Kasco J Series Manual

J Series Fountain
8400JF, 3.1JF, 2.3JF, 3.3JF, 2.3HJF, 3.3HJF
Operation & Maintenance Manual
800 Deere Rd. Prescott, WI 54021 • 715.262.4488 • [email protected] • www.kascomarine.com
Document number 884168

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Contents
Important Safety �����������������������������������������������2
Tools and Supplies Needed������������������������������3
Unit Specs ��������������������������������������������������������3
Parts Included���������������������������������������������������4
Nozzles Included ����������������������������������������������5
Premium Nozzles (Not Included)����������������������6
Assembly Instructions���������������������������������������7
IMPORTANT SAFETY
• Please read and follow these important instructions to help ensure your safety and the quality performance of your Kasco equip-
ment�
• Use caution when dealing with any electrical and/or moving equipment�
• Under NO CIRCUMSTANCE should anyone enter the water with the electrical equipment plugged in and/or in operation�
• Kasco Aerating Fountains are intended for use with a Listed control panel having a GFCI protected receptacle, or eld wiring
terminals and disconnect switch, or a timer with a disconnect for use with a GFCI receptacle� Control panels MUST be installed by
a qualied electrician. Ground Fault Circuit Interrupters (GFCIs) should be tested upon each installation and every month thereafter
to ensure proper operation�
• Single-phase units are supplied with an internal grounding conductor and/or a grounding-type attachment plug� To reduce the risk
of electrical shock, be certain the unit is properly connected to the Kasco-supplied control panel (refer to the instructions included
with your control panel)�
• 3-phase units (2�3JF, 3�3JF, 5�3JF, 7�3JF, 2�3HJF, 3�3HJF, 5�3HJF, 7�3HJF) require a startup test after wiring to ensure proper
rotation of the impeller� If the impeller is rotating in the opposite direction, the unit will not perform properly and internal damage to
the unit may occur (see 3-phase startup procedure on page 12)�
• NEVER run the unit out of the water� This will damage the seals and create a dangerous situation for the operator�
• Use extreme caution around water, especially cold water, as in Spring, Fall, and Winter, which poses a hazard in and of itself�
• NEVER lift or drag the equipment by the power cords� If you need to pull the unit to the side of the pond, use the anchoring ropes�
• Do not use boats that tip easily for installation and follow all boating safety rules and regulations, including wearing a PFD (Person-
al Flotation Device)� Do not use waders in deep ponds/lakes or ponds/lakes with drop-offs, drastic slopes, or soft bottom material�
• For more information regarding your control panel instructions, refer to your control panel owner’s manual� A control panel must be
Nozzle Installation Instructions�����������������������10
Unit Installation Instructions����������������������������11
3-Phase Startup Procedure����������������������������12
Repair�������������������������������������������������������������14
Non-Warranty Repairs������������������������������������15
Troubleshooting Tips ��������������������������������������16
Repair Contact Form ��������������������������������������17
This Kasco product is the result of years of innovation, and we are condent that
you will be impressed with its quality and performance� If you have any questions
about assembly, installation, or maintenance, please reach out to our friendly and
knowledgeable customer care team� Thank you for trusting Kasco�
715.262.4488 www.kascomarine.com [email protected]

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TOOLS AND SUPPLIES NEEDED
• (3) Anchors or stakes for installing unit
• 208-240V electrical supply near pond on a post with room for mounting the control panel
• (4) #10 x 1’’ long or longer screws for mounting the control panel
• 9/16’’ socket with extension and ratchet (optional)
