JUCE A10 User manual

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JUCE ‘Smart Docking Station’
Product Guide

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Contents
Contents
Safety
Product description
Functionalities
Package contents
Product overview
Initial setup
Placement guidelines
Connect to power
Connect to network
Register
Configure calendar synchronization
Mobile App setup
Overview
Configuration Android
Configuration iOS
Use
Buttons and status indicator
Wireless charging
Automatic ‘Do Not Disturb’
Clock and timer
Sleep and wake
Turn off and power reset
Environment sensors
Maintenance
Software updates
Cleaning
Disassembly
Service and warranty
Storage and Transport
Technical specifications
Regulatory information
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Safety
Read the instructions.
Keep the instructions.
Heed all warnings.
Follow all instructions.
Do NOT use this apparatus near water or moisture.
Do NOT expose this apparatus to dripping, splashing, rain, liquids or moisture.
Clean only with a dry cloth.
Do NOT block any vent openings.
Do NOT install near any heat sources, such as radiators, heat registers, stoves or other apparatus that
produce heat.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
The power plug should be readily accessible to disconnect the equipment.
Unplug this apparatus during lightning storms or when unused for extended periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way: such as power supply cord or plug is damaged; liquid has been spilled or objects
have fallen into the apparatus; the apparatus has been exposed to rain or moisture, does not operate
normally, or has been dropped.
Do NOT cover or place any objects on top of the apparatus except for mobile phones in the dedicated
areas.
Do NOT place any mobile phones which do not operate normally inside the device.
The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to the
presence of uninsulated, dangerous voltage within the system enclosure that may be of sufficient
magnitude to constitute a risk of electric shock.
This equipment is not suitable for use in locations where children are likely to be present.
Where the power plug or appliance coupler is used as the disconnect device, such
disconnect device shall remain readily operable.
This product must be used indoors. It is neither designed nor tested for use outdoors.
The product label is located on bottom of the system.
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Notes:
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Service desk: [e-mail]

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JUCE is a smart docking station for smartphones that helps teams get most out of their meetings. Phones
charge wirelessly and switch to DoNotDisturb, while people focus on the topic and each other.
The numbers below refer to the indications on figure 1 and 2.
Product description
Package contents
Product overview
Functionality
Note: If part of the device is damaged, do not use it. Contact the service desk.
Qi wireless charging for up to six mobile phones
Automatic DoNotDisturb after installing mobile app
Meeting clock and timer
Built-in environmental sensors
JUCE docking station
User manual
Communication templates
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Wireless charging area (x6)
Qi-standard wireless charging slots for compatible mobile phone
Display
Realtime clock- and timer
Mode
Touch button to cycle through modes with status indication
Plus and Minus
Touch buttons to set and adjust the timer manually
Power cord
1,2m AC power cord fitted with EU type C plug
Operating system
The device is connected via a built-in WiFi connection and fitted with environment
sensors. Interaction with mobile devices and indoor positionning possibilities are
established via Bluetooth and Bluetooth Low Energy.
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Figure 1. - top view
Figure 2. - perspective
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Initial setup
Connect to power
Connect to network and configure
Placement guidelines
The product is specifically designed to placed centrally on the meeting- or conference table, within reach
of up to six users.
By connecting your JUCE docking station to a local WiFi network you have access to the following
Please follow the next steps carefully to configure your docking station and complete the setup.
Place the device on its rubber feet on the table surface, keepint a safe distance of min. 20cm from the
edge to avoid accidental dropping.
Make sure there is an AC (mains) outlet nearby – preferably an outlet built-in the table top. In case if the
power cord is too short, use a certified extension cord.
Do NOT place the device on any objects that may generate heat.
Before configuring the device plug the power cord into an AC (mains) power outlet.
The device will automatically boot up, as indicated via lighting up of the display.
The clock will display the correct actual time at any given moment.
The device will always have the latest firmware version, which will be updated remotely
You are able to synchronize the dedicated meeting timer with your room calendar ressources
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Note: The device is fitted with a 230V EU type C socket. By using a certified
adapter, the power cord may be plugged in power outlets ranging from 100 – 240V.
Note: Under normal circumstances the device can be unplugged at any time
Note: Security/certification/network notice

