Jandy EHE User manual

FOR YOUR SAFETY - This product must be installed and serviced by authorized person-
nel, qualified in pool/spa heater installation. Improper installation and/or operation can
create carbon monoxide gas and flue gases which can cause serious injury, property
damage, or death. Improper installation and/or operation will void the warranty.
H0205000F
Installation and Operating Data
WARNING
If these instructions are not followed exactly, a fire or explosion may result,
causing property damage, personal injury, or death.
Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas
supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
Installation and
Operation Manual
Hi-E2™
Model EHE
Gas-Fired Pool
and Spa Heater

SECTION 1
General Information
1A Introduction ............................................................1
1B Description.............................................................1
1C Warranty ................................................................1
SECTION 2
Installation Instructions
2A General Requirements ..........................................1
2B Heater Assembly and Preparation.........................2
2C Heater Location .....................................................2
2D Installation Clearances ..........................................2
2E Outdoor Installation ...............................................2
2F Outdoor Shelter Installation (Canada) ...................3
2G Indoor Installation ..................................................3
2G-1 Preparation of Heater For
Indoor Installation ..................................................3
2G-2 Combustion Air Requirements for
One-Pipe Installation .............................................4
2G-3 Two-Pipe Installation (Direct Vent) ........................4
2G-3a Connection of Combustion Air Pipe.......................4
2G-3b Piping Materials .....................................................5
2G-3c Size and Length of Combustion
Air and Vent Piping ................................................5
2G-3d Combustion Air and Vent Pipe Installation ............6
2G-3e Room Ventilation ...................................................7
2G-3f Inspection and Replacement of Existing Vent
System with New Components ..............................7
2H Condensate Disposal ............................................7
2I Gas Supply and Piping ..........................................8
2J Electric Wiring........................................................9
2J-1 Electrical Power .....................................................9
2J-2 Bonding ...............................................................11
2J-3 Auxiliary Time Clock Wiring .................................11
2J-4 Remote Operation ...............................................11
2K Water Piping ........................................................11
2K-1 Reversal of Heater Water Connections ...............11
2K-2 Pool/Spa Piping Systems ....................................11
2K-3 Connections at Heater .........................................13
2K-4 Pressure Relief Valve ..........................................13
2K-5 Automatic Chlorinators (Chemical Feeders)........13
2L Start-Up and Adjustment .....................................13
2L-1 Normal Operation ................................................13
2L-2 Start-Up ...............................................................14
2L-3 Condensate .........................................................14
2L-4 Gas Pressure.......................................................14
2L-5 Adjustment of Water Pressure Switch ................15
2L-6 Water Temperature Rise .....................................15
SECTION 3
Operating Instructions
3A Start-Up Procedure..............................................16
3B Temperature Controls..........................................17
3C Lighting and Shutdown ........................................17
3C-1 Lighting the Heater ..............................................17
3C-2 Shutdown.............................................................17
3D Water Chemistry ..................................................18
3D-1 Pools....................................................................18
3D-2 Spas ....................................................................18
3D-2a Spa Water Chemistry...........................................18
3D-2b Water Changing...................................................18
3D-2c Corrosion .............................................................18
3D-2d Testing .................................................................18
3E Spa/Hot Tub Safety Rules ...................................18
3F Swimming Pool Energy Saving Tips....................19
3G Seasonal Care .....................................................19
3G-1 Spring and Fall Operation....................................19
3G-2 Winterizing ...........................................................19
3H Periodic Inspection ..............................................20
3H-1 Owner Inspection.................................................20
3H-2 Professional Inspection .......................................20
SECTION 4
Maintenance and Service
4A General ................................................................21
4B Induced-Draft Combustion System......................21
4C Heater Components and Their Operation ...........21
4D Combustion Air Filter ...........................................22
4E Electrical Trouble Shooting..................................23
4E-1 115V Electrical Power Supply..............................23
4E-2 Control Circuit Trouble Shooting .........................23
4E-2a Transformer .........................................................23
4E-2b Fuse.....................................................................23
4E-2c Fireman Switch and External Interlocks ..............24
4E-2d Limit Switches......................................................24
4E-2e Water Pressure Flow Switch................................24
4E-2f Temperature Control ...........................................24
4E-2g Venturi Pressure Switch ......................................25
4E-2h Ignition Control ....................................................25
4E-2i Burner Limit Switch..............................................25
4E-2j Vent Limit Switch .................................................25
4E-2k Combustion Blower..............................................26
4E-2l Igniter...................................................................26
4F Venturi Combustion Flow System........................26
4F-1 Pressure Measurement Ports ..............................26
4F-2 Venturi System Checkout ....................................26
4F-2a Unfired Venturi Differential Pressure ...................26
4F-2b Gas Pressure Offset ............................................27
4F-2c Gas Orifice Differential ........................................28
4F-3 Air Flow Investigation...........................................28
4F-3a Combustion Air Flow............................................28
4F-3b Flow in Heater and Vent ......................................28
4F-4 Fuel Gas Type and Gas Orifice Size ...................28
4F-5 High Elevation Operation.....................................29
4G Combustion Condensate .....................................29
4H Major Component Service ...................................29
SECTION 5
Capacities and Dimensions
5A General Information .............................................29
SECTION 6
Replacement Parts
6A General Information .............................................30
TABLE OF CONTENTS

Hi-E2 Page 1
SECTION 1.
General Information
1A. Introduction
This manual contains information for the proper
installation and operation of the Hi-E2Model EHE
pool/spa heater. Certain sections are specific to United
States or Canadian installations, and are labeled
United States or Canada. Procedures in this manual
must be followed exactly. To obtain a copy of this
manual contact Jandy Pool Products, Inc. For address
information see back cover.
1B. Description
The Hi-E2is a very efficient gas-fired pool and
spa heater. Its combustion system includes a heat
exchanger which extracts 95% of the energy in the
gas fuel. It has no standing pilot burner. It exceeds the
requirements of energy conservation regulations such
as those in California, Hawaii, New York, Oregon
and other states which require that a pool heater have
intermittent ignition.
The heater is designed to operate in conventional
swimming pool and spa equipment arrangements.
It requires 115V 60 Hz electrical power. It has the
versatile FlexTemp dual-thermostat control system for
pool/spa combinations.
The Hi-E2is certified by CSA International to
comply with latest editions of applicable standards.
In the United States, the applicable standard is ANSI
Standard Z21.56 for gas-fired pool heaters. In Canada,
it is Standard CSA 4.7.
The heater has been designed specifically to heat
fresh water swimming pools and spas, and with proper
installation and care, it will provide years of reliable
service. Do not use it to maintain pool or spa water
temperature below 70°F. Do not use it as a heating
boiler or general service water heater or to heat salt
water. For special applications, consult your Jandy
dealer.
1C. Warranty
The Hi-E2is sold with a limited factory warranty.
A copy of the warranty is included in a plastic
bag inside the heater and on the back cover of this
manual. The home owner should fill out the warranty
registration card included in the plastic bag and return
it via mail. The warranty does not cover damage
caused by improper installation, operation, or field
modification; or damage to the heat exchanger caused
by corrosive water. See Section 3D for guidelines on
pool water chemistry.
WARNING
Improper installation or servicing can cause prop-
erty damage, injury or death due to fire, asphyxi-
ation or carbon monoxide poisoning. For indoor
installations, as an additional measure of safety,
Jandy Pool Products, Inc. strongly recommends
installation of suitable Carbon Monoxide detectors
in the vicinity of this appliance and in any adjacent
occupied spaces.
SECTION 2.
Installation Instructions
2A. General Requirements
All gas-fired products require correct installation
to assure safe and satisfactory operation. The
requirements for pool heaters include the following:
1. Appropriate site location and clearances.
2. Sufficient supply of clean air for combustion and
ventilation.
3. Proper venting of products of combustion.
4. Properly sized gas pipe.
5. Properly sized gas meter.
6. Adequate water flow.
7. Provision for disposal of combustion condensate
water.
In the United States, installation must be in
accordance with local codes and the most recent
edition of the National Fuel Gas Code, ANSI Z223.1/
NFPA-54. The Code can be obtained from:
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02269
In Canada, install the heater in accordance with
local codes and the most recent edition of the Natural
Gas and Propane Installation Code, CAN/CSA B149.1.
Special Precautions
Liquefied petroleum (LP) gas is heavier than
air. Therefore, a pool heater using LP gas is subject
to special installation rules. Consult local codes and
fire protection authorities about specific installation
restrictions.
Fuel gas and its combustion products are known
to cause cancer or harm the reproductive process.
Follow these installation instructions and applicable
codes exactly to avoid this.