• 7/16’’ socket and ratchet or combination wrench (optional)
• (3) 12’’ pieces of 1’’ galvanized pipe for weighting ropes (optional)
Model HP Voltage Operating Amps Locked-Rotor Amps Control Panel Connection Unit Connection
Single-Phase Units
8400JF 2 208-240 10 40 Hardwire C-85 Hardwire C-85
3.1JF 3 208-240 13�4 61 Hardwire C-95 Hardwire C-95
5.1JF 5 208-240 20 97 Hardwire C-95 Hardwire C-95
3-Phase Units
2.3JF 2 208 7�5 40
See control panel instructions
3.3JF 3 208 10�3 70
5.3JF 5 208 16 100
7.3JF 7�5 208 20 100
2.3HJF 2 460 3�8 24
3.3HJF 3 460 5�2 40
5.3HJF 5 460 8 49
7.3HJF 7�5 460 10 50
installed a minimum of 5 feet (3m in Canada) from the body of water unless separated from the body of water by a fence, wall, or
other permanent barrier that will make the unit inaccessible to persons in the water� A complete list of control panels can be found
in the Accessories section of kascomarine�com�
Additional Notes
During otation operation, water is pulled from 360° around and directly below the unit. Keep these areas clear of debris as much as
possible to decrease frequency of screen cleaning�
UNIT SPECS
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PARTS INCLUDED
ID Description Qty Part #
A 3/8-16 hex head screw 3 820093
B 3/8” lock washer 3 566230
C 3/8” x 1�25” OD fender washer 3 840325
D Float, single piece 1 See Table below
E Interchangeable nozzles 5 See “nozzles” section
F Nozzle O-ring, Large J 1 841217
G Large JF unit assembly 1 See Table below
H Bottom screen, Large J 1 284101
I 3/8”-16 x 1/2” serrated hex head screw 3 820092
J 7/16” & 9/16” wrench tool 1 284139
K Rope, 50ft (not pictured) 1 990170
L Cable tie (not pictured) 8 415038
M Dielectric grease (not pictured) 1 341300
Unit Size Voltage/Phase G (Part #) D (Part #)
2 HP 208-240 / 1p 8400JF
284102208 / 3p 2�3JF
460 / 3p 2�3HJF
3 HP 208-240 / 1p 3�1JF
284103208 / 3p 3�3JF
460 / 3p 3�3HJF
Unit Assembly Table
Fig. 1
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ID Pattern Description HP Height Width Included in Kit
1 Birch Wide geyser
211’ 10’ 284302
3 16’ 12’
5 24’ 14’ 284305
7�5 26’ 16’
2 Spruce Narrow geyser
2 21’ 10’ 284302
3 26’ 12’
5 31’ 12’ 284305
7�5 34’ 12’
3 Balsam 3-tiered conical pattern, uses Outlet nozzle
2 14’ 32’ 284302
3 19’ 34’
5 18’ 34’ 284305
7�5 21’ 36’
4 Linden Center geyser with lower conical pattern, uses
Outlet nozzle
2 15�5’ 38’ 284302
3 20�5’ 38’
5 24�5’ 46’ 284305
7�5 26’ 46’
5 Redwood Tall and narrow geyser, uses Spruce nozzle
with insert
2 22’ 6’ 284302
3 27’ 6’
5 32’ 6’ 284305
7�5 36’ 8’
6 Outlet Large outlet, for use exclusively in conjunction
with Balsam and Linden nozzles
2See Balsam and
Linden nozzle
dimensions
284302
3
5284305
7�5
NOZZLES INCLUDED
Birch Spruce Balsam Linden Redwood
Fig. 2
Fig. 3
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PREMIUM NOZZLES (NOT INCLUDED)
Premium nozzles are not included as standard but may be added and installed at any time� These nozzles offer unique patterns that
truly showcase your pond or lake� Contact Kasco Marine at sales@kascomarine�com or your local distributor for order information�
Mighty Oak Mahogany
Palm Magnolia
Fig. 4
Pattern Description HP Height Width Part #
Palm 1 tier of 12 arcing streams 2 12’ 26’ 841320
3 16’ 36’
5 20�5’ 40’
7�5 22’ 42’
Magnolia 16 (2 tiers of 8) arcing streams 2 13�5’ 44’ 841325
3 18’ 60’
5 23�5’ 72’
7�5 26’ 80’
Mighty Oak 24 (3 tiers of 8) arcing streams 2 14�5’ 40’ 841335
3 19�5’ 51’
5 24�5’ 58’
7�5 26’ 60’
Mahogany Center geyser with 16 (2 tiers of 8) arcing streams 2 16’ 40’ 841345
3 21’ 58’
5 28’ 64’
7�5 29’ 72’
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ASSEMBLY INSTRUCTIONS
1� Place the oat (D) over the unit assembly (G). Ensure the three channels on the inside of the oat line up with the threaded holes
in the baseplate, and the Kasco logo on the top side of the oat lines up with the power cord on the unit assembly. This will allow
the power cord to run in the power cord channel on the underside of the oat later.
