Kaleidescape Strato C User manual

Kaleidescape Strato C
Installation Guide
July 2017

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Kaleidescape, Inc. 570 Maude Court, Sunnyvale, CA 94085 USA
This document is for informational purposes only. Kaleidescape makes no representations or
warranties express or implied, regarding the accuracy or completeness of the information contained
herein and Kaleidescape shall have no obligation to provide updates to this information in the future.
Copyright © 2016-2017 Kaleidescape, Inc. All rights reserved. Kaleidescape and the Kaleidescape logo
are trademarks of Kaleidescape, Inc. and are registered in the United States and certain other
jurisdictions. Other trademarks and trade names are owned by third parties and may be registered in
some jurisdictions.
iPad is a trademark of Apple Inc., registered in the U.S. and other countries.
HDMI and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited.
DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS Digital Surround
is a trademark of DTS, Inc. © DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories.
This document revision corresponds to kOS software version 7.4.1.
Revision 07-July-2017

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Contents
Overview ........................................................................................................................................6
Kaleidescape Strato and Strato C Movie Players.......................................................................................6
Benefits of Strato C ......................................................................................................................................6
Supported Configurations............................................................................................................................7
What’s in the Box .........................................................................................................................................8
Front Panel Button .......................................................................................................................................8
Front Panel Error Indicators.........................................................................................................................8
Physical Installation ......................................................................................................................9
Planning the Installation..............................................................................................................................9
Ventilation and Clearance........................................................................................................................9
Power Requirements................................................................................................................................9
Network Requirements ............................................................................................................................9
Audio and Video components..................................................................................................................9
Installing Strato C ...................................................................................................................................... 10
Tabletop / Shelf Installation ................................................................................................................. 10
Rack Installation.................................................................................................................................... 10
Audio and Video Connections............................................................................................................... 15
Network Connection.............................................................................................................................. 16
Power Connection and Startup............................................................................................................. 16
System Configuration ................................................................................................................. 17
First-Time Setup ........................................................................................................................................ 17
Configuring Settings.................................................................................................................................. 18
Onscreen Settings Menu ...................................................................................................................... 18
Browser Interface Settings Page .......................................................................................................... 19
Getting the Most out of Strato C ................................................................................................ 20
About 4K HDR, 4K Ultra HD, HDMI 2.0a, and HDCP 2.2........................................................................ 20

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About Bit Depth ..................................................................................................................................... 21
About HDR ............................................................................................................................................. 22
About Chroma Sampling ....................................................................................................................... 22
HDMI Cables.............................................................................................................................................. 23
HDMI Best Practices ................................................................................................................................. 23
Best Quality, Single Connection ........................................................................................................... 23
Best Quality, Dual Connection.............................................................................................................. 23
Very Good Quality, Single and Dual Connections................................................................................ 24
1080p .................................................................................................................................................... 24
Verifying HDMI Video Performance.......................................................................................................... 25
Supported 4K Ultra HD Modes............................................................................................................. 26
Supported HDMI Features .................................................................................................................... 27
HDMI Video Output Status.................................................................................................................... 28
About Lossless Audio ................................................................................................................................ 31
Troubleshooting HDMI Connections ........................................................................................................ 32
Check HDMI Port Capabilities............................................................................................................... 32
Check Device Settings .......................................................................................................................... 32
Check Device Software/Firmware........................................................................................................ 32
Use the HDMI Capabilities Tool............................................................................................................ 32
Check HDCP Status............................................................................................................................... 32
Try Alternate Cables .............................................................................................................................. 32
Reduce HDMI Speed............................................................................................................................. 33
Changes in the HDMI Display Chain During Playback ........................................................................ 34
Control Systems ......................................................................................................................... 36
Communication ......................................................................................................................................... 36
Kaleidescape Control Devices.................................................................................................................. 36
Kaleidescape Remote........................................................................................................................... 36
Kaleidescape App for iPad.................................................................................................................... 37

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Kaleidescape Child Remote ................................................................................................................. 38
Third Party Control Devices ...................................................................................................................... 38
IR Remote Control ................................................................................................................................. 38
Touch Panels ......................................................................................................................................... 39

