J-TECH IntelFlex Controller Specifications

Installation, Programming and Operator Guide
Part Number TBD
IntelFlex™Controller
Kitchen System
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Introduction
Congratulations on your purchase of a JTECH Kitchen Messaging System
containing the IntelFlex Kitchen Controller. Please take a few minutes to review
this manual prior to installing and operating your system.
Please inspect the System upon receipt. If the contents appear to be
damaged, notify the shipper immediately to file a claim and notify JTECH
Customer Care. If components are missing, contact JTECH Customer Care.
If you have any questions or need assistance, please call JTECH Customer
Care at 800-321-6221 or 561-997-0772, option 6.
IntelFlex 20, 40 and 60 Button Systems Introduction
Wait Staff and
Managers Pagers
6Ft, Magnetic Mount
or 35W Antenna Kit
(Optional Equipment)
IntelFlex Kitchen Controller
( Expansion Panels Optional )
IntelFlex 20, 40 and 60 Button Systems Introduction
Managers Buttons (Optional)
System also work with IntelFlex
Desktop Controllers
Remote Panels
Cancel or Expeditor Ability
( Expansion Panels Optional)
Grease
Pencil
Requires
110-240VAC
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Front View (With Clamp Mount Bracket)
General Specifications
DC Operating Voltage: 13.5VDC 2.4A
Power Adapter 110-240VAC 50-60Hz power adapter
Transmitter Power Output:: 0.1-2 Watts - adjustable using 5 levels.
Keypad Display: 20 Button LED
Modulation: FSK 512 BPS
Protocol: POCSAG
Transmit: 512. 1200, 2400 Baud
3-3/16”
(81mm)
9-5/16” (236.4mm)
1/8 - 2 1/16”
(3.2-52.4mm)
Left Side
7-5/16” (185.7mm)
11-3/8” (288.9mm)
16-5/16” (413.5mm)
1.3/16”
(30.1mm)
6-7/8”
(174.6mm)
5-1/2”
(139.7m
Adjustable
Threaded
Knob (6mm)
Right Side
Rear View
Connector Area
(Brackets Attached) REMOTEEXPANSION
Kitchen System with Clamp Bracket Dimensions
System Dimension General Specifications
Expansion
Connector
Remote
Connector
7-9/16”
(192.1mm
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Rear View
Connector Area
(Bracket Remove)
Antenna Port: 50 ohm BNC
Antenna (Standard) 6” (153mm) Rotating Whip Stainless Steel”
Operating Frequency: UHF synthesized 450-470 MHz. (standard)
Temperature Stability: -22°to 122°F (-30 to 50°C) at better than 5 ppm
Weight : 2.5-3.0 Lbs (1.14-1.36Kg) -Depending on Mounting
Brackets used.
Weight: (Keypad Only) 1.85-2.35Lbs (0.84-1.1.07Kg) -Depending on
Mounting Brackets Used.
4 Mounting Slots
for 1/4” (6-7mm)
Diameter Screws or
Bolts
Rear View (With Wall Mount
bracket)
Left Side
1-7/16”
(36.5mm)
3-9/16”
(90.5mm) 5 –11/16”
(144.5mm)
3-3/8” (85.7mm)
8-1/8” (206.4mm)
6-1/2”-
(165.1mm)
1-9/16” (39.7mm)
Left Side
EXPANSION REMOTE
Kitchen System with Wall Bracket Dimensions
Expansion
Connector
Remote
Connector
System Dimension General Specifications
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Rear View
Expansion/Remote
Connector Area
(Bracket Attached)
12” (304.8mm)
9” (228.6mm)
7-9/16”
(192.1mm)
6-7/8”
(174.6mm)
Front View (With Clamp
Mount Bracket)
Left Side
View Right Side
View
6-7/8”
(174.6mm)
REMOTE
EXPANSION
Kitchen System with Wall Bracket Dimensions
Expansion
Connector
Remote
Connector
System Dimension
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IntelFlex Kitchen System Highlights
• Designed for used in restaurant kitchens and
similar applications.
• Available in 20, 40 and 60 button systems with 20
buttons per Panel.
• Connect additional panels for Expeditor or
Server Cancel functions.
• Page up to 60 Wait Staff Pagers and one or more
Manager Pagers at any time (depending on
programming).
• Displays pages when sent and are cleared after a
programmable length of time.
• Use the Controller’s 2X or 3X buttons to
change the number of vibrations sent to
the Wait Staff’s Pagers.
