Iwatsu ADIX VS User manual
Technical Manual
ADIX-VS
Technical Manual
All brand names and product names used in this manual are trademarks of their respective companies.
Iwatsu America, Inc., 430 Commerce Boulevard, Carlstadt, NJ 07072,
TEL: (201) 935-8580, WEB: http://www.iwatsu.com, EMAIL: info@iwatsu.com
© 1999 by Iwatsu America, Inc.
All rights reserved.
First Edition March 1999
Printed in the United States of America
01 00 99 9 8 7 6 5 4 3 2 1
All rights are reserved. No part of this manual or accompanying software may be reproduced, in any form or any means,
without the permission of Iwatsu America, Inc.
This manual was written for the Omega-Phone™ ADIX-VS. In some cases, available feature operations may differ from
those listed in this manual, depending on the hardware, software and programmed functions in your Omega-Phone™
ADIX-VS. For more information contact your authorized Iwatsu distributor.
Iwatsu America, Inc., has used its best effort to ensure that the information in this manual was accurate at the time of
printing. Iwatsu America, Inc., makes no warranty of any kind, expressed or implied, with regard to the contents of this
manual. This information is subject to change without notice.
Iwatsu America, Inc., shall not be held responsible for any representation made regarding this information by any individual.
Part Number 108300
i
Contents
SECTION 1
•
ADIX-VS INTRODUCTION ............................... 5
Chapter 1
••
Introduction ........................................................................................... 1
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System Preparation ............................................................................ 5
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ADIX-VS System Specifications ..................................................... 9
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System Location and Environment ...............................................15
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SECTION 2
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ADIX-VS HARDWARE .................................... 25
Chapter 1
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Component Description ...................................................................27
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Station Equipment .............................................................................45
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SECTION 3
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ADIX-VS INSTALLATION.............................. 61
Chapter 1
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ADIX-VS Installation
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Chapter 2
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Emergency System Backup
............................................................67
Chapter 3
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CPU Card Installation........................................................................71
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Trunk Installation................................................................................73
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Digital/SLT Station Installation.....................................................79
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Optional Feature Installation ..........................................................83
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SECTION 4
•
ADIX-VS PROGRAMMING .........................103
Chapter 1
••
System Port Layout
.......................................................................105
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Chapter 2
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Database Description ....................................................................107
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Database Programming Access.................................................113
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Chapter 4
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Database Programming Items ....................................................115
Chapter 5
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ADIX-VS Feature Enhancements...............................................119
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ADIX-VS
Section 1 •
ADIX-VS Introduction
097
098
099
100
1
Chapter 1
••
Introduction
The Omega-Phone™ ADIX-VS is a fully digital telephone system that offers small businesses the
features and presence of a large telephone system in a more cost-effective configuration. (For the
remainder of this document, ADIX-VS will be used to refer to the Omega-Phone™ ADIX-VS.)
The ADIX-VS system is based on the foundation of the ADIX product line. This new system
configuration offers many of the powerful ADIX features in a new smaller configuration, meeting the
needs of a Small Office/ Home Office customer.
The components that comprise the ADIX-VS are described below:
VS-KSU Control Module
The VS-KSU is the Control Module of the ADIX-VS. It contains the following components:
System Motherboard
Central Processor Unit
Power Supply
Locations for Station, Trunk, Miscellaneous, Voice Mail Function Cards
Station and Trunk Connectors
VS-MAIN Motherboard
The VS-MAIN Motherboard has connectors for the system power supply, central processing unit,
and system memory battery. In addition, it contains 6 digital station ports, 2 single-line telephone
ports, 1 MOH port, 1 Printer port and 1 PC/Modem port.
VS-PWSU Power Supply
The VS-PWSU Power Supply is the main power source of the ADIX-VS. It fulfills all system power
requirements. Includes battery back-up interface for connection of gel cell batteries.
VS-CPU/MEM Central Processor Unit
The VS-CPU/MEM Central Processor Unit controls all ADIX-VS system functions. In addition, the
VS-CPU/MEM card contains on-board RAM to store the contents of the system database.
