joule JPSH01 User manual

Installation and Operation Manual
for Joule Eco Smart Heater
(Model: JPSH01-JPSH05, JPSH01V-JPSH02V)
November, 2022

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Introduction
Joule Eco Smart Heater is designed for heating residential, office, industrial and other premises.
The present Manual contains a detailed description of the device, as well as instructions for its installation and
operation.
Copyright
The Joule trademark belongs to Joule Production SIA (hereinafter referred to as Joule Production). All other
similar trademarks and names, as well as logos and other symbols are the property of their respective owners*.
All materials under Perenio® tradename contained therein are protected in accordance with international and
local laws including Acts on Copyrights and related rights. Any reproduction, copying, publication, as well as
further distribution or public display of material contained in the present document (whether in full or in part)
shall not be allowed until an appropriate permission of the copyright owner is obtained. Any unauthorized usage
of materials contained herein may lead to civil liability and criminal prosecution in accordance with applicable
laws.
Any eventual mentioning of other company names and equipment in the present document is made solely for
the purpose of clarifying and describing the device operation and shall not infringe on the third party’s
intellectual property rights.
*Google Play and Google Home are trademarks of Google Inc.; App Store is the registered trademarks of Apple Inc.; Yandex is the
registered trademark of YANDEX LLC.; Amazon Alexa is the registered trademark of Amazon Technologies, Inc.
Responsibility and Technical Support
The present document is prepared in accordance with all necessary requirements and contains detailed
information on the device installation, configuration and control valid as of the date of its issue.
Joule Production reserves the right to modify the device and make corrections or changes to this document
without prior notice of the User, and shall not be responsible for any potential negative consequences which
may arise from the use of an outdated version of the document, as well as for any possible technical and/or
typographical errors, either omitted or accidental, or any related damage that may result from the document
transfer or the use of the devices. Joule Production shall make no guarantee with respect to any data contained
herein including but not limited to the device merchantability and fitness for a particular purpose.
In case of any discrepancies between language versions of this document, the Russian version of this User
Manual shall prevail.
For any technical issues, please contact your local Joule Production representative or the Tech Support
Department at joule.kz, joule.by or joule-eco.ru.

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Conformity to standards
The device is CE certified and meets the requirements of the following European Union
directives:
•Electromagnetic Compatibility Directive 2014/30/EU;
•Low Voltage Directive 2014/35/EU.
The device complies with the UKCA labeling requirements necessary to sell the device in the
United Kingdom.
The device passed all assessment procedures established in the technical regulations of the
Customs Union and complies with the norms of the Customs Union countries.
The device meets the requirements of the RoHS Directive 2011/65/EU on the restriction of
hazardous substances.
The device meets the requirements of the technical regulation of the Republic of Belarus TP
2018/024/BY (Telecommunications equipment. Safety).
Additional confirmation of product safety and quality by TÜV NORD
National Mark of Conformity of Ukraine, indicating that the device meets all required
technical regulations.
The crossed-out trash can symbol is used to label electrical and electronic equipment and
indicates separate collection.
The symbol is given in accordance with Directive 2012/19/EU on Waste Electrical and
Electronic Equipment (WEEE)* and indicates that this equipment requires separate
collection at the end of its life and must be disposed of separately from unsorted municipal
waste.
To protect the environment and human health, dispose of used electrical and electronic
equipment according to approved safe disposal guidelines
AM
AZ
BY
GE
KZ
PL
RU
TM
UZ
Limitations and Warnings
WARNING!
The warnings, precautions, and instructions contained in this document may not contain every possible
hazardous situation. Use common sense when using the device.
Please read the information in this section of the document carefully before you start installing and operating
the device.
WARNING! To avoid overheating, do not cover the heater.
WARNING! Do not place the heater directly under a power outlet.
WARNING! Do not use the heater if the glass panels are damaged.