• Number of vibrations sent, can be locked by the
user.
• Add a Managers Button for additional control.
• Range:
• Maximum transmitter range is 1½-2 miles (2.4-
3.2Km).
• Range will vary, depending on the equipment
location and surrounding environment.
• Increase range with an optional Magnetic Mount
Antenna, 6ft Antenna or Extended Range Kit (FCC
license required).
• USB & Ethernet Connections:
• USB 2.0 port for Flash Drive software
upgrades or Keyboard support.
• IP addressable Ethernet port for paging
support “online” and software upgrades.
System Highlights
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Expeditor or Server Cancel Panels (Optional)
Panels: Additional Panels can be connected to the Controller. The Panels
can then be programmed for cancel or expedite modes.
When a Panel is programmed for “Cancel Mode” , it will:
• Require Wait Staff to cancel their page at the Cancel Panel.
• Continue to repeat the page after a specific period of time, until the
Wait Staff cancels their page.
• Page the Manager if the Wait Staff does not cancel the page within
specific period of time.
• Contact a Manager or group of Managers at any time if needed.
• Connect up to 25ft (7.6m) away from the Kitchen Controller.
When a Remote Panel is programmed for “Expedite Mode”, it will:
• Page Wait Staff from a alternate location.
• Contact a Manager or group of Managers at any time if needed.
• Connect up to 25ft (7.6m) away from the Kitchen Controller.
Expeditor Panel Cancel Panel Optional Panels
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Magnetic Templates Grease Pencil Remote Buttons
Accessories (Optional)
• Managers Buttons: Press the button to alert the
Manager from up to 100ft (30m) away from the Kitchen
Controller.
• Grease Pencil : Used to write the staff’s names on the
Magnetic Templates, use a Grease Pencil. One is
supplied with the Kitchen Controller or Cancel/Expeditor
Panel. Using other types of markers may permanently
stain these Panels. Use a soft cloth and rubbing alcohol to
erase Grease Pencil marks.
• Magnetic Templates: Damaged or
scratched templates can be replaced as
needed .
• USB Keyboard: Attach a Keyboard to the
Controller to send a alphanumeric page to
Managers Pagers.
• USB Flash Drive: Use a JTECH USB Flash Drive to
upgrade software and to backup user settings.
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Extended Range Antenna Kit 6’ (1.8m) Antenna Magnetic Mount Antenna
Antenna Choices to Extend Range
All Extended Range Antenna choices require FCC
approval and licensing. JTECH can assist in
acquiring any additional licensing.
• Magnetic Mount Antenna with 12ft
(3.6m) Cable: All metal indoor/outdoor
Antenna with a magnetized base for
mounting to steel or iron. Wall mounting
hardware include for wall mounting to non
magnetic surfaces.
• 6ft (1.8m) Antenna and 25ft (7.6m)
Cable: Fiberglass indoor/outdoor Antenna
which can mount to any stable
surface. Wall mounting hardware
included.
• Extended Range Antenna Kit:
Includes a 6ft (1.8m) fiberglass indoor/
outdoor Antenna, 35watt Power
Amplifier, Power Supply and 50ft
(15m) or 100ft (30m)Cable. Increase
the output of the Controller to 35 Watts
and range of up to 5 miles (8km).
Requires 110-120VAC outlet and
indoor mounting of the amplifier.
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Pagers That Work with the IntelFlex Kitchen Controller
• Use Vibe or Vibe/Tone Rechargeable Pagers (Wait Staff)
to receive a page from the Kitchen Controller or Expeditor
Panel.
• Use Numeric (Managers) Pagers to receive numeric
information from the Kitchen Controller, Cancel/Expeditor
Panel or Managers Button .
• Use Alphanumeric (Managers) Pagers to received
numeric information from the Kitchen Controller,
Cancel Panel, Expeditor Panel or Managers Button.
Adding a Keyboard to your Kitchen Controller allows
the user to send alphanumeric messages.
• Numeric and Alphanumeric (Managers) Pagers can be added at any time.
• Pages can also be sent from a IntelFlex Desktop Controller (optional) to
Wait Staff and Managers Pagers. Send Numeric information to Numeric
and Alphanumeric (Managers) Pagers as well.
Guest Transmitter Paging Alphanumeric Pagers Numeric Pagers Vibe/Tone Pagers
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Installing the Kitchen Controller and Cancel/Expeditor Panel
• Mount on a wall, clamp to a shelf or let it sit
on any flat surface.
