Jabra HSC090W/END040W User manual

User manual
Evolve 65e
Jabra
© 2019 GN Audio A/S. All rights reserved. Jabra®is a
trademark of GN Audio A/S. The Bluetooth®word mark and
logos are registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by GN Audio A/S is under
license.
Declaration of Conformity can be found on
www.jabra.com/doc
MADE IN CHINA
MODEL: HSC090W/END040W

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1. Welcome........................................5
2. Jabra Evolve 65e overview........6
2.1 Included accessories
3. How to wear..................................7
3.1 Getting the correct fit
3.2 Attaching the EarWings
3.3 Using the magnetic earbuds
4. How to charge........................... 11
5. What the LEDs mean .............. 12
6. How to connect......................... 13
6.1 Power on/o
6.2 Connecting to a computer (Bluetooth adapter)
6.3 Pairing with a smartphone
7. How to use ................................ 16
7.1 Calls & music
7.2 HearThrough
7.3 Siri or Google Assistant
7.4 Multiple call handling
7.5 Busylight
7.6 Vibrate alert
7.7 Voice guidance
7.8 How to reset
7.9 Firmware update
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8. Jabra Sound+ app..................... 26
9. Jabra Direct................................ 27
10.Support ....................................... 28
10.1 FAQ
10.2 How to care for your earbuds
10.3 Replacement accessories
10.4 Using a replacement Bluetooth adapter
(Jabra Link 370)

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1. Welcome
Thank you for using the Jabra Evolve 65e. We
hope you will enjoy it!
Jabra Evolve 65e features
• UC certified microphone technology
• Integrated Busylight to prevent interruptions
• Power battery to fuel all-day use (up to 8
hours on a 2 hour charge)
•Dual-connectivity to two Bluetooth devices,
enabling you to take calls and listen to music
from the same earbuds
• Up to 30 meters / 100 feet of wireless range
for true mobility
• Vibrating call alert to ensure you never miss
a call
• HearThrough: Hear the conversations
around you at the touch of a button
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2. Jabra Evolve 65e
overview
Volume up
Next track
(hold)
Power on/o (hold)
Answer/end call
Play/pause music
Open Microsoft
Teams notification*
Mute
Voice Assistant
Magnetic zone
Volume down
Previous track
(hold)
USB charging
2.1 Included accessories
EarGel EarWing
L
R
L
R
L
R
Jabra Link 370
USB charging cable
*Requires Microsoft Teams Variant

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3. How to wear
Jabra Evolve 65e is designed to be worn around
the neck.
For the optimal call experience, position the
microphone as close to your mouth as possible.
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3.1 Getting the correct fit
The earbuds are supplied with three EarGel
and EarWing sizes: small, medium and large.
L
R
L
R
L
R
Small Small
Medium Medium
Large Large
It is highly recommended to mix and match the
different EarGel and EarWing sizes to find the
best combination for your ear. The correct fit
will feel tight and will seal out background
noises.

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3.2 Attaching the EarWings
To properly attach the EarWing, align the
indent on the EarWing (as illustrated) with the
ridge on the earbud, and stretch the EarWing
over the earbud. It will fit perfectly in the
groove when properly attached.
R
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3.3 Using the magnetic earbuds
The earbuds are magnetic and connect
together for convenient cable and power
management. When the earbuds are
connected, your music will be paused or your
call will be ended. Go to section 6.1. for more
information.

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4. How to charge
To charge the earbuds, connect a USB charging
cable to the USB charging port on the
neckband. It is recommended to charge the
earbuds using the supplied Jabra charging
cable, however it is possible to charge the
earbuds using your smartphone charger.
It takes approx. 2 hours to fully charge the
earbuds.
Note: Always clean and dry the USB charging port before charging
the earbuds. It is recommended to recharge the earbuds at least once
a month.
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5. What the LEDs mean
Battery LED
Full
Medium
Low
Very low
Pairing mode
Resetting
Busylight LED
Busy
Incoming call

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6. How to connect
6.1 Power on/o
On: Hold (1 sec) the Multi-function button.
The LED will flash green, and the neckband will
vibrate.
Off: Hold (3 sec) the Multi-function button.
The LED will flash red, and the neckband will
vibrate.
On O
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6.2 Connecting to a computer
(Bluetooth adapter)
1. Insert the Bluetooth adapter (Jabra Link 370)
into your computer.
jabra
2. Hold (1 sec) the Multi-function button on
the earbuds to power them on. The earbuds
and the Bluetooth adapter are pre-paired
and will automatically connect. You may
need to select the Jabra Link 370 (the
Bluetooth adapter) as the audio device in
your operating system’s audio settings.
jabra
1 sec

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6.3 Pairing with a smartphone
1. Ensure the earbuds are powered off, and
then hold (3 sec) the Multi-function button
until the LED flashes blue and you hear an
announcement in the earbuds.
3 sec
2. Wear the earbuds and follow the voice-guided
pairing instructions.
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7. How to use
Volume up button
Multi-function button
Magnetic zone
Volume down button
Mute Voice Assistant
7.1 Calls & music
Calls & music
Power on Hold (1 sec) the
Multi-function button
Power o Hold (3 sec) the
Multi-function button
Play/pause
music
Hold (1 sec) the
Multi-function button
(smartphone only)
Answer/end
call
Press the Multi-function
button
Reject call Double-tap the
Multi-function button

