Jøtul C 550 CB User manual

1
Jøtul C 550 CB Rockland 139656_04 5/15/15
Jøtul C 550 CB
Rockland
Fireplace Insert
Keep these instructions for future reference.
Installation and Operating Instructions
for the United States & Canada
V2
Jøtul C 550 CB Rockland
Fireplace Insert
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2
Jøtul C 550 CB Rockland 139656 5/15/15
Table of Contents
Standards and Safety Notices
Standards / Codes ........................................................ 3
Safety Notices ...............................................................4
Preparation ...................................................................4
Unpacking the Firebox ...............................................4
Specifications
Jøtul C 550 Rockland Fireplace Insert ...................... 5
Accessories .................................................................... 5
Dimensions ................................................................... 5
Installation
Masonry Fireplace Requirements ............................6
Factory-built Fireplace Requirements ....................6
Chimney Height............................................................6
Hearth Protection ........................................................ 7
Clearance to Combustibles ...................................8-9
Chimney Connection ................................................ 10
Firebox Installation ....................................................12
Surround Assembly ....................................................13
Operation
Combustion Efficiency ............................................. 14
CO Emissions ............................................................... 14
Wood Fuel and Performance................................... 14
Functionality ............................................................... 14
Break-in Procedure......................................................15
Air Control Settings.....................................................15
Starting / Maintaining the Fire............................... 16
Adding Fuel ................................................................. 16
Formation of Creosote .............................................. 16
Blower Operation ........................................................17
Maintenance
Ash Removal ................................................................ 18
Glass Care..................................................................... 18
General Maintenance................................................ 19
Gaskets.......................................................................... 19
Illustrated Parts Breakdown
Exploded View ............................................................22
Parts Listing ............................................................... 23
Appendix A
Alternate Hearth Protection .................................. 24
Leg Leveler Installation ........................................... 24
Door Knob Assembly ................................................ 24
Warranty Statement ..................................25
For Your Records...
Record the following information to help your
dealer determine what you will need should
your fireplace ever require parts or service.
The serial number and manufacturing date
are located on the shipping label and also the
permanent label attached to the blower shroud.
You may also wish to attach your sales receipt to
this manual for future reference.
Model: Jøtul C 450 Fireplace Insert
Serial Number:
Purchase Date:
Dealer Name;
Phone:
Installed by:

