Jabra BIZ 2400 Series Instruction Manual

FAQ
Q How safe is tHe BiZ 2400 series for users?
AThe Jabra BIZ 2400 Series features GN Netcom PeakStop™
technology, which protects users against the effects of
any sudden spikes of loud sound. For example, the high-
pitch tone from a fax machine can be harmful to a headset
user’s hearing.
Many acoustic experts define acoustic shock as being
exposed to a sound in excess of 135 dB SPL. In fact, lower
sound levels can also damage the ears. The BIZ 2400
Series therefore — like all other GN Netcom headsets
— cuts off sounds at 118 dB SPL (RMS).
The Jabra BIZ 2400 USB incorporates Jabra SafeTone
technology to ensure safe average sound levels, making
it the world’s first corded USB headset with built-in
compliance to the strict noise-at-work regulations in force
in EU countries.
Used with the GN8210 digital amplifier, Jabra BIZ
2400 IP and Jabra BIZ 2400 headsets also comply with
international health and safety directives to protect users
against dangers associated with long-term cumulative
noise exposure.
Q is tHere anytHing tHat Blocks out unwanted noise?
AYes. The Jabra BIZ 2400 features GN Netcom’s PureVoice
Noise Canceling system (NC) that blocks out unwanted
background noise with greater precision than ever before
and carefully distinguishes between your voice and any
interference from other sound sources.
There is also an option for an Ultra Noise Canceling (UNC)
microphone for use in environments where there are
extremely high levels of undesirable noise, and in which it
is nevertheless necessary to maintain high levels of voice
clarity in the phone conversation.
Q How does a noise canceling micropHone work?
AA noise canceling microphone filters out unwanted
background noise by differentiating between sounds from
nearby sources, such as from the mouth, and those from
far away, which are then eliminated.
Because of this, it is important that a noise canceling
microphone is positioned close to the mouth
(approximately 2 cm/less than 1 inch when using the
Ultra Noise Canceling microphone to prevent “Voice-
canceling”).
Q do tHe JaBra BiZ 2400 ip and JaBra BiZ 2400 Headsets
work witH all gn netcom amplifiers?
AYes. Both Jabra BIZ 2400 IP and Jabra BIZ 2400 headset
types are easy to connect to GN Netcom amplifiers via the
standard GN Netcom QD (Quick Disconnect) interface.
Q can tHe JaBra BiZ 2400 ip Headset Be used witH a
computer?
AYes. The Jabra BIZ 2400 IP headset can be connected to
a computer via a GN Netcom USB adaptor, such as the
GN8110, GN8120, Link 220 or Link 280.
Q wHat does “wideBand” mean?
A“Wideband” refers to the frequency range that the
headset supports when transmitting and receiving
sound. GN Netcom uses the definition 150–6,800 Hz for
true wideband. Jabra BIZ 2400 USB and Jabra BIZ 2400 IP
headsets support wideband.
Q wHat can Be done if tHe person on tHe otHer end
Has difficulty Hearing?
AIf the person being spoken to has difficulties hearing what
the headset user is saying, try adjusting the position of
the boom arm. This is particularly important when using
a noise-canceling microphone, which should be quite close
to the mouth (approximately 2 cm/less than 1 inch).
In such situations, use of a GN Netcom amplifier such as
the GN8210 is also recommended.
Q wHat can Be done if tHe Headset user Has difficulty
Hearing?
AIf the person using the headset has problems hearing
what the person on the other end of the line is saying,
try turning up the volume level on the phone or amplifier.
If the problem persists, the headset user should consider
switching from a mono to a duo headset.
In such situations, use of an amplifier such as the GN8210
is also recommended. This makes it possible to turn up
the volume. Use of DSP (Digital Signal Processing) also
helps adjust sound levels to match user preferences and
requirements.
JABRA BIZ™
2400
FreQuently Asked Questions
SERIES
JAbrA biZ™ 2400 series in generAl
WWW.JABRA.COM
JABRA®IS A REGISTERED TRADEMARK OF GN NETCOM A/S
THE BLUETOOTH®WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE)

FAQ
Q How long is tHe warranty on tHe Headset?
AGN Netcom provides a 3-year warranty on all headsets in
the Jabra BIZ 2400 Series.
Q can tHe Boom arm Be rotated all tHe way round?
AThe patented FreeSpin boom arm is actually designed so
that it can be rotated through more than 360 degrees,
with no hindrance. In addition to making the headset
more comfortable to use, this helps prevent breakages and
damage.
Q wHat kinds of accessories are availaBle for
JaBra BiZ 2400 Headsets?
AThe range of accessories and replacement parts includes
ear cushions, neckband, headband, ear hooks, and ear gels.
Q is tHere a JaBra BiZ 2400 Headset witH Built-in
BluetootH®?
AYes. The Jabra BIZ 2400 USB version has Bluetooth built
in. This enables you to connect the headset to your PC and
your mobile phone at the same time.
Q does tHe JaBra BiZ 2400 usB work witH all
computers?
AThe USB adaptor works with both PCs and Macs. Simply
plug it into the USB port on the computer and the headset
is ready for use. Drivers for leading softphones can be
downloaded free from www.jabra.com/pcsuite. A special
plug-and-play version with integrated controls for
Microsoft Office Communicator is also available.
The USB adaptor also works on some Linux computers, but
it may be necessary to download special drivers. However,
GN Netcom does not support this capability.
Q wHat is tHe difference Between tHe microsoft oc
variants and tHe standard variants?
AThe OC variants have buttons that only support
Microsoft Office Communicator. They feature a special
hook button that interacts with the Microsoft Office
Communicator software, making it possible to exploit
these functionalities to the full. An OC variant can be
used in conjunction with other software as well as for
conventional headset use, but the hook button will not
function.
Q How do i pair my BluetootH moBile pHone and my
JaBra BiZ 2400 usB Headset?
AMake sure the headset is in pairing mode. This is indicated
by a blue light. Consult the instructions in the user
manual for your particular mobile phone, to make sure it
is also set up in pairing mode.
Q wHy can’t i Hear anytHing in my Headset?
AMake sure you have selected the headset as an audio
device in the appropriate control panel on your computer
and also in the software you are using.
Q wHy doesn’t my computer detect tHe Headset,
even tHougH it’s plugged in?
ATry to insert the headset cord and connector into a
different USB port.
Q wHy doesn’t my computer automatically toggle
Between tHe Headset and my moBile pHone, for
audio?
AYou can always select the headset as your default audio
device manually.
If you are using a PC:
1. Go to the control panel on your computer
2. Open the Sound and Audio Devices menu. Once the cord
from the headset is inserted, you can select the headset as
your default device for sound playback and recording
(it should appear as Jabra BIZ 2400).
3. Press Apply and then press OK.
If you are using a Mac:
Go to System Preferences on your computer. Once the cord
from the headset is inserted, you can select the headset
for output and input in the Sound menu, under Hardware.
For more details about Jabra BIZ 2400 Series visit www.jabra.com
FreQuently Asked Questions
SERIES
GN Netcom is a world leader in innovative headset solutions. GN Netcom develops,
manufactures and markets its products under the Jabra brand name
JABRA BIZ™
2400
JAbrA biZ™ 2400 usb
WWW.JABRA.COM
JABRA®IS A REGISTERED TRADEMARK OF GN NETCOM A/S
THE BLUETOOTH®WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE. (DESIGN AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE)