
Has a large amount of food just been added to the
refrigerator drawers? Adding a large amount of food warms
the refrigerator drawers. It can take several hours for the
refrigerator drawers to return to the normal temperature.
Are the controls set correctly for the surrounding
conditions? See "Using the Controls."
Are the refrigerator drawers not cooling? Turn them off
then on again to reset. See "Using the Controls." If this does
not correct the problem, call for service.
The drawers will not close completely
•Are food packages blocking the drawer open? Rearrange
containers so that they fit more tightly and take up less
space.
The drawers are difficult to open
There is interior moisture buildup
•Are the air vents blocked in the refrigerator drawers?
Remove any objects from in front of the air vents. See
"Ensuring Proper Air Circulation" for the location of air vents.
•Are the drawers opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the drawer as soon as possible.
•Is the room humid? It is normal for moisture to build up
inside the refrigerator drawers when the room air is humid.
•Is the food packaged correctly? Check that all food is
securely wrapped. Dry damp food containers before placing
in the refrigerator drawers.
•Are the controls set correctly for the surrounding
conditions? See "Using the Controls/'
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
• Are the gaskets dirty or sticky? Clean gaskets and the
surface that they touch. Rub a thin coat of paraffin wax on the
gaskets following cleaning.
ASSISTANCEORSERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If the problem is not due to one of the items listed in the
"Troubleshooting" section...
Call the dealer from whom your appliance was purchased, or call
Maytag Services, LLC, Jenn-Air Customer Assistance at
1-8OO-JENNAIR (1-800-536-6247) to locate an authorized
service company. When calling, please know the purchase date
and the complete model and serial number of your appliance. Be
sure to retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Maytag Services, LLC
Attn.: CAIR c_Center
P.O. Box 2370
Cleveland, TN 37320-2370
Web address: www.jennair.com
Or call: 1-800-JENNAIR (1-800-536-6247).
U.S. customers using TTY for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. -
8:00 p.m. Eastern Time).
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Maytag Services, LLC, Customer Assistance.
n
If the problem is not due to one of the items listed in the
"Troubleshooting" section...
Call the dealer from whom your appliance was purchased, or call
Whirlpool Canada LE Customer Interaction Centre at
1-800-807-6777 to locate an authorized service company. When
calling, please know the purchase date and the complete model
and serial number of your appliance. Be sure to retain proof of
purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Whirlpool Canada LP
Customer Interaction Centre
1901 Minnesota Court
Mississauga, ON L5N 3A7
Web address: www.jennair.ca
Or call: 1-800-807-6777.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Whirlpool Canada LP, Customer Interaction
Centre.