Page 2
2B. Heater Assembly and Preparation
The Hi-E2can be installed in a variety of ways,
some of them requiring preparation or assembly in
the field. In all cases, condensate tubing and fittings,
which are provided with the heater, must be connected
and routed. Water connections are provided on the
right side of the heater but can be changed to the left
side by reversal of the water headers.
It is best to handle these preparations before the
heater is in its final location. Instructions are provided
in subsequent sections of this document.
Installation at High Elevation
The Hi-E2has a venturi-type combustion system
which does not require modification for operation at
high elevation. In this type of system, air and fuel gas
density changes are automatically compensated for,
assuring proper air/fuel mixture. Heating capacity is
reduced about 3percent per 1000 feet (305 meters)
above sea level. In general, efficiency at high elevation
is equal to or better than at sea level.
2C. Heater Location
The Hi-E2may be installed indoors or outdoors
as outlined in later sections. When installed indoors,
combustion air will often be piped to the heater and
this requirement may affect the choice of location (see
later section on air for combustion and ventilation).
Both indoor and outdoor installations require provision
of means for disposal of combustion condensate per
section 2H.
Install the heater at least 5 feet (1.52 meters)
from the inside wall of the pool or spa unless the
heater is separated from the pool or spa by a five-foot
(1.52 meter) high solid fence, wall or other permanent
barrier.
When pool equipment is located below the pool
surface, a leak from any component can cause large
scale water loss or flooding. Jandy Pool Products Inc.
cannot be responsible for such water loss or flooding
or resulting damage. Location of the heater below
or above the pool deck affects operation of its water
pressure switch. See sections on water piping and
heater start-up for more information about this.
WARNING
When pool equipment is located below the pool sur-
face, a leak from any component can cause large
scale water loss or flooding. Jandy Pool Products,
Inc. cannot be responsible for such water loss or
flooding or resulting damage.
Locate the heater in an area where water
leakage will not result in damage to the area around
the appliance or to a structure. If forced to locate
the heater where water leakage may cause damage,
provide a suitable pan with drain under the heater. This
pan must not restrict air flow or heater functions.
In selection of a location, disposal of combustion
condensate must also be considered. The heater can
produce three gallons of condensate water per hour
under some operating conditions. Means to drain this
condensate must be available or special provisions,
such as a condensate pump must be provided. See later
section on condensate disposal.
2D. Installation Clearances
Clearances between the heater and combustible
material must be per Table 1.
* For Canada 24 inches (610 mm) clearance
Table 1. Installation Clearance Requirements.
NOTE: See Outdoor Installation section
regarding roof overhang.
These clearances are the minimum acceptable.
Whenever possible, larger clearances should be
provided to assure adequate room for service
operations. Note that gas piping must be provided
through the left side of the unit and that the
combustion air duct, when provided, also enters
through the left side. See later section on combustion
air, and also the section on water piping.
Do not install the heater on carpeting or similar
material.
2E. Outdoor Installation
Locate the heater in an open, unroofed area
and maintain the clearances shown in Table 1. Do
not locate the heater below or adjacent to any doors,
windows, louvers or grates, etc., which connect in any
way with an inhabited area of a building, even through
another building such as a garage or utility room (see
Figure 1). Do not locate the heater below an outdoor
deck, unless treated as an indoor installation with
adequate clearances and proper venting to a location
away from the deck.
Surface/Component Minimum Clearance
Inches (mm)
Rear & Blank Side 2 (55)
Piping Side 12 (305)
Front 18 (455)*
Top - Indoors 6 (150)
Top - Outdoors Open (See Note)
Flooring Combustible
Vent 0

Hi-E2 Page 3
only when the installation is in accordance with local
codes and the most recent edition of the Natural Gas
and Propane Installation Code (CAN/CSA B-149.1).
These codes and standards and Jandy require that the
heater be properly vented as outlined in this manual.
Other requirements also apply, such as provision
of ample uncontaminated air for combustion and
ventilation.
2G. Indoor Installation
The Hi-E2can be located indoors when
provided with “one-pipe” or “two-pipe” systems for
combustion air and combustion product venting. A
one-pipe installation has only a vent pipe, and air for
combustion must be provided to the room the heater
is located in. A two-pipe system (sometimes referred
to as “direct vent” or “sealed combustion”) has a vent
pipe plus a pipe bringing air directly to the heater's
combustion system.
Section 2G-2 specifies requirements for
provision of combustion and ventilation air for one-
pipe installations. Section 2G-3 covers two-pipe
installation.
An important consideration in selecting one or
two pipe installation is the quality of the combustion
air. Indoor air is sometimes contaminated with
various household or pool sanitation chemicals
which can cause corrosion in the heater combustion
system. Unless the indoor air is known to be free
of these materials, two pipe installation is strongly
recommended.
2G-1. Preparation of Heater For Indoor
Installation
If the Hi-E2is to be installed indoors, its exhaust
discharge grille must be converted to an exhaust pipe
configuration. The necessary vent collar, gasket and
screws are shipped packaged within the heater. The
conversion can be done quite simply as follows (see
Figures 3 and 4):
Figure 1. Outdoor heater location.
If the heater is installed close to a structure,
protect it from rain water runoff by means of gutters,
roof water diverters or similar measures. Do not
locate the heater close to irrigation sprinklers. Water
from sprinklers may damage controls and electronic
components.
Because the Hi-E2is very efficient, combustion
system exhaust gases are moist. Do not locate
the heater such that this exhaust will impinge on
structures or vegetation which may be damaged by
combustion condensate.
WARNING
In United States
Do not install the heater with the vent within 4 feet
(1.22 m) of any opening into a building.
In Canada
Do not install the heater with the vent within 10 feet
(3.05 m) of any opening into a building.
In Florida it is required that the heater be
securely fastened to the equipment pad. Use a size
1/4" x 1-1/2" long stainless steel Tapcon® type
concrete screws and washers at each of the four
tabs located at the base of the heater. Mounting
the appliance in this manner meets the applicable
requirements of the Florida Building Code.
Mounting screws are not provided with this
heater. After placing the heater on the equipment pad,
drill a hole in the concrete at each of the four tabs
on the feet of the heater. (The correct size drill bit
is usually provided with the concrete screws when
purchased). Place a screw in each of the holes and
fasten the heater to the equipment pad (see Figure 2).
Do not over torque the screws.
2F. Outdoor Shelter Installation (Canada)
An outdoor shelter is an unoccupied enclosure
which does not communicate directly with occupied
areas. The Hi-E2may be installed in such a shelter
Figure 2. Anchor heater to equipment pad.

