JAO TECH Zivo User manual

Zivo Smart TerminalTM
User Manual
UM.ZV.1012.01
Revision 1
October 09, 2012
JAOtech Ltd

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Contents
Revisions & amendment record 4
Introduction
0.1 Copyright 5
0.2 Disclaimer 5
0.3 Life support policy 5
0.4 Acknowledgements 6
0.5 FCC interference statement class B 7
0.6 JAOtech customer services 7
0.7 Technical support 7
0.8 Product warranty 8
0.9 Safety instructions 9
0.10 Packing list 11
Chapter 1General information
1.1 Introduction 12
1.2 Specifications 13
1.2.1 General 13
1.2.2 Handset specifications 15
1.2.3 Camera specifications 15
1.2.4 Other optional peripherals 16
1.3 Cleaning 16
1.4 Dimensions 17
Chapter 2System setup
2.1 A quick tour of the Zivo 18
2.2 Installation procedures 21
2.2.1 Connecting the power cord 21
2.2.2 Connecting the keyboard and mouse 21
2.2.3 Switching on the power 21
2.3 Running the BIOS setup program 22
2.4 Installing system software 22
2.5 Installing the drivers 22
Chapter 3Graphic chipset setup
3.1 Introduction 23
3.1.1 Chipset 23
3.1.2 Display memory 23
3.1.3 LVDS transmitter 23
3.1.4 Display types 23
3.2 Installation for Windows XP 23
3.3 Further information 23
Chapter 4Audio interface
4.1 Introduction 24
4.2 Audio system 24
4.3 Installation of audio driver 24

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4.3.1 Installation for Windows 2000 XP 24
4.4 Further information 25
Chapter 5Touch screen interface
5.1 Introduction 26
5.1.1 General information 26
5.1.2 General specifications 26
5.1.3 Environmental specifications 26
5.2 Installation of touch screen drivers 27
5.2.1 Installation for Windows 27
5.3 Further information 27

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Appendix
Appendix A Mother board layout
A.1 Atom with Intel 945GSE 28
Appendix B Jumpers and connectors
B.1 Jumpers setting 29
B.2 Connectors 30
Appendix C Hardware installation
C.1 Overview of hardware installation and upgrading 36
C.2 Disassembling the terminal 36
C.3 Installing the 2.5" Hard Disk Drive (HDD) 37
C.4 Installing the Central Processing Unit (CPU) 37
Appendix D
VESA mounting 38
Appendix E Desk Stand
E.1 Installing the Smart Terminal to the Desk Stand 40
E.2 Safety Instructions 40

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Revisions & Amendment Record
Issue No.
Date
Section
Reason
A
July 20, 2010
First draft
B
Feb 18, 2011
•Remove Core Duo and 945GME specifications
•Remove COM1 spec.
•Remove IR spec.
•Remove Sonitor spec.
01
Oct. 09, 2012
p.5
p.10
p.10
p.11
P.11
p.14
p.19
p.20
p.20
p.21
p.32
p.35
p.40
Remove Life Support Policy
Modify Classification to Technology Equipment only
Remove information of Medical Electrical Equipment
Remove descriptions regarding IEC704-1:1982
Add note
Remove note
Add icon and description for RJ11 socket of handset
Change Power Input from 3A to 4.74A
Figure 2.3: Rear view of the Zivo Smart Terminal
Figure 2.4: I/O Ports of the Zivo Smart Terminal (up)
Remove Figure 2.4, point 1.
Modify point 6. to 8P8C+Fin Service Call Connector
Modify Nurse Call Device of 26-Way MDR Connector to
Service Call Device
Figure 2.5: Connecting the power cord
Modify Pin name from NURSEX to SERVICEX
Modify Nurse call connector (JNURx) to Service call
connector (JNURx)
Modify Pin name from NURSEX to SERVICEX.
Add Appendix E: Desk Stand

