Johnson Controls PGP303 User manual

PGP303 Vanishing Door/Window Magnetic
Contact Installation Guide
Installation guidelines
The reference to PGP303 throughout this manual includes the model PGP9303.
CAUTION: Only qualified personnel may install this equipment. Place this device in non-
hazardous indoor locations only.
Important: Check the device and the entire alarm system weekly to ensure optimal
performance.
Note:
To comply with FCC and ISED Canada RF exposure compliance requirements, locate the device
at a distance of at least 20 cm from all persons during normal operation.
Do not co-locate the antennas used for this product, or operate them in conjunction with any
other antenna or transmitter.
Install the UL/ULC listed model PGP9303 in accordance with the Standard for Installation and
Classification of Residential Burglar Alarm Systems, UL 1641 and ULC-S302
Figure 1: PGP303
Callout Description
A Magnet
B Device
C Battery pull-tab
D Positioning marks
For more information refer to section About PGP303.
D-308443
*D-308443*
D-308443 PGP303 Rev. 0

Enrolling the device
1. Refer to the control panel installation manual for the complete set of enrollment instructions
and testing procedures.
2. From the Installation menu, enter the Device enrollment menu and select the option to add
a new device.
3. Remove the battery pull-tab to power on the device and begin the auto-enrollment process.
If the battery pull-tab is not available or if the device does not automatically enroll, open the
device cover to trigger the enrollment.
4. If requested, enter the PIN code printed on the device label.
5. To manually enroll the device:
a. Scan the QR Code on the device box, using the IQ4 camera if available, or see step b.
b. Manually enter the device ID, printed on the product label, in the format 103-XXXX.
Note: If the device has been powered up for more than 2 hours it will be identified by
the system only after the device has been reset.
The PGP303 is enrolled with device ID 103-XXXX. In fall back mode it enrolls as PGx303 with
device ID 109-XXXX.
6. Select the desired zone.
7. Configure any device parameters that are required.
8. Mount and test the device. See Local diagnostics test for information on testing the device.
Configuring the device parameters
1. Enter the DEVICE SETTINGS menu and select the required configuration as described in the
following table:
Table 1: Configuration options
Option Action
Alarm LED Define whether the alarm LED indication will be activated.
Optional settings: LED ON (default) and LED OFF.
Mounting the device using tape
1. Peel the release liners off the two strips of double-sided adhesive tape and attach the tape to
the back of the device and the magnet. See the following figure.
Figure 2: Double-sided adhesive tape placement on the device and magnet
PGP303 Vanishing Door/Window Magnetic Contact Installation Guide2
D-308443 PGP303 Rev. 0

Callout Description
A Double-sided adhesive tape
2. Place the device on the frame of a window or door and place the magnet on the moving
surface of the window or door itself, directed according to the positioning marks. See the
following figure.
Figure 3: Device and magnet position on door and door frame
Note: Mounting using adhesive tape is permitted only for UL/ULC residential burglary
installations. Use only the adhesive tape that was provided with the device.
Mounting the device using screws
1. Note: Mounting using screws is required for UL/ULC commercial burglary type
installations. Wall tamper (break-away segment) shall also be enabled.
To open the device cover, insert and turn a 4mm flat screwdriver into the four corners of the
device .
Figure 4: Device cover removal
2. Screw the device base on to the door or window frame. See figure 5 A.
3PGP303 Vanishing Door/Window Magnetic Contact Installation Guide
D-308443 PGP303 Rev. 0

Note: Make sure to fasten the break-away segment to the frame. If the device is forcibly
removed from the wall, this segment will break away from the base, causing the tamper
switch to open. See figure 5 B.
3. Clip the cover onto the device base. See figure 5 C.
Figure 5: Device screw installation
Callout Description
A Screwing device base
B Break-away segment
C Closing the device cover
Replacing the battery
Before you begin:
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the manufacturer's instructions and according to local rules and
regulations.
WARNING: This product contains a coin battery. If it is swallowed, it can cause severe internal
burns in just 2 hours and can lead to death. Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product, and keep it away
from children. Seek immediate medical attention if you think batteries might have been
swallowed or placed inside any part of the body.
1. Remove the device cover. See Figure 4.
2. Wedge a flat screwdriver under the battery. See A in the following figure.
3. Twist the screwdriver using leverage to remove the battery.
4. Insert the battery at an angle while observing battery polarity.
Note: When you insert the battery, the (+) symbol should be visible. See B in the
following figure.
PGP303 Vanishing Door/Window Magnetic Contact Installation Guide4
D-308443 PGP303 Rev. 0