2� Using the 9/16’’ side of the wrench tool (J) or a socket wrench, secure the oat to the unit assembly using the 3/8 - 16 x 3’’ hex
head screw (A), 3/8’’ lock washer (B), and 3/8 x 1�25’’ fender washer (C), threading into the holes in the baseplate� Repeat for all
three holes�
Dedicated power
cord channel
Fig. 5-7
Fig. 8-9
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3� On the underside of the oat, start threading the (3) 3/8 – 16 x 1/2’’ serrated hex head screws (I), but do not tighten down at this
time�
4� Lift the unit and slide the bottom oat screen (H) over the can and up to the bottom of the oat, allowing the unit power cord to exit
between them in the dedicated channel�
Dedicated power
cord channel
Fig. 10-11
Fig. 12-13
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5� Twist the screen clockwise (as viewed from the bottom) so that the anges in the screen grab the serrated hex head screws. Tight-
en all three serrated hex head screws to secure the screen to the bottom of the oat, being sure not to pinch the power cord. 9/16’’
side of wrench tool required�
6� Using included cable ties (L), attach the unit power cord to one of the rope holes for strain relief as shown below� Unit is ready for
installation into the pond� Any lights or other optional equipment installation (including nozzle selection) should be made at this
time� Refer to instructions included with equipment�
Tighten all 3
screws to secure
oat screen
Fig. 14-15
Providing strain relief on the cord helps ensure that its weight
and any strain placed on it in the water will not cause the oat
to tilt or cause damage to the unit�
If your Kasco cord comes with a strain relief kit attached, attach
the available link to the oat-side knot in the mooring rope, as
pictured here�
Cord Strain Relief
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NOZZLE INSTALLATION INSTRUCTIONS
After removing the current nozzle and ensuring that the nozzle O-ring (F) is properly seated in its groove, twist the selected nozzle (E)
clockwise (as viewed from the top) so that the anges in the nozzle lock into place on the top of the pump chamber by hand. Twist until
the nozzle anges can move no further and are completely snug. Nozzles can be changed conveniently without removing the oat or
using any tools�
Note: If it is difcult to twist the nozzle into place, dielectric grease (M) can be applied to the nozzle O-ring.
For Linden/Balsam Nozzles:
First ensure that the large Outlet nozzle is properly installed according to the above instructions� Insert the Balsam or Linden compo-
nents and thread into the insert at the top of the pump chamber, tightening everything by hand until snug� Do not over-tighten�
Twist until snug
OUTLET (6) nozzle
installed
Balsam Linden
Fig. 18-20
Fig. 21-23
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UNIT INSTALLATION INSTRUCTIONS
Note: Before installing 3-phase units (2�3JF, 3�3JF, 5�3JF, 7�3JF,
2�3HJF, 3�3HJF, 5�3HJF, 7�3HJF) into the pond, please refer to
3-phase startup procedure on page 12�
Use ropes to position the fountain in the desired location in the
pond or lake� Anchor the ropes or secure them to the shoreline so
that they are free of slack, but not tight� To prevent twisting of the
unit due to motor torque, place the anchor at least 3 feet from the
oat for each foot of depth (Ex. a 6ft deep pond would require an
anchor 18ft horizontally from the oat).
