Ixon IX2400 User manual

IXrouter3
Installation Manual
IX2400 - IXrouter3 Ethernet
IX2405 - IXrouter3 4G/LTE
IX2410 - IXrouter3 Wi-Fi
IX2415 - IXrouter3 4G/LTE & Wi-Fi
Version 5.1 January 2024

1. Contents
1. Contents................................................................................................................................1
2. Introduction...........................................................................................................................2
2.1. Help and support......................................................................................................................2
3. Safety instructions................................................................................................................ 3
3.1. Personnel.................................................................................................................................. 3
3.2. Device........................................................................................................................................3
3.3. Application................................................................................................................................3
3.4. Handling....................................................................................................................................3
4. Hardware features................................................................................................................. 4
4.1. Technical data.......................................................................................................................... 5
4.1.1. General specifications....................................................................................................5
4.1.2. Wi-Fi specifications........................................................................................................ 6
4.1.3. Cellular specifications.................................................................................................... 6
5. Mechanical installation..........................................................................................................6
5.1. Dimensions...............................................................................................................................7
5.2 Mounting and dismounting.......................................................................................................8
6. Electrical installation............................................................................................................. 9
6.1. Instructions for installation......................................................................................................9
6.2. Mains connection.....................................................................................................................9
6.3. Digital input...............................................................................................................................9
6.4. Antennas.................................................................................................................................10
6.5. Installation.............................................................................................................................. 10
7. SIM card..............................................................................................................................11
7.1. Installation.............................................................................................................................. 11
7.2. Removal.................................................................................................................................. 11
8. Commissioning................................................................................................................... 12
9. Local web interface............................................................................................................. 13
10. Reset to factory default..................................................................................................... 14
11. Connectivity requirements for local IT............................................................................... 15
11.1. Overview............................................................................................................................... 15
11.2. Servers and DNS requests...................................................................................................15
11.3. MAC or IP address filter.......................................................................................................15
12. Diagnostics and troubleshooting........................................................................................16
13. Compliance....................................................................................................................... 17
13.1. European Union....................................................................................................................17
13.2. UL.......................................................................................................................................... 17
13.3. FCC........................................................................................................................................17
13.4. IC........................................................................................................................................... 17
13.5. ANATEL.................................................................................................................................17
13.6. NBTC.....................................................................................................................................18
13.7. Carrier certifications............................................................................................................ 18
1

2. Introduction
This installation manual is for the IXrouter3 family of products.
Model
Description
Ethernet
4G/LTE
Wi-Fi
IX2400
IXrouter3 Ethernet
✔
IX2405
IXrouter3 4G/LTE
✔
✔
IX2410
IXrouter3 Wi-Fi
✔
✔
IX2415
IXrouter3 4G/LTE & Wi-Fi
✔
✔
✔
The IXrouter3 is delivered with the following accessories:
• USB flash drive for configuration
• Female 4-pin plug-in connector with screw connection
2.1. Help and support
For additional product support, installation tips and specifications go to
https://support.ixon.cloud.
For direct technical support and questions, get in touch with our
Technical Support team.
E-mail [e-mail]
Phone [phone]
⚠Warning
Read this manual carefully before installing or operating the IXrouter3.
2

3. Safety instructions
Neglecting the essential safety precautions and safety guidelines outlined below could result in
significant harm to individuals and property!
It is crucial to adhere to all the safety instructions and information provided in the relevant
product documentation. Doing so is essential for ensuring safe and problem-free operation.
Please pay close attention to the specific safety instructions provided in the other sections of
this manual.
3.1. Personnel
Only qualified and skilled personnel are allowed to work with the IXrouter3 and they shall have
the following qualifications:
• They are familiar with the installation, mounting, commissioning, and operation of the
IXrouter3.
• They possess the appropriate qualifications for their tasks.
• They are familiar with all regulations for the prevention of accidents, directives, and laws
applicable at the location and are able to apply them.
3.2. Device
The hardware and software of the IXrouter3 must never be modified in a way that is not
described in the installation manual. If you carry out any modifications that are not permitted, all
your warranty claims will become null and void. This will result in exclusion of liability on the part
of IXON.
3.3. Application
The IXrouter3 is an electrical communication device. It is only suitable for installation in control
cabinets or other similar closed operating environments.
3.4. Handling
The IXrouter3 must be handled as follows:
• Connect or disconnect all pluggable terminals only when the IXrouter3 is powered off.
• Only remove the IXrouter3 from the installation when the IXrouter3 is powered off.
3

4. Hardware features
 Notice
The availability of SMA antenna connectors and a SIM card slot are dependent on the model.
4