• Mount as high as possible from the floor
with the antenna tip at least 18” away
from any metal. This includes;
counters, backsplash, etc.
• Walls, pipes, ducts, mirrored glass, etc.
may weaken or misdirect transmitted
signals.
• Locate away from liquids or extreme
heat.
• The Antenna must be mounted
vertically.
• Mounting hardware is user supplied.
Select hardware that will ensure a safe
installation.
• Requires a 110-240 VAC 50-60Hz outlet for power.
• Warning - All connection cables (if required) and Antenna must be
connected before applying power.
Installing the Transmitter and Cancel/Expeditor Panels
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Assembly for Clamp Brackets
Shelf, Table or Counter Top Mounting
Assembly for Stand Bracket
Shelf, Table or Counter Top
Assembly for Wall Bracket
Walls or Vertical Surface
Wall mounting screws are
not supplied. Select wall
mounting hardware as
needed.
Wall Bracket Stand Bracket Clamp Brackets
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EXPANSION REMOTE
Powering the Kitchen Controller
1. Connect the Power Adapter to the Kitchen Controller and plug it into a
120VAC outlet.
2. The Controller LED’s will light in a sequence, TRANSMIT light will light
and the POWER light will flash.
3. After several seconds, the TRANSMIT light turns off and the Kitchen
Controller is ready for use.
4. The POWER light continues to blink while the system is powered.
Connecting the Cancel or Expeditor Panel
1. The Cancel/Expeditor Panel must be
connected to the Kitchen Controller Panel
before connecting power.
2. Connect the Cancel/Expeditor Panel to the
Kitchen Controller Panel using the 25’ (7.6m)
the RJ12 Phone Cord supplied.
3. Connect the cable from the gray “REMOTE”
jack of the Controller Panel to the
gray “REMOTE” jack of the
Cancel/Expeditor Panel.
4. Connect Power to the Kitchen
Controller Panel.
Antenna
12VDC
Power
Adapter
AC Outlet
110-240VAC
Right Side
View
Connecting the Cancel or Expeditor Panel Powering the Transmitter
Cancel/Expeditor
Panel With
Buttons 1-20
Kitchen Controller
Panel with
Buttons 1-20
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Connecting the Cancel or Expeditor Panel with Managers Button
1. The Cancel/Expeditor Panel must be connected to the Kitchen Controller
Panel before connecting power.
2. Connect the Cancel/Expeditor Panel to the Kitchen Controller Panel using
the 25’ (7.6m) the RJ12 Phone Cord supplied.
3. Plug the Phone Cord into the gray “REMOTE” jack of the Controller Panel
and into the gray “REMOTE” jack of the Cancel/Expeditor Panel.
4. Plug 1 end of the RJ-12 100’ (30m) Cable into the Kitchen Controller Panel
“EXPANSION” jack and the other end into the Managers Button.
• Do not use the Managers Button as a power source. Attempt to do so will
damage the Controller
• When the Button is pressed, the Controller sends a “00” message to the
Manager Pagers.
Kitchen Controller
Buttons 1-20
Cancel/Expeditor
Panel
Buttons 1-20
Managers
Button
Connecting a 20 Button System with Cancel/Expeditor Panel
All Expansion Panels
connect together
using the supplied
1’ (0.3m)Cables.
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Connecting a 40 Button System with Cancel/Expeditor Panels
Connecting a 40 Button System with Cancel/Expeditor Panels
Kitchen Controller
Buttons 1-20
All Expansion Panels
connect together using the
supplied 1’ (0.3m)Cables.
Managers
Button 1
Cancel/Expeditor
Panel
Buttons 1-20
Cancel/Expeditor
Panel
Buttons 21-40 Managers
Button 2
Expansion Panel
Buttons 21-40
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Connecting a 60 Button System with Cancel/Expeditor Panels
Connecting a 60 Button System with Cancel/Expeditor Panels
Kitchen Controller
Buttons 1-20
Expansion Panel
Buttons 21-40
Cancel/Expeditor
Panel
Buttons 1-20 Cancel/Expeditor
Panel
Buttons 21-40
Cancel/Expeditor
Panel
Buttons 41-60 Managers
Button 2
Managers
Button 1
Expansion Panel
Buttons 41-60
All Expansion Panels
connect together using the
supplied 1’ (0.3m)Cables.