Alternate Installation:
In ponds where the water level uctuates signicantly, a small
weight may need to be suspended at the midpoint of the rope to
take up any slack caused by a drop in water level (1 foot of 1’’
galvanized pipe works well)� The weight should be light enough so
that the fountain can rise as the water level rises� This weight can
also help hide the anchoring ropes by sinking them further below
the surface�
Fig. 24
Fig. 25
After unit is installed in the water, connect the power cord to a properly installed Kasco control panel (C-85, C-95, etc�) with built-in
ground fault protection according to the instructions and electrical schematics included with the panel� Follow all local and national
electrical codes for unit and control panel installation; consult a qualied electrician or service person if needed.
The fountain is ready to be turned on and enjoyed�
Power cord

x
Kasco power
control box
Correct anchoring
Incorrect anchoring
Anchor rope Secondary weight
Normal water level
Low water level
High water level
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3-PHASE STARTUP PROCEDURE
If a Kasco Control Panel is not provided, please refer to the following warnings:
When inherent overheating protection is not provided: use with approved motor control that matches motor input in full load amperes
with overload element(s) selected or adjusted in accordance with control instructions� Utiliser un démarreur approuvé convenant au
courant à pleine charge du moteur et dont les éléments thermiques sont réglés ou choisis conformément aux instructions qui l’accom-
pagnent.
When inherent overheating protection is provided: use with approved motor control that matches motor input in full load amperes� See
table below� Utiliser un démarreur approuvé convenant au courant à pleine charge du moteur.
Note: The motor input in full load amperes is the marked value or the service factor amperes, shown on the nameplate�
3-phase 208-230V 2.3JF 3.3JF 5.3JF 7.3JF
Full load amps 7�5 10�3 16 20
3-phase 460V 2.3HJF 3.3HJF 5.3HJF 7.3HJF
Full load amps 3�8 5�2 8 10
Control panels must be installed by a qualied electrician.
If unit is connected to a circuit protected by a fuse, use a time-delay fuse with this pump�
You must verify motor rotation before installing the unit in the water. 3-phase Kasco units will run in a clockwise rotation when
looking down at the propeller� Keep clear of the propeller while verifying rotation� Air will be blowing out (up) of the pump chamber when
rotating in the correct direction� If a Kasco 3-phase panel is supplied, follow the instructions included with the panel in addition to the
steps below�
Electrician:
1� Verify all screw terminal connections are tightened to specied torque setting prior to energizing the panel.
2� Verify the electrical service (voltage and phase) matches the control panel and fountain nameplate ratings� Refer to the control
panel instructions and schematics for installation details�
3� Verify all switches, circuit breakers, and motor starters are in the OFF position
4� Connect electrical service to the control panel as shown in the electrical schematic that came with the panel�
5� Connect the fountain power cord to the panel as shown in the electrical schematic�
6� Set the motor starter overload to the FLA rating on the fountain nameplate�
7� Pump rotation: The pump rotation is clockwise when looking down at the propeller� Apply power to the control panel� Turn on the
15-amp control circuit breaker and motor starter�
8� Momentarily turn the Hand-Off-Auto switch to Hand� This will run the fountain� Do not run the fountain for more than a few seconds
on shore� If the rotation is not correct, disconnect and lock out power from the control panel� Swap any two of the fountain power
cord wires in the panel� This will cause the motor to reverse direction� Reapply power to the panel and verify the rotation is clock-
wise�
9� Once rotation is veried, with the power disconnected and locked out again, continue with installation of the fountain on page 9.