Page 4
1. Remove the vent exhaust grille by removing
the four screws which retain it. The grille, its
gasket, and the screws may be discarded.
2. Place the vent collar gasket on the top of
the heater aligning its center hole and screw
holes with those in the top of the heater.
3. Place the vent collar over the gasket and
fasten it in place with the screws and
lockwashers provided. Be sure that all
components are properly aligned. Screws
must be tightened enough to assure a sealed
joint without deforming the vent collar.
2G-2. Combustion Air Requirements for
One-Pipe Installation
One-pipe indoor installations must have specific
provisions for supply of combustion and ventilation
air to the room in which the heater is located. Two air
openings must be provided — one near the ceiling
and one near the floor. When air is provided directly
through an outside wall, each opening must have at
least one square inch (6.5 square cm) of area per 4000
Figure 4. Vent collar assembly for indoor installation.
BTU/h of heater input. When air is provided indirectly
through ducts from the outside, the openings and
passages must have at least one square inch of area
per 2000 Btu/h of heater input. These requirements are
interpreted in Table 2.
Table 2. Required Net Free Area of Openings for
Combustion and Ventilation Air.
Note that the numbers indicate the net free area
— after allowing for the blockage of grille bars, etc.
See applicable local codes and the previously-cited
national codes for details. Even though codes may
permit it, Jandy does not recommend installations
with only “infiltration” as the means for provision of
combustion air.
See Section 2G-3c for vent pipe sizing.
WARNING
Do not store any chemicals, cleaners, or other cor-
rosive material near combustion air openings or in
the room. Avoid location of dryer vents in the vicinity
of combustion air openings. Failure to prevent cor-
rosive materials from mixing with combustion air
can result in reduced heater life and unsafe heater
operation.
2G-3. Two-Pipe Installation (Direct Vent)
This section specifies installation requirements
for combustion air and vent piping for “two pipe”
installations. A two-pipe system provides isolation of
the Hi-E2combustion system from the space in which
the heater is installed. It has not only a vent pipe,
but also a combustion air pipe to provide air directly
from the outdoors. Research studies have shown that
contaminants which may corrode internal heater parts
are typically at much lower levels in outdoor air than
in air from indoors.
2G-3a. Connection of Combustion Air
Pipe
A collar for combustion air pipe connection is
provided in the heater at the inlet of the filter box.
As shown in Figure 5, the combustion air pipe is
routed through the side of the heater to the filter box
connection. Remove the cover plate from the left side
panel to provide access for the air pipe.
Figure 3. Removal of outdoor exhaust grille.
Model
Required net free area in square
inches (sq. cm) for each of 2 openings
- one near ceiling and one near floor
Directly Through
an Exterior Wall Through Horizon- tal Ducts
350 88 (570) 175 (1130)

Hi-E2 Page 5
The following examples illustrate use of table 3:
1. AModel 350 heater is to be installed in a one-
pipe system (see Figure 6). The vent pipe is 42
feet long and has five elbows. Per Table 3, 5"
piping must be used. (Only 16 feet of 4" vent
pipe would be allowable.)
2G-3b. Piping Materials
Vent piping must be corrosion resistant because
combustion condensate is usually present on its
internal surfaces. Only the following materials are
acceptable for vent piping:
PVC Class 100, Class 125 or Schedule 40
CPVC Schedule 40
29-4C®Stainless steel venting materials listed for
venting of condensing gas-fired appliances.
29-4C®is a trademark of Allegheny Teledyne.
Combustion air piping may be single-wall
galvanized steel pipe or any of the above materials.
2G-3c. Size and Length of Combustion
Air and Vent Piping
Piping for combustion air and venting must
be large enough to avoid restriction of the heater
combustion system. Pipe diameter, number of elbows
and length of pipe determine how much it restricts
flow to or from the heater. Also, a large heater requires
larger pipe than a small heater because it operates with
higher flow of combustion air and exhaust products.
Table 3 specifies the allowable length of piping for
various situations.
Figure 5. Connection of combustion air pipe to heater.
Table 3. Maximum Combined Length of Combustion Air and Vent Piping in Feet.
Figure 6. “One-pipe” installation.
Figure 7. “Two-pipe” installation.
4'
7'
4'
5'
2'
Combustion
Air Pipe
Vent
Pipe
Comb.
Air Vent Total
Length 13' 9' 22'
Elbows 3 1 4
Model Pipe Size
Inches
(cm)
Number of Elbows
123456789
10
Total Length of Pipe - Feet (m)
350 4” 61 (18.6) 50 (15.2) 39 (11.9) 27 (8.2) 16 (4.8) NA NA NA NA NA
5” 225 (68.6) 211 (64.3) 197 (60) 184 (56) 170 (51.8) 157 (47.8) 143 (43.5) 130 (39.6) 116 (35.4) 103 (31.4)
4'
8'
18'
10'
Total Length: 42'
Total Elbows: 5
EHE350
2'

Page 6
Figure 9. Vent and combustion air terminals at exterior
wall.
Figure 8. Indoor vent connection, Hi-E2 pool heater
2G-3d.Combustion Air and Vent Pipe
Installation
The Hi-E2must be vented to the outdoors.
It must not be vented in common with any other
appliance, even if that appliance is of the condensing
type. Common venting can result in severe corrosion
of the Hi-E2or of the other appliances or their venting,
or escape of combustion product gases through
such appliances or vents. Do not vent the Hi-E2to a
fireplace chimney or building chase.
Combustion air ducting, when provided, must
not be shared with any other appliance or with another
Hi-E2. Doing so may result in flow of air through the
other appliances instead of directly from the outdoors.
The combustion air intake and vent outlet must
be located exterior to the building and in the same
pressure zone - i.e. both through the roof or both
through a side wall. The vent terminal must be located
in accordance with local codes, as applicable, and in
accordance with the following:
1. Locate the vent terminal so that it will not be
damaged by pedestrians and other traffic, and so
that the discharge is not offensive. The National
Fuel Gas Code requires a through-wall vent
terminal be at least 7 feet (2.13 m) above grade if
located at a public walkway.
2. Locate the vent terminal so the vent exhaust does
not settle on building surfaces and other nearby
objects. Vent products may corrode such surfaces
or objects.
3. Locate the vent terminal at a sufficient horizontal
distance from any gas or electric metering,
regulating or relief equipment. In the United
States, this distance must be at least 4 feet
(1.21m). In Canada, it must be at least 10 feet
(3.04m).
4. Locate the vent terminal at a sufficient horizontal
distance from any building opening. Take special
care to assure that combustion products do
not enter a building through windows, doors,
ventilation inlets, etc. In the United States, this
distance must be at least 4 feet (1.21 m). In
Canada, it must be at least 10 feet (3.04 m).
As shown in Figures 9 and 10, the combustion air
intake and the vent outlet must be installed no closer
together than 18" (45.7cm) and no farther apart than
60" (1.5m). The combustion air inlet opening must
face downward to prevent entry of rain or snow. The
vent outlet must discharge away from the combustion
air inlet - normally in a horizontal direction when on
a wall and vertically upward when on a roof. Both
should terminate at least 12" (30.5cm) above the snow
accumulation level. In locations with freezing climate,
extension of the vent pipe outside of the building
should be minimized. The insect screens provided
7" min.
12" min.to
maximum snow level
Grade level
or normal
snow
18" min.
60" max
6" min.
Vent Exhaust
Pipe
Special insect screens installed
(see Figure 11)
Combustion
Air Pipe
PVC Adapter
when required
4" PVC Pipe
Clamping Connector
with Neoprene,
Nitrile or EPDM
Sleeve
(R0444900)
Hi-E2 Vent Collar

