Jenn-Air JFX2897DRM User manual

SERVICE MANUAL

W11390550
R-130
Model Nos. JFX2897DRM JFX2897DRP MFX2876DRE MFX2876DRH
MFX2876DRM WRF989SDAB WRX988SIBB WRX988SIBE
WRX988SIBH WRX988SIBM WRX988SIBW
Multimedia
Enhanced

ii n Four Door Bottom Mount
FORWARD
This Service Manual (Part No. W11390550), provides the In-Home Service Professional with service informaon
for the “Four Door Boom Mount.”
The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always
use the Wiring Diagram supplied with the product tech sheet when servicing the refrigerator.
For specic operang and installaon informaon on the model being serviced, refer to the “Use and Care
Guide” or “Installaon Instrucons” provided with the refrigerator.
GOALS AND OBJECTIVES
The goal of this Service Manual is to provide informaon that will enable the In-Home Service Professional to
properly diagnose malfuncons and repair the “Four Door Boom Mount.”
The objecves of this Service Manual are to:
• Understand and follow proper safety precauons.
• Successfully troubleshoot and diagnose malfuncons.
• Successfully perform necessary repairs.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than authorized In-Home Service Professionals.
©2019 Whirlpool Corporaon. Benton Harbor, MI 49022

Four Door Bottom Mount n iii
TABLE OF CONTENTS
 
SECTION 1: GENERAL INFORMATION......................................................................... 
REFRIGERATOR SAFETY ...................................................................................................................... 
PRODUCT SPECIFICATIONS................................................................................................................. 
PRODUCT FEATURES........................................................................................................................... 
MODEL & SERIAL NUMBER AND TECH SHEET LOCATION................................................................ 
MODEL NOMENCLATURE ................................................................................................................. 
SECTION 2: DIAGNOSTICS........................................................................................... 
SAFETY ................................................................................................................................................ 
DIAGNOSTICS MODE .......................................................................................................................... 
CONTROL BOARD TROUBLESHOOTING ............................................................................................. 
.................................................................................................... 
 ............................................................................ 
SAFETY ................................................................................................................................................ 
WIRING DIAGRAM.............................................................................................................................. 
SCHEMATIC DIAGRAM........................................................................................................................ 
COMPONENT LOCATION .................................................................................................................... 
 .............................................................................. 
MACHINE COMPARTMENT COMPONENTS........................................................................................ 
ACCESSING REFRIGERATOR COMPARTMENT COMPONENTS ........................................................... 
ACCESSING FREEZER COMPARTMENT COMPONENTS .................................................................... 
ACCESSING ICE MAKER AND DISPENSER COMPONENTS ................................................................ 

iv n Four Door Bottom Mount
Notes

Four Door Bottom Mount n 1-1
GENERAL INFORMATION
Section 1:
General Information
This secon provides general safety, parts, and informaon for
the “Four Door Boom Mount.”
■Refrigerator Safety
■Product Specicaons
■Product Feature
• Control Panel
■Model & Serial Label and Tech sheet
• Locaon
■Model Nomenclature

1-2 n Four Door Bottom Mount
GENERAL INFORMATION
Refrigerator Safety
You can be killed or seriously injured if you don't immediately
You can be killed or seriously injured if you don't follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of re, electric shock, or injury when using your refrigerator, follow these basic precautions:
Remove doors from your old refrigerator.
Use nonammable cleaner.
Keep ammable materials and vapors, such as gasoline,
away from refrigerator.
Use two or more people to move and install refrigerator.
Disconnect power before installing ice maker (on icemaker
kit ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).

Children should be supervised to ensure that they do not play
with the appliance.
Connect to a potable water supply only.
SAVE THESE INSTRUCTIONS
Plug into a grounded 3 prong outlet.
Connect to a potable water supply only.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.

Four Door Bottom Mount n 1-3
GENERAL INFORMATION
Product Specifications


Freezer Volume (Cu. Ft.) 7.77
Refrigerator Volume (Cu. Ft.) 18.4

Capacity (FT3, Cu. Ft.) 26.17
Cabinet Width (IN, inches) 355/8
Cutout Height (IN, inches) 69
Cutout Width (IN, inches) 36
Depth Closed Excluding Handles (IN, inches) 333/4
Depth Closed Including Handles (IN, inches) 351/2
Depth Excluding Doors (IN, inches) 295/8
Depth With Door Open 90 Degree (IN, inches) 481/2
Depth (IN, inches) 351/2
Height to Top of Cabinet (IN, inches) 683/4
Height to Top of Door Hinge (IN, inches) 701/8
Height (IN, inches) 701/8
Width (IN, inches) 355/8

