Ixon IXrouter3 IX2400 User manual

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Cloud enable your machines
Installation Guide

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Table of Contents
Product Summary....................................................................................................................................3
Product Family....................................................................................................................................3
Package Contents................................................................................................................................3
Hardware Information.............................................................................................................................4
Product Dimensions............................................................................................................................4
Label ...................................................................................................................................................5
Compatible accessories.......................................................................................................................5
Installation & Safety Information..........................................................................................................6
Installation Recommendations............................................................................................................6
Power supply.......................................................................................................................................7
Operation ................................................................................................................................................9
Configuring the IXrouter3 ..................................................................................................................9
LED Status Indicators.........................................................................................................................9
Resetting the IXrouter3.....................................................................................................................10
Compliance...........................................................................................................................................11
Certifications.....................................................................................................................................11
FCC compliance................................................................................................................................11
Support..................................................................................................................................................13
Appendix A: Technical Specifications .................................................................................................14

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Product Summary
Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported hardware
for the IXON IXplatform. The IXrouter makes it convenient to remotely connect to your equipment,
while the built-in firewall keeps your equipment safe from outside threats.
Configuration is as easy as inserting a USB memory stick, which contains your configuration file, into
the IXrouter's USB port. Generate the configuration file from the Tools menu in your IXplatform
account.
Product Family
The IXrouter3 is available in the following variants that differ in their wireless communication
modes:
Package Contents
In the package you will find the following contents:
•One IXrouter3
•One 4 GB USB stick used for configuration
•One female 4-pin plug-in connector with screw connection
Model: Weidmuller BL 5.08/04/180 SN BK BX
Product Code
Ethernet
3G
4G-E
4G-A
4G-C
WIFI
Coverage
Global
EMEA, Korea,
Thailand and
India
USA and
Canada
China
Global
IX2400
✓
IX2401
✓
✓
IX2402
✓
✓
IX2403
✓
✓
IX2404
✓
✓
IX2410
✓
✓
IX2411
✓
✓
✓
IX2412
✓
✓
✓
IX2413
✓
✓
✓
IX2414
✓
✓
✓

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Hardware Information
The IXrouter3 is created with performance and a multitude of hardware capabilities in mind.
Product Dimensions
The IXrouter is designed to be easy to install on a standard DIN rail. The small size of the IXrouter
allows you to make efficient use of space.
IXrouter3 dimensions (in mm)

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Label
The label can be found on the bottom right corner on the left side of the IXrouter.
IXrouter3 label example
Where:
Product Code and Common Name
Serial Number
Media Access Control (MAC) Address
International Mobile Equipment Identity (IMEI) number. Only available for variants
containing a 3G or 4G module.
Power Supply Information
Certification Information
QR code containing the Serial Number
Compatible accessories
For variants containing WIFI or 3G/4G, antennas are needed to improve the signal strength.
Depending on the number of wireless connection modes, the IXrouter contains zero to two antenna
connectors; a standard SMA screw antenna connector for 3G/4G and/or an RP-SMA screw antenna
connector for WiFi.
To view compatible antennas for each of these, visit
support.ixon.co/docs/hardware-catalog

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Installation & Safety Information
Installing the IXrouter must be done by a professional
Because IXON’s IXrouter is essentially a small computer, the IXrouter can be used for many
different purposes. You can, for example, access, program and control industrial machines
around the globe. Do not use the IXrouter unless you’ve received proper training or have
proper knowledge about the IXrouter and its capabilities. It is expected that the user is
knowledgeable about networking settings and is aware of the potential consequences on
i.e. security.
Installation Recommendations
Install the IXrouter inside a cabinet
The IXrouter is an open device. It is required that you install the device in a housing, cabinet
or electric control room.
Heat, high voltage and electrical noise
When designing the layout of your system, always separate the devices that generate high voltage
and high electrical noise from the low-voltage, logic-type devices such as the IXrouter.
Also consider the heat-generating devices and locate the electronic-type devices in the cooler areas
of your cabinet. Reducing the exposure to a high-temperature environment will extend the
operating life of the IXrouter.
Consider also the routing of the wiring for the devices in the panel. Avoid placing low-voltage signal
wires and communications cables in the same tray with AC power wiring and high-energy, rapidly-
switched DC wiring.
The IXrouter is designed to be cooled using natural convection. For proper cooling, you must provide
a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of depth
between the front of the device and the inside of the enclosure.
Installation on a DIN rail
The IXrouter can be easily installed on a standard DIN rail. Hang the device
on the rail and push the unit down until you feel a click. To remove the
unit, pull/rotate the device up and off the rail.