Hi-E2 Page 7
with the heater must be installed at the combustion air
and vent pipe openings as shown in Figure 11. Insect
screens are sized to fit the inside of a 5" PVC pipe
fitting. Trim them as necessary for smaller pipe sizes.
Connect the vent pipe to the heater vent collar
with an air-tight corrosion-resistant clamp. The
connection must not allow leakage of combustion
products into the space but should be removable for
service (see Figure 8).
Connect the combustion air pipe to collar of the
air filter box. For this combustion air pipe only, sheet
metal pipe is most convenient and can be screwed
directly to the collar. Seal the joint with silicone sealer
or similar mastic material.
Install vent piping with a continuous rise of at
least 1/4" per foot (20 mm per meter) away from the
heater. This will assure that any condensate forming in
the vent pipe will flow back to the heater where it can
be disposed of properly.
Support vent piping with suitable hangers so
its weight does not bear on the heater or building
penetration and so that piping joints are not strained.
Support horizontal runs at intervals no greater than
6feet (1.82 meters), and closer if necessary to avoid
sagging. Sagging can trap condensate water and block
the vent.
Both combustion air and vent piping joints must
be sealed. Metal combustion air pipe joints should
be fastened with screws and sealed with permanent
sealer or tape. Plastic vent pipe joints must be made
with solvent cement listed for such use. Joints in 29-
4C®stainless steel pipe must be sealed in accordance
with its listing. Connection of combustion air and
vent piping to the heater should be serviceable — i.e.
removable for heater service.
2G-3e. Room Ventilation
The room a Hi-E2is installed in must be provided
with adequate ventilation. Like other gas-fired
appliances, the Hi-E2releases heat to its environment,
and a room with no ventilation may become too warm.
In one-pipe installations, the normal (code-
required) provisions for combustion air also assure
reasonable ventilation of the room. In commercial
applications it is required that a two-pipe system be
used. If a two-pipe system is installed, ventilation must
be provided by other means, such as through grilles or
openings or with a small fan.
2G-3f. Inspection and Replacement of
Existing Vent System with New
Components
If the Hi-E2is being installed to replace an
existing pool heater, it is recommended that a new
appropriate venting system be installed with the new
heater. However, if an existing venting system must be
used, be sure to carefully inspect the venting system to
ensure that it is in good condition and continues to be
Figure 11. Installation of insect screens.
Install special
insect screen
at end of pipe
inside coupling
or elbow. Cut
to size as nec-
essary.
Combustion
Air Pipe
Elbow
Vent
Exhaust
Pipe
Plumbing vent
roof boot
A=Maximum snow accumulation level plus 12"
Figure 10. Vent and combustion air terminals at roof.
Combustion
Air Pipe
Elbow
Insect Screens
Installed
(See Fig. 10)
Vent
Exhaust
Pipe
A
A
18" min.
60" max
appropriate for the Hi-E2heater. Replace any parts that
are not in good and serviceable condition with new
parts before completing the pool heater installation.
2H. Condensate Disposal
In a high-efficiency combustion process,
combustion product gases are cooled so much that
liquid water is condensed. Flow of this “condensate”
can be quite high. When pool water is very cold, as
much as two or three gallons of condensate can be
produced in an hour. Condensate is mildly acidic.
Before treatment, its “pH” is typically in the 3.5 to 6.0
range.
Handling and disposal of condensate is not
complicated, but it must be done correctly to prevent
problems or complaints. A trap/neutralizer assembly is
provided with the heater to simplify installation. This
assembly is easily installed in the base of the heater.
Figure 12 illustrates its installation and the routing of
drain tubes.

Page 8
Trap
Figure 13. Condensate drain and trap.
Overflow
To
Disposal
Water Level
Pushed Down
Slightly
Water Level
Pulled Up
2"-3"
(50-75mm)
Condensate
From
Collector
Drain
Condensate From
Vent/Blower Drains
1/4" - 3/8"
(6-10mm)
To
Disposal
Vent
Drain
Figure 12. Condensate drainage components.
Collector
Drain
Trap/
Neutralizer
Blower
Drain
To install the condensate assembly, first install
the short length of 5/8" I.D. tubing (Collector
Drain) on the barbed fitting on the bottom of the
condensate collector. Then drop the condensate tray
into the opening in the base pan of the heater, bending
the 5/8" tubing as necessary to get the tube into the
tray. Readjust the 5/8" tubing so that its lower end
is 1/4" - 3/8" above the bottom of the tray. The tray
can be positioned with the outlet fitting to the right,
as shown in Figure 12, or with the fitting to the left,
depending on the direction required for condensate
disposal. Connect the piece of 1/2" I.D. tubing to this
outlet fitting and route it out of the heater through the
hole in the side of the base panel. This tube carries
condensate to the drain. If this disposal tube is routed
to the left, remove the plug button from the hole on the
left side of the base panel and push it into the hole on
the right side.
Connect the remaining short piece of 3/8"
I.D. tubing to the barbed tee fitting in the tubing
immediately in front of the blower. Position this tubing
so that its bottom end is 1/4"-3/8" above the bottom of
the condensate tray. This tube provides drainage for
the vent duct and blower.
A package of limestone gravel neutralizer
is provided with the condensate assembly. Place
this gravel in the tray after installing and properly
positioning all tubes. Be sure that a limestone pebble
does not plug any of the tubes. Place the cover on the
tray when this is done.
It is important that there be no sagging sections
of tubing to trap water. Drainage to the trap and out
of the trap to the drain must be assured by continuous
downward routing of these tubes. It may be necessary
to elevate the heater to provide downward routing. The
outlet of the disposal tube must be open to the air. PVC
pipe is recommended for long drain tubes.
If a gravity drain is not available, a condensate
pump must be provided in the field. Suitable
condensate pumps are available commercially at air
conditioning equipment distributors.
Incorrect installation of the condensate assembly
or tubing can result in overflow or waterlogging of the
vent. In normal operation, water accumulates in the
tray at the level of the outlet fitting, and this provides
a “water seal” which accommodates combustion
system pressures. Figure 13 illustrates the water seal.
Note that water is “pulled” up toward the condensate
collector pan and is pushed down slightly by the
vent/blower drain. If there is no water seal, air rushes
into the collector drain, preventing normal drainage of
condensate water, until vent drainage provides the seal
(see Section 2L, Start-Up and Adjustment).
The installer must be sure to take whatever
measures are necessary to prevent property damage by
condensate overflow. If the heater location is such that
this water can directly or indirectly damage a building,
furnishings or other property, an overflow pan or other
appropriate preventative measure should be provided.
2I. Gas Supply and Piping
Before installing gas piping, check the rating
plate on the heater to be sure that the heater is for use
with the correct (available) gas. Make sure that gas
supply pressure is adequate per the requirements in
Table 4.

Hi-E2 Page 9
Supply Pressure Minimum Maximum
Natural Gas 5 inches WC
(125 mm WC) 10.5 inches WC (265 mm WC)
LP Gas 11 inches WC
(280 mm WC) 14 inches WC
(350 mm WC)
Table 4. Gas Supply Pressure Requirements.
Gas piping must be large enough to provide the
required gas flow rate without excessive pressure drop.
Table 5 specifies pipe sizes which will limit pressure
drop to 0.5 In WC (125 Pa), based on the National
Fuel Gas Code, ANSI Z223.1/NFPA-54.
Model Natural Gas LP Gas
0-50'
(0-15m) 50-100' (15-30m) 100-200' (30-60m) 0-80' (0-15m) 50-100' (15-30m) 100-200' (30-60m)
350 1-1/4" 1-1/4" 1-1/2" 1" 1-1/4" 1-1/4"
Table 5. Required Gas Pipe Size.
Support gas piping properly so its weight
does not bear on the heater. Install a drip leg, a non-
restrictive shutoff valve and a union on the gas supply
line outside of the heater (see Figure 14).
Before operating the heater, test the gas supply
system, including all connections, for leaks using a
soap solution. Do not use a flame or any ignition
source for leak detection. Disconnect the heater and its
individual gas shutoff valve during pressure testing if
the test pressure is higher than 1/2 psig (3.34 kPa). If
the pressure is 1/2 psig (3.45 kPa) or lower, close the
manual valve on the heater gas control during testing.
When the heater is started, check the supply
pressure to verify that it is adequate during heater
operation. Undersize piping, a restrictive fitting or an
undersize gas meter can cause low operating pressure.
High Elevation
To assure good combustion and general
operation, gas appliances are normally de-rated when
installed at high elevation. This is not necessary
with the Hi-E2because it has a special venturi-type
combustion system which self-compensates for
changes in barometric pressure. Air flow through the
venturi pulls the correct flow of gas into the burner
regardless of air density. Good quality combustion and
high efficiency are assured without special adjustment
or changes to the heater.
2J. Electric Wiring
WARNING
ELECTRICAL SHOCK HAZARD. This heater
contains wiring that carries high voltage. Con-
tact with these wires may result in severe injury
or death.
CAUTION
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation.
Verify proper operation after servicing.
2J-1. Electrical Power
Electrical wiring must be in accordance with the
latest edition of the National Electric Code (NEC),
ANSI/National Fire Protection Association (NFPA) 70,
unless local code requirements indicate otherwise; and
in Canada with latest edition of CSA C22.1 Canadian
Electrical Code.
The Hi-E2requires electrical power from a 115V,
60 Hz source. Wiring connections must be made
exactly as shown in the wiring diagram (see Figure
16). Grounding must be provided as required by the
prevailing electrical code.
Connect wiring inside the junction box , which is
on the right side of the heater and is accessible through
the door opening. Line voltage connections must be
made within this box. A labeled green grounding screw
is provided in the junction box for a grounding wire
(see Figure 15).
Figure 14. Gas piping at heater.
To
Heater
From
Supply
Figure 15. Field wiring connections.
ATTACH GROUND-
ING WIRE TO
GREEN GROUND-
ING SCREW

Page 10
Figure 17. Typical time clock wiring.
Figure 16. Wiring diagram, Hi-E2 pool heater.
Figure 18. Terminal block for fireman’s switch or remote
control wiring.
SPA
Cuve Thermal
POOL
Piscine
OFF
Arrét
W
W
W
BK
Y/BK Y
R
YY
Y
BK
W-R
W-BK
R
BK BK L1
G
N
W
BK
W
W
F1
F2
24V
FC
IGNITION
CONTROL
Commande
d’allumage
W
R
W
P
Y/BK
BR
Y
Y/BK
BR
Y
IGN240
L1
L2
IGN/FS
TH
VAL
GND
ELECTRONIC TEMP CONTROL
Régulation électronique de
température
PV
MV 24V PSW
WATER TEMP
SENSOR
Capteur de
température de l’eau
REMOTE CONNECTOR
Connecteur à distance
LIMIT
Limiteur LIMIT Limiteur
PRESSURE SWITCH
(WATER)
Manostat (eau)
ELECTRICAL
FUSE
Fusible
FIREMAN
SWITCH
CONNECTION
Interrupteur
pompier
TRANSFORMER
Transformateur
IGNITER
Allumeur
VENTURI. PRES. SWITCH
Interrupteur à pression
différentielle
VENT LIMIT
Limiteur de débit BURNER LIMIT
Limiteur du brûleur
(MANUAL RESET)
(Remise à zéro)
(SINGLE USE)
(Uniservice)
GAS VALVE
Soupage de gaz
IF ORIGINAL WIRE SUPPLIED WITH HEATER MUST BE REPLACED,APPLIANCE WIRING
MATERIAL RATED FOR 105°C MUST BE USED.
Si le fil d’origine fourni avec le chauffee-eau doit être remplacé, utiliser un fil pour appareils
électriques à tolérance nominale de 105°C.
FACTORY WIRED 24V
FACTORY WIRED 115V
FIELD WIRED 115V
Cáblè en usine - 24V
Cáblè en usine - 115V
Cáblè sur le terrain - 115V
BK-
W-
BR-
R-
Y-
G-
P-
Black
White
Brown
Red
Yellow
Green
Purple
(Noir)
(Blanc)
(Brun)
(Rouge)
(Jaune)
(Vert)
(Mauve)
GY- Gray(Gris)
COMB.
FAN
Ventilateur
à
combustion
115V
60Hz
H0205500D
IGN120
IND
W
W
BK
GY
R
BR
TRTH
DIGITAL IGNITION CONTROL
BK
Hi-E2

Hi-E2 Page 11
2K. Water Piping
2K-1. Reversal of Water Connections
The Hi-E2is shipped with water connections
on the right side, but it can be modified in the field to
provide left-side water connections. This is done by
removing the water headers and re-installing them
opposite to their original location. Some of the heater
wiring and control components must be relocated, so
this change must be done only by a trained service
technician.
Water connection reversal is illustrated in Figures
19 and 20. Proceed as follows:
1. Remove the vent exhaust grille by removing
the four screws which retain it. Retain these
and all other parts for later reassembly.
2. Remove the top cover by removing the
screws around the edges, under the overhang.
3. Remove the header covers. Note that the
return header cover is retained by wing nut
fasteners inside the heater.
4. Disconnect the pressure switch wires and
remove the pressure switch tube from the
inlet/outlet header by unscrewing the brass
fitting.
5. Remove the temperature control sensor by
removing the retainer bracket and its cap
screws.
6. Disconnect the limit switch wires from the
limit switches. The limit switches and the
short wire between them may be left in place.
7. Remove both headers by unscrewing eight
cap screws retaining each header.
8. Install the inlet/outlet header on the left side
of the heater and the return header on the
right. Position gaskets carefully to avoid
water leaks.
9. Re-route the limit switch wires in front of the
venturi tailpipe and attach them to the limit
switches.
10. Re-route the temperature sensor wires in
front of the venturi tailpipe and insert the
sensor into the header. When the inlet/outlet
header is on the left side, the sensor opening
is at the rear. Re-install the retainer bracket
and screw.
11. Re-install the pressure switch tube and
fitting. Relocate fitting.
12. Adjust wiring and pressure switch tube
routing so that they don't rest on sharp edges
or on the hot surfaces of the combustion
chamber. The combustion chamber is the
portion of the assembly just above the heat
headers.
13. Re-assemble all other components and
fasteners.
2K-2. Pool/Spa Piping Systems
Figure 21 illustrates typical piping for pool
equipment in pool/spa combination pools. With
Wiring should include a means to prevent
operation of the heater when there is no water flow.
This is typically done with a time clock “Fireman’s
Switch” as discussed in Section 2J-3.
2J-2. Bonding
The National Electrical Code in the USA and
most other codes require that all metallic components
of a pool structure, including reinforcing steel, metal
fittings and above ground equipment be bonded
together with a solid copper conductor not smaller
than a number 8 wire. Equipment must be connected
to this bonding grid if located within 5 ft. (3 meters in
Canada) of the inside walls of the pool/spa. Although
Jandy Pool Heaters are not intended to be installed in
close proximity to the pool or spa, if bonding to the
grid is required by local codes or authorities, a special
labeled bonding lug is provided on the right side of the
heater to accommodate this requirement.
2J-3. Auxiliary Time Clock Wiring
If a time clock is provided to control the pool
filter pump, it should have a separate low-voltage
(Fireman’s) switch for the heater. Route the heater’s
24 VAC control circuit through this switch as
shown in Figures 17 and 18. To do this, remove the
“jumper” from the terminal block in the heater control
compartment. Connect two wires to this terminal
block and route them to the Fireman’s switch at the
time clock. Provide wiring of at least 18 gauge with
insulation at least 3/64" thick and having a temperature
rating of at least 90oC.
2J-4. Remote Operation
The Hi-E2pool/spa heater controls can be wired
for remote operation. The JandyAquaLink® RS
remote control permits switching from pool to spa,
with temperature set points for each, and turning the
heater on and off from a remote location. Contact
your local Jandy distributor for information on the
AquaLink RS control system to fit your back yard
recreational needs.
An interrupt (on/off) type remote can be connect-
ed by removing the jumper wire on the terminal block
located in the control compartment (see Figure 18)
and connecting the two wires from the remote to the
two terminals on the terminal block. This type of
remote control will turn the heater on or off, but will
not switch between the two temperature controllers on
the temperature control panel or allow for temperature
adjustments.
To connect a 3-position remote switch (not
supplied by Jandy) to a Hi-E2heater, order a wire
harness assembly (Jandy part No. E0120000) which
connects to the temperature control panel. Installation
instructions are included with the wire harness assem-
bly. This type of remote will allow switching between
the "POOL", "SPA", and "OFF" function of the control
but does not allow for temperature adjustments.

