JOOLCA Hottap User manual

Hottap
User Guide

Warranty & support
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some very handy getting-started videos & troubleshooting
tips.
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Contents
HOTTAP
General information
Storage
Setting up
Operation
OFF GRID PLUMBING
General information
Setting up & use
TROUBLESHOOTING
SAFETY WARNINGS
SAFETY INSTRUCTIONS
WARRANTY
4
9
11
14
18
20
23
29
30
35

4 USER GUIDE HOTTAP 5
Hottap : General information
HOTTAP is activated by water pressure
• Without sucient water pressure, nothing will happen
• Running on mains water is no problem
• House pumps are generally powerful enough
• Gravity feeds require a drop height of at least 15m
• 12V pumps must have a ow rate of 6-12L/min and a cut-o of
40-60 PSI
• 12V pumps powered by weak batteries have lower output than stated
• 12V pumps with partially blocked suction lters have lower output
than stated
• Restricting water pressure (kinked hoses or debris In lters) impacts
the HOTTAP
HOTTAP shows quality of ame in viewnder
• Look through slits above the control dials to see the burners
• If you see no ame, HOTTAP has not ignited
• A still blue ame with yellow tips is perfect
• A ame that moves side to side or stretches up means wind issues
• A yellow ame indicates an issue with the gas mixture
HOTTAP is limited by the laws of physics
(and the government regulatory authority)
• HOTTAP automatically shuts o when outlet water hits +50ºC
• In summer, lower gas ow and increase water ow to avoid safety
shut-o
• In winter, run at high gas ow and low water ow for maximum
heating
• The temperature of incoming water can be increased by a maximum
40ºC (e.g. if incoming water is +5ºC, HOTTAP can put out +45ºC water)
• If you have a 12V pump (included in some kits), you can gradually
increase the temperature by recirculating the water; simply direct the
heated water back into the container you are drawing from until it has
reached desired temperature
Dimensions: 450H x 290W x 170D mm
Weight: 4.3kg
Approval number: GMK10121
Run Time with 9kg Bottle: ~15hrs
Battery: 2 x D-cell (for ignition only)
Flow rate: 2.5L - 6L per minute
Max. temp: 50°C
Min. water Pressure: 70kPa
Max. water Pressure: 900kPa
Gas hose length: 1.2m
Shower hose length: 5m
Nominal gas consumption: 28MJ/h
290mm 170mm
450mm

6 USER GUIDE HOTTAP 7
Parts overview*
1. HOTTAP unit
2. GasKnect snap-on tting
3. 1.2m Gas hose
4. Lightweight feet**
5. Shower head
6. 4m shower hose
7. 1m shower hose
8. Shower handle with switch
9. Magnetic shower handle holder
10. Hose coupling connector
11. Three-way hose splitter
*Your kit may contain additional accessories, please consult your quick start guides for more information
** Nomad kit includes a Heavy duty stand in place of Lightweight feet.
1
2
3
11
4
5
10
6
7
8
9
Lightweight feet variant
630mm
470mm 300mm
360mm
590mm625mm
Heavy duty stand variant

8 USER GUIDE
Storage
Before storing, make sure the unit is cool to the touch.
1. Turn your gas cylinder o and remove the gas hose. If using
the Gasknect coupler, pull down on the bottom of the
coupler and the hose will release. If not using the GasKnect,
unscrew the gas hose.
2. Turn o your water supply and disconnect the water hoses.
3. Drain water from the Hottap and water hoses then
pack away.
4. If storing for extended periods, remove the
2x D-cell batteries.
FROST DAMAGE WARNING
If you’ll be using your Hottap in areas
prone to frost, please disconnect
water hoses after use. This is to avoid
frost damage to Hottap’s internal
components.
For additional safety considerations,
please refer to pages 29-30.

x2
HOTTAP 1110 USER GUIDE
Setting up Hottap
1. Install 2 D-cell batteries
observing the labelling on
the battery box and the
batteries.
2. Using a spanner, connect
the female GasKnect
tting to the gas hose.
Do not use thread tape
Connect the regulator
to the gas bottle and
the GasKnect to the
Hottap unit.
The gas cylinder must be
positioned away and to
the side of the appliance.
It must never be directly
beside, below or above
the appliance.
Before setting up, please note that Hottap requires a water
pressure of at least 70kPa to work. This part of the guide
assumes that you have access to mains water.
For use with the O-Grid Plumbing kit, please refer to
pages 20-21.
To set up your Hottap for use, please cover the following steps:

