Johnson 1X User manual

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Issue date 2017-6-30 Edition 01 Doc No. SM-TM-AF-
020
Revision
date 01
Page 69
Johnson
Approval Review Editor
Kyle Schweitzer Alex Tang
1X & 1XE
T3X & T-1XE3XE
Service Manual
Johnson Industries (Shanghai) Co.,Ltd

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Contents
CHAPTER 1: SERIAL NUMBER LOCATION
1.1 .Console Overview…………………… …….………………...………….…………………………………...4
1.2 . Serial location/model type apply list………………………………………………………………………...5
CHAPTER 2: CONSOLE INSTRUCTION
2.1. 1X Console Description… ………..……….……………………………………………………………6
2.2 1XE Console Description………………………………………………………………………………...7
2.2. T3XConsole Description………………… ……………………………………………………………...8
2.3. T-1XET3XET3XH Console Description……………………………………………………………….10
2.4 1XE/T-1XE3XE Operation Description………………………………………………………………..11
CHAPTER 3: 1X/T3X CONSOLE SPECIAL MODE
3.1 Special Mode Browse……………………………………………………………………………………..15
3.2 Manage Mode……………………………………………………………………………………………...16
3.3 Engineer Mode…………………………………………………………………………………………….17
3.4 Service Mode………………………………………………………………………………......................18
3.5 Test Mode………………………………………………………………………………………………….18
CHAPTER 4: 1XE & T-1XE3XE CONSOLE SPECIAL MODE
4.1 Initial Setup……………………………..………………………………………………………………….19
4.2 BT Setup…………………………………………………………………………………………………...20
4.3 VA Setup…………………………………………………………………………………………………...21
4.4 Software updating…………………………………………………………………………………….......22
4.5 Special Mode Browse…………………………………………………………………………………….23
4.6 General………………………………………………………………………... ………………………….23
4.7 Workout…………………………………………………………………………………………...……….27
4.8 Setup Default……………………………………………………………………………………………...28
4.9 Update……………………………………………………………………………………………………..28
4.10 Network Setup…………………………………………………………………………………………...29
4.11 Asset Management……………………………………………………………………………………...29
4.12 Weather…………………………………………………………………………………………………..30
4.13 TV………………………………………………………………………………………………………....31

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Contents
CHAPTER 4: 1XE &T-1XE3XE CONSOLE SPECIAL MODE
4.17 Service…………………………………………………………………………………………………….33
4.18 Errors……………………………………………………………………………………………………...33
4.19 Management……………………………………………………………………………………………..34
4.20 Console Screen Calibration (T-1XE3XE-07) ……………………………………………………….35
CHAPTER 5: TROUBLESHOOTING
5.1 Electrical Diagram…………………………………………………………………………………………36
5.2 Ports Description…………………………………………………………………………………………..39
5.3.Error code…………………………………………………………………………………………………..43
5.4 Console Does Not Light Up……….. …………………………………………………………………….47
5.5 Speed Do Not Display…………………………………………………………………………………….47
5.6 Keypad /heart rate……….………………………………………………………………………………..48
5.7 Safe key ………. …………………………………………………………………………………………..48
5.8. Touch Screen Freeze…………………………………………………………………………………….49
5.9. Touch Screen Distortion………………………………………………………………………………….53
5.10Via Fit Issue (1XE/T-1XE3XE)…………………………………………………………………………..54
5.11 WIFI issue..……………………………………………………………………………………………….62
CHAPTER 6 : MAIN COMPONENT INSTALLATION
6.1 . Wi-Fi Module Install -(1X-04-C) & (T3X-05-C) ……………………………………………………….63
6.1.1. Wi-Fi setup (1X-04-C) & (T3X-05-C)…………………………..……………………………………..64
6.2 BT installation (For 1XE &T-1XE3XE console)………………………………………………………...65
6.2.1 BT setup( For 1XE & T-1XE3XE console)……..……………………………………………………..66
6.3 WIFI installation (For 1XE & T-1XE3XE console)…...………………………………………………...67
6.3.1 WIFI setup (For 1XE & T-1XE3XE console) ...……………………………………………………….68
6.4 VA Installation & Setup (For 1XE &T-1XE3XE console)...………...………………………………….69
4.14 Application………………………………………………………………………………………………..32
4.15 Calibration………………………………………………………………………………………………...32
4.16 Hardware………………………………...……………………………………………………………….33

