Kasco marine 1400JFL User manual

Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Phone [phone] * Fax [phone]
www.KascoMarine.com * [email protected]
CONTENTS
I. Safety Instructions …………………………………… 2
II. General Owner’s Instructions………………………... 3
III. Warranty, Warranty Claim, & Return Policy………… 4-5
IV. Maintenance Recommendations…………………….. 6
V. C-25 Instructions……………………………………… 7
VI. Parts Included & Tools Needed……………………… 8
VII. Nozzle Options & Pattern Sizes…………………….. 9
VIII. Replacement Parts & Assembly Diagram…………… 10
IX. Assembly & Installation Instructions………………… 11-12
X. Troubleshooting Tips………………………………….. 13
XI. Warranty Registration Information…………………… 14
Patent Pending
Made in the USA

We at Kasco Marine, Inc. would like to both thank and congratulate you on your purchase of
the 1400JF Aerating Fountain. We appreciate you choosing Kasco and for your purchase.
Your decision to purchase Kasco’s 1400JF Aerating Fountain will not disappoint you. The
1400JF Aerating Fountain will be a great addition to your body of water. It will help improve
the water quality by adding much needed oxygen and circulation. It will also enhance the aes-
thetics of the pond or lake with the 5 interchangeable fountain patterns. The lighting package
(if purchased) will illuminate your fountain for beauty day and night. We thank you for choos-
ing Kasco for your fountain needs and want you to be completely satisfied with your purchase.
IMPORTANT SAFETY & HANDLING INSTRUCTIONS
Please read and follow these extremely important safety and handling instructions for your
Kasco equipment. Following these instructions will help ensure your safety and the quality
performance of your equipment.
• Under NO circumstances should anyone enter the water with the electrical equipment
plugged in and/or in operation. All Kasco equipment is ETL approved to UL and CSA stan-
dards for safety in water and all fountain models included control panels with GFI protec-
tion. However, it is NEVER recommended to enter the water with the equipment in opera-
tion.
• Caution should be used when dealing with any electrical and/or moving equipment.
• NEVER run the unit out of water. It will damage the seals and create a dangerous situation
for the operator.
• Extreme caution should be used around water, especially cold water, such as in Spring,
Fall, and Winter, which poses a hazard in and of itself.
• NEVER lift or drag the fountain by the power cords. If you need to pull the unit to the side
of the pond, use the anchoring ropes.
• Do not use waders in deep ponds/lakes or ponds/lakes with drop-offs, drastic slopes, or soft
bottom material.
• Do not use boats that tip easily for fountain installation (ex. Canoes)
• The fountain is supplied with an internal grounding conductor and a grounding-type attach-
ment plug. To reduce the risk of electrical shock, be certain that the fountain is plugged
into the C-25 Control Box supplied by Kasco and that the C-25 is plugged into a properly
grounded, grounding type receptacle.
2

GENERAL OWNER’S INSTRUCTIONS
INSPECT THE SHIPMENT
Immediately inspect your Kasco Fountain shipment for any visible damages. Also cross reference the
Parts Included sheet with the parts supplied to check for shortages. Shortages should be reported im-
mediately to your Kasco Marine distributor or representative and damages reported to your carrier and
Kasco Marine.
CAUTION
WARNING: Under NO circumstances should anyone enter the water with the unit in operation.
Always operate the unit in the water and keep people and objects clear of the propeller. Do not lift the
unit by the electrical cord. Always use extreme caution around electrical equipment and water situa-
tions.
ASSEMBLY & INSTALLATION
Please see the proper Assembly and Installation Instructions enclosed in this manual. Each is specific
for your model and size of Fountain. Note: Use the nylon tie provided to help keep the power cords
for the unit and lights free of the propeller by tying the cords and one of the mooring ropes together.
WARRANTY
Kasco Fountains are the result of over 35 years of design and engineering. Kasco products are built to
withstand the toughest conditions. Kasco Marine backs each 1400JF Fountain with a 1 Year War-
ranty. This warranty covers any and all manufacturers defects within 1 year from the date of purchase
(See Warranty, Warranty Claim, & Return Policy on pages 4 & 5). Please fill out the enclosed, ad-
dressed Warranty Card and mail it to Kasco Marine to start your warranty coverage. You may also
register your Fountain online at:
www.kascomarine.com/solutions_warranty_registration.htm .
USE AND OPERATION
Kasco Fountains are designed and engineered for continuous duty, such as on fish farms or other
aquaculture applications, or on-demand use, as needed in a recreational water feature.
During flotation operation, the water is pulled from 360O around the unit and from below the unit.
The water is pulled upward and thrust through the flotation collar into the air.
Your Kasco Marine Fountain is ready for immediate use (after installation). The motor and ball bear-
ings are submerged in oil and no further lubrication is needed. Make sure to keep the motor housing
clean from hard water deposits and/or algae. (See Maintenance Recommendations on page 6.)
It is extremely important that proper and sufficient voltage (120V) is supplied to the Fountain motor.
Each Fountain is supplied with a UL and CSA approved C-25 GFI Protected Control Box. The Foun-
tain is to be plugged into the C-25 outlet labeled “UNIT” and the C-25 plugged into a properly
grounded receptacle (See C-25 Instructions on page 7).
Kasco Fountains are lightweight, energy efficient, and easy to install and operate. We strive to pro-
duce products that exceed customer expectations. We hope you enjoy your Kasco Fountain.
3