Page 12
Figure 19. Water connection as shipped.
Figure 20. Water connection reversal.
Figure 21. Typical water piping.
its Flex-Temp temperature control, the Hi-E2is
particularly suitable for this type of pool installation.
The heater must be protected from back-
siphoning of water, which can result in dry starts. If
there is any chance of back-siphoning, provide a check
valve between the pool and the filter pump inlet.
Arrangement of pool system components
other than as illustrated in these diagrams can
affect the operation of the heater’s water pressure
switch. Location of the heater above or below the
pool water surface can also affect operation of
the switch. In general, the pressure switch can be
adjusted to accommodate this effect if the heater
water connections are no more than six feet below the
pool water surface and no more than 15 feet above
it. See instructions for pressure switch adjustment in
the heater start-up section of this manual for more
information about this. Note that when pool equipment
is located below the pool surface a leak can result in
large scale water loss or flooding. Jandy Pool Products,
Inc. cannot be responsible for such water loss or
flooding or the damage caused by it.
Do not install a shutoff valve or any kind of
variable restriction in the water piping between the
heater outlet and the pool/spa.
Pool systems with water flow rates higher than
125 GPM require an adjustable external bypass at the
heater. See the section on start-up and adjustment for
this information.
2K-3. Connections at Heater
The Hi-E2has a universal water header and

Hi-E2 Page 13
destructive. Heater damage caused by chemical
concentration is not covered by the Warranty. See
Table 7 for guidelines on pool water chemistry.
IMPORTANT: If an automatic chlorinator
is being used, equip the chlorinator with an anti-
siphoning device so that chlorine will not siphon into
the heater after the pump shuts off.
Wire an electric chlorinator so that it cannot
operate unless the filter pump is running. If the
chlorinator has an independent clock control,
synchronize it with the filter clock.
If the chlorinator is equipped with its own pump,
install it so that it introduces the chlorine downstream
from the heater, and, if possible, below the level of the
heater outlet fitting.
2L. Start-up and Adjustment
2L-1. Normal Operation
The Hi-E2pool heater operates automatically. It
provides heat in response to the selector switch and
temperature settings on the FlexTemp control panel on
the front of the heater. The heater has internal controls
to sense adequate water flow and to handle any
abnormal condition.
Normal operation is as follows:
1. The pool/spa system filter pump provides water
flow. A pressure-flow switch in the heater detects
water flow and enables the FlexTemp control to
flange design. With this feature, a variety of piping
materials and sizes can be used at the heater. 1-1/2"
PVC or 2" copper pipe can be connected directly to
the heater using the rubber “donut” gaskets provided
with the heater. 2" PVC or metal pipe can be threaded
directly to the flanges and 1-1/2" schedule 40 metal
pipe can be used with the rubber donut gaskets (see
Figure 22).
2K-4. Pressure Relief Valve
A pressure relief valve is mandatory in any
installation in which the water flow can be shut off
between the heater outlet and the pool/spa.
A pressure relief valve is not supplied with
the Hi-E2 in the United States; however, it may be
required by local codes. A pressure relief valve must
be provided in Canada.
To install a pressure relief valve, remove the
3/4" brass plug from the top of the inlet/outlet header
(see Figure 23). Install the pressure relief valve in the
opening. Provide a short length of brass or stainless
steel pipe as necessary to position the valve above the
sheet metal cover. Turn the valve or route discharge
piping as necessary to assure that hot steam will not
endanger persons near the heater. The valve setting
should be at or below the maximum working pressure
of any component in the filter system. The working
pressure of the Hi-E2 heater is 75 psig.
2K-5. Automatic Chlorinators (Chemical
Feeders)
A high concentration of chlorine (and many
similar chemicals) in the pool heater can be very
Figure 22. Piping to heater. Figure 23. Pressure relief valve installation.
Water In
Out
Method For Installing
Any Threaded Pipe
For Nonthreaded Pipe
or Tube, Discard
Plastic Sleeve
Use
Plastic
Sleeve