12 USER GUIDE HOTTAP 13
3.a. Heavy-duty stand
Connect all hoses (see
point 4.) and place unit
into the heavy-duty stand.
3.b. Hang the Hottap on a
suitable vertical surface
3. When mounting your
Hottap, please ensure
that there is sucient
clearance from people
and combustible
materials: at least
1,000mm from the top,
600mm at the rear and
at least 500mm from the
sides and front of the unit.
Depending on what
particular Hottap kit you
own, you may mount it in
one of three ways:
3.c. Lightweight legs
Fasten the lightweight
feet with the captive
thumb screws.
4. Attach the red shower
hose to the red quick-
connect tting.
Connect the blue hose to
your water source and to
the blue quick-connect
tting on the Hottap.
Attach the GasKnect brass
tting to the gas inlet.
5. Connect the regulator to the
gas cylinder. Open the gas
cylinder by twisting the valve
knob in an anti-clockwise
direction one full turn.
Check the entire gas line for
leaks by coating the hose and
connection points with soapy
water. Do not use a ame. If
bubbles are formed or you
can hear a leak, turn o the
gas at the cylinder. Tighten all
connections and test again.
Once you have determined
that there are no leaks, the
appliance is ready to use.
Turn the gas o.
Setting up Hottap

USER GUIDE HOTTAP 15
1. Ensure that the shower
handle switch is in the “o”
position.
2. Turn the gas on by
twisting the cylinder valve
knob in an anti-clockwise
direction one full turn.
3. Open the valve at your
water source. Please note
that, since the shower
handle switch is in the “o”
position, water should not
be owing through the
showerhead
Hottap operation

USER GUIDE 17
5. Adjust the red ame lever and the blue water ow dial to
nd your desired temperature and ow rate.
For higher temperatures, turn the ame up and the
water ow down.
For lower temperatures, turn the ame down and the
water ow up.
4. You can now control the entire system at the shower handle
switch. Flick it on: the water starts to ow and the Hottap
burner automatically ignites. Flick it o: the water ow stops
and the Hottap burner automatically extinguishes.
Bearing in mind that the water might be very hot, stand clear of
the shower when turning it on.
Hottap operation

18 USER GUIDE HOTTAP 19
O Grid Plumbing :
General information
Self-priming height: 1.8m
Open ow: 6 LPM
Volts: 12V DC
Max pressure: 60 PSI
Duty cycle: Intermittent
Max amps: 5.8A
130mm 75mm Ø90mm
160mm
225mm
1. 12V pump
2. 5m lighter port lead
3. 2m intake hose
4. 2m outlet hose
5. Two-stage lter
6. Intake collar
1
2
3
4
5
6

20 USER GUIDE HOTTAP 21
O Grid Plumbing :
Setting up & Use
1. Remove the red plugs
from the inlet and outlet of
the pump.
5. Plug the lighter port
cable into the pump and
connect to power.
6. Press the power button
on the pump, leaving it
in the “on” position. You
can now start and stop
the pump (as well as the
Hottap) simply by icking
the switch on the shower
or faucet handle.
3. Set up your lter for
intended use - i.e. with or
without the intake collar -
and attach to end of pump
inlet hose. Drop or throw
lter into water source.
2. Snap the hoses onto the
quick-connect ttings on
the water inlet and outlet.
4. Observing the ow
direction of the pump,
attach the pump outlet
hose to the blue
quick-connect tting on
the Hottap.
great for water sources
with narrow openings
(like your jerry can)
intake collar
the intake
collar raises
the lter o
the ground

HOTTAP 2322 USER GUIDE
Troubleshooting
JOOLCA SUPPORT PORTAL
Should your appliance not be operating correctly, please refer
to the following pages for immediate technical advice.
You can also check out our online support portal at
support.joolca.com
There’s a wealth of information, including some very handy
getting-started videos and troubleshooting tips.
Most technical issues can be resolved without any need for
repairs. However, should you require personal advice
or service, please don’t hesitate to contact Joolca
Customer Support.
IMPORTANT!
Do not attempt to repair or modify the appliance.