WARRANTY, WARRANTY CLAIM, & RETURN POLICY
1 Year Limited Warranty: Kasco® Marine, Inc. warrants this Fountain to be free from defects in material or
workmanship (except for the ropes, power cord, and propeller) under normal use and service. The Kasco
Marine, Inc. obligation under this warranty is limited to replacing or repairing free of charge any defective part
within one (1) year from the date of shipment. Customer shall pay shipping charges for returning the unit to
Kasco or an Authorized Repair Center.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED,
AND ANY OTHER OBLIGATION OR LIABILITY WHATEVER ON THE PART OF KASCO
MARINE, INC. AND IN NO EVENT SHALL KASCO MARINE, INC. BE LIABLE FOR ANY
SPECIAL OR CONSEQUENTIAL DAMAGES.
Warranty is void if:
• The Fountain is not maintained properly according to the Maintenance Recommendations supplied in this
Owners Manual.
• The Fountain is returned for repair without the power cord or if the unit, control box, or power cord are
altered in any way from original shipment. Cuts in the power cord are not covered under warranty.
• The Fountain is damaged by unauthorized tampering.
Warranty Claim Procedure:
Check the eight-digit serial number printed either on the black cover of the motor or on the blue nameplate and
determine the year of manufacture according to the serial number scheme below:
Sample Serial #
50 J 1 1725
• The first two digits represent the reverse of the last two digits of the year of manufacture.
Example: 50 = 2005 model year.
• The third digit represents the model. (Ex. “J” for 1400JF)
• The fourth digit represents the horsepower of the unit in fourths: 1=1/4hp
• The remaining four digits are sequential.
The best method for establishing warranty period is through the warranty card included with the unit at the
time of purchase and/or the original receipt. If the customer has completed and returned the warranty card at
the time of purchase or registered the Fountain online at:
www.kascomarine.com/solutions_warranty_registration.htm ,
Kasco Marine will have a record of the purchase and will be able to determine whether or not the unit still car-
ies warranty coverage.
Once the warranty coverage has been established, the unit may be sent to any Kasco Authorized Repair Center
4