Page 14
recycle. It will lock out if ignition is not achieved in
three attempts. To provide three additional attempts,
turn the pool/spa selector switch off and then back on.
When the heater starts, immediately feel the
outlet header of the heater to confirm that there is
adequate water flow. The header should not be hot.
Normally, water temperature will rise only a few
degrees as it passes through the heater, and a “hot”
header or pipe indicates low water flow.
WARNING
When the heater is fired for the first time, the com-
bustion chamber refractory binder material is driven
out by the heat of the flame. White smoke and/or
sharp odors may be emitted from the vent during
this period. Do not inhale combustion product fumes
at any time, and especially when these fumes are
being emitted. This “burn-in” period will last only a
few minutes.
2L-3. Condensate
If there is no water in the condensate trap, the
heater’s combustion blower will pull air into the
lower drain hose and normal drainage of combustion
condensate will not occur. This water will accumulate
to blower inlet level and will (temporarily) be blown
out of the vent. Eventually it will drain back to the
tray and will "prime" the trap. To avoid this "wet"
start-up, simply pour water into the tray before starting
the heater, as indicated earlier.reach the blower and
will (temporarily) be blown into the vent and may be
thrown into the air around the heater.
2L-4. Gas Pressure
Confirm that gas supply is of adequate size per
Section 2I of this manual. Confirm that the step-down
regulator is properly set by verifying that the pressure
at the port on the inlet side of the gas valve is 1.25
- 3.0 WC with the heater operating.
Checking of gas pressure at the outlet of the
gas valve requires knowledge of the venturi system
of the Hi-E2 pool heater. Do not attempt to adjust
this pressure without thorough understanding of its
operation and settings, as outlined in the maintenance
section of this manual.
2L-4a. Step-down Gas Pressure Regula-
tor
Model Hi-E2 pool heaters include a step-down
regulator to reduce the pressure of gas entering the
combination gas valve. This regulator is factory set
between 1.25” and 3.0” WC regardless of whether
natural or LP gas is used by the heater.
The step-down regulator does not change
operate the heater. (If the recommended fireman
switch has been provided, it must also enable
operation.)
2. If the FlexTemp selector switch is set to "Pool"
or "Spa", and if the water temperature is not
warm enough, the FlexTemp control signals the
combustion system to start.
3. The ignition control starts the combustion
blower.
4. When the venturi pressure switch detects
combustion air flow and when a suitable “pre-
purge” time has been allowed, the ignition
control energizes a “hot surface” igniter.
5. The igniter is allowed to reach ignition
temperature, at which it glows bright red-orange.
This is visible through the combustion chamber
view port.
6. The gas valve is opened and gas flows into
the combustion air. The gas/air mixture flows
through the burner into the combustion chamber.
It is ignited by the igniter.
7. The ignition control electronically senses
successful ignition by “flame rectification”, and
the gas valve is allowed to stay on. The igniter is
de-energized.
8. The heater operates for as long as the FlexTemp
control demands heat, subject to continued water
flow and satisfactory operation of the system.
9. When the FlexTemp control stops calling for
heat, the ignition control shuts off the gas valve
and the flame goes out.
10. The ignition control continues to operate the
combustion blower for a “post-purge” period,
after which it is turned off.
The process is repeated upon the next call for
heat. If ignition is unsuccessful, or if the flame fails
during normal operation, the ignition shuts off the gas
valve. It imposes a post purge and two more ignition
cycles, and it shuts down the system if ignition is not
achieved in three cycles.
2L-2. Start-up
Before operating the heater, pour water into
the condensate tray and verify that it drains properly.
Confirm that pool water is flowing normally through
the pool system and equipment. Start the heater in
accordance with the Operating Instructions section of
this manual, with particular attention to the lighting
and shutdown instructions and temperature control
operation.
The heater may not start on the first try.Air in
the gas line or other start-up situations may cause it to

Hi-E2 Page 15
requirements for gas supply piping or pressure, and it
does not change servicing procedures for the venturi/
combination flow system. Gas supply must be as
stated in the installation and operation manual and on
the heater rating plate. Servicing procedures for the
venturi/combustion flow system must be as specified
in the installation and operation manual. Incorrect
adjustment of the combination gas control can cause
improper heater operation and hazardous combustion
emissions.
If it is necessary
to verify adjustment
of the step-down
regulator, its outlet
pressure can be
measured at the inlet
tap of the combination
gas valve, which is
immediately to the
right of the step-down
regulator.
To order this
regulator as a separate
part, please order kit number R0337300.
2L-5. Adjustment of Water Pressure
Switch
The pressure switch is pre-set at the factory for
normal pool installations. Do not adjust it unless the
heater water connections are more than three feet
above or below the pool surface. If they are not in this
range, the pressure switch must be adjusted. This can
be done in the field if the water connections are no
more than six feet above the pool surface and no more
than ten feet below it. For other situations, contact a
Jandy representative.
Caution
The pressure switch should be adjusted to turn the
heater off when the pump is off. Setting the switch
to close at too low of a flow can damage the appli-
ance.
To adjust the pressure switch, proceed as follows
(see Figure 24).
The pool filter must be clean before making this
adjustment. The heater does not have to be firing.
1. Turn the Flex Temp switch to OFF, and
make sure the pressure switch is at its lowest
setting. This is done by rotating the adjuster
counterclockwise as far as it will go.
2. Start the filter pump and confirm by means of
an ohmmeter that the pressure switch closes
(if the switch fails to close, replace it with a
switch which has a lower minimum setting).
3. Turn Flex Temp switch to ON. Heater should
start.
4. Pry out the top rubber dirt plug.
5. Use a 7/32 inch Allen wrench to turn the
adjustment screw very slowly clockwise until
the heater goes off.
6. Slowly turn the pressure switch adjustment
screw counter-clockwise one-quarter turn.
The heater should come back on
7. Check the adjustment by turning the filter
pump OFF. The heater should shut off
immediately. If it does not, restart the filter
pump and repeat Steps 6 and 7. Check the
adjustment again.
8. Return the pool temperature control to the
desired temperature.
It may be necessary to repeat these steps to get
a proper setting. The switch must be set so that the
heater will not fire unless the pump is running. If a
proper setting cannot be reached, contact the factory
service department.
2L-6. Water Temperature Rise
The Hi-E2pool heater has an internal bypass
device which accommodates a wide range of water
flow. Its purpose is to assure that flow through the
heat exchanger is adequate to provide high efficiency
operation and prevent overheating even though flow
through the filter system may vary.
Correct water flow should be confirmed upon
start-up of the heater and in most servicing situations.
If flow is not normal, corrections must be made to
the pool system. If the system has an external flow
bypass (because of very high filter system flow), it
should be adjusted to provide proper flow through the
heater. Flow is evaluated by determining the water
temperature rise through the heat exchanger.
Before checking temperature rise, be sure the
pool filter is clean. If necessary, clean the filter.
Figure 24. Adjustment of pressure switch.
Pry off cap
to adjust

Page 16
SECTION 3.
Operating Instructions
Lighting and shutdown instructions are posted
inside the heater.
WARNING
Do not attempt repairs on the gas control or appli-
ance. Tampering is dangerous and voids all warran-
ties.
WARNING
LP GAS: To avoid possible injury, fire and explosion,
read and follow these precautions and all instruc-
tions on this appliance before starting the heater. LP
(propane) gas is heavier than air and will remain at
ground level if there is a leak. Before lighting, sniff
at ground level. If you smell gas, follow these rules:
1. DO NOT light matches. DO NOT turn electric
lights or switches on or off in area. DO NOT use
an electric fan to remove the gas from area.
2. Shut off gas at LP tank.
3. Telephone gas company and fire department
for instructions. Give your name, address and
phone number.
If your LP tank runs out of fuel, turn off gas at the
appliance. After the tank is refilled, the appliance
must be re-started according to the instructions
located on the inside of the door.
3A. Start-Up Procedure
With any new pool or spa installation, run
the filter pump with the heater off long enough
to completely clean the water. This removes any
installation residue from the water. Clean the filter at
Figure 25. Temperature rise measurement at return
header.
Temperature rise is measured at the return header,
which is on the side opposite to the inlet/outlet header.
For access, remove the side cover, which is held in
place by wing nut fasteners inside the heater. Remove
the brass plug on the top surface of the header and
install a Pete's Plug and pocket thermometer
(see Figure 25).
Proceed as follows:
1. If the piping system has a manual bypass
valve, close it.
2. Turn off the heater by moving the Flex Temp
switch on the temperature control panel to “Off”.
3. After three minutes, note and record the
thermometer reading. This is the pool temperature.
4. Start the heater and let it operate for at least
five minutes. Note and record the thermometer
reading. The difference between this reading and the
first one is the temperature rise.
5. If the piping system has a manual bypass
valve, gradually open it until the temperature rise is in
the range required by Table 6.
6. Scribe a line on the bypass valve shaft and
case to mark the correct adjustment position. Wire the
handle to the pipe to prevent tampering.
Note that temperature rise is somewhat less when
the water is hot (spa application) and when heater is
installed at elevations significantly above sea level.
For high elevation installations, reduce the numbers in
Table 6 by 3% per 1000 feet above sea level.
Model Minimum Temp Rise,
°F (C)
Maximum
Temp Rise,
°F (C)
Minimum
System
Flow
GPM
350 20 (11) 29 (16) 30
Table 6. Water Temperature Rise and Flow Rates (mea-
sured at return header).
In a system without external bypass, it may be
necessary to make changes. If temperature rise is too
low, a manual bypass must be installed. If temperature
rise is too high, there is inadequate flow, possibly
requiring a change to the piping system or a larger
pump. Before proceeding with either remedy, verify
proper heater operation. Low gas input results in low
temperature rise and vice-versa. A problem with the
heater internal bypass assembly also affects measured
temperature rise.