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Introduction
Copyright
Thisdocumentiscopyrighted,©2007.AllrightsarereservedbyJAOtechLtd.JAOtechLtd.
reserves the right to make changes to its products without prior notice.
Nopartofthismanualmaybereproduced,copied,translatedortransmittedinanyformor
byanymeanswithoutthepriorwrittenpermissionofJAOtechLtd.Informationprovidedin
this manual is intended to be accurate and reliable. However, JAOtech Ltd. assumes no
responsibilityforitsuse,orforanyinfringementsupontherightsofthirdparties that may
result from such use.
Disclaimer
JAOtech Ltd. reserves the right to make changes, without notice, to any product, including
circuitsand/orsoftwaredescribedorcontainedinthismanual. JAOtech Ltd. assumes no
responsibility or liabilityfortheuseofthedescribedproduct(s),conveysnolicenseortitle
underanypatent,copyright,ormasksworkrightstotheseproducts,andmakesno
representationsorwarrantiesthattheseproductsarefreefrompatent,copyright,ormask
work right infringement, unless otherwise specified. Applications that are described in this
manualareforillustrationpurposesonly.JAOtechLtd.makesnorepresentationorwarranty
thatsuchapplicationwillbesuitableforthespecifiedusewithoutfurthertesting or
modification.

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Acknowledgements
•Award is a trademark of Award Software International, Inc.
•IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines
Corporation.
•Intel, Pentium, Core, Celeron and Atom are trademarks of Intel Corporation.
•Microsoft Windows is a registered trademark of Microsoft Corp.
•RTL is a trademark of Realtek Semiconductor Co., Ltd.
•Creative is a trademark of Creative Technology LTD.
•All other product names or trademarks are properties of their respective owners.
•This manual is for the Zivo Smart TerminalTM.

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FCC Class B
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigital
device,pursuanttoPart15ofFCCRules.Theselimitsaredesignedtoprovidereasonable
protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
Notice:
(1) An unshielded-typepowercordisrequiredinordertomeetFCCemissionlimits
and also to prevent interference to the nearby radio and television reception. It
is essential that only the supplied power cord be used.
(2) Use only shielded cables to connect I/O devices to this equipment.
(3) Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
JAOtech customer services
EachandeveryJAOtechproductisbuilttothemostexactingspecificationstoensurereliable
performance in the harsh and demanding conditions typical of industrial environments.
Whether your new Zivo Smart TerminalTM isdestinedforthelaboratoryorthehospital ward,
youcanbeassuredthatyourproductwillprovidethereliabilityandeaseofoperationfor
which the name JAOtech has come to be known.
Your satisfaction is our primary concern. Here is a guide to JAOtech’s customer services. To
ensure you get the full benefit of our services, please follow the instructions below carefully.
Technical support
Wewantyoutogetthemaximumperformancefromyourproducts.Soifyou run into
technicaldifficulties,weareheretohelp.Forthemostfrequentlyaskedquestions,youcan
find answers in your product documentation. These answers are normally more detailed than
the ones we can give over the phone. So please consult the user manual first.
Ifyoustillcannotfindtheanswer,gatheralltheinformationorquestionsthatapplytoyour
problemandwiththeproductcloseathand,callyourlocalJAOtechoffice,ore-mail us. We
are ready to give you the support you need to get the most from your products. In fact, most
problems reported are minor and are able to be easily resolved over the phone.

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Product warranty
JAOtech Ltd. warrantstoyou,theoriginalpurchaser,thateachofitsproductswillbefree
from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by persons
otherthanrepairpersonnelauthorisedbyJAOtech,orwhichhavebeensubjecttomisuse,
abuse, accident or improper installation. JAOtech assumes no liability under the terms of this
warrantyasaconsequenceofsuchevents.BecauseofJAOtech’shighquality-control
standards and rigorous testing, most of our customers never need to use our repair service. If
anyofJAOtech’sproductsisdefective,itwillberepairedorreplacedatnochargeduringthe
warranty period. For out-of-warrantyrepairs,youwillbebilledaccordingtothecostof
replacementmaterials,servicetime,andfreight.Pleaseconsult your local JAOtech office or
reseller for more details. If you think you have a defective product, follow these steps:
1. Visit the JAOtech website at www.jaotech.com where you can find the latest information
about the product.
2. Contact your JAOtech reseller, sales representative, or JAOtech’s customer service center
fortechnicalsupportifyouneedadditionalassistance.Pleasehavethefollowing
information ready before you call:
•Product name and serial number
•Description of your peripheral attachments
•Description of your software (operating system, version, application software, etc.)
•A complete description of the problem
•The exact wording of any error messages
Note: This equipment is a source of electromagnetic waves. Before use please,
make sure that there are no EMI sensitive devices nearby which may malfunction.
Warning
1. Input voltage rated 100-240 VAC, 50-60 Hz, 4-2 A (AC Mode)
2. Use a 3 V @ 195 mA lithium battery
3. Packing: please carry the unit with both hands, handle with care
4. Maintenance: to properlymaintainandcleanthesurfaces,useonlyapprovedproductsor
clean with dry applicator. Inenvironmentswherespecificchemicalsorcleaningagentsare
required to be used, please contact JAOtech
Selon les demieres RSS-210 et CNR-GEN
Le present appareil est conforme aux CNR d'Industrie Canada applicables aux appareilsradio
exempts de licence. L'exploitation est autorisee aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit acceptertout brouillage radioelectrique subi, meme si le
brouillage est susceptible d'en compromettre le fonctionnement.

