J.P.Morgan Chase User manual

130311
QUICK START GUIDE
Thank you for choosing Chase Mobile Checkout. Minimum
compatibility requirements to use Chase Mobile Checkout with
the eDynamo are a mobile device using iOS 10.0, AndroidTM 6.0
and Bluetooth®4.0. To begin accepting card payments with your
mobile device, just follow these easy steps:
1. CHARGE CARD READER
This kit includes a new eDynamo chip card reader and USB
charging cable. The card reader’s battery requires three hours
to fully charge. The General Status LED light will blink green
while charging, and then switch to solid green when complete.
Use the USB cable to recharge the card reader as needed.
2. DOWNLOAD APP
Download Chase Mobile Checkout from the Google Play™ Store
or Apple App® Store, then launch the application.
3. ENTER CREDENTIALS
Enter your username and password, then tap Log On. If you’ve
never used this mobile device with Chase Mobile Checkout,
you’ll need to register it using an Identification Code we will
email you. If you’re a new user, we sent your username and
temporary password in two separate emails.
4. PAIR CARD READER
a. Before you start the pairing process, make sure your phone
or tablet has Bluetooth® enabled in its Settings area.
b. Once you’re logged on to the Chase Mobile Checkout app,
tap More (phone) or the gear icon (iPad). Then tap User
Preferences. At the bottom of the User Preferences screen,
tap Card Readers.
continued on back
Chase Mobile
Checkout
JPMorgan Chase & Co.
GET
chase mobile checkout
2. DOWNLOAD APP
CARD
SWIPE
PATH
►
CHIP CARD SLOT
▼▼
1. CHARGE CARD READER
◄
PUSH-
BUTTON
BLUETOOTH
STATUS LED
◄
Mobile Devices
eDynamo – Connected
Bluetooth
Pairing Request
Cancel Pair
4. PAIR CARD READER
999999
GENERAL
STATUS LED
Log On
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Enter Your Password
Forgot Password?
Save User Nam e
3. ENTER CREDENTIALS
Save Username

Bluetooth is a registered trademark of Bluetooth SIG, Inc. iPhone, iPad, and App Store are registered
trademarks of Apple, Inc. Android and Google Play Store are trademarks of Google, Inc.
IC19-118 0219 ©2019, Paymentech, LLC (“Chase”). All rights reserved. 130311
QUICK START GUIDE |MOBILE DEVICES |2
4. PAIR CARD READER continued from front
c. Pick up the new eDynamo card reader and locate the
Pushbutton on its side. Once you begin the pairing process,
you’ll have about three minutes to get your device paired
successfully, or you’ll have to start over again.
d. Press and hold the Pushbutton for two seconds. The Bluetooth
Status LED will be a steady blue, and will quickly blink three
times. Release the Pushbutton.* The eDynamo card reader is
now in pairing mode.
*If the Pushbutton is held too long (5 to 10 seconds) when establishing the
pairing session, the eDynamo will enter Airplane mode. You will need to
momentarily hold the Pushbutton again to remove it from Airplane mode.
e. On the bottom of the eDynamo card reader, look for the serial
number. It starts with S/N. Select this same serial number
from the list of devices in your Chase Mobile Checkout app. You
may need to refresh your screen to display the reader list.
f. Inside the Bluetooth Pairing Request window, enter the
default pairing code of six nines (9 9 9 9 9 9)* and tap Pair
(for iOS) or OK (for Android) devices.
*If using an Android device, please disregard the suggested pairing codes
(0 0 0 0 or 1 2 3 4) your pairing window will display. You must enter
(9 9 9 9 9 9).
g. Once the status changes to Connected beneath the reader
name, toggle on the Set As Current Device switch. Then
tap the Back button.
h. In the list of readers, you’ll see a green check mark next
to the reader. The phone or tablet is now paired with the
eDynamo card reader.
5. START PROCESSING
You are now ready to process transactions using your Chase
Merchant Services account. For helpful guides and frequently
asked questions, check the Learn section in the Chase Mobile
Checkout app, or go to merchantservices.chase.com, select
Support & Resources and Product Support for help. If you have
questions, please call 1-866-428-4967.
eDynamo – Connected
Bluetooth
Pairing Request
Cancel Pair
4. PAIR CARD READER
999999