VS-2CITK Loop Start/Caller ID Trunk Interface Card
The VS-2CITK interfaces two loop start trunks or Caller ID trunks to the ADIX-VS. This card is
required to use the Caller ID feature. A maximum of three VS-2CITK cards may be installed in the
system.
VS-ICOTB ISDN BRI Interface Card
The VS-ICOTB interfaces one ISDN BRI trunk to the ADIX-VS. Each ISDN BRI trunk consists of
two B channels and one D channel. A maximum of three VS-ICOTB cards may be installed in the
system.
ADIX-VS Technical Manual Section 1 – Introduction
2
VS-4PSUB Digital Station Card
The VS-4PSUB card interfaces four additional ADIX digital stations to the ADIX-VS system. Each
circuit of the VS-4PSUB is star connected to an ADIX Digital Telephone. Two VS-4PSUB cards
may be installed in the system to support a maximum of 8 digital stations. Combined with the 6
digital station ports on the VS-MAIN Motherboard, the ADIX-VS system will support a maximum of
14 digital stations.
VS-MISC Miscellaneous Function Card
The VS-MISC card supports miscellaneous system functions such as Background Music (BGM),
Paging, Remote Control Relays, and Sensor Input.
VS-VML Voice Mail/Auto Attendant Card
The VS-VML card provides 4 voice mail/auto attendant ports and two hours of message storage.
This card is installed in slot 6 of the VS-MAIN motherboard. This card provides most of the
functions offered in the ADIX IX-4VML card of the ADIX products.
About this Edition
This manual describes the installation process for the ADIX-VS Digital Telecommunications System.
It is intended for use as a supplement to the ADIX Technical Manual. If you are installing the system,
it is very important that you first familiarize yourself with the individual components of the
ADIX-VS system in detail. In addition, you must be familiar with Section 6 of the ADIX Technical
Manual which contains detailed instructions for programming system features.
Legal information required by the Federal Communications Commission (FCC) and Underwriter’s
Laboratory (UL) in the USA, and the Industry Canada (IC) in Canada is also included in this manual.
This manual contains the following information:
■FCC Registration and Requirements
■ADIX-VS Component Descriptions
■Installation Instructions
Each of these topics is explained in detail later in this manual.
Chapter 1 - Introduction
3
ADIX-VS Components and Part Numbers
Listed below are the components and part numbers required for ADIX-VS.
Component Part Number Description
VS-KSU 057000
The VS-KSU is the Control Module of the ADIX-VS which contains the System Motherboard,
Central Processor Unit, Power Supply, and locations for Station, Trunk, Miscellaneous, Voice Mail
Function Cards. It also contains station and trunk connectors.
VS-MAIN 057001
The VS-MAIN Motherboard has connectors for the system power supply, central processing unit,
and system memory battery.
VS-PWSU 057002
The VS-PWSU Power Supply is the main power source of the ADIX-VS.
VS-CPU/MEM 057003
The VS-CPU/MEM controls all ADIX-VS system functions. In addition, the VS-CPU/MEM card
contains on-board RAM to store the contents of the system database.
VS-ICOTB 057004
The VS-ICOTB interfaces one ISDN BRI trunk to the ADIX-VS.
VS-2CITK 057005
The VS-2CITK interfaces two CO loop start or Caller ID trunks to the ADIX-VS.
VS-4PSUB 057006
The VS-4PSUB card interfaces four additional ADIX digital stations to the ADIX-VS system.
VS-MISC 057008
The VS-MISC card supports miscellaneous system functions such as Background Music (BGM),
Paging, Remote Control Relays, and Sensor Input.
VS-BACB 057011
The VS-BACB is a cable used for the back-up battery connection.
VS-BATBOX 057012
The VS-BATBOX holds external batteries.
VS-VML 057015
The VS-VML 4 port VM/AA card for the ADIX-VS.