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Jøtul C 550 CB Rockland 139656_04 5/15/15
NOTE:
CONSULT THE AUTHORITY HAVING
JURISDICTION IN YOUR LOCALE
(SUCH AS MUNICIPAL BUILDING
DEPARTMENT, FIRE DEPARTMENT,
FIRE PREVENTIOIN BUREAU,
ETC.) BEFORE INSTALLATION TO
DETERMINE THE NEED TO OBTAIN A
PERMIT.
Standards
The Jøtul C 550 CB Rockland fireplace insert has been
tested and listed to the following standards:
U.S: ANSI/UL 1482-2011 and ANSI/UL 737-2011
Canada: CAN/ULC-S627-00 and ULC-S628-93
Certified Safety Tests performed by:
ITS, Intertek Testing Services
Middleton,Wisconsin
Manufactured by:
Jøtul North America
55 Hutcherson Drive
Gorham, Maine 04038-2644
The Jøtul C 550 CB Rockland fireplace insert is listed
to burn solid wood only. Do not burn any other fuels.
This manual describes the installation and
operation of the Jøtul C 550 CB Rockland fireplace insert
Read this entire manual before you install and use this
appliance. Save these instructions for future reference
and make them available to anyone using or servicing
the fireplace insert.
This wood heater requires periodic inspection and
repair for proper operation. See this manual for specific
information. It is against federal regulations to operate
this wood heater in a manner inconsistent with the
operating instructions in this owner’s manual.
Combustion Specifications
Heat Output*: Under specific test conditions, this
heater has been shown to deliver heat ranging from
11,700 to 35,900 BTU’s.
Efficiency*: 63%
CO Emissions: N/A
Pariculate Emissions: 4.5 g/hr
* Default values per previous Federal Register 40 CFR Part
60, Subpart AAA.
EPA validated efficiency and CO values were unavailable
at the time of this printing. These values will be made
available in the manual and on the Jotul website (www.
jotul.us) for your reference in the near future.
This heater meets the 2015 U.S.
Environmental Protection Agency’s
emission limits for wood heaters
manufactured after May 15, 2015.
This heater may not to be sold after
May 15, 2020.
WARNING !
THIS WOOD HEATER HAS A MANUFACTURER-
SET MINIMUM LOW BURN RATE THAT MUST
NOT BE ALTERED. IT IS AGAINST FEDERAL
REGULATIONS TO ALTER THIS SETTING
OR OTHERWISE OPERATE THIS WOOD
HEATER IN A MANNER INCONSISTENT WITH
OPERATING INSTRUCTIONS IN THIS MANUAL.
See Sect. 5.0 of this manual for important information
regarding the safe, proper, and most efficient operation
of your stove.
Check Building Codes
When installing, operating and maintaining your
Jøtul C 550 CB fireplace insert, follow the guidelines
presented in these instructions,and make them available
to anyone using or servicing the stove.
In the U.S., the National Fire Protection Association’s Code,
NFPA 211, Standards for Chimneys, Fireplaces, Vents and
Solid Fuel Burning Appliances, or similar regulations, may
apply to the installation of a solid fuel burning appliance
in your area.
In Canada,the guideline is established by the CSA
Standard,CAN/CSA-B365-M93,Installation Code for Solid-
Fuel-Burning Appliances and Equipment.
Always consult your local building inspector or authority
having jurisdiction to determine what regulations apply
in your area.
THE JOTUL C 550 CB ROCKLAND FIREPLACE INSERT IS NOT
APPROVED FOR USE IN MOBILE HOMES.

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Jøtul C 550 CB Rockland 139656 5/15/15
Safety Notices
• BURN SOLID WOOD FUEL ONLY
• DO NOT USE CHEMICALS OR FLUIDS TO
START THE FIRE. DO NOT BURN Garbage OR
FLAMMABLE FLUIDS.
• IF THIS ROOM HEATER IS NOT PROPERLY
INSTALLED, A HOUSE FIRE MAY RESULT. TO
REDUCE THE RISK OF FIRE, FOLLOW THE
INSTALLATION INSTRUCTIONS. FAILURE TO
FOLLOW THESE INSTRUCTIONS MAY RESULT IN
PROPERTY DAMAGE, BODILY INJURY, OR LOSS
OF LIFE.
• CONTACT THE LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION REQUIREMENTS IN
YOUR AREA. WHEN NOT ADDRESSED IN THIS
MANUAL, OR BY LOCAL CODE AUTHORITIES,
INSTALLATION SPECIFICATIONS AND
REQUIREMENTS DEFER TO NFPA 211 OR CSA B 365.
• DO NOT CONNECT THIS FIREPLACE TO ANY AIR
DISTRIBUTION DUCT OR SYSTEM.
• DO NOT USE GRATES OR ANDIRONS TO
ELEVATE THE FIRE. BUILD FIRE DIRECTLY ON
THE FIRECHAMBER FLOOR.
• EXTREMELY HOT WHILE IN OPERATION! KEEP
CHILDREN, CLOTHING AND FURNITURE AWAY.
CONTACT WILL CAUSE SKIN BURNS.
• NEVER OPERATE THE FIREPLACE WITH A
CRACKED OR BROKEN GLASS PANEL.
• Install smoke detectors in the living areas and
bedrooms of your home. Test them regularly
and install new batteries twice annually.
When installed in the same room as the stove,
a smoke detector should be located as far
from the stove as possible to prevent it from
sounding when adding fuel to the fire.
• Avoid creating a low pressure condition in
the room where the stove is operating. Be
aware that operation of an exhaust fan or
clothes dryer can create a low pressure area
and consequently promote flow reversal
through the stove and chimney system. The
chimney and building, however, always work
together as a system - provision of outside
air, directly or indirectly to an atmospherically
vented appliance will not guarantee proper
chimney performance. Consult your local
Jøtul authorized dealer regarding specific
installation/performance issues.
Preparation
We strongly urge you to have your authorized Jøtul
dealer install your new Jøtul C 550 CB Fireplace Insert.
• Check with local building officials to determine what
permits may be required before installation.
• Notify your insurance company before installing this
fireplace.
Unpacking the Fireplace
All firebox components of the Jøtul C 550 CB Fireplace
Insert are contained within the carton on a single pallet.
The Surround Kit is packaged separately.
As you unpack the contents, inspect each item for
damage. Notify your dealer of any damage such as dents,
cracked glass, or broken bricks.
Contents:
• Firebox Assembly - including Firebricks
• Draw-Down Flue Collar Adaptor - including Pins
• Stove Hardware Bag
• Fireplace Conversion Notice Plate
• Blower Power Cord
• AC Power Receptacle Lead
• Blower Control Knob
• Leg Levelers, (2) See Appendix, pg. 22.
• Door Knob parts See Appendix, pg. 23.
Tools & Materials Required:
• work gloves • safety glasses
• tape measure • Phillips screwdriver
• power drill / 1/8” bit • flashlight
• High-temperature sealant
• 1” (25 mm) masonry anchors or nails (two)
• 1/4” x 3/4” self-tapping screws (three)
• 10 mm (1/4”) open end wrench or socket driver
Removing the Firebox from Pallet
1. Inspect the firebox assembly for damage and con-
tact your dealer if any is found.
2. The firebox may be lightened by removing the door,
firebricks and baffle plates. See page 12 for details
on baffle plate removal.
3. The firebox is secured to the pallet by a steel
bracket on each side and one screw in the bottom
at the front. Use a 1/4 socket to remove these five
screws and lift the firebox to disengage the brack-
ets. Discard brackets.
4. Install the Door Knob parts in the order shown in
fig. 21, page 22. Install the Blower Control Knob,
found in the Miscellaneous Kit bag.