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Warning symbols and icons
Hot surface. Danger of burns from
contact with heated surface. Do not
touch the heating panels until they
are cooled down completely
IP44
The degree of protection of the device
casing ensuring protection against
ingress of solid objects larger than
1 mm, as well as drops and splashes of
liquid falling at any angle
To avoid overheating, do not cover
the device, do not dry clothes on it
Function of maintaining the set
temperature (for remote control)
The device is intended for indoor use
only
Built-in tilting sensor
Very thin heat emitting panel
Can be mounted on the wall
Non-toxic materials are used in the
material composition
Can be installed on legs
Safety operation rules
1. The device shall be installed and used as described in this manual only. Any other use not specified
therein may cause fire and other hazards, as well as injury to persons.
2. The device is intended for operation in a room with an ambient temperature of 0 °C... +40 °C.
3. Keep children and pets away from the area of installation of the Eco Smart Heater, as contact with the
device in operation may result in burns.
4. Do not install and operate the device on the ceiling.
5. The device may only be operated when it is properly mounted on brackets or special legs as supplied
within the scope of delivery.
6. The included hooks and dowels are designed to mount the unit on a reinforced concrete wall only. When
installing on another type of wall, you should choose the appropriate fasteners that are suitable for both
the wall and the device weight of more than 10 kg. The manufacturer shall not be liable for any damage
resulting from the use of unsuitable fasteners.
7. The installation area shall be level, i.e. without any bends or warps (flat vertical or horizontal surface). If
the device is in the wrong position when connected to the source of power, it will emit short beeps.
8. Do not bend the device or otherwise use force for wall installation using screws.
9. When moving the device, you may only hold it by brackets on its back. Do not move the device by the
glass panel while it is switched on or hot.
10. If the device is connected to the mains, it is strongly recommended to ensure quick and easy way to
disconnect it from the source of power.
11. Do not mount the device directly under or on top of an electrical socket!
12. Do not allow the power cable to come into contact with the heating panel!
13. To avoid supply network overloading and the risk of fire, do not use an extension cord to connect the
device to the power source, or connect the device to the mains socket along with other household
appliances.
14. Do not touch the heating panel during operation of the device.
15. Do not use the device in the case of damage or cracks, or any signs of damage to any other parts thereof,
e.g. the power cable.

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16. If the power cable is damaged, it may only be replaced by an authorized service center or other
authorized party.
17. Do not drop, throw, disassemble or attempt to repair the device on your own. Stop using the device, it
is has fallen.
18. Do not expose the device to direct sunlight or moisture, oils, chemical or other organic liquids, or
vibrations.
19. Do not use the device in a combustible, explosive and/or dusty environment, as well as in areas where
corrosion of its materials is possible.
20. Do not operate the device in areas with high level of humidity, such as bathrooms, showers or swimming
pools.
21. Do not dry clothes or any other items with the device, and do not place it less than 1 meter away from
any fabrics, decorative objects or other flammable objects. WARNING! Violation of these
recommendations is at the user's risk, and the manufacturer shall not be liable for any damages resulting
from this violation.
22. Do not operate the device on carpets!
23. If the device is not used (heating mode switched off) for a long period of time, it shall be disconnected
from the source of power.
24. To avoid an unpleasant “burnt” smell, it is recommended to keep the device clean and free of dust
accumulation.
25. To clean the device, use a water-dampened cotton cloth followed by a dry streak-free cloth cleaning. Do
not clean the device until it is switched off and de-energized. Do not use cleaning agents or detergents
to clean the device.
26. The device is not intended for use by children under 12 years, or by persons of limited physical, sensory
or mental capabilities who have no adequate experience or knowledge in using the device, unless they
are supervised or instructed by a person responsible for their safety.
27. Do not use the device in areas with people who are unable to leave the room on their own or who are
not under the constant supervision of a person responsible for their safety.
WARNING!
Any damage to the device as a result overturning or falling will void the manufacturer's warranty.

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Contents
Introduction ............................................................................................................................................................ 3
Copyright................................................................................................................................................................. 3
Responsibility and Technical Support..................................................................................................................... 3
Conformity to standards......................................................................................................................................... 4
Limitations and Warnings ....................................................................................................................................... 4
Contents.................................................................................................................................................................. 7
1 General Description and Characteristics.............................................................................................................. 9
1.1 Purpose of the Device.................................................................................................................................. 9
1.2 Technical Data............................................................................................................................................ 11
1.3 Package Contents....................................................................................................................................... 12
1.4 Packaging and labeling............................................................................................................................... 12
2 Installation and operation.................................................................................................................................. 13
2.1 First installation and setup ........................................................................................................................ 14
2.1.1 Unpacking and Preparing for Installation/Mounting........................................................................... 14
2.1.2 Preparing the Installation Area............................................................................................................ 14
2.1.3 Installation on the floor ....................................................................................................................... 15
2.1.4 Wall Mounting ..................................................................................................................................... 18
2.1.5 Hardwiring Option ............................................................................................................................... 20
2.2 Initial Switching On.................................................................................................................................... 21
2.3 Manual Operation...................................................................................................................................... 21
2.4 Remote Control via Perenio Smart App..................................................................................................... 21
2.4.1 Installation of the Application.............................................................................................................. 21
2.4.2 Activation Process................................................................................................................................ 22
2.4.3 Additional Settings................................................................................................................................ 23
2.4.4 Control Panel........................................................................................................................................ 24
2.4.5 Setting Climate Mode .......................................................................................................................... 24
2.4.6 Viewing Energy Statistics ...................................................................................................................... 25
2.4.7 Setting Countdown Timer..................................................................................................................... 25
2.4.8 Setting Scheduled Timers ..................................................................................................................... 26
2.4.9 Event History........................................................................................................................................ 29
2.4.10 Subscriptions...................................................................................................................................... 30
2.4.11 Changing the Room or Location for the Eco Smart Heater ............................................................... 31
2.4.12 History and Push Notifications........................................................................................................... 31
2.5 Remote control via voice assistants........................................................................................................... 32
3 Maintenance and Repair.................................................................................................................................... 32
4 Warranty obligations ......................................................................................................................................... 32
5 Storage, transportation and disposal................................................................................................................. 34
6 Other information.............................................................................................................................................. 35
7 Troubleshooting................................................................................................................................................. 36
8 Glossary.............................................................................................................................................................. 36
Figures and tables
Figure 1 –Appearance (Model JPSH02).................................................................................................................. 9
Figure 2 - Appearance (Model JPSH02V) ............................................................................................................... 9
Figure 3 –Buttons, connectors and indicators..................................................................................................... 10
Figure 4 –Package Contents................................................................................................................................. 12

