Johnson Controls IQ Lock-PowerG User manual

IQ Lock-PowerG Installation and User
Guide D-309240
D-309240

2 IQ Lock-PowerG Installation and User Guide D-309240

Contents
ContentsSafety information............................................................................................................................................5
Warnings.................................................................................................................................................5
Cleaning the IQ Lock-PG....................................................................................................................... 5
Introduction...................................................................................................................................................... 5
Compatible panels.................................................................................................................................6
IQ Lock-PG kit details.......................................................................................................................................7
Specifications.................................................................................................................................................... 8
Prerequisites..................................................................................................................................................... 8
Installing the IQ Lock-PG...............................................................................................................................10
Choosing a faceplate...........................................................................................................................10
Checking the rectangular faceplate.........................................................................................................11
Attaching the round drive-in collar..........................................................................................................12
Installing the latch...............................................................................................................................14
Installing the exterior assembly........................................................................................................ 16
Installing the interior assembly......................................................................................................... 18
Setting left or right door orientation........................................................................................................... 19
Enrolling the IQ Lock-PG with Auto Learn Enrollment.............................................................................. 21
Enrolling the IQ Lock-PG manually with ADD POWERG............................................................................ 21
Checking the IQ Lock-PG PowerG signal strength.....................................................................................22
Locking and unlocking the IQ Lock-PG........................................................................................................22
IQ Lock-PG notifications................................................................................................................................22
IQ Lock-PG low battery....................................................................................................................... 23
Sound settings..................................................................................................................................... 23
Incorrect user code entry..............................................................................................................................23
Resetting the IQ Lock-PG to factory default settings................................................................................ 24
FCC Information............................................................................................................................................. 25
Modification statement.......................................................................................................................25
Interference statement.......................................................................................................................25
Wireless notice.....................................................................................................................................25
ISED Statement...............................................................................................................................................25
Warranty and EULA........................................................................................................................................27
Technical support...........................................................................................................................................27
IQ Lock-PowerG Installation and User Guide D-309240 3

4 IQ Lock-PowerG Installation and User Guide D-309240

Safety information
Read the safety information before you install the equipment. This equipment must be installed
only by a skilled person. A skilled person is an installer with appropriate technical training. The
installer must be aware of potential hazards during installation and measures available to minimize
risks to the installer and other people.
Warnings
• Protect your user codes.
• Restrict access to your lock and routinely check your settings to ensure they are not altered
without your knowledge.
• To make sure you are not locked out of your premises, monitor the IQ Lock-PowerG battery
levels and replace them when required. Ensure you have access to the physical keys.
• Practice safety during installation, wear appropriate PPE (Personal Protective Equipment), and
wash your hands if you have contact with the product during installation.
Cleaning the IQ Lock-PG
To clean the IQ Lock-PG, use a soft damp cloth.
WARNING: Do not use lacquer thinner, caustic soaps, abrasive cleaners, or polishes.
Introduction
The IQ Lock-PG is a battery operated smart lock device that communicates with a compatible
IQ Panel. The system is composed of the IQ Lock-PG hardware, and the IQ Panel. The IQ Panel
monitors and reports the IQ Lock-PG status.
Access the most recent online version of the IQ Lock-PG installation and user guide at the following
link: https://bit.ly/3mnWCmx
Accédez à la version en ligne la plus récente du guide d'installation et d'utilisation IQ Lock-PG au
lien suivant : https://bit.ly/3mnWCmx
Acceda a la versión en línea más reciente de la guía de usuario e instalación de IQ Lock-PG en el
siguiente enlace: https://bit.ly/3mnWCmx
You can also scan the following QR code to access the most recent online version of the installation
and user guide.
Vous pouvez également scanner le code QR suivant pour accéder à la version en ligne la plus
récente du guide d'installation et d'utilisation.
También puede escanear el siguiente código QR para acceder a la versión en línea más reciente de
la guía de instalación y del usuario.
5IQ Lock-PowerG Installation and User Guide D-309240

Compatible panels
For panels that are compatible with the IQ Lock-PG, access https://bit.ly/3mnWCmx.
IQ Lock-PowerG Installation and User Guide D-3092406

IQ Lock-PG kit details
Before you install the IQ Lock-PG, ensure the kit contains the following items:
Figure 1: IQ Lock-PG kit
A
B
C
H
I
J
K
L
M
D
F
G
E
Callout Component
A Physical key X 2
B Exterior assembly
C Latch
D Latch screws
E Strike screws
F Strike and optional reinforcement plate
G Mounting plate
H Screws for mounting the interior assembly to the door. Door thickness should
be between 35 mm and 58 mm.
I Interior assembly
J Screws
K Battery cover
L Drive-in collar
M Reset tool
Important: The kit also contains four AA alkaline batteries.
7IQ Lock-PowerG Installation and User Guide D-309240

Note: To install the IQ Lock-PG you need a Philips head screwdriver, a flat head screwdriver,
and a hammer.
Specifications
The following table outlines the IQ Lock-PG technical and mechanical specifications.
Table 1: Specifications
Type Description
Weight 1.6 kg / 3.6 lb
Operating temperature Exterior: -31ºF to 150ºF (-35ºC to 65ºC) Interior:
32ºF to 140ºF (0ºC to 60ºC)
Operating humidity 20% to 95%
Operating voltage 4.6 V to 6.0 V
Battery life Mimimum 12 months, six user code unlock
events, and ten unlocking and locking cycles for
each day
Wireless communication protocol PowerG
Prerequisites
Before you install the IQ Lock-PG, ensure the following requirements are met:
• Measure the door hole to confirm that it is 1 1/2 in. or 2 1/8 in. (38 mm or 54 mm). If the hole
measures 1 1/2 in. (38 mm), remove the fire cup.
Figure 2: Exterior assembly hole dimension and removing the fire cup
1 1/2 in.
(38 mm)
• Measure to confirm that the door thickness is between 1 3/8 in. and 2 1/4 in. (35 mm to 58 mm).
• Measure to confirm that the door hole backset is 2 3/8 in. or 2 3/4 in. (60 mm or 70 mm).
• Measure to confirm that the latch hole is 1 in. (25.4 mm) from top to bottom.
IQ Lock-PowerG Installation and User Guide D-3092408

