Kasco J Series Manual

J Series Fountain
3400JF, 3400HJF, 4400JF, 4400HJF
800 Deere Rd. Prescott, WI 54021 • 715.262.4488 • [email protected] • www.kascomarine.com
Document number 884180
Operation & Maintenance Manual

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Contents
General Instructions �����������������������������������������2
Important Safety �����������������������������������������������3
Unit Specs ��������������������������������������������������������3
Parts Included���������������������������������������������������4
Assembly Instructions���������������������������������������5
Included Nozzles ����������������������������������������������7
Unit Installation Instructions������������������������������8
This Kasco product is the result of years of innovation, and we are condent that
you will be impressed with its quality and performance� If you have any questions
about assembly, installation, or maintenance, please reach out to our friendly and
knowledgeable customer care team� Thank you for trusting Kasco�
715.262.4488 www.kascomarine.com [email protected]
GENERAL INSTRUCTIONS
INSPECT THE SHIPMENT: Immediately inspect your Kasco fountain shipment for any visible damages� Also cross reference the parts
supplied with the Parts Included sheet to check for shortages� Shortages should be reported immediately to your Kasco Marine distrib-
utor or representative and damages reported to your carrier and Kasco Marine�
ASSEMBLY & INSTALLATION: Please see the proper Assembly and Installation Instructions enclosed in this manual. Each is specic
for your model and size of fountain�
• Use a nylon tie to help keep the power cords for the unit and lights free of the propeller by tying each cord to either side of
the oat. If you have a light kit, make sure that the unit cord is tied to one side of the oat and the light cord to the other for
balance�
• It is extremely important to test the GFI breaker in the control panel upon each installation/re-installation of the unit to ensure
proper functioning�
USE AND OPERATION: Kasco fountains are designed and engineered for continuous duty, such as on sh farms or other aquaculture
applications, or on-demand use, as needed in a recreational water feature. During otation operation, the water is pulled from 360
degrees around the unit and from below the unit. The water is pulled upward and thrust through the otation collar into the air.
Your Kasco Marine fountain is ready for immediate use (after installation)� The motor and ball bearings are submerged in oil, and no
further lubrication is needed� Make sure to keep the motor housing clean from hard water deposits and/or algae� (See Maintenance
Recommendations�)
It is extremely important that proper and sufcient voltage (120V or 240/208V) is supplied to the Fountain motor. Each 120V Fountain
is supplied with a UL and CSA approved C-25 GFI Protected Control Box� The Fountain is to be plugged into the C-25 outlet labeled
“UNIT” and the C-25 plugged into a properly grounded receptacle. Each 240V Fountain is supplied with a UL and CSA approved C-85
GFCB Protected Control Panel. The Fountain is to be hardwired into C-85 panel. The C-85 must have 4 wire service (L1, L2, neutral,
and ground) installed by a qualied electrician. It is extremely important to test the GFI breaker in the control panel upon each installa-
tion and re-installation and every month thereafter to ensure proper operation� (See Control Panel Instructions�)
Maintenance Recommendations��������������������� 9
Repair�������������������������������������������������������������10
Non-Warranty Repairs������������������������������������ 11
Troubleshooting Tips ��������������������������������������12
Replacement Parts�����������������������������������������13
Repair Contact Form ��������������������������������������14

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Model Voltage Operating
Amps
Locked-Rotor
Amps
Control Panel
Connection
Unit
Connection
Single-Phase Units
3400JF 110-120 7.3 18 C-25 plug in Plug into C-25
3400HJF 208-240 3.7 9Hardwire C-85 Plug into or
hardwire C-85
4400JF 110-120 11 40 C-25 plug in Plug into C-25
4400HJF 208-240 5�5 20 Hardwire C-85 Plug into or
hardwire C-85
UNIT SPECS
IMPORTANT SAFETY
• Please read and follow these important instructions to help ensure your safety and the quality performance of your Kasco equip-
ment�
• Use caution when dealing with any electrical and/or moving equipment�
• Under NO CIRCUMSTANCE should anyone enter the water with the electrical equipment plugged in and/or in operation�
• Kasco Aerating Fountains are intended for use with a Listed control panel having a GFCI protected receptacle, or eld wiring
terminals and disconnect switch, or a timer with a disconnect for use with a GFCI receptacle� Control panels MUST be installed by
a qualied electrician. Ground Fault Circuit Interrupters (GFCIs) should be tested upon each installation and every month thereafter
to ensure proper operation�
• Single-phase units are supplied with an internal grounding conductor and/or a grounding-type attachment plug� To reduce the risk
of electrical shock, be certain the unit is properly connected to the Kasco-supplied control panel (refer to the instructions included
with your control panel)�
• NEVER run the unit out of the water. This will damage the seals and create a dangerous situation for the operator.