4.1. Technical data
4.1.1. General specifications
IX2400
IX2410
IX2405
IX2415
Power supply
12-24 VDC +/- 20% ES1, PS2
Rated current
2A
Rated power
2.5 W
5 W
5 W
5 W
Max. power
10 W
10 W
10 W
10 W
Operating temperature
-20℃to 55℃
Operating humidity
10 to 95% non-condensing
Operating altitude
Up to a maximum of2000m
Storage temperature
-20℃to 55℃
Storage humidity
10 to 95% non-condensing
Storage altitude
Up to a maximum of 3000m
Ethernet ports
4 LAN ports, 1 WAN port. (all 1 Gbps)
USB version
USB 2.0
Processor
MIPS 880 MHz
Digital Input
1
Mounting type
DIN rail
Size
95x116x28 mm (excl. DIN rail)
Weight
0.321 kg
0.324 kg
0.343 kg
0.344 kg
5

4.1.2. Wi-Fi specifications
IX2400
IX2410
IX2405
IX2415
Wi-Fi version
-
IEEE 802.11
version b/g/n
-
IEEE 802.11
version b/g/n
Wi-Fi modes
-
Station (Client)
Mode and
Access Point
-
Station (Client)
Mode and
Access Point
Frequency
-
2.4 GHz
-
2.4 GHz
Speed
-
72 Mbps
-
72 Mbps
Security protocol
-
WPA2-PSK
-
WPA2-PSK
Contains FCC ID
-
XPYLILYW1
-
XPYLILYW1
Contains IC ID
-
8595A-LILYW1
-
8595A-LILYW1
4.1.3. Cellular specifications
IX2400
IX2410
IX2405
IX2415
Frequency bands
-
-
LTE-FDD: B1, B2, B3, B4, B5, B7, B8, B12,
B13, B18, B19, B20, B25, B26, B28
LTE-TDD: B38, B39, B40, B41
WCDMA: B1, B2, B4, B5, B6, B8, B19
GSM/GPRS/EDGE: B2, B3, B5, B8
Data rates
-
-
LTE-FDD: Max. 150 Mbps (download) /
Max. 50 Mbps (upload)
LTE-TDD: Max. 130 Mbps (download) /
Max. 30 Mbps (upload)
DC-HSPA+: Max. 42 Mbps (download) /
Max. 5.76 Mbps (upload)
WCDMA: Max. 384 Kbps (download) /
Max. 384 Kbps (upload)
EDGE: Max. 296 Kbps (download) /
Max. 236.8 Kbps (upload)
GPRS: Max. 107 Kbps (download) /
Max. 85.6 Kbps (upload)
SIM card
-
-
Mini SIM (2FF)
Contains FCC ID
-
-
XMR201903EG25G
Contains IC ID
-
-
10224A-201903EG25G
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5. Mechanical installation
5.1. Dimensions
The IXrouter3 is designed to be cooled using natural convection. For proper cooling, you must
provide a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of
depth between the front of the device and the inside of the control cabinet.
⚠Warning
The provided installation clearances represent the minimum dimensions required to guarantee
adequate air circulation for cooling purposes. However, these dimensions do not take into
account the bend radius of the connecting cables and screw-on antennas for devices equipped
with Wi-Fi and/or 4G capabilities.
7

5.2 Mounting and dismounting
The IXrouter3 is mounted on a standard DIN rail.
(1) Hang the device on the rail and (2) push the unit down until you feel a click. To remove the
unit, (A) pull/rotate the device up and (B) lift off the rail.
8