L1-L2 Volts L1 Amps
L1-L3 Volts L2 Amps
L2-L3 Volts L3 Amps
Current unbalance should not exceed 5% at full load�
Record the following data while the unit is
operating in the water under load:
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MAINTENANCE RECOMMENDATIONS
Under NO CIRCUMSTANCES should anyone enter the water while a fountain is operating�
The following maintenance procedures can be utilized to ensure many years of quality performance from your Kasco equipment and
reduce the need for more costly repair work�
PROPER INSTALLATION: Proper installation of Kasco equipment will include a power source with ground fault protection� The control
panel included with the equipment has built-in ground fault protection for both the fountain and the lighting kit� Ground fault interrupters
are a safety feature that can also alert you to electrical leaks in the equipment� It is extremely important to test the GFI upon installation
and every month thereafter to ensure proper operation� If you have repeat, consistent trips of the ground fault device, the equipment
should be disconnected and removed from the water� The power cord should be inspected for damage� and you should contact your
distributor or contact Kasco Marine at 715-262-4488 or sales@kascomarine�com for further instructions� A complete list of control pan-
els can be found in the Accessories section of kascomarine�com�
OBSERVATION: Operating equipment should be observed on a regular basis (daily, if possible) for any reduction or variation in perfor-
mance� If a change in performance is observed, the equipment should be disconnected from power and inspected�
WINTER STORAGE: In regions where there is signicant freezing in the wintertime, the equipment should be removed from the water
to protect it from the expansion pressure of ice� The unit may keep some amount of ice open, but when water is thrust into the air, it can
make the existing ice thicker. Storage over winter is best in a location that is out of the sun and cool, but above 32° F. Store unit upside
down if it will sit for a long period of time to ensure continued oil lubrication of seals; units that sit upright for many months or years have
a greater likelihood of seals drying out�
CLEANING: Equipment should be removed from the water at least once per year (at the end of the season in cold climates) to clean
the exterior of the system, especially the stainless-steel motor housing (can) that dissipates heat into the water� Any algae, calcium, or
other build-up will become an insulator that blocks heat transfer and may lead to overheating and damage� In warmer regions, the unit
should be removed and cleaned at least 2 – 3 times per year. In most cases, a power washer is sufcient if the unit and algae are still
wet�
SEAL AND OIL REPLACEMENT: This is a sealed motor assembly, and seals will wear out over time (similar to brake pads on a car)�
Replacement of the seals and a change of oil after three years may add longevity to the operation of the motor, saving you the cost of
more expensive repairs� In warmer climates where the fountain runs for a majority of the year or greater, it is wise to replace seals more
often�
ZINC ANODE: A sacricial zinc anode is supplied on the shaft of all motor units for protection from corrosion and electrolysis. The zinc
anode should be updated/replaced if reduced to half the original size or if white in color� Corrosion from electrolysis is more commonly
associated with saltwater or brackish water, but as a matter of precaution, it is important to periodically check the zinc anode in all
installations (at least every two to three months)�
Seal replacement and all other repair services should be performed by Kasco Marine or a Kasco-trained Authorized Repair Center� Any
alterations or changes made to Kasco units by an unauthorized source will void the warranty� This includes tampering with the unit,
power cord, and/or control panel� Contact Kasco Marine at 715-262-4488 or sales@kascomarine�com for additional information and
your closest Authorized Repair Center�
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WARRANTY
Warranty period:
8400JF, 2�3JF, 2�3HJF = 3-year Limited Warranty
3�1JF, 3�3JF, 3�3HJF, 5�1JF, 5�3JF, 5�3HJF, 7�3JF, 7�3HJF = 5-year Limited Warranty
Kasco® Marine, Inc� warrants this fountain to be free from defects in material or workmanship under normal use and service (exclud-
ing ropes, power cord, and propeller)� The Kasco Marine, Inc� obligation under this warranty is limited to replacing or repairing free of
charge any defective part within the warranty period from the date of shipment� Customer shall pay shipping charges for returning the
unit to Kasco or an Authorized Repair Center�
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED, AND ANY OTHER OBLIGATION OR LI-