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Calendar integration
Connecting your enterprise calendar
The meeting timer (cf. page 4-5) of the JUCE device can be set automatically based on the meeting
room’s scheduled events in your enterprise calendar.
This functionality requires an active internet connection, a connection between your JUCE account and
your enterprise calendar, and the allocation of a meeting resource/room to the JUCE
The ‘Cronofy Business Connect’ API service was implemented to provide this feature. Technical
documentation on this API can be found at: https://docs.cronofy.com/developers/authorization/business-
connect/$
STEP 1
After creating your company’s JUCE account in
our back-office dashboard, your IT administrator
can access the API through the “Connect Calendar
Account” link that we send to him
STEP 2
Enterprise calendars from various providers
(Exchange, G Suite, iCal, Outlook) can be
connected through JUCE’s single API
Please provide the credentials and required to
your company’s Enterprise Calendar account and
allow the different permissions
STEP 3
After completing Step 2 you will see a confirmation
screen that your Enterprise calender account was
successfully connected
You can always revisit this page to disconnect
your calendar account at any time

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Go to www.gojuce.com/connect to start the
configuration.
Make sure the JUCE docking station is connected
to power and you are within proximity of the
device.
STEP 1
Connect to the JUCE WiFi access point via your
personal device. Confirm once connected.
To configure a new device, please revisit www.gojuce.com/connect and follow the configuration steps.
Note: Your personal device might inform you there is
no internet connection when connected to the JUCE
WiFi. However, please stay connected to complete the
configuration steps.
STEP 2
Connect JUCE to your WiFi network. Select your
preferred network and type in your password.
Encrypted WiFi networks are compatible
If not directed to this page, type the following IP
address in your browser: 192.168.4.1
You will now lose connection.
Please reconnect to your default WiFi network.
STEP 3
Fill in the required fields to register your JUCE
docking station to complete the configuration
steps.
We will get in touch via e-mail to complete the
registration and send a unique link to configure
your calendar synchronisation.
Configuring a new JUCE device

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Creating a meeting ressource in your calendar account
Most enterprise calendars (Exchange, G Suite, iCal, Outlook) require no further action from your end for
JUCE to identify the existing meeting resources.
Office365/Exchange only: you need to create or identify a list of resources. Below are the instructions
on how to create a list and delegate access to a list of meeting ressources. More details can be found at:
https://docs.cronofy.com/calendar-admins/enterprise-connect-office365-exchange/resources-room-
lists/
In case you need to add’ Cronofy to your Office365 ‘whitelist’ visit this link: https://app-de.cronofy.com/
Allocating a meeting ressource to a JUCE device
Security of your enterprise calendar
GSuite: Cronofy receives access to personal and resource calendar discovery. Cronofy authorizes access
for JUCE to the required subset of resource calendars.
Exchange/Office 365/Outlook: Cronofy receives access to only admin-configured list of resource
calendars. Cronofy authorizes access for JUCE to this list of resource calendars.
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The JUCE implementation of the Cronofy Business Connect API ensures operational security of your
enterprise calendar, limiting exposure to privacy breaches. More detailed information can be found at:
https://docs.cronofy.com/developers/authorization/business-connect/
While initial access granted to Cronofy may be broader, the API reduces calendar information shared with
JUCE to relevant resource calendars only, i.e. all personal calendars are excluded.
This information funnel differs by type of enterprise calendar:
After configuring a new JUCE device and providing us with the required information during the
configuration of your device (including the meeting room it is placed in). Next, the JUCE will match the
provided meeting room names with the appropriate meeting resources in your enterprise calendar
account
STEP 1
Set up a room list using Powershell. All details and instructions can be found at https://docs.cronofy.
com/calendar-admins/enterprise-connect-office365-exchange/resources-room-lists/
STEP 2
You neeed to provide delegate access to calendars. Please make sure you have connected your Office365
Enterprise Calendar account before completing this step. Visit the following link in your Office365 Admin
portal > https://admin.microsoft.com/Adminportal/Home?source=applauncher#/ResourceMailbox:
- Click on “Rooms and equipment”
- Click the relevant room ressource and then click on “Edit Exchange Settings”
- Click on “mailbox delegation” on the left hand side of the screen
- Add “+” the account you are authorizing JUCE with and click on “Save