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CHAPTER 1: SEARIL NUMBER LOCATION
1.1 CONSOLE OVERVIEW
T3X T-1XE3XE

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CHAPTER 1: SEARIL NUMBER LOCATION
1.2 serial location/model type apply list
Model Console Model ID
RECUMBENT ( R )
1X/1XE
R1X/R1XE
UPRIGHT ( U ) U1X/U1XE
ELLIPTICAL ( E ) E1X/E1XE
FRAME Console MODEL
T-1X-F T-1X-C T1X
T-1X-F T-1XE3XE T1XE
T-3X-F T-3X-C T3X
T-3X-F T-1XE3XE T3XE

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CHAPTER 2: CONSOLE INSTRUCTION
2.1 1X CONSOLE DESCRIPTION
A) WORKOUT KEYS: Simple program view and selection buttons.
B) GO: One Touch Start.
C) ENTER : Confirm each program setting.
D) BACK: Go to previous program setting.
E) NUMBER KEYPAD: Enter program settings.
F) UP/DOWN LEVEL: Adjust resistance level.
G) UP/DOWN TIME: Adjust workout time.
H) STOP: Ends workout and shows workout summary data.
I) COOL DOWN: Puts the console into Cool Down mode.
J) TOGGLE DISPLAY: Cycles between 3 or 4 rows of workout information displayed in LED window.
The console will automatically cycle between the workout information if the Toggle Display button is
pushed and held down for 3 seconds.

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CHAPTER 2: CONSOLE INSTRUCTION
2.2 1XE CONSOLE DESCRIPTION
2.2 1XE CONSOLE DISPLAY DESCRPITON
The Matrix machine is inspected before it is packaged. It is shipped in two pieces: the base and the con-
sole. Carefully unpack the unit and dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed before use.
The 1xe has a fully integrated touch screen display. All information required for workouts is explained on
screen. Exploration of the interface is highly encouraged. The information explaining how to program for
various workouts will give an explanation about the contents of each screen on the 1xe.
A) GO: One Touch Start.
B) STOP (displayed on-screen during workout): Ends workout and shows workout summary data.
C) COOL DOWN (displayed on-screen during workout): Puts unit into Cool Down mode. Cool Down
time is dependent on the workout

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CHAPTER 2: CONSOLE INSTRUCTION
2.2 T3X CONSOLE DESCRIPTION
ENTERTAINMENT BUTTONS
K) TV POWER: Turns connected TV on or off.
L) VOLUME UP/DOWN: Adjusts the volume output through headphones.
M) MUTE: Mutes sound.
N) CC: Turns closed captioning on or off.
O) CHANNEL UP/DOWN: Change channels on the integrated console TV.
P) LAST CHANNEL: Cycle between the current channel and the previous channel.
2.2 T3X CONSOLE DESCRIPTION

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CHAPTER 2: CONSOLE INSTRUCTION
2.2 T3X CONSOLE DESCRIPTION
A) WORKOUT KEYS: Simple program view and selection buttons. Press Fitness Test button to cycle
through available tests.
B) GO: One Touch Start.
C) ENTER: To confirm each program setting.
D) BACK: Go to previous program setting.
E)NUMBER KEYPAD: Allows for easy number inputs.
F) UP/DOWN INCLINE: Adjust incline and make program selections.
G)UP/DOWN SPEED: Adjust speed and make program selections.
H) UP/DOWN TIME: Adjust workout time.
I) TOGGLE DISPLAY: Cycles between 3 rows of workout information displayed in LED window. The con-
sole will automatically cycle between the workout information if the Toggle Display button is pushed and
held down for 3 seconds.
J) EMERGENCY STOP / IMMOBILIZATION: To stop all functions and immobilize the unit. The emergen-
cy stop on this treadmill must be returned to its original position in order to allow normal operation of the
unit.
K) STOP: Ends workout and shows workout summary data.
L) PAUSE: Pauses workout. Pause duration can be set in manager or engineering mode.
M)
COOL DOWN: Puts treadmill into Cool Down mode. Cool Down time is dependent on the length of the
workout.