for evaluation and repair. Please call Kasco Marine at 715-262-4488 prior to shipping to receive a Return
Authorization Number and/or Repair Form, then ship to:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
Or call Kasco Marine at 715-262-4488 to locate your nearest Authorized Repair Center. You can also email
Kasco at [email protected] .
Note: Only complete motor assemblies will be accepted for warranty repair. The power cord and all other
components must be returned with the motor as originally assembled. Any missing parts will be replaced at
the customer’s expense and, if determined to have caused the failure, could void the entire warranty. Some
parts are essential for structural support during shipping and others, such as the power cord, are essential to
properly diagnose potential causes of failure. It is not necessary to return the control box with the motor as-
sembly.
Please include the Repair Form received from Kasco Marine or your local distributor with the shipment. If no
Repair Form is available, include your name and physical address for return delivery of the repaired unit and a
daytime phone number and/or e-mail address for correspondence regarding the warranty claim.
Any expedited shipping method for the return of the unit is at the customer’s expense. Kasco Marine will re-
turn units repaired under warranty at our expense via ground freight within the continental United States.
Other Repairs:
Most failed equipment can be repaired at substantially lower costs than replacement with new. Please ship ac-
cording to the instructions in the previous section. Again, it is best to call ahead for a Return Authorization
Number and/or Repair Form so we know the repair is coming.
Kasco Marine offers free estimates on repairs at the request of the customer. The request for estimate should
be included in the letter that accompanies the returned unit and must include a daytime phone number and/or
e-mail address. Estimate options are as follows:
• We will contact the customer with a total after the unit has been evaluated, but before the work is per-
formed.
• We will repair the unit only if repair costs are under a stated dollar amount. Example: “Please repair if to-
tal is under $150.00 before shipping charges.”
All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer. If the
customer would like the unit returned, the unit will be restored as closely as possible to the condition in which
it was received and shipped at the customer’s expense for shipping and handling charges.
Billing:
All non-warranty repairs will be returned to the customer and billed C.O.D. unless otherwise directed. Kasco
Marine also accepts Visa and MasterCard credit card payments. Kasco Marine will call for credit card infor-
mation upon completion of the repair at the customer’s request.
All other warranty and repair inquiries should be directed to Kasco Marine, Inc. at 715-262-4488 or
[email protected] .
5

MAINTENANCE RECOMMENDATIONS
** Under No Circumstances should anyone enter the water while a fountain is operating. **
** Please keep the original box for maintenance shipping. **
The following maintenance procedures can be utilized to ensure many years of quality performance from your
Kasco Fountain and reduce the need for more costly repair work.
• PROPER INSTALLATION: Proper installation of Kasco equipment will include a power source with
ground fault interruption. For Fountain models, the C-25 control (120V) included with the unit has built-in
ground fault interruption that is sufficient. Ground fault interrupters are a safety feature that can also alert
you to electrical leaks in the equipment. If you have repeat, consistent trips on your ground fault, the
equipment should be disconnected and removed from the water. The power cord should be inspected for
damage and you should call Kasco Marine at 715-262-4488 for further instructions or email Kasco at
[email protected].
• OBSERVATION: Operating equipment should be observed on a regular basis (daily, if possible) for any
reduction or variation in performance. If a change in performance is observed, the equipment should be
disconnected from power and inspected for any material that may have clogged the system or wrapped
around the shaft of the motor, especially plastic bags and fishing line. Even though Kasco Aerators and
Fountains are among the most clog-resistant on the market, it is impossible to protect against all items that
can clog equipment and still maintain a flow of water. These materials can be very damaging to the equip-
ment under continued operation and must be removed as soon as possible. ALWAYS UNPLUG THE
UNIT BEFORE ATTEMPTING TO REMOVE CLOGS.
• WINTER STORAGE: In regions where there is significant freezing in the wintertime, the fountains
should be removed from the water to protect them from the expansion pressure of the ice. In many areas,
fountains will keep some amount of ice open through the winter. However, when the water is thrust into
the air, it is exposed to the colder air temperatures longer and can actually make ice thicker on the pond/
lake. Storage over winter is best in a location that is out of the sun and cool, but above 32OF. It is not nec-
essary to store Kasco motors upside down. All internal seals are fully lubricated while stored in an upright
position.
• CLEANING: Fountains should be removed from the water at least once per year (at the end of the season
in cold climates) to clean the exterior of the system, especially the stainless steel motor housing (can). The
motor housing is the surface that dissipates heat into the water and any algae, calcium, etc. build-up will
become an insulator that blocks heat transfer. In warmer regions it is recommended that the motor is re-
moved and cleaned at least two to three times per year depending on conditions. In most cases a power
washer will be sufficient if the unit and algae are still wet.
• SEAL AND OIL REPLACEMENT: This is a sealed motor assembly and seals will wear out over time
(similar to break pads on a car). Replacement of the seals and a change of oil after three to five years may
add longevity to the operation of the motor, saving you the cost of more expensive repairs. In warmer cli-
mates where the fountain runs most or all of the year, it is a good idea to replace seals more regularly than
you would need to in colder climates where the unit is removed from the water for several months.
Seal replacement and all other repair services should be performed by Kasco Marine or a Kasco trained Au-
thorized Repair Center. Any alterations or changes made to Kasco units by an unauthorized source will void
the warranty. This includes tampering with the unit, power cord, and/or control box. Please contact Kasco
Marine, Inc. at 715-262-4488 for your nearest Authorized Repair Center.
6

