Kantronics KPC-9612 Plus User manual

KPC - 9612 Plus
Users Guide: Introduction,
Getting Started,
Modes of Operation,
Command Reference, and
Hardware Specifications
Kantronics
1202 E. 23rd Street,
Lawrence, Kansas 66046
Orders/ Inquiries [phone]
FAX [phone]
e-mail [email protected]
website: www.kantronics.com
Service / Technical Support [phone] (9-12 am, 2-5 pm Central Time,
M-F)
FAX [phone]

e-mail [email protected]
The KPC-9612 Plus is a Kantronics hardware and software design incorporating
the AX.25 Level 2 Version 2 Packet protocol as adopted by the American Radio
Relay League.
Information in this document is subject to change without notice.
We have attempted to make this manual technically and typographically
correct as of the date of the current printing. Production changes to the
KPC-9612 Plus may add errata or additional addendum sheets. We solicit your
comments and/or suggested corrections. Please send these to Kantronics Co.,
Inc.,
1202 E. 23rd Street, Lawrence, KS 66046.
© Copyright 1997 by Kantronics Co., Inc. All Rights Reserved.
Contents of this publication or the firmware within the KPC-9612 Plus may not
be reproduced in any form without the written permission of the copyright owner.
KPC-9612 Plus, KPC-3 Plus and Pacterm are trademarks of Kantronics Co., Inc.
NET/ROM is a registered trademark of SOFTWARE 2000. APRS is a registered
trademark of Bob Bruninga, WB4APR.
The KPC-9612 Plus is manufactured in the U.S.A.
Printed in the United States of America.

Kantronics Warranty Registration
Please fill out this warranty registration form (or a copy of it) and mail it with a
copy of your sales receipt to register your purchase. Both must be on file at
Kantronics in order for you to receive warranty service. Refer to the warranty
policy in this manual for further information.
Mail form and sales receipt to:
Kantronics
1202 E 23rd Street
Lawrence, KS 66046
Warranty Registration
Last Name:
First Name: Callsign:
Mailing Address
City: State: Zip:
Country:
Daytime telephone:
Product: KPC-9612 Plus serial #:
Date of Purchase: Dealer:
KPC-9612 Plus v 8.2 i User’s Guide

User’s Guide ii KPC-9612 Plus v 8.2

IMPORTANT: READ THIS PAGE BEFORE YOU
INSTALL YOUR NEW KANTRONICS PRODUCT
This product contains SOFTWARE on Programmable Read Only Memory
(PROM) and/or diskette which is protected by both United States copyright law
and international treaty provisions.
If you install or use this product , you will be deemed to be bound by the terms of
the SOFTWARE license shown below. If you do not wish to be bound by such
license, return such product and all associated documentation unused to your
supplier for refund of the amount you paid.
License Agreement
1. License. In consideration of payment of the License Fee, which is included in
the price of the product, the Licensee (you) is granted by the Licensor
(Kantronics Company, Inc. - Kantronics) a non-exclusive right to use the
SOFTWARE and associated documentation. No ownership rights to the
SOFTWARE or its Documentation are transferred from Kantronics to you.
2. Term. This License Agreement is effective until terminated. You may termi-
nate this Agreement by destroying the PROM or diskette and documentation.
You may not rent or lease the SOFTWARE, but you may transfer the SOFT-
WARE and accompanying written materials on a permanent basis provided you
retain no copies and the recipient agrees to the terms of this Agreement.
Kantronics may terminate this Agreement without notice if you violate any terms
or conditions of the Agreement. In the event of termination of the Agreement,
provisions relating to Kantronics’ disclaimers of warranties, limitation of liability,
remedies, or damages and Kantronics’ proprietary rights shall survive.
3. Object Code. The SOFTWARE is delivered in object code only. You shall not
reverse compile or otherwise reverse engineer the SOFTWARE.
4. Limited Warranty. This product is covered by the standard Kantronics Co.,
Inc. Limited Warranty, which is enclosed.
License Agreement
KPC-9612 Plus v 8.2 iii User’s Guide