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Installing a SIM card *
* Only for variants with a 3G or 4G module
The SIM card slot suits a standard SIM card size (2FF).
Remove power
The SIM card may only be removed or inserted when the IXrouter is powered down.
To insert, push the SIM card into the slot until you feel a click, this is approximately 1mm inside the
device. Release the card and the card will stay in the device. The end of the SIM card should be
aligned with the outside of the enclosure.
To remove, push the SIM card firmly into the slot until you hear a click. Releasing will cause the SIM
card to partially eject, allowing you to easily take out the card.
Power supply
The IXrouter must be powered by a IEC/UL/EN/60950-1 certified Limited Power Supply (LPS) or for
the United States a Class 2 power supply. The LPS power supply is not included in this package.
The image below shows the pin-out for the connector.
The IXrouter comes with a female 4-pin plug-in connector with screw connection (type: Weidmuller
BL 5.08/04/180 SN BK BX). The optimal wire diameter is 1.5mm² (16AWG - 12AWG).
Power supply voltage
12-24 VDC +/- 20% LPS
Max input power
10W max
Internal voltage protection
29V max
Input protection
Protected against polarity inversion
Isolation
1.5 kV

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Wiring
Proper grounding and wiring of all electrical equipment is important to help ensure the optimum
operation of the IXrouter and to provide additional electrical noise protection for your application.
Digital input
The function of the digital input is configurable via the IXplatform. Instructions can be found on
support.ixon.co/docs/digital-input. The V- from the power supply is used as common ground.
Type
Optocoupler
DI voltage range
0-29 VDC
DI OFF state voltage range
0-3 VDC
DI ON state voltage range
7-29 VDC
DI ON state current range
2-5 mA (typically)
Shield
Connect the Shield pin of the IXrouter with the protective earth conductor (PE), min. core diameter
Cu 1.5 mm².

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Operation
Configuring the IXrouter3
To configure your IXrouter, log in to your IXplatform account and navigate to the Tools menu. There
you can generate an IXrouter configuration by following a number of simple steps. In the end, a
configuration file is created, which must be copied to a USB memory stick. After supplying power to
the IXrouter, insert this USB in the USB port. The IXrouter will register itself to the IXON IXplatform
and set up a secure VPN connection.
LED Status Indicators
The IXrouter has two LED lights, used for determining the IXrouter3 status.
Signal LED
Color
Mode
Status
Red
Blinking continuously
No reception
Red
Blinking 2 short pulses
PIN invalid, or PUK
required
Red
Constant
Low reception
Purple
Constant
Medium reception
Blue
Constant
Good reception
Blue
Blinking continuously
Initializing

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Status LED
Notes:
1The network range on the LAN side is in conflict with the settings on the WAN side. The
router cannot reliably access the internet because of this. Changing the LAN side IP address
generally resolves the conflict.
2If you want to access the device again, you will have to reconfigure it via a USB stick.
3Each device can only be registered to a company once. If you see this status, it means you
registered the router to your company before. You have to delete the device via the
IXplatform before you can register it again.
Resetting the IXrouter3
The IXrouter can be reset to the factory default settings by pressing and holding the reset button on
top for 10 seconds. Release the button and wait for the IXrouter to restart. Your device will not be
able to set up a VPN connection until it is configured again.
Warning
This action cannot be undone. You'll have to re-register your device on the IXplatform.
Color
Mode
Status
Red
Constant
Booting or not registered
Red
Blinking 1 short pulse
Waiting for Internet
access
Red
Blinking 2 short pulses
LAN/WAN conflict 1
Red
Blinking 3 long pulses
Router was removed
from IXplatform 2
Red
Blinking 4 long pulses
Router was already
registered to IXplatform 3
Blue
Constant
VPN connection active
Blue
Blinking 1 short pulse
Connecting to IXplatform
Blue
Blinking 2 short pulses
Setting up VPN
connection