• Use extreme caution around water, especially cold water, as in spring, fall, and winter, which poses a hazard in and of itself�
• NEVER lift or drag the equipment by the power cords. If you need to pull the unit to the side of the pond, use the anchoring ropes.
• Do not use boats that tip easily for installation and follow all boating safety rules and regulations, including wearing a PFD (Person-
al Flotation Device)�
• Do not use waders in deep ponds/lakes or ponds/lakes with drop-offs, drastic slopes, or soft bottom material�
• Control panels must be installed by a qualied electrician.
• Ground Fault Circuit Interrupters (GFCI) should be tested upon each installation and every month thereafter to ensure proper
operation�
• For more information regarding your control panel instructions, refer to your control panel owner’s manual� A control panel must be
installed a minimum of 5 feet (3m in Canada) from the body of water unless separated from the body of water by a fence, wall, or
other permanent barrier that will make the unit inaccessible to persons in the water� A complete list of control panels can be found
in the Accessories section of kascomarine�com�
Additional Notes
During otation operation, water is pulled from 360° around and directly below the unit. Keep these areas clear of debris as much as
possible to decrease frequency of screen cleaning�
Cord Length
50 ft. 100 ft. 150 ft. 200 ft. 250 -
400 ft.
3400JF 16 14 12 12 N/A
3400HJF /
4400HJF 14 14 12 12 12
4400JF 14 12 10 10 N/A
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PARTS INCLUDED
3
6
4
5
5
2
9
10 11
12
8
ID Description Qty Part #
1Fountain 1N/A
2 Float 1 242001
3 1/4-20 x 4” Phillips Pan Head Screw 4 251220
4 1/4” split washers 7840537
51/4” (3/4” OD) Flat Washer 10 251300
6 1/4 -20 x 1-3/4” Hex Head Bolt 3 475630
7 Bottom Screen Section 3 361540
8 1/4”-20 Nut 3 840536
9#8 nut 6 771034
10 #8 at washer 12 361543
11 #8 lock washer 6 771033
12 #8 x 3/4” screw 6 361545
13 Mooring ropes (not pictured) 2 990700
14 Cable ties (not pictured) 9 415038
1
7
5
4
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1. Rest the oat on the 4
legs of the housing
Align power cord
with notch Align bolt holes
with legs�
2� Lock washer goes between
bolt and at washer. Tighten
down in 4 places.
3
4
5
9
10
11
12
10
3. Turn over� Bring bottom
screen sections together�
8
4
5
5
6
ASSEMBLY INSTRUCTIONS
4. Tighten down in 6
places to hold the
screen together�
5� Secure the bottom screen
to the oat in 3 places.
Make sure cord is
sticking out of notch�
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7� Choose Nozzle. Push nozzle into cone and twist to lock the 3 tabs into the nozzle plate.
6. Turn upright� Secure power cord to rope hole�
Providing strain relief on the cord helps ensure that its weight
and any strain placed on it in the water will not cause the oat
to tilt or cause damage to the unit�
If your Kasco cord comes with a strain relief kit attached, attach
the available link to the oat-side knot in the mooring rope, as
pictured here�
Cord Strain Relief
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INCLUDED NOZZLES
NOTE: Pattern sizes listed are approximate. Variations in voltage caused by regional electrical differences or voltage drop due to long
power cords may result in reduced pattern sizes�
To install, place o-ring around outlet and simply twist the nozzle into the 3 locking tabs.
123 4
ID Pattern Description Model Height Width Included in Kit
1Sequoia Narrow geyser, marked S� (Pre-installed) 3400 13’ 8’ 431230
4400 18’ 11’
2Linden Center geyser with lower conical pattern,
2-piece assembly with bolt�
3400 9’ 29’ 431232
4400 12’ 31’
3Birch Wide geyser, marked B� 3400 7’ 5’ 431234
4400 11’ 8’
4Cypress 1 tier of 12 arcing streams, marked C. 3400 7’ 17’ 431236
4400 9’ 28’
5Willow Wide arc, no nozzle installed� 3400 6.5’ 21’ 820150
4400 9’ 31’
Sequoia Linden Cypress
Birch Willow
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Use ropes to position the fountain in the desired location in the
pond or lake� Anchor the ropes or secure them to the shoreline so
that they are free of slack, but not tight� To prevent twisting of the
unit due to motor torque, place the anchor at least 3 feet from the
oat for each foot of depth (Ex. a 6ft deep pond would require an
anchor 18ft horizontally from the oat).