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Mobile App
Overview and functionalities
JUCE Meetings
For the JUCE docking station
The ‘JUCE Meetings’ mobile app works with the JUCE smart docking station. It automatically detects a
user his smartphone in the proximity of the device. It enables the user to easily turn on DoNotDisturb
mode and keeps score of his personal meeting sessions and how undisturbed the user was.
Uses passive Bluetooth to automatically detect a device without having to unlock your phone or open
the app
Built-in feature to allow the user to (i) automatically switch on Do Not Disturb when in near proximity
(<0.3m) to the device (Android) or (ii) sends an automatic push noticiation when near a device (<2m) to
turn on Do Not Disturb for the duration of the calendar event via a custom iOS Shortcut
Personal user statistics for every meeting session with a JUCE device. The app keeps track of which
meeting room it was, the duration of the meeting session, and how long your mobile device was placed
in the JUCE device
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Note: Maximum charging efficiency is obtained when the distance between the
mobile device and charging surface is kept to a minimum. Phone cases may lower
charging efficiency.
Note: Any metallic or magnetic surfaces placed on the backside of the mobile
phone may block the charging signal.

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Use
Wireless charging
Buttons and status indicator
Qi wireless charging is an open interface standard that defines wireless power transfer using inductive
charging between a transmitting- and receiving surface. The power of each of the six wireless charging
areas is rated at 5W.
As shown on page 5, the JUCE docking station has three capacitive touch buttons with light indication.
The indicator LED shows the status of the Arena:
Default status, no timer active
Automatic sleep mode
Update ongoing
Timer active; time left >10 minutes
Orange; 10 minutes > time left > 2 minutes
Time left < 2 minutes
Timer ended
Compatible devices
Please check the product specification of your mobile device if Qi wireless charging is integrated.
How to place your Qi compatible mobile device
Place your mobile device with the backside - face up - on the charging surface. The wireless charging
transmitter is optimized to enable charging regardless whether you place the mobile device with the
top or bottom first in the Arena.
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Note: Maximum charging efficiency is obtained when the distance between the
mobile device and charging surface is kept to a minimum. Phone cases may lower
charging efficiency.
Note: Any metallic or magnetic surfaces placed on the backside of the mobile
phone may block the charging signal.