Figure 6: Battery removal and insertion
5. Press down on the battery until it fits into place.
6. Close the device cover. See figure 5 C.
Note: After restoring a low battery, the system may take up to 5 minutes to clear the
trouble.
Directional magnet distances for event triggers
The following figure and table display the directional magnet distances that trigger open or close
events.
Figure 7: Range coverage directions
Table 2: Directional magnet distances for event triggers
Non-metallic surface Supports Metallic surface
Opening Closing Direction Opening Closing
27 mm (1.06 in.) 23 mm (0.91 in.) X 12 mm (0.47 in.) 10 mm (0.39 in.)
16 mm (0.63 in.) 14 mm (0.55 in.) Y 15 mm (0.59 in.) 12 mm (0.47 in.)
27 mm (1.06 in.) 22 mm (0.87 in.) Z 26 mm (1.02 in.) 22 mm (0.87 in.)
5PGP303 Vanishing Door/Window Magnetic Contact Installation Guide
D-308443 PGP303 Rev. 0

Local diagnostics test
About this task:
After power-up or closing the cover, the device automatically enters Test Mode for 15 minutes. To
manually enter the devices into Test Mode refer to the Control Panel Installer Guide.
1. Before you start the test, remove the device cover from the base. See Figure 4.
2. Close the cover to return the tamper switch to its normal position.
3. Momentarily open the door or window and verify the red LED blinks, indicating detection.
After 2 seconds one of the LEDs blinks three times.
The following table displays the received signal strength indication.
Table 3: Signal strength indication
LED response Reception
Green LED blinks Strong
Yellow LED blinks Good
Red LED blinks Poor
No blinks No communication
Important: Reliable reception must be assured. Therefore, poor signal strength is not
acceptable. If you receive a poor signal from the device, relocate it and re-test until a
strong signal strength is received .
Note: It is recommended to have a strong signal strength and you must verify the
signal strength using the control panel's diagnostic test. For detailed Diagnostics Test
instructions, refer to the control panel installer guide.
Note: Note: For UL/ULC installations, only strong signal levels are acceptable.
Note: After installation, verify the product functionality in conjunction with the
compatible receivers.
Specifications
Table 4: Specifications
Frequency Band 912 to 919 MHz
Modulation GFSK
Communication Protocol PowerG
Battery Type 3 V Lithium CR2450 Panasonic or GP battery only
Battery Life 6 years with typical use at room temperature 25°C (77°F)
Note: Not evaluated by UL/ULC.
Low Battery Threshold 2 V at room temperature 25°C (77°F)
Nominal Operating Voltage 3 V
Operating Temperature -10°C (14°F ) to 55°C (131°F)UL verified range: 0ºC (32°F) to
49ºC (120°F ) only
Storage Temperature -20°C (-4°F) to 70°C (158°F)
Relative Humidity Up to 95% non-condensing
Dimensions (LxWxD) 68 mm x 31 mm x 12 mm (2.7 in. x 1.1 in. x 0.4 in.)
PGP303 Vanishing Door/Window Magnetic Contact Installation Guide6
D-308443 PGP303 Rev. 0

Table 4: Specifications
Weight (including battery) 20 g (0.71 oz)
Color White
Compliance with standards
The PGP303 complies with the following standards:
PGP9303 FCC (912 to 919 MHz): 47CFR part 15
ISED (912 to 919MHz): RSS-247
UL/ULC: UL 634, ULC C634
FCC and ISED Canada Compliance Statement
This device complies with FCC Rules Part 15 and with ISED license-exempt RSS standard(s).
Operation is subject to two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
that may be received or that may cause undesired operation.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le
fonctionnement.
To comply with FCC Section 1.1310 for human exposure to radio frequency electromagnetic fields
and IC requirements, implement the following instruction:
A distance of at least 20cm. between the equipment and all persons should be maintained during
the operation of the equipment.
Le dispositif doit être placé à une distance d'au moins 20 cm à partir de toutes les personnes au
cours de son fonctionnement normal. Les antennes utilisées pour ce produit ne doivent pas être
situés ou exploités conjointement avec une autre antenne ou transmetteur.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada.
WARNING: Changes or modifications to this equipment not expressly approved by the party
responsible for compliance (DSC.) could void the user’s authority to operate the equipment.
7PGP303 Vanishing Door/Window Magnetic Contact Installation Guide
D-308443 PGP303 Rev. 0