Hi-E2 Page 17
OFF
ON
ON
OFF
3C. Lighting and Shutdown
3C-1. Lighting the Heater
Lighting and shutdown instructions are listed on
the label attached to the inside of the service door and
also on the inside of the control compartment door.
Lighting instructions are as follows:
1. Turn off all electrical power to the heater at the
main junction box.
2. Open the control compartment door and switch
the gas valve to OFF.
3. Turn the rotary switch on the temperature control
panel to OFF.
4. Wait 5 minutes before trying to start the heater.
5. Switch the gas valve toggle switch to ON (see
Figure 27).
6. Replace the control compartment door.
7. Turn on electrical power to the heater.
8. Turn on the filter pump.
9. Turn the rotary switch to either SPA or POOL.
Set the temperature control to the desired setting.
The ignition control automatically lights the
burner when the thermostat calls for heat.
10. Set the time clock, if one is installed.
3C-2. Shutdown
Complete shutdown instructions are as follows:
1. Set both temperature controls to the lowest
setting.
2. Turn the rotary switch on the control panel to
OFF.
3. Turn off all electrical power to the heater at the
main junction box.
4. Open the control compartment door and switch
the gas valve to OFF.
5. Turn external gas valve off.
the end of this operation before starting the heater.
Do not operate the heater unless the pool is properly
filled with water.
When raising the temperature of water in a
cold pool, remove all time clock settings. This lets
the filter system and heater operate continuously
until the water reaches the temperature setting on the
thermostat. When that happens, the heater will shut off
automatically, but the filter pump will keep running.
Caution
Keep all objects off the top of the heater, and do not
obstruct louvre openings in heater sides. Blocking
ventilation air flow may damage the heater and void
the warranty.
3B. Temperature Controls
The Hi-E2heater has a dual temperature control
which allows either of two different temperature
settings to be selected with the rotary switch on the
control panel. The owner can set one control for
normal use and the other for standby, or one might be
set for a pool and the other for a spa. Setting the rotary
switch to the middle position turns the heater off (see
Figure 26).
The temperature controls on the Hi-E2
cover a range from approximately 70°F (21°C) to
approximately 104°F (40°C). Always use an accurate
pool thermometer to test the pool water temperature.
Once the correct position for the control knob is
determined, use the TEMP-LOK to keep it from going
any higher by positioning the tab next to the knob and
then tightening the screw. Note that the heater should
not be used to maintain pool or spa temperature below
70°F.
IMPORTANT: The temperature controls cannot
be calibrated in the field. If the temperature control
does not work, shut down the heater and replace the
temperature control. DO NOT use the temperature
control to shut the heater off. Remove the access door
and turn the main gas valve to OFF.
Figure 26. Temperature control panel.
Figure 27. Gas valve.
GAS CONTROL TOGGLE
SWITCH SHOWN IN
“ON” POSITION
Jandy

Page 18
3D. Water Chemistry
3D-1. Pools
The mineral content of swimming pool water
increases daily, due to natural evaporation and the
addition of sanitizing chemicals. If the mineral
concentration in the pool gets too high, the excess
minerals will deposit on the walls of the pool, in the
filter system, and in the heater tubes. It is important
to keep the pH factor of the pool water between 7.4
and 7.6. See Table 7 for guidelines on other chemical
measurements.
3D-2. Spas
The proper chemical balance in spa water is more
critical than in a swimming pool heater operation. Due
to the spa's size, high water temperature, and heavy
usage, chemical values in a spa can vary greatly. This
chemical imbalance can result in unsanitary water
conditions, and affect the life of the heater.
3D-2a. Spa Water Chemistry
Maintaining safe water conditions in a spa can
only be done by regular water changes and the proper
addition of sanitizing chemicals. Kits are available
from your local pool supply dealer for making the
various tests for mineral content. One of these kits will
detect copper in the system. This is usually a warning
that corrosion is taking place, possibly due to a low pH
value combined with other chemistry problems. The
condition can be corrected by changing the spa water
and closely monitoring the pH factor and chemical
properties of the water (see Table 7).
Test Recommended
Level*
Free Chlorine or 1.0 to 3.0 ppm (3.0 to 5.0 spa)
Bromine 2.0 to 4.0 ppm (3.0 to 5.0 spa)
pH 7.4 to 7.6
Total Alkalinity (TA) 80 to 120 ppm
Calcium Hardness (CH) 200 to 400 ppm
Cyanuric Acid 30 to 50 ppm
Total Dissolved Solids (TDS) Less than 2000 ppm
Copper 0 ppm
*Concentration levels taken from "Basic Pool and Spa Technology" published by
APSP (Association of Pool and Spa Professionals).
Table 7. Chemical Concentration Levels.
3D-2b. Water Changing
Jandy Pool Products, Inc. recommends changing
of spa water every 60 days if usage is light and every
30 days during heavy usage. Be sure to stabilize the
water chemistry after every water change.
3D-2c. Corrosion
The corrosive action of pool/spa water is
increased by the following:
1. Low pH - acidity
2. Low Total Alkalinity - bicarbonates
3. Low Calcium hardness - soft water
NOTE: Jandy does not warrant heat exchangers
damaged by corrosive water.
3D-2d. Testing
Jandy Pool Products, Inc. recommends that
spa owners purchase a test kit and use it regularly.A
minimum kit is one which will measure chlorine and
pH levels.
The pool/spa owner will find it helpful to have
a qualified professional technician perform more
extensive chemical testing and water changing on a
regular basis.
3E. Spa/Hot Tub Safety Rules
The following "Safety Rules for Hot Tubs,"
recommended by the U.S. Consumer Product Safety
Commission should be observed when using the spa:
1. Spa or hot tub water temperature should never
exceed 104°F (40°C). A temperature of 100°F
(38°C) is considered safe for a healthy adult.
Special caution is suggested for young children.
2. Drinking of alcoholic beverages before or during
spa or hot tub use can cause drowsiness which
could lead to unconsciousness and subsequently
result in drowning.
3. Pregnant women beware! Soaking in water above
102°F (39°C) can cause fetal damage during
the first three months of pregnancy (resulting
in the birth of a brain-damaged or deformed
child). Pregnant women should stick to the 100°F
(38°C) maximum rule.
4. Before entering the spa or hot tub, users should
check the water temperature with an accurate
thermometer; spa or hot tub thermostats may err
in regulating water temperatures by as much as 4
degrees Fahrenheit (2°C).
5. Persons with medical history of heart disease,
circulatory problems, diabetes or blood pressure
problems should obtain their physician's advice
before using a spas or hot tubs.
6. Persons taking medications which induce
drowsiness, such as tranquilizers, antihistamines,
or anticoagulants should not use spas or hot tubs.
Prolonged immersion in hot water can induce
hyperthermia. Hyperthermia occurs when the internal