Ixon IXrouter3 IX2400 User manual

IXrouter3
Installation manual

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Table of Contents
1. Introduction 3
1.1 Technical support 3
2. Product overview 4
2.1 Product family 4
2.2 What’s in the box? 4
2.3 Hardware overview 5
2.4 Specifications 7
2.5 Dimensions 9
3. Installation 10
3.1 Considerations 10
3.2 Installing and removing from DIN rail 11
3.3 Installing a SIM card 11
3.4 Power supply 12
3.5 Wiring 12
3.6 Digital input 12
3.7 Shield 12
4. Operation 13
4.1 Configure the IXrouter3 13
4.2 LED status indicators 14
4.3 Reset to factory default 15

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5. Connectivity requirements (for local IT) 16
5.1 Overview 16
5.2 Servers and DNS requests 16
5.3 MAC or IP address filter 16
6. Compliance 17
6.1 Certifications 17
6.2 Applicable European directives 17
6.3 Applicable safety standards 17
6.4 FCC compliance 18
6.5 ANATEL 19
6.6 NBTC 19

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1. Introduction
Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported hardware for IXON’s
IXON Cloud. The IXrouter makes it convenient to remotely connect to your equipment, while the built-in firewall
keeps your equipment safe from outside threats.
Configuration is as easy as inserting a USB flash drive, which contains your configuration file, into the IXrouter's
USB port. The configuration file can be generated from the [Tools] page in the IXON Cloud
1.1 Technical support
If for any reason you need technical assistance, please have a look at our easy-to-read and exhaustive online
support articles and guides (support.ixon.cloud), send us an e-mail ([email protected]), or give us a call at +31 85
744 11 05. Our technical support is available from 8:00 to 17:00 Central European Time, Monday through Friday,
and will answer your questions as soon as possible.
If you have a comment, question, or suggestion about any of our products, services, or manuals, don’t hesitate to
let us know.

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2. Product overview
Seamlessly integrated with the IXON Cloud, the IXrouter is the fastest and safest way to connect your machine to
the cloud.
2.1 Product family
The IXrouter3 is available in several variations. No matter your situation, you can always connect your machine to
the cloud.
Article no.
Ethernet
3G
4G
Wi-Fi
(Global)
(Global)
(Varies)
(Global)
IX2400
✔
IX2401**
✔
✔
IX2405
✔
Global
IX2403**
✔
USA*
IX2404**
✔
China
IX2410
✔
✔
IX2415
✔
Global
✔
*AT&T Certified **
**This model is discontinued
2.2 What’s in the box?
The following list describes the contents of the package:
● IXON IXrouter3
● 4GB USB flash drive used for configuration
● Female 4-pin plug-in connector with screw connection
(model Weidmuller BL 5.08/04/180 SN BK BX or equivalent)
● Quick -Installation guide.
Antenna and SIM card
The 3G, 4G, and Wi-Fi models require antennas, purchased separately.
SIM cards for the 3G, 4G models can be purchased through a telecom provider.

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2.3 Hardware overview
The IXrouter3 is created with performance and a multitude of hardware capabilities in mind.
Figure 1: Hardware overview
SMA Connectors
IXrouter 3 4G and 4G & Wi-Fi variants have two SMA antenna connectors. They are structured according
to the following order:
• 4G: The MAIN connector is closest to the power connector, the other connector is DIV. Always
connect one antenna to the MAIN connector, the DIV connector is optional.
• 4G & Wi-Fi: The 4G connector is closest to the power connector, the other connector is the Wi-Fi
connector.