6. Electrical installation
6.1. Instructions for installation
Consider the following instructions for installation:
●When installing devices in a control cabinet, always separate devices that generate high
voltage and high electrical noise from low-voltage, logic-type devices such as the
IXrouter3.
●Avoid placing low-voltage signal wires and communications cables in the same tray with
AC power wiring and high-energy, rapidly-switched DC wiring.
●Always use an IEC/EN 62368 certified ES1, PS2 power supply for powering the
IXrouter3.The output voltage of the power supply must not exceed 29 VDC.
●Always use the included female 4-pin plug-in connector when wiring the IXrouter3.
●Always use twisted pair power cables with a maximum length of 3 m.
●Always use CAT5-S/FTP or higher type shielded cables to ensure a stable LAN
connection.
●Always use a shielded USB cable.
6.2. Mains connection
Mains connection
Wire size range
18 - 12 AWG
Stripping length
7 mm
Tightening torque
0.4 Nm
Max. cable length
3 m
Min. ground conductor
16 AWG
6.3. Digital input
Digital Input
Voltage range
0 - 29 VDC
Voltage range (OFF)
0 - 3 VDC
Voltage range (ON)
7 - 29 VDC
Current Voltage
2 - 5 mA
By default, the Digital Input is not configured and does not need to be wired. It provides a way to
locally control the IXrouter3's VPN connection (ON/OFF). The Digital Input can also be logged in
IXON Cloud or trigger an alarm in IXON Cloud. The wiring is depicted in the image above.
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6.4. Antennas
This information is only applicable for models IX2405, IX2410 and IX2415.
⚠Warning
Any antennas used with this transmitter must be installed with a minimum separation distance
of 20 cm from all persons and must not be co-located or operated in conjunction with any
other antennas or transmitters.
6.5. Installation
Model
Connectors
IX2405
MAIN: primary connector for SMA cellular antenna.
DIV: secondary connector for SMA cellular antenna.
Always connect a cellular antenna to the MAIN connector.
Connecting an antenna to the DIV connector is optional.
IX2410
WI-FI: connector for RP-SMA Wi-Fi antenna.
IX2415
4G: connector for cellular SMA antenna.
WI-FI: connector for RP-SMA W-Fi antenna.
 Notice
Antennas are not included with the IXrouter3 and can be purchased from IXON separately.
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7. SIM card
This information is only applicable for models IX2405 and IX2415.
 Notice
Only insert or remove the SIM card when the IXrouter3 is powered off.
The SIM card is not included with the IXrouter3 and can be purchased separately from a
telecom provider in your region.
The SIM card slot suits a mini SIM card (2FF).
7.1. Installation
To insert the SIM card, gently push it into the slot until you hear a click, which is typically when
the SIM card is about 1 mm inserted into the device. Once released, the SIM card will remain
securely in the device. Ensure that the side of the SIM card with the golden-colored chip is
aligned with the exterior of the enclosure.
7.2. Removal
To remove the SIM card, gently push the SIM card into the slot until you hear a click. Releasing
will cause the SIM card to partially eject, allowing you to easily take out the card.
11

8. Commissioning
 Notice
Ensure that the mechanical and electrical installation have been completed and that the
IXrouter3 is supplied with voltage before commissioning.
Step 1: Create account
Create an account on the IXON Cloud and configure your own IIoT user and company account at
portal.ixon.cloud.
Step 2: Create config file
a. Go to the IXON Cloud Fleet Manager app in your IXON Cloud account.
b. Open the [Devices] menu and press the “Add new device” button to start the
self-explanatory wizard.
c. Save the downloaded configuration file to the USB flash drive (included) using the exact
file name router.conf.
Step 3: Connect
Insert the USB flash drive into the USB port of the IXrouter3. The IXrouter3 will start registering to
the IXON Cloud immediately. Once the ACT led status is steady blue, the IXrouter3 is connected
to the IXON Cloud and will show up automatically in your company account.
12

9. Local web interface
The IXrouter3’s local web interface can be used to register the router (if it’s not already registered
in the IXON Cloud), change the WAN, LAN, and Firewall configurations locally or to use the status
overview as a more advanced alternative to the LED statuses.
The local web interface can be opened by connecting the IXrouter3 to your computer using one
of the router's LAN ports and entering http://IXrouter3.lan in your browser. To make changes in
the local web interface, enter the password which can be found on the product label on the side
of the IXrouter3.
13

10. Reset to factory default
⚠Warning
After doing a factory reset, the IXrouter3 needs to be re-registered to the IXON Cloud. If the
router is still listed in the IXON Cloud and you want to re-use those settings, make sure to turn
on Recovery mode before registering again.
A factory reset will reset all settings to factory default. This cannot be undone!
The IXrouter3 can be reset to factory default settings by pressing and holding the reset button on
top for 5 seconds. The ACT LED will start blinking shortly after the reset button is pressed. Hold
the button down until the LEDs stop flashing, then release it. Wait for the IXrouter3 to restart, this
can take up to 2 minutes. You can now reconfigure the IXrouter3.
14

11. Connectivity requirements for local IT
The IXrouter3 uses outgoing ports to establish a secure connection to the IXON Cloud. This
means there is no need to open any incoming ports in your firewall.
11.1. Overview
Below is an overview of the outgoing ports and protocols that the IXrouter3 utilizes.
Direction
Port
Transport
Application
Outbound
443
TCP
HTTPS, MQTT (TLS) OpenVPN (1)
Outbound
1194 (2)
UDP
OpenVPN
Outbound
8443 (3)
TCP
HTTPS
Outbound
53 (4)
TCP & UDP
DNS
Outbound
(no port) (5)
ICMP (Echo request)
-
(1) The very first package may be considered unencrypted as the OpenVPN handshake takes place prior to
the TLS handshake.
For this reason an exception may be required on firewall rules that block non-SSL traffic over SSL-ports.
(2) Only used when the VPN connection type is set to UDP.
(3) Only used when stealth mode is activated for connectivity via a censored internet connection (i.e. when
located in China).
(4) DNS requests are often handled by local DNS servers. In those cases the listed DNS port can be ignored.
(5) Only used when failover is configured.
11.2. Servers and DNS requests
The IXrouter3 connects to different IXON servers: REST API, MQTT, and OpenVPN servers, which
include the following domains: .ixon.cloud; .ixon.net; .ayayot.com (phonetic IIoT).
Doing a DNS lookup (nslookup) at the following domain name always returns an up-to-date IP list
of all current IXON servers: whitelist.ixon.cloud
11.3. MAC or IP address filter
Internet access may be granted to specific devices, based on their MAC or IP addresses. The
IXrouter3's MAC address can be obtained from the label on the side of the IXrouter3. The IP
address can be set to a static IP address. However, by default the IP address is set to be
assigned dynamically via DHCP.
15