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Safety instructions
1. Read these safety instructions carefully.
2. Keep this user manual for later reference.
3. Keep this equipment away from humidity.
4. Place the terminal on a stable surface or hang from a reliable structure during
installation. Dropping the equipment is likely to cause damage.
5. The vents on the enclosureareforairconvectionand protect the equipment from
overheating. DO NOT COVER THE VENTS.
6. Make sure the voltage of the power source is correct before connecting the equipment
to the power outlet.
7. Position the power cord so that it is not a hazard. Do not place anything over the power
cord.
8. Please take note of all the cautions and warnings on the equipment.
9. The Smart terminals should be cleaned regularly according to usage. Standard
computer monitorcleaningmethodsandwipesaresuitablefor this purpose. In
environments where specific chemicals or cleaning agents are used, please contact your
local JAOtech office.
10. If the equipment is out of useforan extended period, make sure to disconnect it from
the power source to avoid damage in the event of a power surge.
11. Do not pour any liquid into the vents on the terminal.Thismaycausefireorelectrical
shock.
12. Never open the equipment. For safety reasons, the equipment should be opened only by
qualified service personnel.
13. Ifoneofthefollowingsituations arises, ensure you get the equipment checked by
service personnel:
a. The power cord or plug is damaged.
b. The equipment has been exposed to moisture.
c. The equipment is not functioning properly, or you cannot get it to work according
to the user manual.
d. The equipment has been dropped and damaged.
e. The equipment has obvious signs of breakage.
14. DONOTLEAVETHISEQUIPMENTINANUNCONTROLLEDENVIRONMENT
WHERE THE STORAGE TEMPERATURE IS BELOW -20˚C (-4˚F) OR ABOVE 60˚C
( 1 4 0 ˚ F ) . TH I S M A Y D A M AG E T H E E Q UI P M E N T .
15. If yourcomputerislosingtimeortheBIOSconfigurationresetstodefaultsettings, the
battery has no power.
Caution: Do not replace the battery yourself. Please contact a qualified
technician or your supplier of the Zivo Smart TerminalTM. The Zivo Smart
TerminalTM is provided with a battery-powered real-time clock circuit. There is
a danger of explosion if battery is incorrectly replaced. Replace only with same
or equivalent type recommended by the manufacturer. Discard used batteries
according to the manufacturer’s instructions.

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16. IMPROPERINSTALLATIONOFVESAMOUNTINGCANRESULTINSERIOUS
PE RSONAL INJURY ! VESA mount installation should be carried out by a professional
technician. Please contact the service technician or your reseller if you need this service.
17. CLASSIFICATION:
According to UL60950 (Technology Equipment) if JAOtech’s terminals are used in combination
with a standard Class II 2 or 3 pin power adapter this system can be classified as a Class III
electrical appliance.
18. To disconnect the device: Remove the rear power supply power connection.
19. Follow national requirements when disposing of the unit.
20. This equipment shall not be used in life support systems.
21. Accessory equipment connected to the analog and digital interfaces must be in
compliance with the respective nationally harmonized IEC standards (i.e. IEC 60950 for
data processing equipment, IEC 60065 for video equipment, IEC 61010-1 for laboratory
equipment, and IEC 60601-1 for medical equipment.) If in doubt, consult the technical
services department or your local representative.
22. The user is not to touch SIP/SOPs and the patient at the same time.
Non-ionizing radiation

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Packing list
Before installing your Zivo Smart TerminalTM, ensure that the following parts have been
received in the box:
•Zivo Smart TerminalTM
•User manual
•PSU & Power cord - USA, European, UK types (where applicable)
•Handset & Coiled Cable (where applicable)
•Accessories for Zivo Smart TerminalTM (where applicable)
Warning: To prevent electric shock, DO NOT remove covers. No user serviceable
parts inside, refer servicing to qualified personnel.
Note: This RJ11 socket is for handset connection only.