Figure 3: Prerequisite check list
1 in. (25.4 mm)
A
1 1/2 in. or 2 1/8 in.
(38 mm or 54mm)
1 3/8 in. and 2 1/4 in.
(35 mm to 58 mm)
2 3/8 in. or 2 3/4 in.
(60 mm or 70 mm)
C
B
D
Callout Component
A Door hole is 1 1/2 in. or 2 1/8 in. (38 mm or 54mm)
B Door thickness is between 1 3/8 in. and 2 1/4 in. (35 mm to 58 mm)
C Door hole backset is 2 3/8 in. or 2 3/4 in. (60 mm or 70 mm)
D Latch hole is 1 in. (25.4 mm) from top to bottom
9IQ Lock-PowerG Installation and User Guide D-309240

Installing the IQ Lock-PG
The diagram shows you how to install the IQ Lock-PG components.
Figure 4: IQ Lock-PG installation overview
A
B
H
I
J
K
D
F
G
E
C
Callout Component
A Physical key X 2
B Exterior assembly
C Latch
D Latch screws
E Strike screws
F Strike and optional reinforcement plate
G Mounting plate
H Screws for mounting the interior assembly to the door. Door thickness should
be between 35 mm and 58 mm.
I Interior assembly
J Screws
K Battery cover
Choosing a faceplate
The IQ Lock-PG latch has a rectangular faceplate in place as the default faceplate. A round drive-in
collar is included in the kit if it is required. The following topics outline how to choose the correct
faceplate:
•Checking the rectangular faceplate
•Attaching the round drive-in collar
IQ Lock-PowerG Installation and User Guide D-30924010

Checking the rectangular faceplate
1. Check the door latch hole to see if the rectangular faceplate is suitable. If it is not suitable,
proceed to the topic Attaching the round drive-in collar .
2. If the rectangular faceplate is suitable, continue to Installing the latch.
Figure 5: Rectangular faceplate
11IQ Lock-PowerG Installation and User Guide D-309240

Attaching the round drive-in collar
1. Check the door latch hole to see if a round faceplate is required.
Figure 6: Round faceplate
2. If a round drive-in collar is required, remove the rectangular faceplate from the latch with a
flat head screwdriver wedged between the faceplate and the faceplate clip.
Figure 7: Removing the rectangular faceplate
3. Remove the rectangular faceplate. Rotate it counterclockwise and pull.
Figure 8: Rotated rectangular faceplate
IQ Lock-PowerG Installation and User Guide D-30924012

Figure 9: Drive-in collar
13IQ Lock-PowerG Installation and User Guide D-309240
4. Attach the drive-in collar.

Installing the latch
Use the following steps to install the latch on the door.
Before you begin: Make sure the latch is in an unlocked position.
1. Hold the latch in front of the door hole, with the latch face flush against the door edge.
a. If the slotted hole is centered in the door hole, no adjustment is required. Proceed to the
next step.
b. If the slotted hole is not centered in the door hole, you need to make adjustments.
IQ Lock-PowerG Installation and User Guide D-30924014

c. Rotate and pull the latch to extend the latch. Adjust so that the slotted hole is centered.
2. Install the latch and use a Philips head screwdriver to secure the latch with two latch screws.
Make sure to install the latch according to the UP mark on the latch.
15IQ Lock-PowerG Installation and User Guide D-309240

Installing the exterior assembly
Use the following steps to install the exterior assembly.
Before you begin: Make sure the bolt is in an unlocked position.
1. Route the cable below the latch.
2. Insert the torque blade into the slotted hole on the latch.
3. Route the cable through the hole in the mounting plate.
IQ Lock-PowerG Installation and User Guide D-30924016

4. Secure the mounting plate with two screws.
17IQ Lock-PowerG Installation and User Guide D-309240

Installing the interior assembly
Use the following steps to install the interior assembly.
Important: Do not insert the batteries until the lock is completely installed. Do not let the
interior assembly hang while attached to the cable.
1. Remove the battery cover. Connect the cable and ensure it is connected tightly.
If you want to remove the cable, press the top of the white connector and pull the cable out
carefully.
PCB Connector
Cable Connector
2. Rotate the thumb turn to the vertical unlocked position.
Torque Blade
3. Test the lock by rotating the thumb turn to make sure the bolt can extend and retract
smoothly.
IQ Lock-PowerG Installation and User Guide D-30924018

Setting left or right door orientation
Complete the following steps to ensure the lock functions correctly after you install it.
Before you begin: Ensure the hole in the door frame is drilled to a minimum of 1 in. / 25 mm
deep.
1. With the thumb turn in the vertical unlocked position, insert 4 AA batteries.
2. If the latch bolt does not start as part of auto-orientation, use a sharp pointed tool to press
and hold the reset button for 5 seconds until you hear a long beeping sound.
3. If the reset is successful, the latch bolt extends.
4. Replace the battery cover.
19IQ Lock-PowerG Installation and User Guide D-309240

IQ Lock-PowerG Installation and User Guide D-30924020
5. Install the strike on the door frame.