Type of Refrigerator French Door

Advance Foam Insulaon 99.9% lower Global Warming Potenal and Beer Energy
Performance

Base Grille Color Grey
Cabinet Color Grey
Cabinet Finish Textured
Door Color Stainless Steel
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Number of Doors 4

1-4 n Four Door Bottom Mount
GENERAL INFORMATION


Automac Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Locaon of Controls Exterior Dispenser
Max Cool/Fast Cool Fast Ice
Type of Control Electronic
Water Filter Indicator/Reset Yes

Number of Interior Shelves 4
Convenonal Shelves 1 Fixed Full-Width Glass
Spill-Proof Glass Shelves 2 Adjustable Half Width
2 Adjustable Half Width Fold Away
Shelf Supports Canlever
Humidity-Controlled Drawers 3 Paral-Width
Non-Climate Control Drawers No
Temperature-Controlled Drawers 1 External Refrigerated Drawer
Door Bins 4 Adjustable Full-Width
Supplementary Containers No
Lighng LED
Liner Finish White Glossy

Door Type Pull-Out
Freezer Type Slide-out Door 3 Tier
Shelves No
Freezer Number of Shelves 0
Freezer Drawer/Basket 1 Full Width Lower Plasc
1 Full Width Middle Plasc
1 Full Width Upper Plasc
Door Bins Pizza Pocket
Light LED

Dispenser Type Exterior Ice and Water
Dispenser Opons Control/Child Lock
Filtered Water
Measured/Metered Fill
Types of Ice Crushed/Cubed

Icemaker Factory Installed
Icemaker Locaon Refrigerator Door

Amps 15 or 20
Hz 60
Volts 115

Four Door Bottom Mount n 1-5
GENERAL INFORMATION



Freezer Volume (Cu. Ft.) 7.77
Refrigerator Volume (Cu. Ft.) 18.4

Capacity (FT3, Cu. Ft.) 26.17
Cabinet Width (IN, inches) 355/8
Depth Closed Excluding Handles (IN, inches) 333/4
Depth Closed Including Handles (IN, inches) 36
Depth Excluding Doors (IN, inches) 295/8
Depth With Door Open 90 Degree (IN, inches) 485/8
Depth (IN, inches) 36
Height to Top of Cabinet (IN, inches) 683/4
Height to Top of Door Hinge (IN, inches) 701/8
Height (IN, inches) 701/8
Width (IN, inches) 355/8

Type of Refrigerator French Door

Advance Foam Insulaon 99.9% lower Global Warming Potenal and Beer Energy
Performance

Base Grille Color Black or White or Grey
Cabinet Color Black or White or Grey
Cabinet Finish Textured
Door Color Black or White or Stainless Steel
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes

Air Filter Indicator/Reset Yes
Automac Defrost Yes
Door Ajar/Open Alarm Yes
Locaon of Controls Exterior Dispenser
Max Cool/Fast Cool Yes
Type of Control Electronic
Water Filter Indicator/Reset Yes

1-6 n Four Door Bottom Mount
GENERAL INFORMATION



Number of Interior Shelves 5
Spill-Proof Glass Shelves 1 Adjustable Fold
1 Fixed Full Width
3 Adjustable Half Width
Shelf Supports Canlever
Humidity-Controlled Drawers 2 Split-Width
Non-Climate Control Drawers 1 Paral Width
Temperature-Controlled Drawers 1 External Refrigerated Drawer
Door Bins 1 Fixed 1 Liter
3 Adjustable Gallon
Supplementary Containers EasySlide Bin
Lighng LED

Freezer Drawer/Basket 1 Full Width Lower Plasc
1 Full Width Upper Plasc
Door Bins Pizza Pocket
Light LED

Dispenser Type Exterior Ice and Water
Dispenser Opons Control/Child Lock
Filtered Water
Types of Ice Crushed/Cubed

Icemaker Factory Installed
Icemaker Locaon Refrigerator Door

Amps 20
Volts 115

Four Door Bottom Mount n 1-7
GENERAL INFORMATION


Freezer Volume (Cu. Ft.) 7.77
Refrigerator Volume (Cu. Ft.) 18.4

Capacity (FT3, Cu. Ft.) 26.17
Cutout Height (IN, inches) 69
Cutout Width (IN, inches) 36
Depth Closed Excluding Handles (IN, inches) 333/16
Depth Closed Including Handles (IN, inches) 3511/16
Depth Excluding Doors (IN, inches) 2815/16
Depth With Door Open 90 Degree (IN, inches) 48
Depth (IN, inches) 3511/16
Height to Top of Cabinet (IN, inches) 685/8
Height to Top of Door Hinge (IN, inches) 6915/16
Height (IN, inches) 701/8
Width (IN, inches) 3511/16