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CHAPTER
1
General information
This chapter gives an overview of the Zivo Smart TerminalTM, sections include:
•Introduction
•Specifications
•Cleaning/Disinfecting
•LCD Specifications
•Dimensions
1.1 Introduction
The Zivo is a multimedia Intel® Atom processor-based computer that is designed to serve as
aPointofCare(POC) and Point of Information terminal (POI) within healthcare applications.
It is a PC based system with 15" color TFT LCD display, Gigabit Ethernet, multi-COM port and
USB 2.0 interfaces and High Definition Audio codec.
The Zivo Smart TerminalTM isascompactanduser-friendly as a notebook computer. This
simple, complete and highly integrated multimedia system lets system integrators easily build
the Zivo Smart TerminalTM into their applications.

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1.2 Specifications
1.2.1 General
Display screen
Type
15" SXGA TFT (1024 x 768 resolution)
Colour depth
16.2 M
Response time
5ms
Dot size
0.3 x 0.3
Viewing angle
170/160˚ Hor./Vert.
Luminance
300 cd/m² Typ
Contrast ratio
1000:1 Typ
LCD MTBF
50,000 Hrs Typ
Touch screen
Touch screen
Resistive 5-Wire
Software driver
Linux/Windows
Durability (touches in a lifetime)
35 million finger touches/10 million pen touches
Light transmission
82%
Touch controller
Internal USB
Environment
Temperature
0 ~ 40˚C
Relative humidity
10 ~ 40˚C / 20 ~ 90% RH
Storage temperature
-40˚C ~ 60˚C / 20
Storage relative humidity
10 ~ 80% RH
Atmospheric pressure range
500 to 1060hPa
Shock
30G, Half Sine, 11msec
Vibration
5 ~ 500Hz 1G acceleration non operating
Power MTBF
100,000 hrs
Altitudes
Operational: 6,000 ft; shipping:40,000 ft
Peripherals and device interfaces
Headphone socket
2 x 3.5mm jack socket in connector recess
Microphone socket
1 x 3.5mm jack socket in connector recess
Phone handset
RJ11 socket
RJ11 socket
Mounted on phone cradle
User controls
Front membrane /capacitive buttons and 1 mechanical switch
USB ports
2 x USB2.0 sockets in connector recess, 2 x on rear I/O

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Peripherals
Multifunction connector with USB, serial, audio and power
Visual call indication
Call indication visible from LED array on front and back of terminal
Reset switch
Internal push button behind the RAM door
Power switch
Internal push button behind the RAM door
Display inverter
Power enable and brightness control
Computing platform
CPU
Intel ® Atom based Processor
Northbridge
Intel ® 945GSE chipset
Southbridge
Intel ® I/O controller hub 7 mobile (ICH7M)
I/O companion
Winbond W83627EHG or similar
System memory
200-pin DDRII 667/533/400 SODIMM socket
3D graphics
Intel ® 945GSE integrated extreme graphics controller
Video memory
Intel DVMT 3.0 Supports up to 224MB shared video memory
Audio
Realtek ALC888 High Definition Audio Codec
Storage
1 x 2.5” SATA disk connector with power, 1 x SATA data connector,
1 x compact flash socket
Serial ports
6 x RS232
USB
4 x External, 1 x internal A-type socket, 3 x internal headers, 1 x
external multi-signal connector
GPIO
Keypad, hook sensor, buzzer, indicator lights, audio input/output
controls, internal headers
Thermal protection
Internal sensors generate interrupt
Watchdog
Programmable up to 255 seconds
LAN
Marvell 88E8053 or Intel 82574L (945GSE only)
Power input
19V DC, 4.74A
Audio
Amplifier
1.2W RMS headphone output per channel
Bass boost 20dB at 50Hz
2 off 6 Watt peak RMS integral speakers
Software speaker / headphone mute
Independent control of all audio channels via internal mixer
Call buzzer
Incoming telephone call indication
Software mute
Piezo ringer
Telephone sub system
Dialing
On screen by software
Call indicator
Software controlled piezo ringer and call indicator lights