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Figure 5 –Examples of heater installation............................................................................................................13
Figure 6 –General drawing for the floor installation of JPSH01-JPSH05..............................................................15
Figure 7 –General drawing for the floor installation of JPSH01V-JPSH02V .........................................................16
Figure 8 –General assembly diagram for JPSH01-JPSH05 (wall mounting) .........................................................18
Figure 9 –Horizontal mounting with 2 or 4 screws ..............................................................................................19
Figure 10 –Vertical mounting with 4 screws........................................................................................................20
Table 1 –Power button functions.........................................................................................................................11
Table 2 –Power button LED indication.................................................................................................................11
Table 3 –Basic technical specification..................................................................................................................11
Table 4 –Available subscriptions..........................................................................................................................31
Table 5 –Typical errors and solutions...................................................................................................................36

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1 General Description and Characteristics
1.1 Purpose of the Device
Joule Eco Smart Heater is an electric heating device with heat emission mainly by infrared radiation designed
for primary, secondary and local heating of domestic, industrial and other premises (apartments, offices, trade
enterprises, gyms, educational institutions, catering companies, etc.).
The main advantages of the Joule Eco Smart Heater are as follows:
•Connection via Wi-Fi (2.4 GHz) or manual control;
•Low power consumption;
•Automatic maintenance of the desired temperature in the room;
•Large heat-emitting surface area;
•Possibility of installation on a vertical or horizontal surface;
•Option to lock the power button;
•Reduction of dust in the air due to lower convection (thermal movement of air volumes);
•Ability to control remotely via mobile app or voice assistants;
•Elegant glass surface and stylish design.
Figure 1 –Appearance (Model JPSH02)
Figure 2 - Appearance (Model JPSH02V)

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Venting hole
The venting hole in the heater body is required to ensure proper air circulation and is not a defect in the device.
Its location may differ for some models of heaters.
WARNING!
It is forbidden to block the venting hole of the device.
Figure 3 –Buttons, connectors and indicators
Assignment of buttons, connectors and indicators
Heat emitting panel
Glass panel of the heater radiating heat to warm the room
Mounting brackets
Metal fasteners for mounting the device on a vertical surface (appearance may vary
depending on the device model)
Mounting holes
Cross holes in mounting brackets for wall mounting of the device
Control unit
Electronic module for controlling the heater including a signaling device to audibly
notify users of the device status
Power button
Button with LED indication to turn the heating on and off
Power cord
Cable for connecting the heater to the mains
Temperature sensor
Sensor that measures the ambient air temperature and ensures accuracy in
maintaining the desired temperature by the heater
Heat emitting
panel
Mounting
brackets
Power button
Power cord
Temperature
sensor
Control unit
Mounting
holes