C-25 TIMER CONTROL INSTRUCTIONS
Portable Timer with Ground Fault Interrupter
(Unit: 9.8 FLA, 58.8 LRA 120 VAC
Light: 300 W, 120 VAC)
IMPORTANT
This portable timer is designed for CONTROLLING the connected equipment only. Unplug timer before ser-
vicing the unit or the equipment it controls. THIS SWITCH IS NOT TO BE USED AS A POWER DIS-
CONNECT! For maximum protection against electrical shock hazard, perform test procedure on G.F.C.I. at
least once a month. Mount at least 5 ft. from open water.
G.F.C.I. TEST PROCEDURE
The G.F.C.I. should be checked every month to make sure that it is operating properly. Just follow the simple
instructions below. It is recommended to maintain a maintenance diary of your monthly safety check.
1. Push TEST button, RESET button should pop out from inner surface. This should result in power
being OFF at the outlet protected by the G.F.C.I. Verify by plugging a test lamp into the outlet. Be
sure the timer is in the ON position.
2. If the G.F.C.I. tests okay, restore power by pushing the RESET button back in. THE RESET BUT-
TON MUST BE PUSHED FIRMLY AND FULLY INTO PLACE UNTIL IT LOCKS AND RE-
MAINS DEPRESSED AFTER PRESSURE HAS BEEN REMOVED.
DANGER: IF RESET BUTTON DOES NOT POP OUT, IF TEST LAMP REMAINS LIT
WHEN RESET BUTTON DOES POP OUT, OR IF THE G.F.C.I. FAILS TO RESET PROP-
ERLY, DO NOT USE TIMER! CONTACT A QUALIFIED SERVICE TECHNICIAN!
Failure to use the C-25 with Kasco Fountains will void the warranty and cause the Fountain to not be listed to
UL and CSA standards via ETL.
UNDER NO CIRCUMSTANCES SHOULD ANYONE ENTER THE WATER WHEN A
UNIT IS IN OPERATION!
TIMER-OPERATION INSTRUCTIONS
C-25 Control Box will turn the aerator/fountain ON & OFF with the TIMER. Kasco lights will turn ON with
the PHOTO EYE and OFF with TIMER. C-25 Control Box is to be used with Kasco Approved Lights
ONLY!
1. Insert “ON” (GREEN) and “OFF” (RED) trippers into dial at desired ON and OFF times.
2. Turn dial clockwise one or more revolutions until correct time-of-day (AM or PM) in window is
aligned with the arrow.
3. Plug aerator/fountain cord into the RIGHT hand outlet (labeled UNIT).
4. Plug transformer light cord into LEFT hand outlet (labeled LIGHT).
FOR TEMPORARY MANUAL OPERATION
Rotate MANUAL knob counter-clockwise ( ) to desired ON or OFF position. Timer will follow next auto-
matic operation.
7

PARTS INCLUDED
A. 1400JF Aerating Fountain (Assembled in box) (1)
NOTE: If lights are not purchased or included, the cord and Transformer on the left side of the picture
will not be included with the shipment.
B. Interchangeable Nozzle Heads (Osprey Installed) (5)
C. Braided 15’ Nylon Mooring Ropes (2)
D. 1/4-20 x 7/8” Long Fillister head screw for Nest patterns (1)
E. C-25, 120V Control Unit (1)
F. Nylon Cable Tie for securing cords and a mooring rope (1)
TOOLS & SUPPLIES NEEDED
A. Anchors or stakes for installing unit (2)
B. Flat Head Screw Driver
C. Philips head screw driver for mounting C-25 and Transformer (if lights are included) and installing nozzles
D. 120V Electrical Supply near pond on a post with room for mounting the C-25 and Transformer (if lights
are included)
E. Two 12” pieces of 1” galvanized pipe for weighting ropes (optional)
F. #6 x 3/4” long or longer screw for mounting the Transformer (if lights are included) (1)
G. #10 x 1” long or longer screw(s) for mounting the C-25 (3)
Osprey (Installed) Condor Falcon Eagle’s Nest Hawk’s Nest
8
#1 #2 #3 #4 #5