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Figure 2: IXrouter 3 Label (can be found on the left side of the router)

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* Variant dependent: Ethernet only (2.5W), other variants (5W)
**This model is discontinued
2.4 Specifications
The specifications below are applicable for all IXrouter3 variants. The 3G, 4G, and Wi-Fi variants each have
additional specifications, listed separately.
Power supply (recommended)
12-24 VDC +/- 20% LPS 2A
Power consumption
10W max, about 2.5-5W* idle
Operating temperature
-20°C to +65°C
Relative humidity
10 to 95% non-condensing
Operating altitude
Up to maximum 2000m
Storage temperature
-20°C to +65°C
Storage humidity
10 to 95% non-condensing
Storage altitude
Up to maximum 3000m
Ethernet ports
Five 1 Gbps (4x LAN, 1x WAN)
USB
USB 2.0
Processor
MIPS 800 MHz
Digital Input
Yes
Degree of protection
IP20
Mounting
DIN rail
Size
95 x 116 x 28mm (excl. DIN rail clip)
Weight
270-310 gram
Certifications
CE, cULus Listing, FCC Verification, REACH
Warranty
2 years
3G additional specifications**:
Protocols and frequencies
UMTS/HSPA+ - 800, 850, 900, 1900,2100 MHz
GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz
Class
5 bands GPRS/EDGE Class 12
Speed
HSPA+ - Max.14.4Mbps (DL)/Max.5.76Mbps (UL)
UMTS - Max.384Kbps (DL)/Max.384Kbps (UL)
EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL)
GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL)
CSD - 14.4Kbps
SIM size
Standard SIM card (size 2FF)
FCC ID
XMR201510UC20

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** This model is discontinued
LTE additional specifications:
4G-G protocols and frequencies
(Global)
FDD-LTE - B1, B2, B3, B4, B5, B7, B8, B12, B13, B18, B19,
B20, B25, B26, B28
TDD-LTE - B38, B39, B40, B41WCDMA - B1, B2, B4, B5, B6,
B8, B19
GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz
4G-A** protocols and frequencies
(America)
FDD-LTE - B2, B4, B12
WCDMA - B2, B4, B5
GSM/GPRS/EDGE - 850, 1900 MHz
4G-C** protocols and frequencies
(China)
FDD-LTE – B1, B3, B8
TDD-LTE - B38, B39, B40, B41
TD-SCDMA - B34, B39
WCDMA - B1, B8
GSM/GPRS/EDGE - 900, 1800 MHz
Speed
LTE-FDD - Max.100Mbps (DL)/Max.50Mbps (UL)
LTE-TDD - Max.61Mbps (DL)/Max.18Mbps (UL)
DC-HSPA+ - Max.42Mbps (DL)/Max.5.76Mbps (UL)
TD-SCDMA - Max.4.2Mbps (DL)/Max.2.2Mbps (UL)
WCDMA - Max.384Kbps (DL)/Max.384Kbps (UL)
EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL)
GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL)
CSD - 14.4Kbps
SIM size
Standard SIM card (size 2FF)
FCC ID (4G-G only)
XMR201903EG25G
FCC ID (4G-A only)
XMR201605EC25A
Wi-Fi additional specifications:
Wi-Fi IEEE 802.11 version
b/g/n
Wi-Fi modes
Station (Client) Mode and Access Point
Speed
72Mbps
FCC ID
XPYLILYW1

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2.5 Dimensions
The IXrouter3 is designed to be easily installed on a standard DIN rail. The small size of the IXrouter3 allows you to
make efficient use of space. (Unit of measurement: millimeter.)
Figure 3: IXrouter 3 dimensions

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3. Installation
3.1 Considerations
When designing the layout of your system, always separate the devices that generate high voltage and high
electrical noise from the low-voltage, logic-type devices such as the IXrouter3.
Also consider the heat-generating devices and locate the electronic-type devices in the cooler areas of your
cabinet. Reducing the exposure to a high-temperature environment will extend the operating life of the IXrouter3.
Also consider the routing of the wiring for the devices in the panel. Avoid placing low-voltage signal wires and
communications cables in the same tray with AC power wiring and high-energy, rapidly-switched DC wiring.
The IXrouter3 is designed to be cooled using natural convection. For proper cooling, you must provide a clearance
of at least 25 mm above and below the device. Also, allow at least 25 mm of depth between the front of the device
and the inside of the enclosure.
These devices are open-type and are meant to be installed in an enclosure which is only accessible with the use of
a tool. These devices are meant to be suitable for the environment.
Because IXON’s IXrouter3 is essentially a small computer, the IXrouter3 can be used for many different purposes.
You can, for example, access, program and control industrial machines around the globe. Do not use the IXrouter3
unless you’ve received proper training or have proper knowledge about the IXrouter3 and its capabilities. It is
expected that the user is knowledgeable about networking settings and is aware of the potential consequences for
your application.