12. Diagnostics and troubleshooting
The status LED indicator (ACT) is located directly above the LAN ports and shows the current
status of the IXrouter3.
Status LED (ACT)
Status/meaning
…. …. …. …. …. …. …. …. …. ….
Constant
Booting up (may take 1-2 min) or not yet registered
…. …. …. …. …. …. …. …. ….
1 pulse….
Waiting for internet access
…. …. …. …. …. …. …. …. ….
3 pulses….
LAN/WAN conflict
(conflicting subnets)
…. …. …. …. …. …. …. …. …. …
4 pulses
Removed from the IXON Cloud
(re-insert USB flash drive to register again)
…. …. …. …. …. …. …. …. …. ….
5 pulses
Previously registered to the IXON Cloud
(remove from the IXON Cloud and register again)
…. …. …. …. …. …. …. …. …. …
1 pulse.
Connecting to the IXON Cloud
…. …. …. …. …. …. …. …. …. …..
1 long pulse
VPN is manually disabled
…. …. …. …. …. …. …. …. ….
2 pulses….
Setting up a VPN connection
…. …. …. …. …. …. …. …. …. ….
Constant
Active VPN connection to the IXON Cloud
The signal LED indicator is only available for models IX2405, IX2410 and IX2415 and shows
information on reception.
Signal LED
Status/meaning
…. …. …. …. …. …. …. …. …. ….
Blinking
Initializing cellular module
…. …. …. …. …. …. …. …. ….
1 pulse
No reception or unable to connect to network
(APN or SSID may be incorrect)
…. …. …. …. …. …. …. …. …. ….
1 pulse
No reception or unable to connect to network
(APN or SSID may be incorrect)
…. …. …. …. …. …. …. …. …. …
2 pulses
Firmware 3.22 or higher: PIN invalid
Firmware 3.21.1 or lower: PIN invalid or PUK required
…. …. …. …. …. …. …. …. …
3 pulses. ….
PUK required
(a phone is required to unlock SIM card with PUK)
…. …. …. …. …. …. …. …. …. …
4 pulses.
SIM card is invalid or missing
…. …. …. …. …. …. …. …. …. ….
Constant
Connected, poor reception
…. …. …. …. …. …. …. …. …. ….
Constant
Connected, medium reception
…. …. …. …. …. …. …. …. …. ….
Constant
Connected, good reception
16

13. Compliance
13.1. European Union
Hereby, IXON B.V. declares that the radio equipment type IXrouter3 is in compliance with
Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: https://www.ixon.cloud/ce-declaration-of-conformity.
13.2. UL
This device is UL listed for USA and Canada under file number E492721.
13.3. FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause
undesired operation.
13.4. IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
• this device may not cause interference, and
• this device must accept any interference, including interference that may cause
undesired operation of the device.
Son utilisation est soumise aux deux conditions suivantes:
• Cet appareil ne doit pas causer d’interférences et
• il doit accepter toutes interférences reçues, y compris celles susceptibles d’avoir des
effets indésirables sur son fonctionnement.
13.5. ANATEL
Para maiores informações, consulte o site da ANATEL www.gov.br/anatel/pt-br/.
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar
interferência em sistemas devidamente autorizados.
17

13.6. NBTC
เครืองโทรคมนาคมและอุปกรณ์นี ้ มีความสอดคล ้องตามมาตรฐานหรือข ้อก าหนดทางเทคนิคของ กสทช.
เครืองวิทยุคมนาคมนี ้มีระดับการแผ่คลืนแม่เหล็กไฟฟ้าสอดคล ้องตามมาตรฐาน ความปลอดภัยต่อสุขภาพ
ของมนุษย์จากการใช ้ เครืองวิทยุคมนาคมทีคณะกรรมการกิจการโทรคมนาคมแห่งชาติประกาศก าหนด
13.7. Carrier certifications
The IXrouter3 4G routers have additionally been certified by the following carriers:
●Verizon
●AT&T
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Thanks for choosing us! We're dedicated to providing you with a
reliable solution for seamless machine connectivity.
If you have any questions or concerns,
please don't hesitate to reach out to us.
IXON B.V.
Zuster Bloemstraat 20
5835 DW Beugen
The Netherlands
19