Alternate Installation:
In ponds where the water level uctuates signicantly, a small
weight may need to be suspended at the midpoint of the rope
to take up any slack caused by a drop in water level (1 foot
of 1’’ galvanized pipe works well). The weight should be light
enough so that the fountain can rise as the water level rises�
This weight can also help hide the anchoring ropes by sinking
them further below the surface�
UNIT INSTALLATION INSTRUCTIONS
After unit is installed in the water, connect the power cord to a properly installed Kasco control panel (C-85, C-95, etc.) with built-in
ground fault protection according to the instructions and electrical schematics included with the panel� Follow all local and national
electrical codes for unit and control panel installation; consult a qualied electrician or service person if needed.
The fountain is ready to be turned on and enjoyed�
Power cord

x
Kasco power
control box
Correct anchoring
Incorrect anchoring
Anchor rope Secondary weight
Normal water level
Low water level
High water level
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MAINTENANCE RECOMMENDATIONS
Under NO CIRCUMSTANCE should anyone enter the water while a fountain is operating.
The following maintenance procedures can be utilized to ensure many years of quality performance from your Kasco equipment and
reduce the need for more costly repair work�
PROPER INSTALLATION: Proper installation of Kasco equipment will include a power source with ground fault protection� The control
panel included with the equipment has built-in ground fault protection for both the fountain and the lighting kit� Ground fault interrupters
are a safety feature that can also alert you to electrical leaks in the equipment� It is extremely important to test the GFI upon installation
and every month thereafter to ensure proper operation� If you have repeat, consistent trips of the ground fault device, the equipment
should be disconnected and removed from the water� The power cord should be inspected for damage and you should contact your
distributor or contact Kasco Marine at 715-262-4488 or [email protected] for further instructions. A complete list of control pan-
els can be found in the Accessories section of kascomarine�com�
OBSERVATION: Operating equipment should be observed on a regular basis (daily, if possible) for any reduction or variation in perfor-
mance� If a change in performance is observed, the equipment should be disconnected from power and inspected�
WINTER STORAGE: In regions where there is signicant freezing in the wintertime, the equipment should be removed from the water
to protect it from the expansion pressure of ice� Fountains may keep some amount of ice open, but when water is thrust into the air it
can make the existing ice thicker. Storage over winter is best in a location that is out of the sun and cool, but above 32° F. Store unit
upside down if it will sit for a long period of time to ensure continued oil lubrication of seals; units that sit upright for many months or
years have a greater likelihood of seals drying out�
CLEANING: Fountains should be removed from the water at least once per year (at the end of the season in cold climates) to clean
the exterior of the system, especially the stainless-steel motor housing (can) that dissipates heat into the water� Any algae, calcium, or
other build-up will become an insulator that blocks heat transfer and may lead to overheating and damage� In warmer regions, the unit
should be removed and cleaned at least 2 – 3 times per year. In most cases, a power washer is sufcient if the unit and algae are still
wet�
SEAL AND OIL REPLACEMENT: This is a sealed motor assembly and seals will wear out over time (similar to brake pads on a car)�
Replacement of the seals and a change of oil after three years may add longevity to the operation of the motor, saving you the cost of
more expensive repairs� In warmer climates where the fountain runs for a majority of the year or greater, it is wise to replace seals more
often�
ZINC ANODE: A sacricial zinc anode is supplied on the shaft for protection from corrosion and electrolysis. The zinc anode should be
updated replaced if reduced to half the original size or if white in color� Corrosion from electrolysis is more commonly associated with
saltwater or brackish water, but as a matter of precaution, it is important to periodically check the zinc anode in all installations (at least
every two to three months)�
Seal replacement and all other repair services should be performed by Kasco Marine or a Kasco-trained Authorized Repair Center� Any
alterations or changes made to Kasco units by an unauthorized source will void the warranty� This includes tampering with the unit,
power cord, and/or control panel. Contact Kasco Marine at 715-262-4488 or [email protected] for additional information and
your closest Authorized Repair Center�
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WARRANTY
Warranty period:
3400JF, 3400HJF, 4400JF, 4400HJF = 2 years
Kasco® Marine, Inc� warrants this fountain to be free from defects in material or workmanship under normal use and service (exclud-
ing ropes, power cord, and propeller)� The Kasco Marine, Inc� obligation under this warranty is limited to replacing or repairing free of
charge any defective part within the warranty period from the date of shipment� Customer shall pay shipping charges for returning the
unit to Kasco or an Authorized Repair Center�
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER OBLIGATION OR LI-
ABILITY WHATEVER ON THE PART OF KASCO MARINE, INC. AND IN NO EVENT SHALL KASCO MARINE, INC. BE LIABLE FOR
ANY SPECIAL OR CONSEQUENTIAL DAMAGES�
Warranty is void if:
• The equipment is not maintained properly according to the Maintenance Recommendations supplied in this Owner’s Manual�
• The equipment is returned for repair without the power cord�
• The unit, control panel, or power cord are altered in any way from original shipment� Cuts in the power cord are not covered under
warranty�
• The equipment is damaged by unauthorized tampering�
• The sacricial zinc anode around the motor shaft shows signicant deterioration (not maintained according to Recommendations
supplied in this Owner’s Manual)�
Warranty Claim Procedure: The best method for establishing warranty period is by keeping your original receipt and registering the
equipment online at kascomarine�com under the Warranty Information section�
Once warranty coverage has been established, the unit may be sent to Kasco Marine or any Kasco Authorized Repair Center for evalu-
ation and repair� See Repair section for more information regarding warranty repair procedure�
REPAIR
Note: Only complete motor assemblies will be accepted for warranty repair� The power cord and all other components must be returned
with the motor as originally assembled� Any missing parts will be replaced at the customer’s expense and, if determined to have caused
the failure, could void the entire warranty� Some parts are essential for structural support during shipping and others, such as the power
cord, are essential to properly diagnose potential causes of failure. It is not necessary to return the control panel or oat with the unit
assembly�
Any required repairs must be performed by Kasco Marine� Any alterations or changes made to Kasco units by an unauthorized source
will void the warranty� This includes tampering with the unit, power cord, and/or control panel�
A physical Kasco Repair Form must be included with any equipment sent to Kasco
or an Authorized Repair Center� This form can be found under the Product Support
section of kascomarine�com� If no Repair Form is available, include your name and
physical address for return delivery of the repaired unit and a daytime phone number
and/or e-mail address for correspondence regarding the warranty claim�
Once warranty coverage has been established, the equipment may be sent to any
Kasco Authorized Repair Center or to Kasco at this address:
Shipping Address:
Kasco Marine, Inc�
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
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NON-WARRANTY REPAIRS
Most failed equipment can be repaired at substantially lower costs than replacement with new� If your fountain requires repair and is no
longer covered under warranty, please contact Kasco Marine or your local distributor for available options� Please ship according to the
instructions�
• Kasco Marine does estimates on repairs at the request of the customer� The request for estimate should be included in the letter
that accompanies the returned unit and must include a daytime phone number and/or e-mail address� We will contact the customer
with a total after the unit has been evaluated, but before the work is performed�
• All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer� Rejected equipment can be
returned at the customer’s expense for shipping and handling charges�
Billing: All non-warranty repairs will be returned and billed to the customer unless otherwise directed. Kasco Marine accepts Visa and
MasterCard credit card payments� Kasco Marine will call for credit card information upon completion of the estimate at the customer’s
request�
Please see the Product Support section of kascomarine�com for more information about warranty and repairs� Contact Kasco Marine at
715-262-4488 or [email protected] for additional information and your closest Authorized Repair Center.
Kasco Marine
800 Deere Road
Prescott, WI 54021
Contact Us
Phone: [phone]
Fax: [phone]
www.kascomarine.com
[email protected]
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TROUBLESHOOTING TIPS
The following is provided to help diagnose a probable source of trouble� It is a guideline only and may not show all causes for all problems�
For additional troubleshooting help, contact your local distributor or visit kascomarine�com for additional guidance�
Note: you may need to refer to your owner’s manual that was provided with your control panel for additional control panel settings and adjust-
ments�
“My pattern is crooked or does not look even.”
Wind can make a fountain pattern crooked� Also, make sure there is no clog or debris that is throwing off the pattern� If there is no wind or
clog, then check to see if the nozzle is screwed down all the way and is sitting centered with the cone assembly�
“My fountain trips the ground fault interrupter in the C-25, C-85, or C-95.”
This is the most common symptom of several possible problems� To correctly diagnose the problem, you will need to collect more information�
A Ground Fault Interrupter (GFI) breaker that trips can indicate an electrical service problem, water contamination in the unit and/or cord, bad
breaker, control box problems, motor problems, etc. Try to nd out the answers to these questions before you contact Kasco to narrow down
the problem:
• How long does it take to trip the breaker?