24 USER GUIDE HOTTAP 25
THE APPLIANCE WILL NOT IGNITE AT ALL
• Ensure new batteries are installed in the correct polarity (+/-).
Check the cap of the battery case for instructions on how they
should be installed. Check that batteries are not past their
expiration date.
• Check for sucient water ow and pressure. The unit must
have a minimum of 45kPa of sustained water pressure and
at least 4LPM to activate the burners. At high water ow, 70kPa
is required.
• Check that the water inlet lter is free from debris. To ush the
system, connect the blue input water hose to the red outlet
port on the Hottap and turn on the water ow. Once complete,
disconnect hose and set up Hottap as per
standard instructions.
• If you can hear the clicking sound of the igniter, the batteries
might be faulty or running low. This is particularly likely if you
can hear a slow 1-2 clicks per second (at full power, there
are 4-5 clicks per second). Check the expiration date of your
batteries and try a fresh set.
Troubleshooting : Hottap
Low battery
No water ow
Flame not lit
Overheating safety cutout
AUTOMATIC DIAGNOSTICS
To identify a range of potential issues, simply press and hold
the Joolca logo button below the LED display.
THE UNIT SHUTS DOWN SHORTLY AFTER STARTING
• Outlet water might have reached +50ºC, triggering the
automatic safety cutout. Increase the water ow and lower the
ame setting.
• Check the water ow and pressure. The unit must have a
minimum of 45kPa (at low water ow) of sustained water
pressure and at least 4LPM to activate the burners.
• Strong winds might have extinguished the ame. Ensure unit
is sheltered.
• If the unit turns o when you increase the water ow, you
either don’t have enough water pressure (perhaps using a
gravity feed or an undersized pump) or there is a blockage
somewhere. Check hoses for kinks and all lters, including the
threaded brass inlet tting on the Hottap, for debris.
THE WATER IS NOT HOT ENOUGH
• Adjust the red ame lever and the blue water ow dial.
For higher temperatures, turn the ame up and the water
ow down.
• The temperature of the input water might be too low. If this is
the case, you can cycle water between the appliance and a
source reservoir until it has reached your desired temperature.
• Check the quality of the ame through the viewing window.
If the ame is yellow rather than blue, the gas regulator
might have broken down. Immediately shut down the unit
and call Joolca Customer Service.
DO NOT attempt to use the appliance.

27
HOTTAP
26 USER GUIDE
THE PUMP ISN’T WORKING AT ALL
• Check that the pump is properly connected to a 12V power
source or charged 12V battery.
THE PUMP MAKES A NOISE BUT DOES NOT PUMP WATER
• Ensure that the red plastic plugs have been removed from the
water inlet and outlet valves.
• Ensure that the inlet hose suction lter is clear. If clogged,
back-ush or disassemble and rinse individual parts.
THE FLOW OR PRESSURE SEEMS TO HAVE BEEN REDUCED
• Ensure that hoses are free from kinks and debris blocking
water ow.
• Ensure that the HOTTAP inlet lter is free from blockages.
• Ensure that your 12V battery holds a sucient charge to power
the pump.
• Ensure that all water hose connections are tight and that there
are no air leaks.
Troubleshooting :
O Grid Plumbing

HOTTAP 2928 USER GUIDE
Safety warnings
IMPORTANT!
It is important that you read these instructions carefully
and understand the operation and safety features of this
appliance. Familiarise yourself with the appliance before
connecting it to the gas cylinder. Failure to follow the
warnings and instructions may result in damage to unit and /
or serious injury. Keep these instructions for future reference.
CAUTION!
This appliance is not intended for the supply of drinking water.
IMPORTANT!
This appliance is designed to be used with a source water
temperature of 20ºc or below. If the temperature of the outlet
water exceeds 50ºc the burners will shut o. You will be
required to turn the water ow o and back on to reignite
the burners.
WARNING!
This appliance is intended for the supply of heated water for
the purpose of washing and cleaning only.
WARNING!
Check and conrm safe water temperature before using this
appliance. Water from this appliance may be very hot.
WEATHER WARNINGS: RAIN AND FROST
Keep unit protected from rain. In cold climates, keep unit
safe from frost damage by disconnecting water hoses and
draining after use.
>20°C