ADIX-VS Technical Manual Section 1 – Introduction
4
5
Chapter 2
••
System Preparation
Safety Warning
Keep in mind the following precautions during the installation of the ADIX-VS Digital Telephone
System to ensure personal and public safety:
■Do not install telephone wiring during a lightening storm.
■Do not install telephone jacks in or near water unless the jack is specifically designed for
such locations.
■Do not touch telephone wires or terminals that are not insulated unless the telephone line
has been disconnected at the network interface or ADIX-VS MDF, whichever is applicable.
■Use caution when installing or modifying telephone lines.
Industry Canada Notice
Industry Canada Registration Number:
577 3326 A
Instructions to the User:
The Industry of Canada label identifies certified equipment. This
certification means that the equipment meets telecommunications network protective, operational,
and safety requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). The Department does not guarantee the equipment will operate to the
user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in come situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs of alterations made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connection of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
Ringer Equivalence Number (REN):
The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the
divices does not exceed 5.
ADIX-VS Technical Manual Section 1 – Introduction
6
FCC Registration and Requirements
Instructions to the User:
The Omega-Phone ADIX-VS Telephone System has been registered
and approved by the Federal Communications Commission (FCC) for direct connection to your local
telephone service. In accordance with FCC rules and regulations regarding telephone equipment,
Iwatsu is required to make you aware of your rights and obligations regarding the use of this
equipment. In order that we may fulfill our obligations, please take a moment to carefully read the
rules and regulations contained herein that apply to you.
FCC Rules and Regulations
1. Notification to the Local Telephone Company
The local Telephone Company may request specific information about the ADIX before connection can be made to the local
Telephone Company lines. When requested by the Telephone Company, the following information should be provided:
a)
The FCC Registration Number for all equipment connected to an individual line.
b)
The largest Ringer Equivalence Number (REN) for each line.
c)
Information required for compatible operation of the equipment with the Telephone Company communication facilities.
The FCC Registration Number and Ringer Equivalence Number (REN) are printed on the equipment label located on the common
equipment cabinet of the system (IX-CM/ IX-CMM/ IX-CML/ VS-KSU). The largest Ringer Equivalence Number is the sum of the
Ringer Equivalence Number (REN) of each FCC registered device that is connected to the same line. The maximum Ringer
Equivalence Number that can normally be used without causing faulty operation is 5.0. Check with your local Telephone Company to
determine what is the maximum Ringer Equivalence Number for the telephone lines you are using. In order to connect registered
terminal equipment to the Telephone Company lines, the terminal equipment must utilize an FCC “standard means of connection”,
often referred to as a “registered jack”. The type of jack utilized on the ADIX-VS is identified by a USOC code number. Different code
numbers are utilized for the various types of services provided by the Telephone Company that the systems use.
The ADIX-VS
system can be configured as either a Key Telephone System - Fully Protected, or a Multi-Function (Hybrid) System - Fully Protected.
The following are the codes and registration numbers applicable to the Omega-Phone ADIX-VS equipment:
ADIX-VS FCC Registration Numbers
Key Telephone System - Fully Protected BD620Q-60444-KF-E
Multi-Function (Hybrid) System BD6MLA-21244-MF-E
The following constitutes the other information required to be reported to the local Telephone Company when requesting service:
CALLER ID / LOOP START TRUNK
Ringer Equivalence No.....................0.5B
Service Order Code ..........................9.0F
Facility Interface Code ......................02LS2
Registered Connection.....................RJ21X
ISDN BRI TRUNK
Service Order Code.......................... 6.0
Facility Interface Codes.................... 02IS5
Registered Connection..................... RJ49C *
NOTE:
* NT1 required.
2. Restrictions on the Use of Registered Telephone Equipment
FCC rules governing customer owned telephone equipment specifically exclude the use of the Omega-Phone ADIX-VS system on
public coin telephone (payphone) lines. The connection to party line service is subject to local state tariffs. Contact yourstate public
utility, public service commission, or corporate commission for more information.