5. General. This License Agreement constitutes the complete Agreement
between you and Kantronics.
The SOFTWARE and/or Documentation may not be exported or re-exported in
violation of any export laws or regulations of the United States of America or any
other applicable jurisdiction.
This Agreement shall be governed by and interpreted under the laws of the State
of Kansas, United States of America.
Use, duplication, or disclosure by the Government of the United States is subject
to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical
Data and Computer SOFTWARE clause of DFARS 252.227-7013.
Kantronics may in its sole discretion, provide you with upgrades of the SOFT-
WARE and/or Documentation if you have provided Kantronics your completed
Warranty registration with a copy of your receipt showing the amount you paid.
LICENSEE ACKNOWLEDGES HAVING READ AND UNDERSTOOD THIS
AGREEMENT AND AGREES TO BE BOUND BY ITS TERMS. LICENSEE
FURTHER AGREES THAT THIS AGREEMENT IS THE COMPLETE AND
EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN LICENSEE
AND LICENSOR AND SUPERSEDES ANY PROPOSAL OR PRIOR
AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICA-
TIONS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
Any questions concerning this Agreement or any other matter relating to
Kantronics Company, Inc. products or business practices may be directed to:
Customer Service Department
Kantronics Company, Inc.
1202 E. 23rd Street,
Lawrence, KS 66046
License Agreement
User’s Guide iv KPC-9612 Plus v 8.2

TABLE OF CONTENTS
License Agreement .................................iii
Limited Warranty ...................................1
Applicable Products: ...............................2
Return/Repair Procedures ..............................5
Check-List for Possible Problems ......................5
Return Procedures ..............................5
Charges ....................................6
International Returns ...............................7
Radio Frequency Interference Statement.......................9
EU Declaration of Conformity: “CE”........................10
RFI Suppression...................................10
Introduction................................................11
Welcome.......................................11
Overview of This “User’s Guide” Manual .....................11
Upgrade Summaries.................................12
From KPC-9612 to KPC-9612 Plus Version 8.1 ................12
Differences Between V. 8.1 and V. 8.2 of the KPC-9612 Plus .........13
Major Uses of Your KPC-9612 Plus ........................13
Package Contents ..................................14
Additional Parts For Your Packet Radio Station ..................14
Our Assumptions About You ............................15
Documentation Conventions ............................15
Overview of Packet Radio .............................15
Three Basic Components of a Packet Radio Station ..............16
Sending a Message to Another Station .....................18
Packets: Dividing Messages into Segments ...................22
Unconnected Packets ............................23
Connected Packets..............................23
How a Packet is Organized .........................24
Kinds of Packets...............................25
Protocols: Rules for Working Together .....................26
AX.25....................................26
Alternatives to AX.25 ............................26
Inside a TNC – the KPC-9612 Plus ........................27
KPC-9612 Plus v 8.2 v User’s Guide

Installing Your KPC-9612 Plus ................................29
The Major Components of Your Station ......................30
The KPC-9612 Plus ...............................30
Rear Panel ..................................30
The Transceivers.................................31
The Computer ..................................32
The Serial Port on Your Computer .....................33
GPS Device (Optional) .............................34
How the Parts of Your Station are Connected....................35
Connect Your KPC-9612 Plus to a Power Source .................36
External Power from Your Bench (12 Volt dc) .................37
..........................................38
External Power Transformed from 120 Vac Line Voltage ...........38
Connect your KPC-9612 Plus to Your Computer ..................39
Your Serial Communication Cable .......................39
Purchase Your Serial Cable .........................39
Make Your Serial Cable ...........................39
Installing the RS-232 Cable ...........................42
Install Software and Configure Your KPC-9612 Plus ...............43
Port 1: Connect to a Transceiver ..........................44
Parts for Connecting to a Transceiver ......................45
Preparing the Transceiver Cable Assembly ...................46
Wiring Directions (Connecting KPC-9612 Plus and Transceiver) . . . . . 46
Constructing the Cable Assembly ......................50
Connecting Your Transceiver Cable Assembly .................55
Adjusting the Receive Volume of Your Transceiver...............56
Transmit level adjustment ............................57
Port 2: Connecting to a “High Speed” Radio ....................58
DB-15 ......................................58
Adjusting High Speed Transmit Drive Level ..................59
Adjusting High Speed Receive Circuits .....................59
Connecting to a GPS Device (Optional) ......................61
Table of Contents
User’s Guide vi KPC-9612 Plus v 8.2