1400JF NOZZLE OPTIONS & PATTERN SIZES
The unique center set design of Kasco’s 1400JF Aerating Fountain nozzles offers the best clog-resistance and
interchangeability available. To achieve the pattern you desire, simply select the appropriate nozzle according
to the accompanying photos and install using the proper bolt or screw into the fountain tube or upper pump
housing (depending on which nozzle chosen). Be sure to snug the bolt or screw to ensure the correct pattern
display and size.
NOTE: Pattern sizes listed are approximate. Variations in voltage caused by regional electrical differences or
voltage drop due to long power cords may result in reduced pattern sizes.
9
Osprey
Produces a wide arch of water 3.5 feet high by 7 feet
in diameter.
To use this nozzle, you must have the upper pump
housing in place. This nozzle has flared outer fins
and the number 1molded on top portion of the noz-
zle. Comes installed on unit.
Condor
Produces a two-tiered arch of water with an inner arch
4 feet high by 4 feet in diameter and an outer arch 2
feet high by 10 feet in diameter.
To use this nozzle, you must have the upper pump
housing in place. This nozzle has flared outer fins and
has the number 2molded on the top of the nozzle.
Hawk’s Nest
Produces a narrow “V” pattern of water 3 feet high
by 7 feet in diameter.
This nozzle does not use the upper pump housing. It
has the number 5molded near the screw collar of the
nozzle.
Eagle’s Nest
Produces a wide “V” pattern of water 3.5 feet high by
10 feet in diameter.
This nozzle does not use the upper pump housing. It
has the number 4molded near the screw collar of the
nozzle.
Falcon
Produces a narrow arch of water 4 feet high by 4 feet
in diameter.
To use this nozzle, you must have the upper pump
housing in place. This nozzle has nearly vertical
outer fins and the number 3 molded on the top of the
nozzle.
Upper Pump
Housing
Must be installed and
used with the Osprey,
Condor, and Falcon
nozzles. Must be re-
moved to use the Ea-
gle’s Nest and Hawk’s
Nest nozzles

ITEM NO. PART NO. DESCRIPTION QTY.
1 140012 FLOAT, 1400 SERIES 1 2 140412 LIGHT RING ASSEMBLY 1 3 140112 PUMP HOUSING, LOWER 1 4 140312 RETAINING CLIP 3 5 140512 UPPER PUMP HOUSING 1 7 258476 FLAT WASHER, 1/4" 6 8 144314 1/4-20 X 3.25" LONG BOLT 3 9 475630 1/4-20 X 1-3/4" LONG BOLT 3
10 840536 NUT, 1/4-20 3 11 840537 LOCK WASHER, 1/4" 3 12 146400 #6 X 3/4" LONG FILLISTER HEAD, SS 4 13 144100 SCREW, SELF TAPPING 1 14 142212 NOZZLE, 1400 SERIES 1 23 140925 PROP, 1400 1 24 443154 1/4-20 x 3/8" FILLISTER 1 25 181625 TRANSFORMER, 60 WATT 1 26 142312 NOZZLE, 1400 SERIES, FALCON 1 27 142412 NOZZLE, 1400 SERIES, CONDOR 1 28 142012 NOZZLE, 1400 SERIES, HAWKS NEST 1 29 142112 NOZZLE, 1400 SERIES, EAGLES NEST 1 30 475628 1/4-20 X 7/8" FILLISTER HEAD 1
13
12
14
5
8
72
1
9
24
23
3
4
7
11
10
25
29
28
27
26
30
REPLACEMENT PARTS & ASSEMBLY DIAGRAM
10