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Table 1 –Power button functions
Action
Description
Press and hold for ≤ 3 seconds
Switching the device from off to on state and vice versa
Press and hold for > 3 seconds
Fault condition reset (blinking red)
Press and hold for 4-9 seconds
Switching to activation mode in the Perenio Smart mobile app
Press and hold for ≥ 10 seconds
Factory reset
Press 5 times in 4 seconds
Mechanical unlock of the childproof mode
Table 2 –Power button LED indication
Color
Status
Description
Blue
on
The device is connected to the mains and activated in the mobile app, but the
heating mode is switched off
flickering
The device is connected to the mains, but not activated in the mobile app, and
heating mode is switched off
Green
on
The device is connected to the mains and activated in the mobile app, and the
heating mode is switched on
flickering
The device is connected to the mains, but not activated in the mobile app, and
heating mode is switched on
Purple
blinking fast
The device is connected to the mains, and the process of activation in the
mobile app was started
Red
blinking
The device is connected to the mains, but an error has occurred (Incorrect
orientation, safety mechanism actuation, etc.)
blinking 3 times
Factory reset process was initiated
Yellow
on
The device is connected to the mains, and the temperature maintenance
mode is on (for remote control via the mobile app only)
White
blinking 3 times
The device is not connected to the mains, or a power failure occurred
off
The device is connected to the mains and activated in the mobile app, but the
heating mode is switched off
Blinking means that the LED is on for 500 ms, and then is off for 500 ms.
Blinking fast means that the LED is on for 100 ms, and then is off for 100 ms.
Flickering means that the LED is on for 3,000 ms, and then is off for 300 ms.
1.2 Technical Data
Table 3 –Basic technical specification
Parameter
Value
Model
JPSH01 (white), JPSH02 (black), JPSH03 (silver), JPSH04 (gold), JPSH05
(green), JPSH01V (white), JPSH02V (black)
Communication Standard
Wi-Fi (IEEE 802.11b/g/n), 18.2 dBm max (~66 mW)
Operating frequency
2400-2483.5 GHz
Wi-Fi coverage area
up to 100 meters (open areas)
Integration
Yandex Smart Home, Amazon Alexa
Server
Cloud
IR angle
Up to 300° (depending on installation location)
IR wavelength
95-100 µm
Room area
Up to 24 m2
Power
Nominal input voltage: 220 V
Rated input current: 3.0 А
Rated power: 600-700 W
Supply voltage: 220-230 VAC, 50 Hz

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Parameter
Value
Power in standby mode: 1 W max
Types of protection
Current protection: 10 A
Voltage protection: 260 V
Panel temperature protection: +120 °C
Enclosure degree of protection
IP44
Electronic gyroscope
Rollover shutdown
Operating Temperature
0 °C to +40 °C
Operating humidity
35% to 85% relative humidity (without condensation)
Storage temperature
0 °C to +70 °C
Storage humidity
5% to 95% relative humidity (without condensation)
Installing
On a flat horizontal or vertical surface. Designed for indoor use.
Case Material
Heat emitting panel: tempered glass
Control Unit: ABS plastic
Color
White, black, silver, gold, green
Size (L x W x H)
1000 ×34 ×356 mm (without feet), 1000 × 165 × 412 mm (with legs)
Net Weight
7.6 kg
Warranty period
2 years
Lifetime
2 years
1.3 Package Contents
The Eco Smart Heater is supplied with the following devices and accessories:
1. Joule Eco Smart Heater –1 pc.
2. Legs for floor installation (leg type may differ for models) –2 pcs.
3. Brackets for wall mounting (bracket type may differ for models) –2 pcs.
4. Mounting kit for JPSH01V-JPSH02V (4 dowels, 4 screws, 4 headed fasteners, 4 felt pads) or mounting
kit for JPSH01-JPSH05 (1 wrench, 4 dowels, 4 screws, 4 nuts, 4 washers)
5. Quick Start Guide –1 pc.
6. Warranty Card –1 pc.
1
2
3
4
Figure 4 –Package Contents*
* The images of accessories are for illustrative purposes only and may differ for various models of the device
1.4 Packaging and labeling
Joule Eco Smart Heater is supplied in an individual cardboard package containing the full name and labeling, a
list of the included accessories and the main technical specifications, as well as the date of manufacture and
information about the manufacturer.

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Weight of the carton:
•Gross weight for JPSH01V-JPSH02V: 9.3 kg;
•Gross weight for JPSH01-JPSH05: 10.2 kg.
2 Installation and operation
Before installation, the User shall select one of the following possible locations and for the device:
•on a flat and stable horizontal surface for mounting on legs;
•on a flat non-tilted vertical surface for mounting on brackets.
The User shall also make sure that the selected location meets the following requirements:
•Availability of a power source at the place where the heater is installed;
•Acceptable location of the electrical outlet and the power cable (see Limitations and Warnings);
•Ambient temperature is above 0 °C.
WARNING!
It is strongly recommended that the Eco Smart Heater is installed out of the reach of children and pets, as
contact with the device in operation may result in burns. Do not use the Eco Smart Heater on carpets or near
curtains or upholstered furniture.
Note. It is not recommended to install the device in areas with a high level of noise and a high-frequency
interference. Reinforced concrete floors may reduce the distance of wireless signal transmission.
The following illustration shows the possible installation locations for the heater.
Figure 5 –Examples of heater installation*
* The images are for illustrative purposes only
WARNING!
Vertical orientation of the heater is only possible when mounted on the wall. In this case, you should also
consider the length of the power cable and the distance to the electrical outlet, as well as the position of the
control unit where the power button is located (inconvenient orientation of the power button may interfere
with manual control of the heater).