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3.2 Installing and removing from DIN rail
The IXrouter3 can be easily installed on a standard DIN rail. (1) Hang the device on the rail and (2) push the unit
down until you feel a click. To remove the unit, (A) pull the device up and (B) lift off the rail.
Figure 4: DIN-rail installation
3.3 Installing a SIM card
The SIM card slot suits a Full-Size SIM card (size 2FF).
To insert, push the SIM card into the slot until you feel a click. This is approximately when de card is fully
submerged 1 mm inside the device. Release the card and the card will stay in the device. The side of the SIM card
where you see a golden colored chip should be aligned with the outside of the enclosure as depicted on the router.
To remove, push the SIM card firmly into the slot until you hear a click. Releasing will cause the SIM card to
partially eject, allowing you to easily take out the card.

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3.4 Power supply
The IXrouter3 must be powered by an IEC/UL/EN/60950-1 certified Limited Power Supply (LPS) or for the United
States a Class 2 power supply. The LPS power supply is not included in the package of the IXrouter 3.
Power supply
12-24 VDC +/- 20% LPS 2A
Internal voltage protection
29V max
Input protection
Protected against polarity inversion
Isolation
1.5 kV
3.5 Wiring
Proper grounding and wiring of all electrical equipment are important to help ensure the optimum operation of
the IXrouter3 and to provide additional electrical noise protection for your application.
The IXrouter3 comes with a female 4-pin plug-in connector with screw connection (type: Weidmuller BL
5.08/04/180 SN BK BX). The optimal wire diameter is 1.5mm² (16AWG - 12AWG).
Wire size range
18 – 12 AWG
Wire strip length
7 mm
Terminal screw torque
0.4 N m
Max wire length
3 m
Min ground conductor
16 AWG
3.6 Digital input
By default, the Digital Input is not configured and doesn't need to be wired. The digital input provides a way to
locally manage the IXrouter3’s VPN connection (ON/OFF). The wiring is depicted in the image above.
Type
Optocoupler
Voltage range
0-29 VDC
Voltage range (OFF state)
0-3 VDC
Voltage range (ON state)
7-29 VDC
Current voltage (ON state)
2-5 mA (typically)
3.7 Shield
Connect the Shield pin of the IXrouter with the protective earth conductor (PE), min. core diameter Cu 1.5 mm².
More info
Take a look at our online article for more detailed information on digital input:
support.ixon.cloud/hc/articles/360002554011.

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4. Operation
4.1 Configure the IXrouter3
To configure your IXrouter3, log in to your IXON Cloud account and navigate to the [Tools] page. Here you can
generate an IXrouter configuration file by following a few simple steps. You can then download the configuration
file, which must be copied onto a USB flash drive. After supplying power to the IXrouter, insert this USB flash drive
in the USB port. The IXrouter3 will register itself to IXON’s IXON Cloud and set up a secure VPN connection. You
can further configure the IXrouter via the IXON Cloud (https://connect.ixon.cloud/).
More info
For a more extensive manual we recommend viewing our online step-by-step guides:
https://support.ixon.cloud/hc/sections/360000257812.