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CHAPTER 2: CONSOLE INSTRUCTION
2.3 T-3XE3XH CONSOLE DESCRIPTION
T1XE/T3XE CONSOLE DESCRIPTION
The Matrix machine is inspected before it is packaged. It is shipped in two pieces: the base and the con-
sole. Carefully unpack the unit and dispose of the box material. Note: There is a thin protective sheet of
clear plastic on the overlay of the console that should be removed before use.
The T1xe/T3xe has a fully integrated touch screen display. All information required for workouts is ex-
plained on-screen. Exploration of the interface is highly encouraged. The information explaining how to
program for various workouts will give an explanation about the contents of each screen on the T1xe/
T3xe.

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CHAPTER 2: CONSOLE INSTRUCTION
2.3 T3XE CONSOLE DESCRIPTION
A) GO: One Touch Start.
B) UP/DOWN INCLINE: Adjust incline and make program selections.
C) UP/DOWN SPEED: Adjust speed and make program selections.
D) PAUSE (displayed on-screen during workout): Pauses workout. Pause duration can be set in manag-
er or engineering mode.
During pause, user can choose to stop or continue workout.
E) COOL DOWN (displayed on-screen during workout): Puts treadmill into Cool Down mode. Cool Down
time is dependent on the length of the workout.
F) EMERGENCY STOP / IMMOBILIZATION: To stop all functions and immobilize the unit. The emergen-
cy stop on this treadmill must be returned to its original position in order to allow normal operation of the
unit.
G) VOLUME UP/DOWN: Adjusts the volume output through headphones.
H) CHANNEL UP/DOWN: Allows for channel selection on the integrated console TV.
I) HOME: Will take the user back to the home screen.
J) LAST CHANNEL: Allows the user to cycle between the current channel and the previous channel they
were viewing.
K) DISPLAY MODE: Allows user to cycle through display modes.
L) CC/MUTE: Mutes sound and turns closed captioning on or off.
M) NUMBER KEYPAD: Allows for easy number inputs.
2.3 3XH CONSOLE DESCRIPTION
A) GO/STOP: One touch start (displayed on-screen
before workout). Press to end workout and show
workout summary data.
B) UP/DOWN INCLINE: Adjust incline during
workout.
C) UP/DOWN SPEED: Adjust speed during workout.
D) PAUSE: Pauses workout. Pause duration can be
set in manager or engineering mode.
E) EMERGENCY STOP / IMMOBILIZATION: To stop
all functions and immobilize the unit. The emergency
stop on this treadmill must be returned to its original
position in order to allow normal operation of the unit.
F) NOTE: Entertainment features are not enabled in
simple mode.

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CHAPTER 2: CONSOLE INSTRUCTION
2.4 1XE Operation Description
1.GETTING STARTED
1)Touch the USER button to sign-in with your XID.
2)Touch the GUEST button to workout anonymously.
3)Touch the REGISTER button to create a new XID.
4) For help or more information, touch
5) To change language, touch
2.USER SIGN-IN
1) Enter your XID and touch
2) Enter your PASSCODE and touch
3.REGISTER A NEW USER
1) Don’t have an xID account? Registration is easy.
2) Follow the on-screen prompts to create your free account.
3) Review your information and select the I ACCEPT THE TERMS AND CONDITIONS box to review
the Terms and Conditions.
4) Touch to complete registration. Your account is now active and you are signed-in.

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CHAPTER 2: CONSOLE INSTRUCTION
4. LOGIN SCREEN
GO SCREEN
Touch GO to begin working out immediately. Or...
Touch the WORKOUT CATEGORY button of your choice to customize your workout.
5 . PROGRAM SETUP
1) After selecting a WORKOUT CATEGORY button, select one of the PROGRAMS listed to the left. For
more information on a selected program, touch .
2) Use the SLIDER CONTROLS to adjust your program settings.

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CHAPTER 2: CONSOLE INSTRUCTION
6. HOME SCREEN

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CHAPTER 3: 1X/T3X CONSOLE SPECIAL MODE
3.1 Special Mode Browse
Mode name Method Programmer List
special mode
Manage mode “√” + “1001” + “√”
Refer to below picture
Engineer mode “√” + “2 0 0 1” + “√”
Service mode “√” + “3001” + “√”
Test mode “√” + “5001” + “√”
Notes: Press “+/-“ to scroll programmer menu
Press “√” to refer more details about programmer, press “←” to return.