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Safety
When the working temperature of the transmitter is too high (>65°C), OTP-Over temperature
Protection function self-start, stop output the electromagnetic wave. And when the working
temperature is returned to normal, the transmitter returns to normal operation.
When the receiving end of the output exceeds the rated current, the receiving end sends the wrong
data in time to the transmitter, the transmitter stops sending the radio electromagnetic wave. It will be
working normal after restart the transmitter when the fault receiving condition is removed.
When received the “charge completed” data packet from the receiver, the transmitter enters a low
power state.
Troubleshooting
If a compatible device is not charging properly, please check following potential causes:
- Your device is not compatible with Qi wireless charging
- The thickness of the case of the mobile device exceeds 4mm
- A metallic surface blocks the signal between the mobile device and charging surface.
- Reverse the direction of the phone.
- Check the charging area with a normally functioning compatible device
- Unplug the device and plug the device back in again.
If none of the above are successful, please contact our service desk for technical support.
Note: Do NOT place any compatible mobile devices which do not operate normally
or show visible damage on the charging surface.
Note: To enable automatic DND for iOS, version 13.0 and up is required.
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Automatic ‘Do Not Disturb’
The JUCE docking station is able to trigger the built-in ‘Do Not Disturb’ function of your mobile device
when placed on the charging surface. To enable this function – it is required to download and configure
the JUCE Meetings-app and follow the instructions in the app to complete setup.
What is DoNotDisturb?
With Do Not Disturb, you can silence calls, alerts, and notifications that you get while your device is
locked. You can allow calls from certain people. Please consult your phone settings to adjust your
desired ‘Do Not Disturb’ pre-sets.
Compatible mobile devices
The function works with all iOS (13.0 and up) and Android mobile devices.
Download the ‘JUCE Meetings’ moble app
- Go to the AppStore of Google Playstore and download the GoJUCE App
- Open the mobile app and go through onboarding
How it works
Once your mobile device is configured and Bluetooth is enabled, your mobile device will automatically
enable Do Not Disturb once placed in a proximity of 30cm to the JUCE device.
Troubleshooting
- If Bluetooth is disabled, the mobile device won’t be able to detect the device.
- If the location access is not configured to “Always”, the mobile device won’t be able to detect the JUCE
docking station without having to open the app. Please check the location preferences for the ‘JUCE
Meetings’ app in your phone settings
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Use of the timer
The Arena is equipped with a dedicated meeting timer. Once the Arena is configured to your local
network and room calendar, the timer is automatically synchronized to the current and upcoming
events.
If the status indicator is white there is not timer active
If the status indicator is green, orange or red, this means the timer is active.
> 10 minutes before end of meeting or following booking - actual time displayed.
< 10 minutes; > 2 minutes left - countdown displayed.
< 2 minutes left - countdown displayed.
0 minutes left - 3x buzz sound and timer blinking for 10s
After 30 seconds, the Arena will return automatically to default status or by pushing mode button.
The device will automatically switch to sleep mode when no sound is detected for longer than 10
minutes. The display will turn off and the mode indicator will fade. All functionalities remain active in
the meantime.
To turn off the power of the JUCE device, unplug the device from the AC (main) power outlet.
To reset the device, unplug the device and wait for 10 seconds before plugging it in again.
Setting the timer manually
To override the automatic timer, the timer can be set manually within the current calendar
appointment.
- Press mode button
- Plus and minus buttons will appear, allowing adjustment of meeting end time. Increments of 15 min
can be used. The indicator will show the color according to the time left. Hold to speed up the time
increments.
- Press mode button to confirm or wait 10 seconds
To cancel the timer after confirmation press mode again. If you are still in the timer settings, return to
the default time by using Plus and Minus.
Setting the clock
The time is set automatically. Connect with JUCE+ Arena WiFi access point and browse to the IP-adress
to overwrite the time or change the timezone.
Note: Please do NOT unplug the device while it is undergoing an
automatic software update, as indicated by
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Clock and timer
Sleep and wake
Turn off and power reset

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The Arena is equipped with built-in sensors to support 3 different functions::
Real-time environment data for IoT purposes
- Temperature
- Humidity
- Air pressure
- Air quality (VOC – Volatile Organic Compounds)
Room attendance
- Sound intensity
Adjustment of screen brightness
- Light intensity
Environmental sensors
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Maintenance
Software updates
Cleaning
Service and warranty
Storage and transport
Disassembly
Once the device is plugged in and connected to your local network, updates will be installed
automatically.
Your device is covered by a limited warranty. Visit our website at gojuce.com/termsandconditions for
details of the limited warranty. For any additional help using the Arena, technical support or inqueries:
contact our service desk: [e-mail]
We advise to transport and store the device in the dedicated carton and the right environment:
-20° to 60° C, 10 - 90% RH
Warning: Do NOT try to disassemble the device in any way.
Clean the surface of the Arena with a soft, dry cloth.
Do NOT use any sprays on the Arena. Do NOT use any solvents, chemicals, or cleaning solutions
containing alcohol, ammonia or abrasives.
Do NOT allow liquids to spill into any openings.
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Note: The high-quality fabrics used are dirt repellent with excellent
abrasion resistance. Please contact JUCE if the surface requires any
maintenance.