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4.2 LED status indicators
The IXrouter has two LEDs located right above the LAN ports. These show the current status of
the IXrouter's connection. The upper LED indicator ( ) displays the signal status, only
applicable for 4G/Wi-Fi variants, and the lower LED indicator (ACT) shows the activity status.
The table below provides an overview of all possible LED status indications.
Signal LED
Blinking blue
Initializing cellular module
Blinking red 1 pulse
No reception or unable to connect to network
(APN or SSID may be incorrect)
Blinking red 2 pulses
PIN invalid or PUK required
(a phone is required to unlock SIM card with PUK)
Blinking red 4 pulses
SIM card is invalid or missing
Constant red
Connected, poor reception
Constant purple
Connected, medium reception
Constant blue
Connected, good reception
ACT Activity LED
Constant red
Booting up (may take 1-2 min) or not yet
registered
Blinking red 1 pulse
Waiting for internet access
Blinking red 3 pulses
LAN/WAN conflict
(conflicting subnets)
Blinking red 4 pulses
Removed from the platform
(re-insert USB flash drive to register again)
Blinking red 5 pulses
Previously registered to the IXON Cloud
(remove from the IXON Cloud and register again)
Blinking blue 1 pulse
Connecting to the IXON Cloud
Blinking blue 2 pulse
Setting up a VPN connection
Constant blue
Active VPN connection to the IXON Cloud
More info
For a list of most common causes and troubleshooting tips we recommend viewing our online article
https://support.ixon.cloud/hc/articles/360002302011.

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4.3 Reset to factory default
When you want to reset the IXrouter3 to factory default, you first need to remove the device from your company
in the fleet manager app of the IXON Cloud. The IXrouter3 itself can be reset to the factory default settings by
pressing and holding the reset button on top for 5 seconds. The ACT LED will blink while the reset button is
pressed. Upon release of the button, the ACT LED will rapidly blink if the button was pressed long enough to trigger
a reset. Wait for the IXrouter3 to restart. You can then reconfigure the IXrouter3 if desired.
Warning!
This action cannot be undone. All settings will be reset to factory default.

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5. Connectivity requirements (for local IT)
The IXrouter uses an outgoing port to establish a secure connection to our IXON Cloud. This means there is no
need to open any incoming ports in your firewall.
5.1 Overview
Below is an overview of the outgoing ports and protocols that the IXrouter utilizes.
Port
Transport
Application
443, 8443(1)
TCP
HTTPS, MQTT (TLS), OpenVPN
53(2)
TCP & UDP
DNS
(1) Port 8443 is only used when stealth mode is active for connectivity via a censored internet connection (i.e. when located in China).
(2) DNS requests are often handled by local DNS servers. In those cases the listed DNS port can be ignored.
5.2 Servers and DNS requests
Via these outgoing ports the IXrouter connects to different IXON servers: REST API, MQTT, and OpenVPN servers.
The IP addresses of these servers, as well as the amount of servers, may change over time and are thus not pre-
defined. What is pre-defined is the domain of these servers. This domain will always end with ".ixon.net" (i.e.
am01.ixon.net). The IXrouter attempts to resolve these addresses by doing DNS requests. If it can't perform DNS
requests, it can't connect to our servers.
5.3 MAC or IP address filter
The local IT department may choose to only grant specific devices internet access, based on the MAC address or IP
address of the device. The MAC address can be obtained from the label on the side of the IXrouter. The IP address
can be set to a static IP address. However, by default the IP address is set to be assigned dynamically via DHCP.
More info
1. How to use stealth mode: https://support.ixon.cloud/hc/articles/360001088912
2. A guide to set up a static IP-address: https://support.ixon.cloud/hc/articles/360002960372