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Peripheral devices
Hard drive
Up to 160GB HDD
Compact flash
Slave on secondary IDE port
Operating system
Primary
Linux, Windows
Mechanical specifications
Plastic materials
PC/ABS: IDES C6200 UL94-V0 + Anti bacteria
PC: GE 945A UL94-V0 + Anti bacteria
Mounting
Rear fixture VESA 75mm x M6
IP rating
IP64 Front Face, IP52 Rear
Dimensions
384 x 354 x 70 (mm) (Without handset)
Weight
4 kg
Power consumption
50 Watts
Cooling
Fanless design, rear heat sink and heat pipe dissipating up to 40W
1.2.2 Handset specifications
Handset
Keypad
None, keypad mapped on display
Cable Type
Retractable handset coiled cable
Interface
RJ11 connection
Audio sub system
Amplifier
Integrated on motherboard
Disability features
Inductive loop pickup for hearing aids
Adjustable volume via software
Mechanical specifications
Mounting
Hook and cradle located on side of terminal
Dimensions
52 w x 64 d x 205 h (mm)
Weight
400g
1.2.3 Camera specifications
Camera
Resolution
1.3 Megapixel (1280 x 1024)
Focus
Fixed 60cm - infinity
Frame rate
640x480 @ 30fps; 1280x1024 @ 8fps

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1.2.4 Other optional peripherals
For other optional peripherals please contact JAOtech Ltd. for more information.
1.3 Cleaning
During normal use the Zivo will become soiled and should be regularly cleaned.
Examples of approved cleaning agents:
•Green tinctured soap and Enzymatic detergents
•Mediwipes
•Vernacare wipes
1. Prepare agent per manufacturer’s instructions or hospital protocol.
2. Wipe the Zivo with a clean cloth that has been moistened in the cleaning solution.
3. Wipe thoroughly with a clean cloth.
The Zivo Smart Terminal’s surfaces are resistant to the following cleaning materials:
•Isopropyl alcohol
•Ammonia-based glass cleaners
•Turpentine
•Mineral spirits
Cautions:
DonotimmerseorrinsetheZivo and its peripherals. If you accidentally spill liquid
on the device, disconnect the unit from the power source.
Contact your Biomed regarding the continued safety of the unit before placing it
back in operation. Do not spray cleaning agent on the chassis.
Do not use disinfectants that contain phenol. Do not autoclave or clean the Zivo
Smart TerminalTM or its peripherals with strong aromatic, chlorinated, ketone, ether,
or ester solvents, sharp tools or abrasives. Never immerse electrical connectors in
water or other liquids.
In environments where specific chemicals or cleaning agents are required to be
used, please contact JAOtech.

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1.4 Dimensions
Figure 1.1: Dimensions of the Zivo Smart TerminalTM

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CHAPTER
2
System setup
This chapter gives hardware and system software installation information.
Sections include:
•A quick tour of the Zivo Smart TerminalTM
•Installation procedures
•Running the BIOS setup program
•Installing system software
•Installing drivers
2.1 A quick tour of the Zivo
Before you set up the Zivo,takeamomenttobecomefamiliarwiththelocationsand
functionsofthecontrols,drives,connectionsandports,whichareillustratedinthefigures
below.
WhenyouplacetheZivo uprightonthedesktop,itsfrontpanelappearsasshownin Figure
2.1.
Figure 2.1: Front View of the Zivo Smart TerminalTM
Membrane which contains functions for Volume Up/Down, Phone, Menu, Power, Information, TV,
and Channel Up/Down.
When you look at the left side of the Zivo, you will see the Handset fitted to one of the Zivo’s
docking ports.

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Figure 2.2: Left side view of the Zivo Smart TerminalTM
On the rear of the Zivo youwillfindthetworemovableaccessdoorslocatedleft andrightof
the terminal. The right-hand cover provides access to the system DDR memory and a mini
PCIe slot, and the left-hand cover provides access to the HDD as shown in Figure 2.3.
Figure 2.3: Rear view of the Zivo Smart TerminalTM