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Open
Microsoft
Teams
notification*
Press the Multi-function
button
Answer/end
call or play/
pause music
Detach/attach the
magnetic earbuds
Adjust volume
Press the Volume up or
Volume down button,
when listening to music or
on a call
Next track Hold (1 sec) the Volume up
button (smartphone only)
Previous track
Hold (1 sec) the
Volume down button
(smartphone only)
Battery status
Press the Volume up or
Volume down button,
when not listening to music
or on a call
Busylight on/
o
Press both the Volume up
and Volume down buttons
simultaneously
Siri or Google
Assistant
Press the Mute/Voice
button, when not on a call
Mute/un-mute
microphone
Press the Mute/Voice
button, when on a call
*Requires Microsoft Teams Variant
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7. 2 HearThrough
HearThrough enables you to hear your
surroundings without needing to remove the
earbuds. Your music will not be muted.
Use the Sound+ app (smartphone) or Jabra
Direct (computer) to enable or disable
HearThrough.

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7. 3 Siri or Google Assistant
Phone voice commands enable you to speak to
Siri or Google Assistant on your smartphone
using your earbuds.
For more information on using Siri or Google
Assistant, please refer to your smartphone’s
user manual.
Phone voice commands
Activate Siri
or Google
Assistant
(phone
dependent)
Press the Mute/Voice
button, when not on
a call
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7.4 Multiple call handling
The earbuds can answer or reject calls when
you are already on a call.
Multiple call handling
End current call and
answer incoming call
Press the
Multi-function
button
Put current call on
hold and answer
incoming call
Hold (1sec) the
Multi-function
button
Switch between held
call and active call
Hold (1sec) the
Multi-function
button
Reject incoming call,
when on a call
Double-tap the
Multi-function
button

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7.5 Busylight
The Busylight lets others know when you are
busy and will automatically light up when you
are on a call.
Busylight
Turn
Busylight LED
on/o
Press both the Volume
up and Volume down
buttons simultaneously
Enable/disable
Busylight
function
Hold (3 sec) both
the Volume up and
Volume down buttons
simultaneously.
Alternatively use Jabra
Direct
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7.6 Vibrate alert
The earbuds will vibrate whenever they are
powered on/off, connected to your smartphone
or computer, or whenever there is an incoming
call.
Use the Jabra Sound+ app (smartphone) or
Jabra Direct (computer) to enable or disable
vibrate alert.

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7.7 Voice guidance
Voice guidance are announcements intended
to guide you or give earbud status updates (e.g.
connection and battery status).
How to turn voice guidance on/off
Voice guidance is enabled by default.
Voice guidance on:
Ensure the earbuds
are powered on, and
then hold (5 sec) the
Mute/Voice button.
Voice guidance off:
Ensure the earbuds
are powered on, and
then hold (5 sec) the
Mute/Voice button.
Alternatively, use the Jabra Sound+ app
(smartphone) or Jabra Direct (computer) to
turn voice guidance on/off.
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7.8 How to reset
Resetting the earbuds clears the list of paired
devices and all earbud settings.
After resetting, it is necessary to re-pair the
earbuds to your smartphone and/or to your
Bluetooth adapter (Jabra Link 370). Please note
that Jabra Direct is required to re-pair the
earbuds to the Bluetooth adapter.
Reset
5
Reset the
pairing list
Ensure the earbuds are
powered on and you
are not on a call. Then
simultaneously hold
(5 sec) the Volume up
button and the Multi-
function button. You
will then need to re-pair
the earbuds.

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7.9 Firmware update
Firmware updates improve performance, or
add new functionality to Jabra devices.
1. Connect the Jabra Evolve 65e to a computer
using the USB cable or Jabra Link 370, or to a
smartphone using Bluetooth.
2. Install Jabra Direct on your computer, or the
Jabra Sound+ app on your smartphone.
3. Use Jabra Direct or Jabra Sound+ to check
for the latest firmware updates.
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8. Jabra Sound+ app
Jabra Sound+ app
Music Equalizer
Voice Assistant
Personalize your
experience

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9. Jabra Direct
Jabra Direct is computer software designed to
support, manage, and enable optimal
functionality for your Jabra Evolve 65e.
It is recommended to always download and use
the latest version of Jabra Direct.
Download via jabra.com/direct
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10. SUPPORT
10.1 FAQ
View the FAQs on Jabra.com/help/Evolve65e
10.2 How to care for your earbuds
• Always store the earbuds with the power off
and safely protected.
• Avoid storage at extreme temperatures
(above 50°C/122°F or below -10°C/14°F). This
can shorten battery life and may affect the
earbuds.
• Regularly clean the mesh on each earbud to
avoid them becoming blocked.

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10.3 Replacement accessories
Replacement or additional accessories can be
purchased online at jabra.com/accessories.
EarGel EarWing
L
R
L
R
L
R
S S
M M
L L
PouchJabra Link 370
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10.4 Using a replacement Bluetooth
adapter (Jabra Link 370)
1. Download and install Jabra Direct 2.0 (build
version 4.0 or later).
2. Plug the Bluetooth adapter (Jabra Link 370)
into a USB port on your computer.
3. Ensure the earbuds are powered off, and
then hold (3 sec) the Multi-function button
until you hear the connection instructions in
the earbud and the LED flashes blue. Release
the button.
4. Open the Bluetooth tab in Jabra Direct, and
search for new devices. Select the Jabra
Evolve 65e to pair it to the Bluetooth adapter
(Jabra Link 370).