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Power supply
Classification
Controls
Status indicator
LED display
Vibration engine
Dimensions
Weight
Operating temperature and humidity
Storage temperature and humidity
Product finish
Fabric
Package contents
Wireless charging
Compatible mobile phones
Wireless connectivity
Bluetooth© standard
Internet connectivity
Microphone (optional)
Environment sensor
Light intensity sensor
*Specifications subject to change without notice
AC 100 – 240 V, 50/60Hz, 60W, universal input
Class II equipment
Touch controls with Mode, Plus and Minus
Light indicates Arena status
Matrix with indication of time and remaining time.
Haptic feedback and indication of timer ended
308 (w) x 308 (d) x 57 (h) mm
1486g
0° to 40° C, 20 to 80% RH
-20° to 60° C, 10 to 90% RH
Matte black exposure
Both charging surfaces as top panel are covered in high
quality, stain- and wear resistant fabric with great durability
and abrasion. 90% wool, 10% nylon. Flame retardant: AS/NZS
1530.3, BS 5852 Crib 5, EN 1021-1/2, IMO FTP Code 2010: Part
8 NF D 60 013, NFPA 260, Önorm B1/Q1, UNI 9175 1IM, US Cal.
Bull. 117-2013. No use of brominated flame retardants
Arena, product guide and communication package
Six V1.2.2 Qi-compliant wireless charging TX modules with
a maximum power output of 5W at 1.0A. The modules are
designed and positioned to charge any compatible mobile
phone.
Please check your user guide whether your mobile device is
Qi compatible
Connects to your local WiFi network with any 802.11 b/g/n/e/i
2.4 GHz router. Device wifi access point 802.11n 2.4GHz.
Bluetooth® 5 – Bluetooth® Low Energy (BLE)
Internet connection required during product set-up and use
to allow calendar synchronization, software updates and data
services provided by JUCE.
Two microphones are built in. These microphones are used
for the sole purpose of sound-intensity level to enable sleep-
or wake mode. Micropones can be removed upon request.
Built-in environment sensor to measure temperature,
relative humidity, air pressure and air quality (VOC).
Regulates the display brightness according to the
surrounding light intensity.
Feature Description
Technical specifications
General
Charging
Sensors
Networking

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Recycling information
Europe
This symbol means the product must not be discarded as household waste, and should be delivered to an
appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources,
human health and the environment. For more information on disposal and recycling of this product,
contact your local municipality, disposal service, or the shop where you bought this product.
JUCE Mobile NV hereby declares that this product is in compliance with the essential requirements
and other relevant provisions of the EMC Directive 2014/30/EU and all other applicable EU directive
requirements.Attention in Belgium, operation is limited to indoor use within the band 5150-5350 MHz.
The complete declaration of conformity can be found at: www.gojuce.com/compliance
Regulation information

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including but not limited to photocopying, recording, information retrieval systems, or
computer network without the written permission of JUCE Mobile NV. JUCE products may be protected by
one or more patents.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store
is a service mark of Apple Inc.
Android, Google Play, and the Google Play logo are trademarks of Google Inc.
The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc.
WiFi is a registered trademark of Wi-Fi Alliance®.
September 2019
©2019 JUCE. All rights reserved.
Designed in the Netherlands – made in Belgium
MODEL: A10
JUCE Mobile NV
BE 0694.678.663
Rijnkaai 37
2000 Antwerpen
Belgium
[e-mail]