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Overview
The Kaleidescape Strato C Installation Guide describes how to set up and
configure the Strato C movie player.
Kaleidescape Strato and Strato C Movie Players
The Kaleidescape Strato and Strato C movie players are 4K Ultra HD movie
players with high dynamic range (HDR) capability. Strato includes internal
movie storage, while Strato C has a compact form factor without internal movie
storage.
A Strato with internal movie storage can store and play up to 180 4K Ultra HD,
330 Blu-ray quality, or 1500 DVD quality movies on its internal hard drive.
Strato C is intended to be used as part of a larger system that includes Strato
players with storage, or a Terra movie server.
This document covers the Strato C movie player. There is a separate
installation guide for the Strato movie player with storage.
Benefits of Strato C
Strato C is easy to set up, and provides amazing convenience without
compromising quality.
Strato C enables you to:
Play 4K Ultra HD movies downloaded from the Kaleidescape Movie
Store with audio and video quality superior to that found in many
commercial theaters
Play downloaded Blu-ray quality and DVD quality movies with identical
fidelity to those optical formats
Use the comprehensive Kaleidescape Movie Guide to easily navigate
your collection and directly access memorable scenes, songs, and
special features
Strato C supports easy integration into audio, video, and whole-house control
systems.

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Supported Configurations
Strato C players must be used with a Terra movie server, or with a Strato player
that has internal movie storage.
There is no fixed limit on the number of Strato C players that can be grouped
with a Terra server or a Strato player with storage.
Up to ten Strato C players can play 4K movies simultaneously from a single
Terra server; up to 15 players can simultaneously play Blu-ray quality movies. A
Strato player with internal storage can only support a maximum of two
simultaneous movie playbacks (one on the player itself plus one being sent to a
remote player, or two remote playbacks).
A system that stores its movies on the internal storage of a Strato player is
suitable for installations where one or two movies will be played at the same
time in the household. Kaleidescape recommends that a larger system be
designed such that all of its storage is in the Terra servers (i.e., using only Strato
C players), because Terra can support more simultaneous playback streams.
Gigabit Ethernet connections are required for all components. 100Base-T
Ethernet networks are not acceptable because of the bandwidth required for 4K
Ultra HD.

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What’s in the Box
The following accessories are packaged with Strato C:
1x Shielded Ethernet Network Cable
1x HDMI Cable
1x AC Adapter
1x Remote Control
2x Batteries
Front Panel Button
There is one button located on the front panel of Strato C:
Power/Standby –turns Strato C on or off or places Strato C in standby
Front Panel Error Indicators
There are three error indicators located on the front panel of Strato C. These
error indicators illuminate briefly during system startup, but otherwise are only
visible in the event of a problem:
Network –indicates that Strato C encountered a network error
Temperature –indicates Strato C temperature is too hot or too cold
General –illuminates in conjunction with other indicators. If illuminated
by itself, check the system’s Browser Interface for details.

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Physical Installation
Planning the Installation
Ventilation and Clearance
Use the following guidelines when installing system components to ensure
proper clearance and ventilation. These guidelines apply to all installations
including rack mounting. (Rack-mount hardware sold separately.)
1. Mount components in a location with adequate ventilation.
2. Check for proper grounding if installing components in a rack.
3. Maintain a 2 in. (5 cm) clearance in back and a 1 in. (2.5 cm) clearance
in front and on the sides.
Power Requirements
Kaleidescape component power supplies are universal input and operate on
any nominal line voltage between 100–240 V, and frequency between 50–60
Hz. Verify that power outlets are grounded, and preferably shielded from power
surges and brownouts.
Kaleidescape recommends a grounded outlet with a high-quality surge protector
for the power source for players and servers. A UPS is optional.
Network Requirements
A Gigabit Ethernet network is required. Connect Strato C using a shielded
Ethernet cable.
Audio and Video components
Before beginning the installation, determine the type of the display and
audio equipment that will connect to your Strato C.
Strato C supports the following outputs:
Video
High-Definition Multimedia Interface (HDMI). HDMI 2.0 and HDCP 2.2
are required for 4K Ultra HD content. HDMI 2.0a is required for HDR.
Audio
HDMI (Digital stereo or multi-channel)
Coaxial (Digital stereo or multi-channel)
Optical (Digital stereo or multi-channel)

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Installing Strato C
Tabletop / Shelf Installation
1. Choose a suitable location that is sturdy enough to hold Strato C. Strato C
weighs 4.2 pounds.
2. Place Strato C onto the tabletop or shelf. Strato C ships with feet attached.
3. Installation is complete. You may now proceed to the Audio and Video
Connections section below.
Rack Installation
Installing Strato C in a rack requires the Strato C rack-mount kit (KMOUNT-
STRATO-C), sold separately. One or two Strato C players can be installed in one
rack unit of space. The rack-mount kit includes the parts necessary for single or
dual installation.
Single Unit Installation
1. Place the Strato C Movie Player upside down on a soft, clean and slightly
elevated surface.
2. Remove and keep the three screws visible on the bottom of the Strato C
movie player: