
Only reach in the milling chamber in the safe maintenance mode and for cleaning
purposes (“Cleaning and Maintenance Work for the User”, page 125).
2.7.3 Sound emission
The sound emission strongly varies depending on the material being processed and the
milling conditions (“Classifications”, page 136).
In the case of higher sound emissions, which may damage your hearing:
Visually inspect the tool.
If loud operating noise cannot be prevented (sound level ≥ 80 dB(A)), use hearing
protectors during milling (“Personal protective equipment”, page 13).

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2.7.4 Electrical safety
If covers are opened or parts are removed which are only accessible with tools, voltage-
carrying components may be exposed. The plugs may also be under voltage.
Electrical work must only be carried out by your authorized service partner.
Before connecting the device, check that the supply voltage and frequency are correct at
the point of installation (“Electrical data”, page 137 and the information on the type
plate, see “Marking and labelling of PrograMill One”, page 21).
To avoid injury to the user and for cooling reasons and fire protection, never remove the
housing covers.
Observe the manufacturer’s house installation instructions before installing (“Supporting
documents”, page 9).
To avoid the risk of electric shock, only connect the device to a power supply with a
protective earth conductor.
The mains plug is used as a supply circuit disconnecting means. Always connect the mains
plug to an easily accessible protective contact socket.
Connect the grounded and accessible safety contact socket to a separately secured circuit.
Make sure that the protective contact socket is equipped with a residual current circuit
breaker (FI).
Connect the machine to a separately secured circuit or make sure that no devices are
connected that cause severe supply voltage fluctuations when switched on. These
fluctuations interfere with the electronic controls and may cause failure of the system.
If you need to disconnect the unit from the power supply at a later time: Disconnect the
plug from the mains socket, not on the device.

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2.8 Safety instructions for individual operating phases
2.8.1 Transport
Only transport the device according to the description in these Operating Instructions
(“Transportation and Assembly”, page 29).
In order to avoid corrosion on the device and subsequent damage to the device, transport
and store the device only within the permissible temperature range and ambient
conditions (“Ambient conditions”, page 137).
Observe the notes on transport safety (“Setting-up the unit”, page 34). Risk of damage to
the processing and changer arm.
2.8.2 Initial operation
Ensure that this machine is only operated by trained specialists.
If the device has been stored in a cold environment or at high humidity, maintain a drying
or temperature adjustment time of approx. 4 hours (without voltage) at room
temperature before initial operation.
Before connecting the device, check that the supply voltage and frequency are correct at
the point of installation (“Electrical data”, page 137).
Observe the notes on the location site (“Choosing the location site”, page 29) and the
ambient conditions (“Ambient conditions for operation”, page 137).
2.8.3 Operation
Keep unauthorized persons, such as patients, children and animals, away from the unit.
In all cases of doubt regarding the safety of the device, switch off the device and take
suitable measures to prevent further use.
Prior to connecting power or operation, check the device, the accessories and protective
equipment for any damage.
Do not use damaged, non-functioning equipment or accessories; instead notify your
authorized service partner.
In order to ensure the product safety and warranty services, the device must be exclusively
operated with the original accessories from Ivoclar Vivadent. The user bears the risk when
using non-approved accessories.
Ivoclar Vivadent recommends using approved materials only to ensure process reliability.
Never bypass the safety equipment of the machine or set it out of operation (“Safety
instructions for potential hazard areas”, page 16).
Only operate the device when the milling chamber is closed and the loading aid and the
tank are in place.
To avoid damaging the unit and reducing the performance, follow the cleaning
instructions and cycles (“Cleaning by the user”, page 19 and “Cleaning and Maintenance
Work for the User”, page 125).
Only operate the device unsupervised if the operating conditions for unsupervised
operation described below are fulfilled.

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Unsupervised operation:
The machine may be operated unsupervised, provided the national and local laws and
provisions allow for such action and provided that they are observed. Furthermore, the
requirements of the respective insurance company must be met.
Never use the device if the milling chamber is heavily soiled.
Protect the device against unauthorized access.
2.8.4 Cleaning by the user
Only clean as specified in these instructions and observe the associated safety regulations
(“Cleaning and Maintenance Work for the User”, page 125).
2.8.5 Improper maintenance, modifications and repairs
Improper service and improper repairs or modifications will endanger patients and users and
result in damage to the unit.
Should you carry out any repairs or maintenance to the system or modifications to the device
or remove the housing without prior written consent by an authorized service partner, all
warranty claims are void.
Unauthorized opening and removal of components can expose voltage-carrying components.
The plugs may also be under voltage. There is a risk of electric shock!
Maintenance as well as repairs of damaged safety equipment or machine parts must only
be carried out by a service partner authorized by Ivoclar Vivadent.

Design and Function
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3 Design and Function
PrograMill One is a modern 5-axis milling system for grinding and milling dental restorations
in wet operation. It has been designed so that various materials can be processed. The milling
procedure is controlled via an electronic system with the corresponding software.
The PrograMill One system consists of the following components:
•CNC milling machine PrograMill One
•Tablet with corresponding [PrograMill One] app to control the milling machine
The PrograMill One system is not a stand-alone system, it is supplied with – depending on the
ordered system architecture – an extending software.
Ivoclar Digital system solution
For more information on CAD-integrated solutions, see further documentation.
The Ivoclar Digital system solution consists of a CAM PC with the software “PrograMill CAM”.
PrograMill One processes the milling jobs transmitted from “PrograMill CAM”.