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Range Testing
When the Controller is put into
Range Test Mode, it will continue to
send a page every 3-4 seconds for 4
minutes. This will allow a person to
walk the area where your Pagers will
be used and check for dead spots or
weak signal areas. If you find such
areas, try relocating the Controller.
To set the Controller into Range Test Mode
1. Wear any Wait Staff Pager as usual, do not hold the Pager in your hands.
2. The Pager selected will vibrate during the range test.
3. Press and hold the program
button for 2 seconds.
4. LED’s 1-7 will light up.
5. Press button 6.
6. All LED’s and TRANSMIT will
blink.
7. Press the button, for the Pager
you are using.
8. The LED for that button will turn
on, all other buttons will blink.
9. TRANSMIT button will blink
every 3-4 seconds.
10. Move around the paging area,
the Pager worn will continue to
alert every 2-4 seconds while in
the range of the Controller.
Range Testing
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Paging using a Controller or Expeditor Panel
1. Press the number on the Controller or Expeditor Panel of the Pager you
want to page.
2. The light on the Panel, next to that number will turn ON.
3. The TRANSMIT light will turn ON for 2-3 seconds and turn off.
4. The Pager will receive a single, one second vibration (factory setting) or:
A. Send double or triple vibrations individually at any time by pressing 2X
or 3X button before pressing the Pager button. The Controller must be
programmed for single vibration (factory setting) for these buttons to
work as described.
B. Send double or triple vibrations by changing the Controller settings. If
changed, it affects all Pagers used and the 2X and 3X buttons are
disabled.
5. The light on the panel, next to that Pager number, will continue to stay ON
for 40 seconds (factory setting).
6. If a Controller and Expeditor Panel are
combined, pressing a button on either
panel will light both panels.
7. After 40 seconds (factory setting), the
light next to the number pressed will
begin to blink on the Panel or Panels for
an additional 40 seconds (factory setting),
before turning off.
Paging the Managers Pager
1. Page the Managers Pager at any time by
pressing PROG on the Controller or
Expeditor/Cancel Panel.
2. The TRANSMIT light will turn ON for 2-3
seconds and turn off.
3. If paged from a Controller, the Managers
Pager will display “99”.
4. If paged from a Expeditor Panel, the
Managers Pager will display “98”.
5. If paged from a Managers Button, the
Managers Pager will display “00”.
Paging a Managers Pager Paging a Transmitter or Expeditor Panel
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Using the Cancel Panel
• The Cancel Panel is used to cancel (end) pages
sent from the Controller.
• After the Controller sends a page, the Wait Staff
must cancel (end) the page by pressing the
Pager number button on the Cancel Panel.
• If not canceled, the Controller will continue to
page the Pager.
• The delay between repeat pages is 40 seconds
(factory setting) and can be adjusted by changing
the program settings.
• When a page is sent;
1. The Pager number on the Controller and the Cancel Panel will light for
40 seconds (factory setting).
2. If the page is not canceled within 40 seconds, the panel light will blink
and send a 2nd page to the Pager.
3. If the page is not canceled within 40 seconds, the Controller will send a
3rd page and send a single vibration and Pager number message to
the Managers Pagers.
4. If the page is not canceled within 40 seconds, The Controller repeats a
page to the Wait Staff Pager and Managers Pager every 40 seconds
until the page has been canceled.
Using a Managers Button
• The Managers Button can be connected to a Controller for paging the
Manager from an alternate location.
• Managers Button when press, sends a “00” page to
the Managers Pagers.
Using the Managers Button Using the Cancel Panel
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Paging from a IntelFlex Desktop Controller
If you also have a IntelFlex Desktop Controller set to the same Frequency and
Cap Code Prefix (see IntelFlex Desktop Controller manual), you can page your
Wait Staff, Manager or group of Mangers from it.
Page Wait Staff from a IntelFlex Desktop Controller
1. From the Desktop Controller press “90NN” where NN = the Wait Staff
Pager number.
2. Press # or “SEND”.
3. That Pager will receive a alert of 16
short vibrations.
Page the Manager from a Desktop Controller
1. Page the Managers Pager by pressing
“9NNN”, where NNN = Managers Pager
number.
2. Add a message by pressing * and enter
up to a 16 digit numeric message, if
desired.
3. Press # or “SEND”
4. Also can send “Canned” Alphanumeric
messages from the Keypad or using the
optional USB Keyboard. See the IntelFlex Desktop System manual for
more information.
Paging From a Desktop Controller
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