Pacterm v 2.0..............................................63
Introduction .....................................63
Our Assumptions About You ..........................63
Overview.....................................64
Quick Start .....................................65
Installing Pacterm ..................................66
Saving Pacterm on Your Hard Drive ......................66
Copying files from a floppy to your hard drive . . .............66
Guided Installation .............................67
Saving Pacterm on a Floppy Disk ........................67
Establishing Communication ............................68
Starting Pacterm...................................69
Coordinating Pacterm and Your TNC........................70
Coordinating BAUD Rates: The Autobaud Routine ..............70
Configuring the TNC for Use with Pacterm...................71
Required TNC Parameter Settings .....................71
Optional Parameter Settings.........................72
Pacterm Screens ...................................73
The MAIN Menu Screen ............................73
The Terminal Screen ...............................74
The Status Line ...............................74
Pacterm Commands: Overview ...........................75
On-Screen Help .................................75
From MAIN Menu, BACKSPACE = Go to Terminal Screen ..........75
From Terminal Screen, F1 = Go to MAIN Menu ................75
Commands: Setup, Using the MAIN Menu.....................76
F3 = Select TNC Use (Default = Packet) ....................76
F7 = Select SERIAL PORT (Default = COM2) .................77
F8 = Select BAUD RATE (Default = 9600)...................77
Commands: Controlling the Flow of Data .....................78
F5 = Pacterm to TNC: Offline or Online (Default) . . .............78
F6 = TNC to Pacterm: STOP or START (Default) . . .............79
Commands: Output Control .............................79
ALT+P = Printer: ON or OFF (Default) .....................80
ALT+B = Holding Buffer: OPEN or CLOSE (Default) .............80
ALT+C = Holding Buffer: CLEAR .......................81
Table of Contents
KPC-9612 Plus v 8.2 vii User’s Guide

F2 = Holding Buffer: SAVE and CLEAR ....................81
Two ways to Save Holding Buffer Data...................82
ALT+F = Send a File to Your TNC .......................83
Commands: Exiting .................................84
F9 = Switch Your TNC to Command Mode...................84
F10 = Disconnect and EXIT to DOS ......................85
ESC or CTRL+C (on Main Menu Only) = EXIT to DOS............85
HF Non-Packet Functions (For KAMs Only)....................86
Commands that Work Differently in HF Non-Packet Mode . .........86
Additional Commands for HF Non-Packet ...................87
ALT+T (transmit) = Exit Type-ahead ....................87
ALT+R (receive) = Return to Type-ahead .................87
ALT+E = Return to Receive.........................87
ALT+H = Shift Tone Pair Frequencies ...................88
ALT+I = Invert Received Signal (rtty/ascii) ................88
ALT+S n = Speed Change..........................88
Trouble-Shooting Difficulties in Communicating .................89
Problem: Go to Terminal Screen, but Nothing Happens ............89
Problem: Your Computer Freezes Up ......................89
Problem: You Are Getting Bad or Intermittent Data ..............89
Problem: Your TNC Stops Behaving Normally .................90
Getting Started .............................................91
The Front Panel of the KPC-9612 Plus .......................92
Beginning a Session .................................93
Giving Commands and Transmitting Data .....................94
CommandMode...............................94
Converse (Conversation) Mode .......................94
TRANS (Transparent) Mode ........................95
TNC Commands ..................................95
NEWUSER Commands .............................95
List of NEWUSER Commands .........................97
Using NEWUSER Commands ...........................98
Check Your KPC-9612 Plus’s Version Number and ID .............98
GetHelp.....................................98
View Current Values of Parameters .......................99
Table of Contents
User’s Guide viii KPC-9612 Plus v 8.2