UL/ULC notes
The PGP9303 has been listed by UL/ULC for commercial and residential burglary applications
in accordance with the requirements in the Standards UL 634 and ULC/ORD-C634 for contacts
and switches. For UL/ ULC installations use this device only in conjunction with compatible DSC
wireless receivers: HSM2HOST9, HS2LCDRF(P)9, HS2ICNRF(P) 9, HS2LCDRFPRO9, PG9920, and
Qolsys IQPanel2, IQHub, IQPanel4. After installation, verify the product functionality in conjunction
with the compatible receiver used.
Safety Instructions
Read the safety information before you install the equipment.
The detector shall be installed and used within an environment that provides the pollution degree
max 2 and over voltages category II in non-hazardous locations, indoor only. The equipment is
designed to be installed by SERVICE PERSONS only; (SERVICE PERSON is defined as a person having
the appropriate technical training and experience necessary to be aware of hazards to which that
person may be exposed in performing a task and of measures to minimize the risks to that person
or other persons).
The PGP303 is powered by a CR2450 GP or Panasonic battery.
W.E.E.E Product recycling declaration
For information regarding the recycling of this product you must contact the
company from which you originally purchased it. If you are discarding this
product and not returning it for repair then you must ensure that it is returned
as identified by your supplier. This product is not to be thrown away with
everyday waste.
Directive 2012/19/EU Waste Electrical and Electronic Equipment.
About PGP303
The PGP303 is a thin, ultra-long-life PowerG magnetic contact device that is compatible with
Johnson Controls’ PowerG control panels.
The PGP303 includes a built-in reed switch that opens a circuit when the magnet is moved from its
usual position. The device has the following features:
• Two-way PowerG communication with the control panel
• Front and back cover tamper detection
• LED light signal strength indication during installation
• Discreet transmission of supervision message
• PowerG two-way frequency hopping spread spectrum time-division multiple access (FHSS-
TDMA) technology
• Low battery indication
• Remote firmware upgrade
Limited Warranty
Digital Security Controls warrants that for a period of 12 months from the date of purchase, the
product shall be free of defects in materials and workmanship under normal use and that in
PGP303 Vanishing Door/Window Magnetic Contact Installation Guide8
D-308443 PGP303 Rev. 0

fulfilment of any breach of such warranty, Digital Security Controls shall, at its option, repair or
replace the defective equipment upon return of the equipment to its repair depot. This warranty
applies only to defects in parts and workmanship and not to damage incurred in shipping or
handling, or damage due to causes beyond the control of Digital Security Controls such as
lightning, excessive voltage, mechanical shock, water damage, or damage arising out of abuse,
alteration or improper application of the equipment.
The foregoing warranty shall apply only to the original buyer, and is and shall be in lieu of any and
all other warranties, whether expressed or implied and of all other obligations or liabilities on the
part of Digital Security Controls. Digital Security Controls neither assumes responsibility for, nor
authorizes any other person purporting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning this product.
In no event shall Digital Security Controls be liable for any direct, indirect or consequential
damages, loss of anticipated profits, loss of time or any other losses incurred by the buyer in
connection with the purchase, installation or operation or failure of this product.
Warning: Digital Security Controls recommends that the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical
disruption, it is possible for this product to fail to perform as expected.
Important Information: Changes or modifications not expressly approved by Digital Security Controls
could void the user’s authority to operate this equipment.
EULA
IMPORTANT READ CAREFULLY: DSC Software purchased with or without Products and Components
is copyrighted and is purchased under the following license terms:
This End User License Agreement ("EULA") is a legal agreement between You (the company,
individual or entity who acquired the Software and any related Hardware) and Digital Security
Controls, a division of Tyco Safety Products Canada Ltd. ("DSC"), the manufacturer of the integrated
security systems and the developer of the software and any related products or components
("HARDWARE") which You acquired.
If the DSC software product ("SOFTWARE PRODUCT" or "SOFTWARE") is intended to be
accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy
or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may
include associated media, printed materials, and "online" or electronic documentation.
Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end
user license agreement is licensed to You under the terms of that license agreement.
By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE
PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is
deemed to be a modification of any previous arrangement or contract. If You do not agree to the
terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no
right to use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as
well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE. This EULA grants You the following rights:
(a) Software Installation and Use - For each license You acquire, You may have only one copy of the
SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run,
shared or used concurrently on or from different computers, including a workstation, terminal or
other digital electronic device ("Device"). In other words, if You have several workstations, You will
have to acquire a license for each workstation where the SOFTWARE will be used.
9PGP303 Vanishing Door/Window Magnetic Contact Installation Guide
D-308443 PGP303 Rev. 0