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6. Compliance
6.1 Certifications
The IXrouter3 has been certified for:
● CE certification (for more information, see our Declaration of Conformity).
● FCC verification
● cULus listing (ID #E492721)
● ANATEL (models IX2400 and IX2410)
● NBTC
6.2 Applicable European directives
The IXrouter3 is in conformity with the provisions of the following European Directives.
Directive
Description
EMC Directive 2014/30/EU
Product safety
Radio Equipment Directive 2014/53/EU
Use of the radio spectrum
RoHS Directive 2015/863
Restriction of hazardous substances
REACH Directive 1907/2006
Regulation and registration of chemicals
WEEE Directive 2012/19
Waste of electronic equipment
6.3 Applicable safety standards
The IXrouter3 was tested and passed the following standards.
Standard
Description
EN 55032:2012/AC:2013
Electromagnetic Compatibility of Multimedia
Equipment
EN 301 489-1 V1.9.2 (2011-09)
EMC Standard for Radio Equipment and Services, Part
1: Common technical requirements
EN 301 489-3 V1.4.1 (2002-08)
EMC Standard for Radio Equipment and Services, Part
3: Specific conditions for Short-Range devices.
EN 61000-6-1:2007
Electromagnetic compatibility (EMC) - Part 6-1:
Generic standards - Immunity for
residential, commercial and light-industrial
environments
EN 61000-6-
3:2007/A1:2011/AC:2012
Electromagnetic compatibility (EMC) - Part 6-3:
Generic standards - Emission
standard for residential, commercial and light-
industrial environments
EN 61000-6-2:2005/AC:2005
Electromagnetic compatibility (EMC) - Part 6-2:
Generic standards - Immunity for
industrial environments
EN 61000-6-4:2007 + A1:2011
Electromagnetic compatibility (EMC) - Part 6-4:
Generic standards - Emission
standard for industrial environments

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EN 61000-4-2:2009
Electrostatic discharge immunity test
EN 61000-4-3:2006 + A1:2008 +
A2:2010
Radiated, Radio-frequency, Electromagnetic Field
Immunity Test 80-1000 MHz
EN 61000-4-4:2012
Burst Immunity Test
EN 61000-4-5:2014 + A1:2017
Surge Immunity Test
EN 61000-4-6:2014
Immunity to Conducted Disturbances, Induced by
Radio-frequency Fields
IEC 60950-1:2006 + A1:2009 +
A2:2013
Information Technology Equipment Safety, Part 1:
General Requirements - Edition 2
EN 62368-1:2014/AC:2015
Audio/video, information and communication
technology equipment - Part 1:
Safety requirements
EN 50581:2012
Restriction of the use of certain hazardous substances
(RoHS) in electrical and
electronic equipment
UL 60950-1
Information Technology Equipment Safety, Part 1:
General Requirements - Edition 2
CSA C22.2 No. 60950-1-07 +
Amendment 1 and Amendment 2
Information Technology Equipment Safety, Part 1:
General Requirements - Edition 2
6.4 FCC compliance
The base equipment (an unintentional radiator) has been tested and complies with the limits for a Class B digital
device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause
interference with radio and television reception.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or TV reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and the receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for help.
The IXrouter3 contains different FCC certified modules, depending on the variant.
Article no.
Enclosed module
FCC IDs
IX2400
-
-
IX2401*
3G
XMR201510UC20
IX2405
4G (Global)
XMR201903EG25G
IX2403*
4G (America)
XMR201605EC25A
Notice
Changes or modifications of this equipment not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.

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IX2404*
4G (China)
-
IX2410
Wi-Fi
XPYLILYW1
IX2415
4G (Global) & Wi-Fi
XPYLILYW1,
XMR201903EG25G
*Model is discontinued
Additional information for variants with wireless capabilities
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
● This device may not cause harmful interference.
● This device must accept any interference received, including interference that may cause undesired
operation.
The antenna(s) used with this transmitter must be installed with a separation distance of at least 20cm from all
persons and must not be co-located or operated in conjunction with any other antennas or transmitters. Only
those antenna(s) tested with the wireless transmitters or similar antenna(s) with equal or lesser gain may be used
6.5 ANATEL
Para maiores informações, consulte o site da ANATEL www.anatel.gov.br.
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em
sistemas devidamente autorizados.
6.6 NBTC
เครื%องโทรคมนาคมและอุปกรณ์นี ◌้ มีความสอดคล้องตามมาตรฐานหรือข้อก าหนดทางเทคนิคของ กสทช.
เครื%องวิทยุคมนาคมนี ◌้มีระดับการแผ่คลื%นแม่เหล็กไฟฟ้ าสอดคล้องตามมาตรฐาน
ความปลอดภัยต่อสุขภาพของมนุษย์จากการใช ้เครื%องวิทยุคมนาคมที%คณะกรรมการกิจการโทรคมนาคมแห่งชาติประกาศก าหนด.