Change the Value of a Parameter ........................99
Connect to Your Mailbox .............................100
Monitor Communications From Nearby Stations .................101
Communicate Directly with a Nearby Station ...................102
Switch from Port 1 to Port 2 ............................104
Other Topics ....................................104
Modes of Operation ........................................107
Packet Mode of Operation .............................107
Introduction...................................107
Information is Organized into “Packets” .................107
Your Packet Unit is a Terminal Node Controller (TNC)..........108
Protocol for Amateur Packet Radio: AX.25 ................108
CommandMode................................108
Connected vs Unproto .............................109
Monitoring and Calling CQ ..........................109
A Simple Connect ...............................110
Digipeating ...................................111
Gateways ....................................112
Multi-Connects ................................112
Round Table Discussions ...........................114
Selective Monitoring ..............................114
Timing .....................................114
Dwait vs. Persistence and Slottime ....................114
Txdelay ..................................115
Frack (Frame Acknowledgment Time) ..................115
Retries AX.25 Level 2, Version 1 vs. Version 2 ..............116
Flow Control ..................................117
Software Flow Control ..........................118
Hardware Flow Control ..........................119
Convers Mode vs. Transparent Mode .....................119
Getting Out of Transparent ..........................120
Remote Access to Your TNC ...........................121
PBBS (Personal Mailbox) .............................123
Introduction...................................123
Using Your PBBS ...............................123
Table of Contents
KPC-9612 Plus v 8.2 ix User’s Guide

PBBS Commands ...............................125
B(ye) ....................................125
E(dit) n [BPTYNFH] [>tocall] [<fromcall] [@BBS] “old” “new” ....125
H(elp) ...................................125
J(heard) ..................................125
J(heard) S(hort) .............................125
J(heard) L(ong) ..............................126
L(ist) [ x [y]] [; ] .............................126
L(ist) <|> call [ ; ] ............................126
LB [;] ..................................126
LC [cat[;]] ...............................126
LLn [;] .................................126
LM(ine) [ ; ] ...............................127
LO [+|-] ..................................127
LT [;] ..................................127
K(ill) n ...................................127
KM(ine) ..................................127
R(ead) n ..................................127
RHn....................................128
RM(ine) ..................................128
S(end) call .................................128
SBcat ...................................128
SP call ...................................128
STzip ...................................128
Sending Messages ...............................129
Listing Messages ................................130
Reading Messages ...............................131
Editing Message Headers............................132
E(dit) n [BPTYNFH] [>tocall] [<fromcall] [@BBS] “old” “new” ....132
Hierarchical Addresses .............................134
Advanced Configuration of Your PBBS ....................134
Remote SYSOP Access to the PBBS .....................136
Reverse Forwarding Messages from Your Mailbox . . . ...........137
Selecting a Home Full-Service BBS.......................137
Routing Lines ...............................138
Paging .......................................142
Introduction to Paging .............................142
Table of Contents
User’s Guide x KPC-9612 Plus v 8.2