Chapter 2 – System Preparation
7
3. Incidence of Harm
If for some reason the Omega-Phone ADIX-VS system causes harm to the Telephone Company network, the Telephone Company
will notify you in advance that temporary discontinuance of service may be required. In the event advance notice is not practical, the
Telephone Company will notify you of the interruption of service as soon as possible. Also, the Telephone Company will advise you
of your right to file a complaint with the FCC if you believe it is necessary. The Telephone Company may also make changes in its
facilities, operations, or procedures that could affect the operation of your system. If this occurs, the Telephone Company will
provide advance notice in order for you to make the necessary modifications to maintain uninterrupted service.
4. Hearing-Aid Compatibility
The Omega-Phone ADIX-VS telephone system, utilizing telephone station equipment manufactured by Iwatsu, meets all FCC
requirements for Hearing-Aid compatibility.
5. Instruction Regarding the Repair and Refurbishment of Registered Equipment
Only the manufacturer or its authorized agents are permitted under the FCC rules to make other than routine repairs to registered
telephone equipment. Repairs made to registered telephone equipment by unauthorized entities will void equipment warranties as
well as violate local state tariffs. Routine repairs are classified typically as lamp replacement, fuse replacement, directory label
replacement, etc. All other repairs to your Omega-Phone ADIX-VS telephone equipment should be performed by Iwatsu America,
Inc. When trouble is experienced on any telephone line that your system is connected to and the trouble is causing harm to the
network, the Telephone Company may request that you remove the equipment from the telephone line(s) until the problem has been
corrected. To contact Iwatsu America, Inc. for information regarding the repair of your equipment, write or call:
(201) 935-8580
IWATSU AMERICA, Inc.
430 Commerce Boulevard
Carlstadt, NJ 07072
Attn: Repair Department
6. Use of Other FCC Registered Equipment
Aside from the Ringer Equivalence reporting as explained (above), use of other FCC equipment may provide for specific limitations
depending upon the type of equipment. Check the instructions included with such equipment to determine what the limitations are, if
any, on the use of such equipment.
7. Automatic Dialers
The Omega-Phone ADIX-VS system contain features that provide for the automatic dialing of outgoing calls. When programming
Emergency Numbers and (or) making test calls to Emergency Numbers:
a)
Remain on the line and briefly explain to the dispatcher the reason for the call.
b)
Perform such activities in the off-peak hours such as early morning or late evening.
8. Toll Restriction and Optimized Routing Features
The Omega-Phone ADIX-VS system provides both Toll Restriction and Optimized Routing features that may be programmed in your
system. The software or programming contained in the ADIX-VS system may be required to be upgraded to allow user access to the
network in order to recognize newly established network area codes and exchange codes as they are placed in service. Failure to
upgrade the programming or software (if required) to recognize the new codes as they are established will restrict the user from
gaining access to the network and to these codes. Bell Communication Research (Bellcore) publishes North American Numbering
Plan (NANP) information in paper, microfiche and tape. An abbreviated summary of the newly established area codes and
exchange codes is also available. Bellcore may be contacted at (973) 829-2000 or on the Internet at www.bellcore.com to obtain the
appropriate information for keeping current with changes in the NANP.
9. Radio Frequency Emissions
The Omega-Phone ADIX-VS Telephone System is registered with the FCC as a Class A RF Device that may radiate radio frequency
emissions. In the event that the system causes interference with another device, steps must be taken to reduce the interference,
including possible removal of the equipment. While the probability of such an event is low, consult Iwatsu America, Inc. for further
assistance if this occurs.
ADIX-VS Technical Manual Section 1 – Introduction
8
10. Equal Access Requirements
This system is capable of providing users access to interstate providers of operator services through the use of equal access codes.
Failure to provide equal access capabilities is a violation of the Telephone Operator Consumer Services Improvement Act of 1990
and Part 68 of the FCC rules.
11. Electrical Safety Advisory
While this system is fully compliant with FCC Rules and Regulations, it is recommended that an AC surge arrestor of the form and
capacity suitable for the model of system purchased be installed in the AC outlet to which the system is connected. Consult with
your distributor as to the surge protector requirements for your system.
12. Music-On-Hold
In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publisher,
or other similar organization, if radio or TV broadcasts are transmitted through the music-on-hold feature of the telecommunication
system. Iwatsu America, Inc., hereby disclaims any liability arising out of the failure to obtain such a license.
13. Use of Call Recorder and VM Record
In certain states it is illegal to intercept and/or record telephone calls. In certain states and under certain circumstances it is illegal to
intercept for the purposes of listening in and/or recording telephone calls. Because such activity is not illegal in all jurisdictions and
may be permitted in training and/or monitoring of personnel, this telephone system can be programmed to permit interception and/or
recording with or without warning to those on the line. Before utilizing the system for such purposes, you are advised to consult with
an attorney familiar with laws of the jurisdiction in which you utilize such feature. Iwatsu America, Inc., its distributors, and the
manufacturers responsible for this feature make no representations with respect to the legality of its use and disclaim any liability for
claims and/or damages arising from the use or misuse of this feature.
14. Emergency 911
ADIX-VS can be configured to use assigned telephone numbers (Caller ID or ANI) for defined areas based on the proposed "40,000
sq. ft. rule." This “Area Routing” feature provides the 911 Public Service Answering Point (operator) information that identifies the
general location of the caller.
IWATSU AMERICA, INC.
9
Chapter 3
••
ADIX-VS System
Specifications
ADIX-VS System Capacity
The ADIX-VS key service unit (VS-KSU) provides seven card slots. The capacity and general
specification are listed below.
Maximum Physical Ports:......................... 114 (addressable ports)
System terminals ........................112 (addressable ports)
Serial ports...................................................................... 2
Maximum Logical Ports ............................................................. 45
Digital Stations.............................................................. 14
Single-Line Stations........................................................ 2
Voice Mail Ports.............................................................. 4
ISDN BRI Trunks (6 B Channels, 3 D Channels) ...........9
Loop Start/Caller ID Trunks ............................................ 6
Miscellaneous Function Ports......................................... 8
Serial Ports (1 PC Programmer, 1 SMDR)..................... 2
Station Circuits........................................................................... 16
Single Line Telephones (Standard) ................................ 2
Digital Telephones........................................................ 14
Standard................................................................... 6
Optional.................................................................... 8
Voice Mail Ports.............................................................. 4
Trunks Supported
Loop Start Trunk............................................................. 6
Or
Caller-ID Trunk ............................................................... 6
Or
ISDN BRI (6 B Channels, 3 D Channels)........................ 3
VS-KSU Card Slots...................................................................... 8
CPU Slot......................................................................... 1
Trunk Card Slots............................................................. 3
Station Card Slots........................................................... 2
Voice Mail (VS-4VML) Card Slot..................................... 1
MISC Card Slot............................................................... 1
ADIX-VS Technical Manual Section 1 – Introduction
10
System Features
Standard Features
Music On Hold
SMDR
Local Database Programming Terminal Connection
Remote Database Programming Provision
Optional Features
External Zone Paging (2 zones)
Remote Control Relays
Loud Ringer Connection
Voice Mail
Feature Specifications
Group Features
Trunk Access Groups................................................................ 10
Hunt Groups............................................................................... 10
Paging Groups (2 external zones)............................................. 10
ICM Groups................................................................................ 10
Toll Restriction Control Groups.................................................. 10
Members Within a Group
Hunt Group ................................................................... 16
Paging Group................................................................ 16
Digital Station Features
Station Types.......................................... SATT (No DSS), KT, VT
Attendant Positions...................................................................... 1
Attendant Key Patterns................................................................ 1
Digital Station Key Patterns ....................................................... 13
Speed Dial Bins .........................................10 personal/90 system
Forced Account Codes: ............................................................. 15
Conference Circuits ..................................................................... 2
Abandoned Call Storage............................................................ 50
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