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2.1 First installation and setup
To ensure proper installation and proper operation of the heater, follow the steps below:
1. Unpack the unit, mount it in the chosen location and connect it to the power supply with the power
cord.
2. If necessary, activate the device in the mobile app.
WARNING!
After the first activation in the mobile app, the process of updating the heater firmware can be started (the
user will receive a corresponding notification). Do not unplug the device from the mains until the update
process is completed! Also, do not disconnect the device from the mains for 5 minutes after resetting to
factory settings.
2.1.1 Unpacking and Preparing for Installation/Mounting
1. Unpack the heater and accessories carefully.
2. Place the device on a clean (fabric) horizontal surface with the heating panel facing down.
3. Wipe both sides of the heating panel with a damp cloth soaked in a little water, then with a dry cloth
that does not leave streaks. Make sure that there are no traces of dust and dirt on the device.
4. Prepare the installation area and install the heater according to the most suitable option (See below).
2.1.2 Preparing the Installation Area
For installation on the floor:
1. Only horizontal orientation is allowed when the heater is mounted on legs.
2. All types of fabrics, decorations and other flammable objects including rugs and carpets must be kept at
least 1 meter away from heater installation area.
For wall mounting:
1. The heater can be mounted horizontally or vertically on the wall (on 2 or 4 hooks).
2. All types of fabrics, decorations and other flammable objects including rugs and carpets must be kept at
least 1 meter away from heater installation area.
3. To drill holes in the wall, please use the special template supplied with the heater.
WARNING!
Screws and dowels supplied with the heater are designed to mount it on a reinforced concrete wall only.
When installing on a different type of wall you should choose the appropriate fasteners.

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2.1.3 Installation on the floor
For JPSH01-JPSH05:
Figure 6 –General drawing for the floor installation of JPSH01-JPSH05
1. Install the legs on the back of the heater by threading connections on the body through special holes in legs.
2. Make sure that leg orientation is correct in relation to the heating panel.
The cord comes
from the
bottom to the
power unit
Supports of the legs are
oriented outward

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3. Install a washer on each of the threaded joints over the previously installed legs.
4. Install the nuts on the threaded connections and use the wrench provided to tighten them.
For JPSH01V-JPSH02V:
Figure 7 –General drawing for the floor installation of JPSH01V-JPSH02V

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1. Screw the two metal legs to the wall brackets of the heater using headed fasteners.
2. Make sure that the legs are correctly oriented in relation to the heating panel (the power cord must be
supplied to the control unit from the bottom).

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2.1.4 Wall Mounting
Note. For PSH01V-JPSH02V models, please skip steps 1 to 4.
Figure 8 –General assembly diagram for JPSH01-JPSH05 (wall mounting)
1. Install the brackets on the back of the heater by threading connections on the body through the special
holes in the legs.
2. Make sure that the orientation of the brackets is correct in relation to the heating panel.
The power cord
comes from the
bottom
The curved part is
oriented inward

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3. Install a washer on each of the threaded joints over the previously installed brackets.
4. Install the nuts on the threaded connections and use the wrench provided to tighten them.
5. Choose the orientation of the heater on the wall (horizontally or vertically).
6. Drill 2 or 4 holes in the wall, using the special cardboard template provided, and screw in the screws.
7. Carefully hang the heater on all screws at the same time.
Figure 9 –Horizontal mounting with 2 or 4 screws

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Figure 10 –Vertical mounting with 4 screws
8. Check that the device is securely fixed with all points of connection.
2.1.5 Hardwiring Option
If you decide to mount the heater into the wall in such a way as to hide its power cable or to embed the device
in the wall, then you should understand and agree to the following:
•The manufacturer's warranty for the device shall become void;
•The manufacturer shall not be liable for possible changes in functionality or poor operation of the
device;
•Any installation operations must only be carried out by qualified installers only who have sufficient
knowledge and skills to carry out correct and safe hardwiring of the heater;
•When cutting the power cable, it is not allowed to cut off the temperature sensor;
•The device must be installed in such a way as to provide its adequate ventilation and location of the
temperature sensor unhidden, i.e. exposed to the room air.