Commercial Paging...............................143
Amateur Paging ................................145
Setting Up a Paging System ..........................146
Equipment Requirements .........................147
Pagers ...................................148
Interconnecting the TNC and Transceiver .................148
Transmitter Drive, Receiver Equalization .................148
Getting Ready to Operate .........................149
Command Setup ..............................149
TNC Page Commands:...........................151
Using Page Commands.............................151
Initiating a (POCSAG) Page ........................152
Page Directory ...............................152
Loging Pages — Pagelog .........................154
Advanced Monitoring of Pages ......................155
Page Server ...................................156
Page Server Commands ..........................156
Using the Server ..............................157
GPS NMEA Interfacing Capability ........................159
Overview ....................................159
GPS Equipment Requirements .........................160
Cabling a GPS Unit to a Kantronics TNC ...................161
Setup: Configuring a Kantronics TNC for GPS Operation ..........162
Setting Parameters in the TNC.......................163
GPS Unit Initialization from the TNC ...................164
GPS Operations.................................164
Starting the TNC in GPS Mode ......................164
Exiting GPS Mode .............................165
Other GPS Features ..............................165
Slotted Beacons ..............................165
Tracking Without Beacons .........................166
Remote Access and GPS ..........................166
Other Notes ................................167
GPSCommandSummary...........................167
Advanced GPS/APRS Digipeating ......................169
Improving Efficiencies of Advanced Digipeating .............169
Overview of UI Digipeating Commands .................170
Table of Contents
KPC-9612 Plus v 8.2 xi User’s Guide

Using “UI” Digipeat Commands: UIDIGI, UIFLOOD, and UITRACE . 171
Configuring Digis for HF/VHF Gateway Operations ...........174
Bibliography ..................................176
Vendors Supplying GPS Units .........................176
KA-Node .....................................177
Overview ....................................177
Configuring Your KA-Node ..........................178
UsingaKA-Node ...............................179
Automatic Disconnect .............................182
Using the XCONNECT Command.......................183
Determining Which Port You Have Connected To . . . ...........184
KA-Node Commands for Remote Use ....................184
ABORT ..................................184
Bye ....................................184
Connect callsign [Stay] ..........................185
Help ....................................185
Jheard [Short|Long] ...........................185
Nodes [Short|Long] ...........................186
Xconnect callsign .............................186
Other Modes of Operation .............................187
Remote Sensing and Control ..........................187
Modem Mode..................................189
Copying Weather Broadcasts NWS EMWIN ...............189
Kantronics Host Mode Operation .......................190
KISSMode ..................................190
XKISS (Extended KISS) Mode ........................192
DAMA (Slave Mode) Capacity ........................193
What is DAMA? ..............................193
What Does a DAMA System Look Like? .................193
How is DAMA Implemented in Kantronics TNCs? ...........194
Bibliography ................................195
Command Reference ......................................197
Introduction ....................................197
Format for Listing Commands .........................198
Format Defining Commands .........................198
The Command Line ............................198
Table of Contents
User’s Guide xii KPC-9612 Plus v 8.2

The Line Below the Command Definition.................199
Parameter Types ................................200
Entering Commands ..............................202
TNC Commands .................................204
Appendix A: Advanced Installation ...........................283
Precautions .....................................283
Connecting to the Computer (DB-25) .......................283
DB-25 Connector................................283
Diagram of Pin Numbers on DB-25 Connector ..............284
Cable Wiring ..................................284
Optional Wiring ................................285
Applying Power through the DB-25 connector. ..............285
Resetting the KPC-9612 Plus through the DB-25 connector. .......286
Hardware handshaking with DSR and DTR. ...............286
Software settings ................................286
Connecting to your Radios.............................287
Interfacing Hand-Held Radios (Port 1 only) ..................288
Optional Connections to DB-9 Radio Port ..................290
Applying Power through the DB-9 connector. ..............290
Resetting the KPC-9612 Plus through the DB-9 connector. ........290
Port 2: High Speed (e.g., 9600 Baud) .....................290
Port 2 (High Speed) Transmit level ....................292
Appendix B: Advanced Information...........................293
Assembly and Disassembly ............................293
Hard Reset .....................................293
Calibration/Equalization ..............................294
Port 1: 1200 baud................................295
Transmit Drive level. ...........................295
Receive Equalization. ...........................296
Port 2: High-speed Port.............................296
Transmit Drive level. ...........................297
Receive Equalization. ...........................297
PTT (Push-to-Talk) Watchdog Timer .......................297
Microprocessor Watchdog Timer .........................298
Table of Contents
KPC-9612 Plus v 8.2 xiii User’s Guide