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Jøtul C 550 CB Rockland 139656_04 5/15/15
Jøtul C 550 CB Rockland
Specifications
Performance
Fuel: up to 24” Logs
Heat Output 1 : up to 65,000 BTU/Hr.
Heating Capacity 2 : up to 2000 sq. ft.
Overall Efficiency 3 : 63%
Emissions: 4.5 g/hr.
Burn Time: up to 10 hrs.
Dual Blowers: 90 cfm. each
Shipping Weight: 550 lbs. (250kg.)
1 Maximum Heat Output based on total kilograms
of dry wood burned in a one hour period. Under
specific EPA test conditions, this heater has
generated heat output rates ranging from 11,700 to
35,900 BTU’s per hour. Heat output in residential
installations may vary depending upon site-specific
conditions.
The Jøtul C 550 CB Rockland Fireplace Insert meets U.S. EPA
emission limits for wood heaters sold after
July 1990, and is tested and listed to ANSI/UL 1482, and
CAN/ULC S628.93. It is intended for installation in accor-
dance with NFPA 211 or CAN/CSA B365.
27
Figure 1. Jøtul C 550 CB Rockland Critical dimensions.
2 Heating Capacity and Maximum Burn Time will vary
depending on design of home, climate, wood type
and operation.
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18
458 mm
21 3/4
552 mm
23 3/4
602 mm
1 1/4
32 mm
Standoff from fireplace face
with optional Wide Surround
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34 “
406 mm
Optional
Wide Surround Panel
(Backing Plate)
Optional Surrounds and Accessories
Steel Wide Surround, 44”x 34” / Matte Black 156432
Trimable Surround, 40”x 32” / for Z-C fireplaces 157324
Stove Gloves 157363
Universal Gasket Kit 157050