30 USER GUIDE HOTTAP 31
Safety instructions
GENERAL WARNINGS
This appliance shall only be used
with the Australian Approved
1200mm ULPG gas hose and
regulator assembly supplied
with the appliance and must
be connected only to an ULPG
gas cylinder certied to AS2469
standards tted with POL
connections only.
IT MAY BE HAZARDOUS TO
ATTEMPT TO FIT OTHER TYPES
OF GAS CONTAINERS
This appliance is to be stored in
a dry and well-ventilated location
free from direct sunlight. Do not
store when still connected to
the cylinder. Make sure that the
cylinder is disconnected and is
stored in a well-ventilated area,
free from direct sunlight, heat
and ignition sources and out of
reach of children. If being stored
indoors, ensure that the location
complies with the standard AS/
NZS1596.
This appliance must only be
serviced by an authorized service
agent, return to your place of
purchase for service and repair.
DANGER!
• This appliance is designed for
outdoor use only.
• Use only in well
ventilated areas.
• Do not use this appliance if it
has damaged or worn seals.
• Do not use this appliance if it is
leaking, damaged, or does not
operate properly.
• CAUTION:
Accessible parts may be very
hot. Keep young children away.
• USE OUTDOORS ONLY
• This appliance shall only be
used in an above ground
open-air situation with natural
ventilation, without stagnant
areas, where gas leakage and
products of combustion are
rapidly dispersed by wind and
natural convection.
• Do not use adaptors or modify
the appliance to t other
connectors or cylinders.
• When using this appliance,
children must be supervised by
an adult at all times.
• Never leave the appliance
unattended when operating.
• Do not use as cooking
appliance or modify for any
other reason.
CARBON MONOXIDE HAZARD
ONLY USE IN WELL-
VENTILATED AREAS. CARBON
MONOXIDE HAZARD - USING
THIS APPLIANCE IN AN
ENCLOSED SPACE MAY
CAUSE DEATH. DO NOT USE
IN CARAVANS, TENTS, MARINE
CRAFT, CARS, MOBILE HOMES
OR SIMILAR LOCATIONS.
IMPORTANT
• Avoid twisting and kinking the
ULPG Gas hose.
• If there is a leak on your
appliance (smell of gas),
immediately attempt to turn o
the cylinder valve. Remove the
appliance to a well-ventilated
location away from any ignition
source. Check for leaks using
soapy water. Do not try to
detect leaks using a ame.
• Do not attempt to move or
relocate the appliance when it
is operating.
• Extinguish the burner and
allow to cool. Disengage the
gas cylinder then move
the appliance.
Check for gas leaks
• Check that seals between the
appliance and the gas container
are in place and in good
condition before connecting
the gas container.
• Only use the hose assembly as
supplied with this appliance for
connection to the cylinder –
Do not use adaptors
• Check that all connections are
tight and that the gas cylinder
connection has been tightened
before you turn the cylinder gas
valve on.
Never check for leaks with a
ame or pilot light.
• Using soapy water, coat all
connections. If bubbles appear
turn the cylinder gas control o
and re-tighten the connection
before re-testing.
• Inspect the appliance regularly
for signs of wear, leaks or
incorrect operation. If symptoms
such as aring of the burners,
issues with lighting, damage
to hoses or connections or
leaks from seals or gas controls
are identied do not attempt
to repair, contact the Joolca
Customer Support team.
• To check there is still gas in
the cylinder, disconnect from
the appliance and hold the
cylinder in a vertical position
and shake from side to side.
If there is a sound or liquid
movement inside, the cylinder
contains gas.
• When changing gas cylinders
ensure this is conducted
outside in a well-ventilated
location free from people,
animals and ignition sources
such as naked ames, pilot
lights and electrical equipment
such as heaters or elements.

32 USER GUIDE HOTTAP 33
Safety instructions
This appliance must only be used in an above ground open-air
situation with natural ventilation, without stagnant areas, where gas
leakage is rapidly dispersed by wind and natural convection.
The following gures are a diagrammatic representations of outdoor
areas suitable for use with this appliance. Rectangular areas have
been used in these gures – the same principles apply to any other
shaped areas.
Any enclosure in which the appliance is used shall comply with one
of the following.
FIGURE A1 – Outdoor Area Example 1.
FIGURE B1 – Outdoor Area
Example 2.
FIGURE B2 – Outdoor Area
Example 3.
With both ends open.
A) An enclosure with walls on all sides, but no overhead cover
B) Within a partial enclosure that includes an overhead cover and no
more than two walls
open both
ends
FIGURE C1 – Outdoor Area Example 4. With the open side at least 25%
of the total wall area and 30% or more in total of remaining wall area is
open and unrestricted.
FIGURE C2 – Outdoor Area Example 5. With the open side at least 25%
of the total wall area and 30% or more in total of the remaining wall area
is open and unrestricted.
30% or more in total of
the remaining wall area
is open and unrestricted
Open side at least 25%
of total wall area
C) Within a partial enclosure that includes an overhead cover and
more than two walls, the following shall apply
30% or more in total of the
remaining wall area is open
and unrestricted

35
HOTTAP
34 USER GUIDE
Safety features
Overheating sensor
The appliance will automatically shut down when the outlet
water reaches +50ºC.
Water ow sensor
The burners will automatically extinguish if the water ow ceases
or becomes restricted.
Tilt sensor
The appliance must remain vertical to operate. If it is knocked
over, it will automatically extinguish the burners.
Joolca 2-year warranty
Your Joolca appliance comes with a warranty that covers parts
and labour for 2 years from the date of purchase. Full terms of
this warranty are found on the Joolca website:
joolca.com.au/warranty
joolca.co.nz/warranty
To make a warranty claim, please call the Joolca Customer
Support team or contact us via the website.
Please be advised that many warranty claims are resolved
through simple troubleshooting, without the need for repairs.
For troubleshooting tips, please refer to pages 23-26.
For further technical support, please visit support.joolca.com
or contact our Customer Support team on:
1300 669 500 / [email protected] in Australia
[phone] / [email protected] in New Zealand

Require assistance?
support.joolca.com