A/D Converter ...................................298
KPC-9612 Plus Jumpers ..............................298
Jumper Locations ...............................298
KPC-9612 Plus Jumper Descriptions: .....................299
Appendix C: Options for the KPC-9612 Plus ...................303
Low Power Operation ...............................303
Very Low Power Operation ..........................303
Installing Additional RAM ............................304
Replacing the Lithium Battery ..........................304
Appendix D: In Case of Difficulty ............................305
KPC-9612 Plus Does Not “Sign-On” to Computer ................305
You Are Unable to Make a “Connect” ......................306
Cannot Transmit ..................................306
Cannot Return to Command Mode ........................307
Getting Out of Host Mode ............................307
Appendix E: Additional Information..........................309
Specifications ...................................309
Messages from the KPC-9612 Plus ........................310
ASCII Chart ....................................318
KPC-9612 Plus Parts List .............................320
KPC-9612 Plus Parts Layout ...........................322
Index.....................................................323
Table of Contents
User’s Guide xiv KPC-9612 Plus v 8.2

Limited Warranty
KANTRONICS CO., INC.
LIMITED WARRANTY
Effective January 1, 1997
To receive notice of future updates, new product information and prompt war-
ranty service, please fill in the Kantronics/rfconcepts Warranty Registration card
COMPLETELY and return it along with a copy of proof of purchase (to estab-
lish purchase date) to Kantronics Co., Inc., 1202 East 23rd Street, Lawrence,
Kansas 66046 USA.
NOTE: Return of the Warranty Registration card and proof of purchase is a
pre-condition to warranty coverage.
1. WARRANTY. Kantronics Co., Inc. (“Kantronics”) warrants to the first con-
sumer purchaser (“you”), for the Applicable Warranty Period (as described
below), that the Applicable Product (as described below) will be free from
defects in material and workmanship.
2. REMEDY. Kantronics agrees that, for any Applicable Product found by
Kantronics to be in violation of the warranty of Section 1 hereof within the Ap-
plicable Warranty Period, it will, at its option, repair or replace the defective Ap-
plicable Product at no charge to you, excluding in-bound shipping charges.
3. EXCLUSIVE REMEDY. Repair or replacement of the Applicable Product, as
provided herein, is the sole remedy available to you against Kantronics, and in no
event will Kantronics be responsible for any other liability or damages or for in-
cidental, special, or consequential damages, regardless of whether purported lia-
bility is predicated upon negligence, strict tort, contract, or other products
liability theory and whether or not Kantronics is warned about the possibility of
such liability or damages. SOME STATES DO NOT ALLOW THE EXCLU-
SION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAM-
AGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
4. DISCLAIMER. This Limited Warranty is in lieu of all other warranties ex-
pressed or implied and no representative or person is authorized to assume for
Kantronics any other liability in connection with the sale of its products.
KANTRONICS SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY
KPC-9612 Plus v 8.2 1 User’s Guide