Type of Refrigerator French Door

Advance Foam Insulaon 99.9% lower Global Warming Potenal and Beer Energy
Performance

Base Grille Color Black or White or Grey
Cabinet Color Black or White or Grey
Door Color Black or White or Stainless Steel
Door Finish Smooth
Door Style Flat
Handle Color Black or White or Silver or Stainless Steel
Handle Type Reach Through Handle
Hidden Hinge Yes

Door Ajar/Open Alarm Yes
Locaon of Controls Exterior Dispenser
Type of Control Electronic

Number of Interior Shelves 5
Spill-Proof Glass Shelves 1 Fixed Full Width
4 Adjustable Half Width
Shelf Supports Canlever
Humidity-Controlled Drawers 2 Half-Width
Non-Climate Control Drawers 1 Paral Width
Pantry Drawer Yes
Temperature-Controlled Drawers 3 Paral Width
Door Bins 4 Fixed Full-Width
Lighng LED

1-8 n Four Door Bottom Mount
GENERAL INFORMATION


Freezer Drawer/Basket 1 Full Width Lower Plasc
1 Full Width Middle Plasc
1 Full Width Upper Plasc
Door Bins Pizza Pocket
Light LED

Dispenser Type Exterior Ice and Water
Dispenser Opons Filtered Ice
Filtered Water
Measured/Metered Fill

Icemaker Factory Installed
Icemaker Locaon Refrigerator Door

Amps 15
Hz 60

Four Door Bottom Mount n 1-9
GENERAL INFORMATION
Product Features
CONTROL PANEL




1-10 n Four Door Bottom Mount
GENERAL INFORMATION


Four Door Bottom Mount n 1-11
GENERAL INFORMATION
Model & Serial Number and Tech Sheet Location
Model and Serial plate.
Open the Left door
and look up to the
front of the ceiling.
Tech sheet is located
under the right
side hinge cover.

1-12 n Four Door Bottom Mount
GENERAL INFORMATION
Model Nomenclature

MODEL NUMBER
INTERNATIONAL SALES OR
MARKETING CHANNEL
M F X 28 76 D R E





















Color





Four Door Bottom Mount n 1-13
GENERAL INFORMATION

MODEL NUMBER
INTERNATIONAL SALES OR
MARKETING CHANNEL
W R F 9 8 8 S I B B









Z = All Freezer

















Colour






1-14 n Four Door Bottom Mount
GENERAL INFORMATION
Notes

DIAGNOSTICS
Four Door Bottom Mount n 2-1
Section 2:
Diagnostics
This secon provides diagnosc mode and sales mode
informaon for the “Four Door Boom Mount.”
■Safety
■Diagnoscs Mode
■Control Board Trobleshoong
■Diagnostic Load (Service) Test

For Service Technician Use Only
DIAGNOSTICS
2-2 n Four Door Bottom Mount
Safety
DANGER
Electrical Shock Hazard
Only authorized technicians should perform
diagnostic voltage measurements.
After performing voltage measurements,
disconnect power before servicing.
Failure to follow these instructions can result in
death or electrical shock.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Failure to do so can result in death or
electrical shock.
Replace all parts and panels before operating.
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
■ Verify the controls are in the off position so that the appliance does not start when energized.
■ Allow enough space to perform the voltage measurements without obstructions.
■ Keep other people a safe distance away from the appliance to prevent potential injury.
■ Always use the proper testing equipment.
■ After voltage measurements, always disconnect power before servicing.
IMPORTANT:Electrostatic Discharge (ESD) Sensitive Electronics
ESD problems are present everywhere. ESD may damage or weaken the electronic control assembly. The new control
assembly may appear to work well after repair is finished, but failure may occur at a later date due to ESD stress.
■ Use an antistatic wrist strap. Connect wrist strap to green ground connection point or unpainted metal in the
appliance -OR-
Touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance.
■ Before removing the part from its package, touch the antistatic bag to a green ground connection point or
unpainted metal in the appliance.
■ Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.
■ When repackaging failed electronic control assembly in antistatic bag, observe above instructions.