ASSEMBLYAND INSTALLATION INSTRUCTIONS
STEP ONE
Remove all contents from package and place on a
clean, flat surface. Inspect the shipment for any dam-
ages. If damages are found, immediately notify your
carrier and your Kasco Marine, Inc. representative.
Next, cross reference the parts included in the ship-
ment with the Parts Included sheet in this manual on
page 8. Make sure you have all the parts needed. If
any shortages are found, contact your Kasco repre-
sentative immediately.
STEP TWO
Locate and unwind the two braided nylon ropes in-
cluded with the shipment. There are two molded
Rope Holes on opposite sides of the float attached to
the fountain assembly. Tie one end of a rope to one
rope hole with a secure knot. Be sure not to leave too
much of a tail after the knot. Repeat with the other
rope on the other Rope Hole.
STEP THREE
Locate the 5 nozzles included with the shipment (the
Osprey nozzle is already installed on the fountain,
along with the Upper Pump Housing). Using the
Nozzle Options diagram on page 9, determine which
pattern is desired and the corresponding nozzle. If
the Condor or Falcon patterns are desired, you must
remove the Osprey Nozzle by removing the 1” Self
Tapping Phillips Head Screw. Replace the nozzle
with either the Condor or Falcon, re-insert the 1” Self
Tapping Phillips Head Screw and tighten until snug
(Diagram A). If either the Eagle’s Nest or Hawk’s
Nest patterns are desired, you must remove both the
Osprey Nozzle and the Upper Pump Housing. Re-
move the Osprey nozzle first as above.
Second, remove the 4 Upper Pump Housing screws
and pull the Upper Pump Housing up. Finally, re-
move the 3/8” Fillister head, plastic set screw in the
top of the 4 Blade Prop. Place a slight amount of
pressure on the new nozzle when in place and tighten
the 1/4-20 x 7/8” Fillister head screw until snug. Do
not over tighten. (Diagram B)
A
B
STEP FOUR
Install the Fountain into the pond/lake in at least 12”
of water so the unit is floating freely. Support the
weight of the unit with the ropes and/or the float
while setting it into the water, DO NOT LIFT BY
THE CORD. Use the nylon tie to secure both cords
and an adjacent mooring rope together about 1 foot
from the float to prevent twisting or getting caught in
the unit. Secure the ends of the cords to the post at
the power supply so the ends do not get dragged into
the water.
STEP FIVE
Determine how to anchor or secure the unit in the
pond. You may want to use weights at the end of
each rope (cinder blocks work well) and sink them to
the bottom or secure the ropes to the shoreline by ty-
ing them to a stake or placing a rock on top of the
ropes.
1” Self Tapping
Phillips Head
Screw
#6 x 3/4” Fillister
Head Upper Pump
Housing Screws
Upper Pump
Housing Osprey Nozzle
11
1/4 –20 x 7/8”
Fillister Head
Screw
Eagle’s Nest
Nozzle

STEP SIX
Use the ropes to position the Fountain in the desired
location in the pond/lake. Anchor the ropes or secure
them to the shoreline so the ropes are free of slack,
but not tight. To prevent twisting of the unit due to
torque, you should place the anchor at least 3 feet
from the float for each foot of depth (Ex. A 3 foot
deep pond would require an anchor 9 feet horizon-
tally from the float.) For ease of removal, you may
choose to keep at least one anchor within reach from
shore, just below the water’s surface.
STEP SEVEN (ALTERNATE INSTALLATION)
In ponds where the water level fluctuates signifi-
cantly, you may need to suspend a small weight (12”
of 1” galvanize pipe works well) at the mid-point of
the rope to take up any slack as the water level drops.
The weight should be light enough so the Fountain
can rise as the water level rises. This can also help
hide ropes by sinking them further below the surface.
STEP EIGHT
Install the C-25 on the post with the power supply.
Use up to three #10 x 1” long or longer screws and
the molded screw placements on the C-25. NOTE:
The C-25 must be hung upright in order to be water-
proof. Install the Low Voltage Transformer (if lights
are included) on the same pole below the C-25 with
the one #6 x 3/4” long or longer screw. NOTE: The
Transformer must be hung upright in order to be wa-
terproof.
STEP NINE
Set C-25 Timer to desired ON and OFF times per the
C-25 Instructions on page 7. Plug the 1400JF cord
into the C-25 outlet labeled “UNIT”. If lights are in-
cluded, plug the Transformer cord into the C-25 out-
let labeled “LIGHT”.
STEP TEN
Plug the C-25 into the 120V power supply on post
and ENJOY YOUR NEW KASCO 1400JF AER-
ATING FOUNTAIN.
12

TROUBLESHOOTING TIPS
“ My Fountain trips the ground fault interrupter in the C-25.”
This is the most common symptom of several possible problems. To correctly diagnose the problem,
you will need to collect more information. A Ground Fault Interrupter (GFI) breaker that trips can in-
dicate an electrical service problem, water contamination in the unit and/or cord, bad breaker, control
box problems, motor problems, etc. Try to find out the answers to these questions before you contact
Kasco to narrow down the problem.
* How long does it take to trip the breaker?
* Does it always take the same amount of time to trip?
* How many times has it tripped?
* Has there been any electrical problems in the area recently?
“My Fountain seems to run slowly.”
This can also be a symptom of several possible problems. There could be an electrical problem where
the unit is not getting the proper voltage. This could also indicate a problem with the motor of the unit,
which needs to be looked at by an Authorized Repair Center. Check that the unit is receiving the
proper voltage, and, if so, contact Kasco for further steps.
“My Fountain hums, but will not start. When I spin the prop with a stick, it starts up.”
This indicated a problem with the Starting Capacitor. Each Kasco Fountain is equipped with a Starting
Capacitor to get the unit going when it is first plugged in. If it is operating, but not spinning and can be
started by spinning the prop with a stick, the Starting capacitor needs to be replaced by an Authorized
Repair Center.
“My Fountain turns itself off and back on without the timer and without tripping the GFI breaker.”
Each Kasco Fountain has a Thermal Overload built in that will turn the unit off when it overheats.
Once the unit has cooled down, it will start back up. If you are noticing these symptoms, the unit
should be unplugged immediately because the Thermal Overload will continue to turn on and off until
it burns out and damages the motor. The unit should be unplugged and taken out of the water to find
the cause of the problem. The problem could be one of many, such as, low water levels, build-up on
the unit to prevent heat dissipation, something inhibiting the free rotation of the shaft, etc. If something
is caught in the unit or there is a build-up on the unit, remove the debris and, if caught early enough,
the unit should be fine. Contact a Kasco representative before restarting the unit.
“My Fountain flow seems to fluctuate and/or be less than usual.”
This can occur because of a few different reasons. Most of the time, this symptom is caused from unit
being clogged with debris. A mat of weeds, many leaves, plastic bags, etc. can clog up the unit and
cause it to be starved of water. If the unit does not have the proper amount of water, the flow or pattern
will fluctuate up and down and look sporadic. If you are seeing these symptoms, unplug the unit and
clean away the debris that is clogging up the screen. Another possibility if these symptoms are noticed,
is a chipped or damaged prop that is causing the unit to wobble and not pump properly. When the unit
is unplugged, check the prop for damages and replace if damage is found.
“The GFI breaker trips randomly and sporadically. Sometimes it is a few hours of operation, other
times it can be days or weeks.”
This is referred to as a Nuisance Trip. This usually occurs where the unit is installed a great distance
from the initial electric service on the property where the ground stake is placed. It is caused by either
induced current in the ground wire or a base voltage difference due to soil pH levels. To resolve the
problem, contact an electrician and install a local grounding stake. This will eliminate the induced cur-
rent and any base voltage differences.
13

Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Phone [phone] * Fax [phone]
www.kascomarine.com * [email protected] * [email protected]
14
Fountain Warranty Information
Please fill out the enclosed, addressed warranty card and mail to Kasco Marine, Inc. or register
your fountain online at www.kascomarine.com/solutions_warranty_registration.htm . Also fill
in the information below and keep for your records.
Model # (Ex. 1400JF)_______________________________
Serial # (Ex. 50J11725)______________________________
Purchase Date:_____________________
Purchased From:___________________________________
How Registered? —- Mailed Card —- or —- Registered Online
Registration Date (Date card sent in or registered online)___________________________
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