JNY Safetycare Safety Care Watch User manual

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 1
Safety Care Watch User guide
Contents
Your Device .............................................................................................................. 2
To Turn the Device on:.............................................................................................. 2
To Turn the Device off: ............................................................................................. 2
Charging the battery:................................................................................................ 3
Acquiring the watch Location ................................................................................... 3
Product Features ...................................................................................................... 4
Emergencies/ Phone Calls......................................................................................... 5
Calling any of the emergency contacts ..................................................................... 6
Hanging Up............................................................................................................... 6
Receiving Calls .......................................................................................................... 6
Testing your Device .................................................................................................. 7
Performing the Test.................................................................................................. 7
Fall Detection ........................................................................................................... 8
Testing the Fall Detection......................................................................................... 9
Useful Codes........................................................................................................... 10
Troubleshooting ..................................................................................................... 11
Limitations.............................................................................................................. 12
Safety Information ................................................................................................. 12
Legal Disclaimer...................................................................................................... 13
Warranty ................................................................................................................ 14
Return / Refund Policy - 14 Day Guarantee ............................................................ 14

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 2
Your Device
Your device comes with automa�c fall detec�on, whitelis�ng which blocks unknown
callers, and automa�c answering turned on.
To Turn the Device on:
Press and hold the SOS button (see illustration above) for 3 seconds. The “Welcome”
screen should appear.
The Safety Care Watch will automatically switch on when placed into the charging
cradle. The words “GSM Init Now” will appear on the screen until it’s finished
powering on.
To Turn the Device off:
Briefly press the SOS button to activate the screen. While the LED screen is on:
•Tap (not hold) the SOS button briefly.
•Swipe right to the Settings tab and tap it.
•Scroll down to the System settings and tap it.
•Scroll down to Power off and tap it.
Charging Points
Speaker
SOS Button
Microphone

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 3
Charging the battery:
Connect the smaller end of the charging cable to the port at the back of the cradle
and the larger end of the charging cable to the Power Adapter.
Lie the Safety Care Watch flat onto the cradle with the SOS button facing away from
the cable. The screen will show the battery percentage and a voice prompt will
announce its charging.
Acquiring the watch Location
To know where the device is, text loc to the watch phone number. It will
automatically respond with a link to Google Maps.
Example return texts will read:
Now Loc Time: mm/dd/yyyy Time: (24 hour time)
Speed: km/h,
Altitude: (meters above sea level),
Battery Level: %
maps.google.com/maps?q=xxx
(Current Location)
GPS Last Known Loc Time: mm/dd/yyyy Time: (24 hour time)
Battery Level: % smart-locator/com/web/geolocation/wg/xxx
(Last Known Location)
This is sometimes given when the device is indoors or in areas with poor GPS signal).

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 4
Product Features
One Touch Operation
Press and hold the SOS button (for 2-3 seconds) until the
voice prompt begins. The same button also cancels an alert,
cancels fall detection, turns the screen on, and turns the
device on.
Fall detection
A voice prompt announces that a fall has been detected and
how to cancel the alarm.
Unless cancelled, the emergency contacts are then notified.
Cancelling the SOS/Fall
Alert
Cancel with a short press of the SOS button. The device will
announce that fall detection has been cancelled.
GPS Location
Shows your location to your contacts using Google Maps.
Auto Answer
Incoming calls are automatically answered (the default). The
User can manually answer by pressing the green button on
the screen when the call is coming in. To turn off automatic
answering, call 0416000194 and request this change for you.
Voice Prompts in any
Language
Clear, audible voice prompts announce what the Safety Care
Watch is doing and what the User can or should do.
Showerproof
Pat dry with a towel after the shower to maximise longevity.
4G
The watch works indoors and outside, wherever a mobile
phone works.
Speed-dial up to 10
Contacts
While the screen is displayed, swipe the screen from right to
left until “Contact” appears, then tap it.
Note that the name of the first contact is displayed. Swipe
from right to left until the contact you want to call is shown.
Tap the screen to call that one contact.
Battery Charging
Indicator
When placed in the cradle, the device will verbally announce
it is charging as well as indicate it on the screen.

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 5
Emergencies/ Phone Calls
In an emergency:
1. Press and hold the SOS button until it vibrates. A voice prompt will then
announce the activation.
2.
A call will be made to Contact Number 1 and all relevant emergency
contacts will receive an SMS.
3.
The emergency contact must answer within 10 seconds.
4.
After the call is connected, confirm both parties can hear each other.
5.
Either party can end the call but when testing, the watch user should hang
up by pressing the red phone icon.
6.
After the call, the Safety Care Watch will announce a reminder to press
the SOS button which will end the SOS sequence, meaning that no more
emergency contacts will be called.
Notes:
• All relevant emergency contacts will receive an SMS.
• Those who are not Contact Number 1 and do not receive a call within a
few minutes, do not worry because someone else has answered the call
and is handling the emergency.
• The Safety Care Watch is set to auto-answer, so you do not need to press
anything to receive the call.
SOS Button

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 6
Calling any of the emergency contacts
•Tap (not hold) the SOS button briefly.
•Swipe right to the Contacts tab and tap it.
•Swipe right until the contact you wish to call is on the screen.
•Tap the screen to begin calling that contact.
Hanging Up
If you want to end the phone call at any time, the watch user can hang up by
pressing the red phone icon on the screen.
Either party can end the call.
Important Tip: It is vital that every call be hung up by either the user or the contact
to avoid additional call charges.
Receiving Calls
Calls can be received on your Safety Care Watch from any of your contacts. It will
ring once then automatically answer.

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 7
Testing your Device
BEFORE YOU TEST
The Safety Care Watch has been programmed and is ready to use. Please
read the instructions to become familiar with the unit.
It is recommended to test the watch every 1-3months.
Performing the Test
1. Inform contacts of the test.
2.
Press and hold the SOS button until it vibrates. A voice prompt will then
announce the activation.
3.
A call will be made to Contact Number 1 and all relevant emergency
contacts will receive an SMS.
4.
The emergency contact must answer within 10 seconds.
5.
After the call is connected, confirm both parties can hear each other.
6.
Either party can end the call but when testing, the watch user should hang
up by pressing the red phone icon.
7.
After the call, the watch will announce a reminder to press the SOS button
which will end the SOS sequence, meaning that no more emergency
contacts will be called.

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 8
Fall Detection
Automatic fall detection will activate based on the watch acceleration from point A
to point B. Generally, the device needs to drop at least 100cm to activate.
Since the Safety Care Watch is worn on the wrist and one’s hand may move at a
different speed from the rest of the body during a fall, automatic fall detection may
not activate. Pendants worn on a lanyard or belt pouch are more likely to activate in
the event of a fall.
If the Safety Care Watch senses that the User may have fallen, it will announce: “A
fall has been detected. Cancel by briefly pressing the SOS button.” Unless cancelled,
the emergency contacts (or the Monitoring Company) are then notified. The voice
prompt heard after cancelling the Fall Detections is “Your alarm has been cancelled”.
DO NOT throw the device.
It is NOT recommended to test the fall alert function when the device is worn. If fall
detection is on and you want to hear what happens when a fall alert is triggered,
hold the device at CHEST HEIGHT over a soft surface (e.g., a carpeted area) and drop
it. The voice prompt will be heard after a brief delay.
Most of the time, when someone falls, they remain conscious. If you experience a
fall, when possible, press and hold the SOS button to be assured that someone is
notified.
Fall detection is particularly useful for those prone to blackouts or epileptic seizures.
It’s easy to turn fall detection off or on. Call us and we’ll make the change for you.
NOTE: Fall detection is NOT 100% accurate; false alarms may occur. It’s also
possible that a fall may not be detected.

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 9
Testing the Fall Detection
BEFORE YOU TEST
The Safety Care Watch has been programmed and is ready to use. Please
read the instructions to become familiar with the unit.
It is recommended to test the watch every 1-3months.
1. Inform contacts of the test.
2. Drop the watch from chest height over a soft area. It will announce that a fall
has been detected.
3. Cancel with a short press of the SOS button. The device will announce that fall
detection has been cancelled.
OR FOR FULL FALL DETECTOR PROCEDURE REPEAT STEP 2 BUT DO NOT PRESS SOS
TO CANCEL.
1. Drop the watch from chest height over a soft area. It will announce that a fall
has been detected.
2.
A call will be made to Contact Number 1 and all relevant emergency
contacts will receive an SMS.
3.
The emergency contact must answer within 10 seconds.
4. After the call is connected, confirm both parties can hear each other.
5. Either party can end the call but when testing, the watch user should hang
up by pressing the red phone icon.
6.
After the call, the Safety Care Watch will announce a reminder to press the
SOS button which will end the SOS sequence, meaning that no more
emergency contacts will be called.
Notes:
• All relevant emergency contacts will receive an SMS.
• Those who are not Contact Number 1 and do not receive a call within a
few minutes, do not worry because someone else has answered the call
and is handling the emergency.
The watch is set to auto-answer, so you do not need to press anything to
receive the call.

© 2023 JNY Safety Care. All rights reserved Safety Care Watch version 1 Page 10
Useful Codes
By sending the following ‘codes’ in a text message to the Safety Care Watch, you
can make the following changes or receive important information.
BEFORE YOU TEXT
CODE RESPONSE
LOCATING
DEVICE
Text loc
Click the link on the incoming text to open Google Maps and see the
user’s location.
An example return text will read:
Now Loc Time: mm/dd/yyyy Time: (24 hour time)
Speed: km/h,
Altitude: (meters above sea level),
Battery Level: %
maps.google.com/maps?q=xxx
(Current Location)
GPS Last Known Loc Time: mm/dd/yyyy Time: (24 hour time)
Battery Level: % smart-locator/com/web/geolocation/wg/xxx
(Last Known Location)
This is sometimes given when the device is indoors or in areas with
poor GPS signal.)