Jensen DV2007 User manual

DV2007 Troubleshooting Guide
Radio will not turn ON
•Try the reset button.
•Check fuse.
•Check 12V+ on battery wire to radio (YELLOW wire).
•Check 12V+ on accessory wire to radio (RED wire).
•Check Ground.
Radio turns ON, but no sound
•Verify Volume¸ Fader/Balance¸ Mute controls are set correctly (see owners manual).
•Try RESET button.
•Verify proper speaker connections.
•Check for shorts or opens on speaker wires.
CD/DVD does not load fully
•Make sure unit has power and no other CD/DVD is currently inside.
•Inspect radio’s chassis to verify shipping screw(s) have been removed.
CD/DVD does not play correctly
•Check to make sure disc is inserted correctly.
•Verify disc is free from dirt, scratches, etc.
•Check with factory CDs.
•Check factory original CDs for compatibility warnings (due to various copy-protection, multi-media
content, etc).
•Disc skips during playback – verify you have not exceeded 30 degrees mounting angle.
No AM or FM reception
•Verify you are tuned to a valid station.
•Check your antenna connection on rear of stereo.
•Try a different antenna.
DVD plays sound but no video
•Make sure the video cable is routed from the video output (yellow RCA) to the input on the television.
Unit does not respond to Remote Control
•Verify that you have a clear line of sight for the IR signal.
•Check the batteries.
•Confirm the remote IR sensor has a solid connection (if applicable).
o Revisions A & B are supplied with a remote IR sensor. This sensor is compatible with only
Rev. A & B.Revision C & later require the use of IRPMRPT, available separately.
IRPMRPT is not compatible with Revisions A or B. Use of incompatible remote
IR sensor will disable all remote functionality.

Wired remote control not functioning
•Try the reset button.
•Verify remote is securely connected to the radio directly or via extension cable.
•If using extension cable, try connecting direct to radio. If the remote works in this manner, the extension
cable is most likely damaged. Replace extension cable.
•If the remote still does not work when connected direct to radio, the remote could be defective. Replace
with new remote.
•Verify compatible remote is used. Only the MWR75 is compatible.
No iPod operation
•Make sure iPod is connected to the iPod port on the rear of the radio with the JIPDCBL12 cable.
•Check for a damaged or defective JIPDCBL12 cable. Replace with new if necessary.
iPod compatibility information
Fully-supported iPod/iPhone
models when used with the
JIPDCBL01, JIPDCBL12
or JIPDCBL12B
iPod/iPhone models that will not
charge when used with the
JIPDCBL01, JIPDCBL12
or JIPDCBL12B
Unsupported iPod models
•iPod 3
rd
Gen
(w/firmware 2.2 only)
•iPod 4
th
Gen
•iPod Photo
•iPod 5
th
Gen
•iPod Classic (80GB &
160GB versions only)
•iPod Mini
•iPod Nano (1
st
, 2
nd
&
3
rd
Gen)
•iPod Touch 1
st
Gen
•iPhone Touch
•iPod Nano 4
th
Generation
(Chromatic Series)
•iPod 1
st
Gen
•iPod 2
nd
Gen
•iPod 3
rd
Gen (with
firmware other than
2.2)
•iPod Shuffle
•iPod Touch 2
nd
Generation
•iPhone 3G
•iPod Classic 120GB
B. Woods
Tech Services
03.22.07 Updated 04/30/09