• Does it always take the same amount of time to trip?
• How many times has it tripped?
• Have there been any electrical problems in the area recently?
“My fountain seems to run slowly.”
This can also be a symptom of several possible problems� There could be an electrical problem where the unit is not getting the proper volt-
age� This could also indicate a problem with the motor of the unit, which needs to be looked at by an Authorized Repair Center� Check that the
unit is receiving the proper voltage, and, if so, contact Kasco for further steps�
“My fountain hums, but will not start. When I spin the prop with a stick, it starts up.”
(single phase units only) This indicates a problem with the Starting Capacitor� Each Kasco fountain is equipped with a Starting Capacitor to
get the unit going when it is rst plugged in. If it is operating but not spinning and can be started by spinning the prop with a stick, the Starting
Capacitor needs to be replaced by an Authorized Repair Center�
“My fountain turns itself off and back on without the timer and without tripping the GFI breaker.”
(single phase units only) Each Kasco fountain has a Thermal Overload built in that will turn the unit off when it overheats� Once the unit
has cooled down, it will start back up� If you are noticing these symptoms, the unit should be unplugged immediately because the Thermal
Overload will continue to turn on and off until it burns out and damages the motor� The unit should be unplugged and taken out of the water to
nd the cause of the problem. The problem could be one of many, such as, low water levels, build-up on the unit to prevent heat dissipation,
something inhibiting the free rotation of the shaft, etc� If something is caught in the unit or there is a build-up of algae, calcium or organic
matter on the unit, remove the debris and, if caught early enough, the unit should be ne. Contact a Kasco representative before restarting
the unit�
“My fountain ow seems to uctuate and/or be less than usual.”
This can occur because of a few different reasons� Most of the time, this symptom is caused by the unit being clogged with debris� A mat of
weeds, many leaves, plastic bags, etc� can clog up the unit and cause it to be starved of water� If the unit does not have the proper amount of
water, the ow or pattern will uctuate up and down and look sporadic. If you are seeing these symptoms, unplug the unit and clean away the
debris that is clogging up the screen� Another possibility if these symptoms are noticed is a chipped or damaged prop that is causing the unit
to wobble and not pump properly� When the unit is unplugged, check the prop for damages and replace if damage is found�
“The GFI breaker trips randomly and sporadically. Sometimes it is a few hours of operation, other times it can be days or weeks.”
This is referred to as a Nuisance Trip� This usually occurs where the unit is installed a great distance from the initial electric service on the
property where the ground stake is placed� It is caused by either induced current in the ground wire or a base voltage difference due to soil
pH levels� To resolve the problem, contact an electrician and install a local grounding stake� This may eliminate the induced current and any
base voltage differences� This problem can also be caused by a bad breaker or receptacle or having unbalanced incoming voltage lines�
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REPLACEMENT PARTS
ID Description Qty Part #
1Zinc assembly 1 243475
2Debris inger, .500 dia. shaft 1 990410
3Baseplate 1 431100
4O-ring, for base 1 431246
5 Retaining clip 4 140313
6 1/4”-20 x 1-3/4” bolt 4 475630
7Nut, 1/4”-20 serrated ange 8 840538
8 1/2”-20 jam nut 1 342058
9Washer, 1/2” 2475642
10 Impeller, 3400J 1 431150
10 Impeller, 4400J 1 431170
11 Cone, 3400J, 4400J 1 431200
12 1/4”-20 x 1” hex head cap screw 4 451130
13 Nozzle plate 1 431220
14 O-ring, for nozzles 1 431248
15 Screw, #10-14 x 1/2 PH 3 431242
16 Nozzle, Sequoia 1 431230
17 Nozzle, Birch 1 431234
18 Nozzle, Cypress 1 431236
19 Nozzle, Linden assembly 1 431232
1
2
4
5
6
8
9
7
3
12
11 10
13
14
15
16
17
18
19
7
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REPAIR CONTACT FORM
• Kasco requires that all equipment sent for repair MUST be accompanied by this form and marked to Repairs attention�
• Kasco is NOT responsible for shipping damage accrued in return shipment�
• It is the responsibility of the customer to ship and pay freight to Kasco�
Note: Contact Information should be that of the person or company to contact for repair information�
Company name
Contact name
First name Last name
Address
Street
City
State
ZIP code
Phone number
Primary Alternate
Email address
Preferred method of contact
(circle) Phone Email
Purchase order number
Additional product information
Serial Number Cord Length
Additional notes
for repair technician:
Kasco Marine
800 Deere Road
Prescott, WI 54021
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