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Category Name Default Range
Workout
Maximum Time 60 4-99
Default Time 20 4-max
Default level 1 1-10
Pause Time 5:00 00:30/1:00/2:00/3:00/4:00/5:00
User
age 30 10-100
weight 150lb/68kg 50lb/23kg-400lb/182kg
Default height 72/183(inch/cm,
1inch=2.54cm) 36/91-96/244
gender male Male/female
Date &Time
Date 30 10-100
Time 150lb/68kg 50lb/23kg-400lb/182kg
Time Zone 21 1-78
speed Unit Standard Standard/Metric
software version -- UCB/LCB/Language/wifi/bootloader
Update -- UCB/LCB/Language
General Accumulate Distance 0 0-999999
Accumulate Time 0 0-999999
Language Default Language English 12 language
Erase EEPROM -- Notes: Erase language data in EEPROM
Machine
Type -- Select the right one
Serial Number
--console
--frame
Input the right serial
number Console/Frame
Out of Order off On/off
Beeper on On/off
Headphone Jack
-- Notification
--enable
--30000
--Enable/Disable
--1000~1000000
USB Port
--protection Enable Enable/Disable
Keypad
-- Stuck Check
-- Notification
-- Enable
-- Enable
-- Enable/Disable
-- Enable/Disable
3.2 Manage Mode :
CHAPTER 3: 1X/T3X CONSOLE SPECIAL MODE

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Category Name Default Range
TV
Power off ON/OFF
OFF:Turn off TV Power after reset
Input Source off OFF/TV/PCTV/Remote TV
Default Volume --
a. input default (DF: 15/Range 1~15)
b. Max (DF: 32/ Range: 1~32)
c. Output Default (DF: 13/Range: 1~Max)
Remote TV support a/b/c item, others only
support
Internet
Disable/Enable -- Disable/Enable
MAC ID Shows the actual
MAC address --
IP Shows the actual IP
address --
AP Mode OFF ON/OFF
Export setting to USB -- Export WiFi setting to USB
Import setting from USB -- Import WiFi setting to USB
Reset -- Reset internet
Erp -- off Off~30
3.2 Manage Mode :
CHAPTER 3: 1X/T3X CONSOLE SPECIAL MODE
3.3 Engineer Mode
Category Name Default Range
Error codes -- enable Enable/Disable
DAPI server production Dev/QA/Staging/Production
SSL on On/off

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CHAPTER 3: 1X/T3X CONSOLE SPECIAL MODE
3.4 Service Mode :
Category Name Default Range
Accumulate Distance 0~999999Mile/Km
Time 0~999999Hours
Log
Error
--display
--reset
none Error0~Error10/None
Headphone Jack
Sensor
--Insert Counts
--reset
-- --0~999999
--clear log in times
configuration Export to USB -- --
Import from USB -- --
Factory De-
fault Reset Notes: factory default reset
Asset
management Disable/Enable Disable Disable/Enable
Club ID -- 63
xID Login Disable/Enable Disable Disable/Enable
3.5 Test Mode :
Category Test Procedure
Display Press “√” to test display, press”←” to back, press”+/-“ to scroll menu
keypad Press “√” to test the keypad, press”←” to back, press”+/-“ to scroll menu
CSAFE
1. press ”√”+”5 0 0 1”+”√” in turn to enter test mode.
2. press “+/-” to select CSAFE.
3. press “√” to start testing, display will show “CSAFE OK or FAIL”
WIFI
1. press ”√”+”5 0 0 1”+”√” in turn to enter test mode.
2. press “+/-” to select wifi.
3. Press “√” to test the WIFI hardware.
Headphone Jack Test Headphone Jack hardware
ERP
Auto/5/10/30/60(seconds)
ErP testing only work in testing mode, it will not save and not work when the
console out of testing mode. Auto-the machine will enter ErP mode after
press”√”.

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CHAPTER 4: 1XE/T-1XE3XE CONSOLE SPECIAL MODE
4.1 Initial setup :
Press”√”+”2 0 0 1” +”√” in turn to enter engineer mode, then select "Restore Factory Defaults" for setup
Step 1 Select Language
Step 2 Machine Selection: base on MCB and
frame
Step 3 Features selection
Step 4 Network Setup
Step 5
Machine Information
First column: Facility ID
Step 6
Date & Time Setup
Complete time setup and then select √,
back to user screen, initial setup finished.

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4.2 BT setup
CHAPTER 4: 1XE/T-1XE3XE CONSOLE SPECIAL MODE