Jabra LINK 14201-17 - Manual

Jabra 14201-17 EHS setup
●Cable A comes in the box with your headset. The end with the blue tab around it needs to be plugged into
blue port on the back of the headset base. The other end of this cable plugs into the headset port on the
back of your telephone.
●Cable B is the 14201-17 ehs cable. The RJ (square telephone like connection) Plugs into the red AUX port on
the back of the headset base. The other end plugs into the AUX port (some phones may label this EHS port)
on the back of your telephone.
On some Polycom phones you will be required to enable headset mode. To do this follow these steps.
Menu > Settings > Basic > Preferences > Headset > Analog Headset or hookswitch mode - then choose Jabra.
You will also need to program your headset for DHSG mode. Please see below instructions - make sure you are
following the correct instructions for your model of headset.
If you have a Jabra Pro 920 or Pro 925 follow these instructions.
Put on the headset, and simultaneously press and hold both volume buttons (+) and (-) on the top of the headset until the Voice
prompt says “Set up” then release the buttons.
Press the black multifunction button on the side of the headset and cycle through the settings until you hear “Remote Call
Control”
Then press the (+) button until you hear “DHSG”Then press and hold both volume buttons again until the voice prompt says
“Goodbye”
The base will restart and apply the new settings

If you have a Jabra Pro 9450 follow these instructions.
1. Ensure there are no active calls.
2. Remove the front panel of the Jabra PRO 9450 base.
3. Center-press (push it directly in rather than side to side) the microphone volume switch on the base to enter setup
mode. The mute indicator will blink slowly to indicate setup mode.
4. Tap the desk phone button on the keypad to cycle through the settings. The first setting is Remote call control (the
phone symbol on the base should be solid white to indicate remote call control mode)
5. Tap the softphone (computer) button on the keypad to cycle through the values for each setting. For DHSG mode
the computer light on the headset base needs to be a FLASHING GREEN.
6. When finished, center-press the microphone volume switch to save settings and exit setup mode. The base will
restart.
If you are using a Jabra pro 9460/9470/Motion office; follow these instructions:
With the headset sitting on the base please press the spanner in the top right corner.
use the arrow to scroll down to phone settings then click that.
click on desk phone
click on setup desk phone
It will bring up a message saying you will be unable to make calls. Press confirm.
It will then ask if you would like guided or manual setup - click Manual please.
Select Adapter – DHSG
Set clear dial tone switch - Select A by pressing the + button. Then press the right arrow at the bottom
Set microphone level - 7 is usually fine (can always come back and change this later if required). Then press
the right arrow down the bottom
It will then say setup complete - press the right arrow at the bottom
It will then say the base will restart - click the X in the bottom right.
The base should restart and you should now be able to answer/end from the headset.

If you are using an Engage 65 follow these instructions:
You will need to access the voice-guided menu as per above, use the call button to toggle through the different
options until you hear Hook Lifter type.
Once you hear this use the volume up/down buttons to cycle through the options till you hear DHSG. Then use the
Call button to accept this setting and move on. Then press and hold the volume up and down button to exit the
settings menu and save changes. Place headset back onto the base which will restart.
If you are using an Engage 75 please use these instructions:
The easiest way to change settings on the Engage 75 headset is via the Jabra direct software.
This is free to download from https://www.jabra.com.au/software-and-services/jabra-direct
Once this has been downloaded and your headset is plugged into the PC you will be able to go directly into the
headset settings and select the EHS/Hook lifter type.
In this case you would need to select DHSG.
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