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Jøtul C 550 CB Rockland 139656 5/15/15
Installation
Masonry Fireplace Requirements
• The entire fireplace and chimney must be cleaned
and inspected to NFPA 211 Level II standards before
installation.The system must meet local building code
requirements.
• The structure and components must be free of any
defects such as cracks or broken bricks or flue tiles.
Any damage must be repaired before installation of
the fireplace insert.
Any opening that may exist between the masonry
of the fireplace and the facing masonry must be per-
manently sealed.
• The chimney must have a clay tile liner or a stainless
steel liner utilizing a positive connection.
• Do not remove bricks or mortar from the fireplace or
chimney. However, masonry or steel may be removed
from the smoke shelf and adjacent damper frame area
to accommodate installation of a chimney liner, pro-
vided that their removal will not weaken the structure
of the fireplace or chimney, and will not reduce protec-
tion for combustible materials.
• Chimney Height:
Minimum - 15 ft. ( 4.57 meters)
Maximum - 33 ft. (10.5 meters)
Factory-Built Fireplace Requirements
The Jøtul C 550 CB Rockland may be installed into a
factory-built fireplace with the following conditions:
• The factory-built fireplace must be listed per
UL 127 or ULC S610.
• The factory-built chimney system must be fully-lined
with listed chimney liner meeting type HT require-
ments (2100°F) per UL 1777 (U.S.) or ULC S635 (CAN).
Some liner manufacturers require insulation in order
to achieve a UL 1777 or ULC-S635 listing. Check with
the liner manufacturer to determine if insulation is
required. Insulation is recommended, especially if the
chimney is located in a chase outside of the building
envelope. The liner must be securely attached to the
insert flue collar and the chimney top.
• THE TOP PLATE OF THE LINER SYSTEM MUST NOT
BLOCK AIRFLOW BETWEEN THE COOLING WALLS OF
THE FACTORY-BUILT AIR-COOLED CHIMNEY SYSTEM.
These airways MUST be left open under all conditions
to maintain proper air-cooling of the chimney system.
See fig. 3.
• The damper area or fireplace front must be sealed to
prevent passage of room air into the chimney cavity.
Minimum Fireplace Dimensions
A: Front Width* ......................................33” (838 mm)
B: Height ......................................... 23 3/4” (603 mm)
C: Rear Width ........................................ 24” (610 mm)
D: Rear Height ...................................... 22” (559 mm)
E: Depth...................................................18” (457 mm)
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Figure 2. Minimum fireplace dimensions.
*NOTE:Width dimension accommodates clearance for
blower power cord routing.
Figure 3.
Prefabricated fireplace installation requirements.
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7
Jøtul C 550 CB Rockland 139656_04 5/15/15
Hearth Protection Requirements
The floor area in front of fireplace insert must be
protected from live sparks and radiant heat.
• Materials: Hearth protection must be non com-
bustible insulating board such as 1/2” millboard, or
the equivalent mortared masonry material. Alter-
nate protection must be composed of materials as
specified by NFPA 211.
• Protected Area:
U.S: 16” Deep x 37”Wide
CAN: 20” Deep x 37” Wide
See exception for 18” depth below.
U.S. : Front -
The protection must extend at least 16 inches
forward from the fireplace insert door opening as
in fig. 4. (14 7/8” from Surround facing).
Canada: Front -
The protection must extend at least 20 in. forward
from the fireplace insert door opening, (18 7/8”
from Surround facing).
Front protection may be reduced to 18” under the
following conditions:
a) it is composed of noncombustible material
having an R value of .5 or higher such as 1/2” thick
millboard. See Appendix A on page 23 for exam-
ples.
b) it is raised a minimum of 2 1/2”and constructed
on noncombustible materials in a code-approved
masonry fireplace. See fig. 5.
U.S. & Canada: Sides - Protection must extend a
minimum 18 1/2 in. to both sides of the centerline
of the insert. See fig 6, A.
Factory-Built Fireplace Requirements, cont’d.
Figure 4. Required hearth protection if flush with
combustible floor materials.
Figure 5. Canada only:
Minimum depth with code-approved raised hearth.
Min.
18” from
door
opening
2 1/2”
• The convection chamber/louvers of the zero-
clearance fireplace MUST NOT be blocked off. The use
of the cast iron surround panels may not be possible
in these instances. A custom-built surround panel
system may be used provided it does not interfere
with air circulation through the convection chamber/
louvers.
• Air flow within and around the factory-built fireplace
shall not be altered by installation of the insert.
• Alteration of the fireplace in any manner is not
permitted; i.e. firebrick or refractory panels MUST
NOT be removed in order to accommodate the insert.
Exceptions to this are:
a. External trim pieces, that do not affect the
function of the fireplace, may be removed
providing they can be stored on or within
the fireplace for reassembly if the insert
were to be removed.
b. The chimney damper may be removed to
install the chimney liner.
• Inserts that project from the factory-built fireplace
must be furnished with appropriate means
of support. The weight of the insert must not
compromise the means of support for the factory-
built fireplace.
• Fireplace Conversion Notice 220508 must be
permanently attached to the back of the fireplace.
This metal label is included in the bag containing this
manual.
• Final approval is contingent on the authority having
local jurisdiction.
Combustible
Flooring
Min.
16” U.S.
20” CAN
from door
opening
Min.
14 7/8” U.S.
18 7/8” CAN
from
surround

8
Jøtul C 550 CB Rockland 139656 5/15/15
General Clearances
All clearance specifications are approved for both the U.S.
and Canada, except as noted. Clearances are measured
from the hearth surface, door opening, or center line as
noted below.
A: Hearth Protection, width from centerline:..........
......................................................... 18 1/2” (470 mm)
B: Hearth Protection, forward from door opening:
................................... US: 16” / CAN: 20”(508 mm)
C: To Side Trim, from centerline
< 1” thick ................................................ 21 3/4” (552 mm)
> or = to 1” to 6” max. thickness ..... 23” (584mm)
D: To Side Room Wall, from centerline.....28” (711 mm)
E: To Top Trim, 1” max. thickness, from hearth:
............................................................... 39” (991 mm)
F: To Mantel, 3 1/2” max. depth, from hearth:
............................................................40” (1060 mm)
To Mantel, 11 1/2” max. depth, from hearth
............................................................ 46” (1168 mm)
See fig. 7 for clearances with Mantel Heat Shield.
Figure 6. Minimum clearance to combustible materials.
Clearance to Combustible Materials
• There may be no combustible materials located
anywhere within 36”(914 mm) of the front of
the fireplace insert. This precaution includes
items such as drapes or doors that could swing
into the area within 36” of the insert.
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Mantel Clearances
The installation must conform to the minimum mantel
clearances specified in the chart below. These clearances
may be reduced with installation of Jøtul Mantel Heat
Shield 156448 as specified in the chart. Clearance
reduction to mantel construction may also be made in
conformance to NFPA 211 or CAN/CSA B365.
Figure 7. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.
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A B C D E
46” 44 1/2” 43” 41 1/2” 40”
116.8 cm 113 cm 109.2 cm 105.4 cm 101.6 cm
With Mantel Heat Shield 156448
43” 41 1/2” 40” 38 1/2” 37”*
109.2 cm 105.4 cm 101.6 cm 97.8 cm 94 cm
* clearance reduction applies to both 3 1/2” Mantel
and 1” Top Trim
For units with Serial Numbers after 11902
• Specific clearance (open space) must be
maintained between the fireplace insert and
combustible materials located above and to the side.
See figures 5-6 for minimum dimensions.
Minimum Clearances for units with
serial numbers after 11902
For units with Serial Numbers after 11902
Serialized labels are located on the shipping crate, firebox floor, and firebox shroud.

9
Jøtul C 550 CB Rockland 139656_04 5/15/15
Mantel Clearances
The installation must conform to the minimum
mantel clearances specified in fig. 7a and the chart
below. These clearances may be reduced with
installation of Jøtul Mantel Heat Shield 156448 as
specified in the chart. Clearance reduction to mantel
construction may also be made in conformance to
NFPA 211 or CAN/CSA B365.
A B C D E
U.S: 57 3/4” 56 1/4” 54 3/4” 53 1/4” 51 3/4”
CAN: 63 1/2” 62” 60 1/2” 59” 57 1/2”
161.3 cm 157.4 cm 153.7 cm 150 cm 146 cm
U.S. & CAN: With Mantel Heat Shield 156448
48” 46 1/2” 45” 43 1/2” 42”
127.9 cm 118.1 cm 114.3 cm110.4 cm 106.6cm
For Stove Serial Numbers before 11903
General Clearances
These clearances are specified for either the U.S.
or Canada as indicated. Clearances are measured
from the hearth surface, door opening, or
centerline as noted below.
A: Hearth Protection, width from centerline:..........
......................................................... 18 1/2” (470 mm)
B: Hearth Protection, forward from door opening:
................................... US: 16” / CAN: 20”(508 mm)
C: To Side Trim, 1” max. thickness, from centerline..
................................................................ 21 3/4” (552 mm)
D: To Side Room Wall, from centerline:.......................
............................................................. 54” (1372 mm)
E: To Top Trim, 1” max. thickness, from hearth:
......................US: 51 3/4” / CAN: 57 1/2” (1460 mm)
F: To Mantel, 3 1/2” max. depth, from hearth:
......................US: 51 3/4” / CAN: 57 1/2” (1460 mm)
To Mantel, 11 1/2” max. depth, from hearth
....................US: 57 3/4” / CAN: 63 1/2” (1613 mm)
See fig. 7a for clearances with Mantel Heat Shield.
Minimum Clearances for units with
serial numbers before 11903






Figure 7a. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.












These older units may be updated for installation at the reduced clearances on the
preceding page with installation of Jøtul C 550 CB Clearance Reduction Kit 157705.
Figure 6a. Minimum clearance to combustible materials.
For Stove Serial Numbers before 11879
Serialized labels are located on the shipping crate, firebox floor, and firebox shroud.

10
Jøtul C 550 CB Rockland 139656 5/15/15
Chimney Connection Requirements
The insert must be connected to a code-approved
masonry chimney or listed factory-built fireplace
chimney with a direct (positive) flue connector into
the first chimney liner section. The chimney size
should not be less than, nor more than, three times
greater than the cross-sectional area of the flue
collar.
The optional Jøtul Draw-Down Adaptor Kit
156073 is available to ease connection of the
chimney liner with the flue collar.
A positive connection must be made between
the fireplace insert and the chimney by one of the
following approved methods.
U.S. Only Requirements:
1. The insert must be connected to a code-approved
masonry chimney with a direct (positive) flue
connector into the first chimney liner section.
2. The cross-sectional area of the chimney flue may
not be less than the cross-sectional area of the
flue collar..
3. A sealed block-off plate must be installed at the
damper area of the existing fireplace, unless
the liner is connected directly to the top of the
chimney. See fig. 8.
4. For internal chimneys, (no sides of the chimney
exposed to the outside below the roofline,)
a positive connection into the first flue tile is
acceptable provided the tile is no larger than 8”x 12”.
5. For external chimneys, (one or more sides are
exposed to the outside below the roof line, including
garages), a positive connection to the first flue tile is
acceptable provided the tile is no larger than 8” x 8”.
6. A 6”, 7”, or 8” stainless steel liner, extending the
full height of the chimney, is required for those
installations where the flue tile is greater than
8” x 12” for internal chimneys, or 8” x 8” for external
chimneys. In such cases, a damper block-off plate is
not required.
Canada Requirement:
The insert must be installed with a continuous chimney
liner of 6” (152 mm) diameter extending from the
fireplace insert to the top of the chimney. The chimney
liner must conform to the Class 3 requirements of CAN/
ULC-S635, Standard for Lining Systems for Existing
Masonry or Factory-Built Chimneys and Vents, or CAN/
ULC-S640, Standard for Lining Systems for New Masonry
Chimneys.
See fig. 9.
Do not use aluminum or galvanized steel pipe for
chimney connection components - these materials are
not suitable for use with solid fuel.
Locking
Bracket
Damper
Frame
Adjustable
Sealing Plate
Flex
Connector



Flex
Connector
Pipe
extends at
least into
the first
flue tile
Figure 8. Positive Chimney Connection with an example of
a damper block-off plate - U.S. only.
Attach Fireplace
Conversion
Notice Plate
to Rear Wall of
Fireplace