(c) Backup Copy - You may make back up copies of the SOFTWARE PRODUCT, but You may only
have one copy per license installed at any given time. You may use the back up copy solely for
archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of
the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse
engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that
such activity is expressly permitted by applicable law notwithstanding this limitation. You may not
make any changes or modifications to the Software, without the written permission of an officer
of DSC. You may not remove any proprietary notices, marks or labels from the Software Product.
You shall institute reasonable measures to ensure compliance with the terms and conditions of this
EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its
component parts may not be separated for use on more than one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the
SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case,
the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available
to others or post it on a server or web site.
(e) Software Product Transfer - You may transfer all of Your rights under this EULA only as part
of a permanent sale or transfer of the HARDWARE, provided You retain no copies, You transfer
all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials,
any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA. If
the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions of the
SOFTWARE PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to
comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the
SOFTWARE PRODUCT and all of its component parts.
(g) Trademarks - This EULA does not grant You any rights in connection with any trademarks or
service marks of DSC or its suppliers.
3. COPYRIGHT
All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not
limited to any images, photographs, and text incorporated into the SOFTWARE PRODUCT), the
accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or
its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All
title and intellectual property rights in and to the content which may be accessed through use of
the SOFTWARE PRODUCT are the property of the respective content owner and may be protected
by applicable copyright or other intellectual property laws and treaties. This EULA grants You no
rights to use such content. All rights not expressly granted under this EULA are reserved by DSC
and its suppliers.
4. EXPORT RESTRICTIONS
You agree that You will not export or re export the SOFTWARE PRODUCT to any country, person, or
entity subject to Canadian export restrictions.
5. CHOICE OF LAW: This Software License Agreement is governed by the laws of the Province of
Ontario, Canada.
6. ARBITRATION
All disputes arising in connection with this Agreement shall be determined by final and binding
arbitration in accordance with the Arbitration Act, and the parties agree to be bound by the
arbitrator's decision. The place of arbitration shall be Toronto, Canada, and the language of the
arbitration shall be English.
7. LIMITED WARRANTY
PGP303 Vanishing Door/Window Magnetic Contact Installation Guide10
D-308443 PGP303 Rev. 0

(a) NO WARRANTY
DSC PROVIDES THE SOFTWARE "AS IS" WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE
SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT
DSC shall not be responsible for problems caused by changes in the operating characteristics of
the HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-
SOFTWARE or HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK
IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS
LICENSE AGREEMENT, DSC'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE
AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU
TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES
THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL
OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS
OR LIABILITIES ON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MODIFY OR
TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY
CONCERNING THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY
UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES
INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY
ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT,
FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OaF THIRD PARTIES,
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely tested on a regular basis.
However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical
disruption, it is possible for this SOFTWARE PRODUCT to fail to perform as expected.
Website: www.dsc.com
Tech. support: 1-800- 387-3630
D-308443 Rev. 0 (03/22)
11PGP303 Vanishing Door/Window Magnetic Contact Installation Guide
D-308443 PGP303 Rev. 0

©2022 Johnson Controls. All rights reserved. JOHNSON CONTROLS, TYCO and DSC are trademarks and/or registered
trademarks. Unauthorized use is strictly prohibited.
D-308443 PGP303 Rev. 0
This manual suits for next models
1
Table of contents
Other Johnson Controls Door Opening System manuals
Popular Door Opening System manuals by other brands

Assa Abloy
Assa Abloy Corbin Russwin PED5200 installation instructions

Cavity Sliders
Cavity Sliders SofStop installation instructions

Tucker
Tucker KP evo installation guide

Von Duprin
Von Duprin 98/9949 installation instructions

Assa Abloy
Assa Abloy Norton 7500 Series installation instructions

cinetto
cinetto PS10 Assembly instructions