OF MERCHANTABILITY AND IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE FOR ANY APPLICABLE PRODUCT. IF, HOW-
EVER, YOU ARE A CONSUMER WITHIN THE MEANING OF 15 U.S.C.
2301(3), THE ABOVE DISCLAIMER OF IMPLIED WARRANTIES IS EF-
FECTIVE ONLY FOR PERIODS OUTSIDE THE APPLICABLE WAR-
RANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI-
TATION MAY NOT APPLY TO YOU.
5. APPLICABLE PRODUCTS AND PERIODS. Kantronics products are of
two types - (1) hardware units and (2) firmware and software for operation of
these units, whether incorporated into the units themselves or separate from the
units as adjuncts or accessories to the units. Hardware units and the media con-
taining firmware, software and documentation are sold to the consumer purchaser
and become property of the purchaser. Firmware and software are licensed for
use by the consumer purchaser in return for a fee included in the purchase price
of the units and do not become the property of the consumer. (See separate Li-
cense Agreement provided with these products). The products to which the war-
ranty of Section 1 hereof applies (herein “Applicable Products”) and the periods
during which the warranty shall apply to such products (herein, “Applicable War-
ranty Period”) are as follows:
Applicable Products:
UNITS:
KPC-9612, KPC-9612 Plus, KAM, KAM Plus, KPC-3, KPC-3 Plus,
rfc 2/70, rfc 2/70G, rfc 4-110, rfc 4-310, Mini-Amp 144, Mini-Amp 144P,
Mini-Amp 440, Mini-Amp 440P, MAX-Amp 10, MAX-Amp 45.
Applicable Warranty Period: One (1) year from date of purchase.
ACCESSORIES:
KAM Enhancement Board
Applicable Warranty Period: One (1) year from date of purchase.
Limited Warranty
User’s Guide 2 KPC-9612 Plus v 8.2

MEDIA:
EPROMS, diskettes, video or audio cassettes, manuals (however bound), specifi-
cation and other supplemental pages or any other media on which firmware, soft-
ware or documentation are supplied
Applicable Warranty Period: Thirty (30) days from date of purchase.
6. EXCLUSIONS. This Limited Warranty does not apply to the cosmetic ap-
pearance of the Applicable Product; to broken or cracked cabinets; to any acces-
sory not supplied by Kantronics which is used with the Applicable Product; to
any product that has been subject to misuse abuse or overvoltage; to any product
that has been modified by non-Kantronics personnel unless specifically autho-
rized
in writing by Kantronics; or to any product damaged or impaired by shipping
(whether or not caused by poor packaging), neglect, accident, wiring not installed
by Kantronics, improper parameter settings which are cleared by performing a
hard reset, or use in violation of instructions furnished by Kantronics or of gener-
ally accepted industry practice. Kantronics does not warrant that the functions
contained in any software will meet your requirements or achieve your intended
results; or that operation of any software will be uninterrupted or error-free or
without effect upon other software used with it. Responsibility for the selection of
the hardware and software program to achieve your intended results rests with
you.
7. REMEDY PROCEDURE. Should you need to make a warranty claim, first
contact the dealer from whom you purchased the product. If the dealer is unable
to assist you, contact Kantronics Co., Inc., by mail at 1202 East 23rd Street, Law-
rence, Kansas 66046 USA; by fax at 913-842-2021; or by phone at our
Customer Support number 913-842-4476 (Hours: 9:00 a.m. - noon and
2:00 p.m. - 5:00 p.m. CST). Contact us prior to returning an Applicable Product
to receive a Return Authorization Number. (As a practical matter, problems can
often be solved in such a manner without the product having to be returned to
Kantronics for repair or replacement.)
Return of any Applicable Product for the enforcement of rights under this
Limited Warranty shall be at your expense. Any product returned for warranty
service which Kantronics determines to be without defect or not covered by this
Limited Warranty
KPC-9612 Plus v 8.2 3 User’s Guide

Limited Warranty shall be subject to a minimum charge of one-half hour labor
rate and the product will be returned to you at your sole expense. Please note, no
warranty service will be provided until Kantronics has been furnished with your
Warranty Registration card and copy of proof of purchase establishing purchase
date.
8. NON-ASSIGNMENT. This Limited Warranty is not assignable by you. Any
attempt to assign or transfer any of the rights, duties, or obligations hereof is
void.
9. OTHER RIGHTS. This Limited Warranty gives you specific legal rights
and you may also have other rights which vary from jurisdiction to jurisdic-
tion.
Limited Warranty
User’s Guide 4 KPC-9612 Plus v 8.2