If there is no sound from any
of the speakers:
•Check that receiver/
amplifier is on and that a
source is playing.
•Review proper operation of
your receiver/amplifier.
If there is no sound coming
from one speaker:
•Check the “Balance”control
on your receiver/ amplifier.
•Check all wires and
connections between
receiver/amplifier and
speakers.
•Make sure no wires are
touching other wires or
terminals and creating a
short circuit.
•Make sure all wires are
connected. Make sure none
of the speaker wires are
frayed, cut or punctured.
•In Dolby* Digital or DTS®
mode, make sure that
the receiver/processor is
configured so that the
speaker in question is
enabled.
•Turn off all electronics
and switch the speaker in
question with one of the other
speakers that is working
correctly. Turn everything
back on, and determine
whether the problem is in the
same place, i.e., the speaker
that was working previously
now has no sound and the
speaker that was not working
now sounds fine; or whether it
has moved, i.e., the speaker
that was not working still has
no sound and the speaker that
was working is still fine. If the
problem is in the same place,
the source of the problem is
most likely with your receiver
or amplifier, and
you should
consult the owner’s manual
for that product for further
information.
If the problem
has followed the speaker,
consult your dealer for further
assistance or, if that is not
possible, visit our Web site
at www.jbl.com for further
information.
If the system plays at low
volumes but shuts off as
volume is increased:
•Check all wires and
connections between
receiver/amplifier
and speakers.
•Make sure all wires are
connected. Make sure none
of the speaker wires are
frayed, cut or punctured.
•If more than one pair of main
speakers is being used, check
the minimum impedance
requirements of your
receiver/amplifier.
If there is no (or low) bass
output:
•Make sure the polarities
(+ and –) of the left and right
“Speaker Inputs”are
connected properly.
•Consider adding a powered
subwoofer to your system for
use with digital “.1”surround
formats.
If there is no sound from
the surround speakers:
•Check all wires and con-
nections between receiver/
amplifier and speakers. Make
sure all wires are connected.
Make sure none of the
speaker wires are frayed,
cut or punctured.
•Review proper operation of
your receiver/amplifier and its
surround sound features.
•Make sure the movie or TV
show you are watching is
recorded in a surround sound
mode. If it is not, check to see
if your receiver/amplifier has
other surround modes you
may use.
•
In Dolby Digital or DTS mode,
make sure your receiver/
processor is configured so
that the surround speakers
are enabled.
•Review the operation of your
DVD player and the jacket of
your DVD to make sure that
the DVD features the desired
Dolby Digital or DTS mode,
and that you have properly
selected that mode using both
the DVD player’s menu and
the DVD disc’s menu.
TROUBLESHOOTING
Declaration of Conformity
We, Harman Consumer International
2, route de Tours
72500 Chateau-du-Loir
France
declare in own responsibility, that the products
described in this owner’s manual are in
compliance with technical standards:
EN 50081-1:1992
EN 50082-1:1997
Luc E. Godard
Harman Consumer International
Chateau-du-Loir, France. 7/01