ABILITY WHATEVER ON THE PART OF KASCO MARINE, INC� AND IN NO EVENT SHALL KASCO MARINE, INC� BE LIABLE FOR
ANY SPECIAL OR CONSEQUENTIAL DAMAGES�
Warranty is void if:
• The equipment is not maintained properly according to the Maintenance Recommendations supplied in this Owner’s Manual�
• The equipment is returned for repair without the power cord
• The unit, control panel, or power cord are altered in any way from original shipment� Cuts in the power cord are not covered under
warranty�
• The equipment is damaged by unauthorized tampering�
• The sacricial zinc anode around the motor shaft shows signicant deterioration (not maintained according to Recommendations
supplied in this Owner’s Manual)
Warranty Claim Procedure: The best method for establishing warranty period is by keeping your original receipt and registering the
equipment online at kascomarine�com under the Warranty Information section�
Once warranty coverage has been established, the unit may be sent to Kasco Marine or any Kasco Authorized Repair Center for evalu-
ation and repair� See Repair section for more information regarding warranty repair procedure�
REPAIR
Note: Only complete motor assemblies will be accepted for warranty repair� The power cord and all other components must be returned
with the motor as originally assembled� Any missing parts will be replaced at the customer’s expense and, if determined to have caused
the failure, could void the entire warranty� Some parts are essential for structural support during shipping and others, such as the power
cord, are essential to properly diagnose potential causes of failure. It is not necessary to return the control panel or oat with the unit
assembly�
Any required repairs must be performed by Kasco Marine� Any alterations or changes made to Kasco units by an unauthorized source
will void the warranty� This includes tampering with the unit, power cord, and/or control panel�
A physical Kasco Repair Form must be included with any equipment sent to Kasco
or an Authorized Repair Center� This form can be found under the Product Support
section of kascomarine�com� If no Repair Form is available, include your name and
physical address for return delivery of the repaired unit and a daytime phone number
and/or e-mail address for correspondence regarding the warranty claim�
Once warranty coverage has been established, the equipment may be sent to any
Kasco Authorized Repair Center or to Kasco at this address:
Shipping Address:
Kasco Marine, Inc�
800 Deere Rd�
Prescott, WI 54021
Attn: Repairs
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NON-WARRANTY REPAIRS
Most failed equipment can be repaired at substantially lower costs than replacement with new� If your fountain requires repair and is no
longer covered under warranty, please contact Kasco Marine or your local distributor for available options� Please ship according to the
instructions�
• Kasco Marine does estimates on repairs at the request of the customer� The request for estimate should be included in the letter
that accompanies the returned unit and must include a daytime phone number and/or e-mail address� We will contact the customer
with a total after the unit has been evaluated, but before the work is performed�
• All estimates that are rejected for repair will be destroyed unless otherwise directed by the customer� Rejected equipment can be
returned at the customer’s expense for shipping and handling charges�
Billing: All non-warranty repairs will be returned and billed to the customer unless otherwise directed� Kasco Marine accepts Visa and
MasterCard credit card payments� Kasco Marine will call for credit card information upon completion of the estimate at the customer’s
request�
Please see the Product Support section of kascomarine�com for more information about warranty and repairs� Contact Kasco Marine at
715-262-4488 or sales@kascomarine�com for additional information and your closest Authorized Repair Center�
Kasco Marine
800 Deere Road
Prescott, WI 54021
Contact Us
Phone: [phone]
Fax: [phone]
www.kascomarine.com
[email protected]
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TROUBLESHOOTING TIPS
The following is provided to help diagnose a probable source of trouble� It is a guideline only and may not show all causes for all problems�
For additional troubleshooting help, contact your local distributor or visit kascomarine�com for additional guidance� Note: you may need to
refer to your owner’s manual that was provided with your control panel for additional control panel settings and adjustments�
“My pattern is crooked or does not look even.”
Wind can make a fountain pattern crooked� Also, make sure there is no clog or debris that is throwing off the pattern� If there is no wind or
clog, then check to see if the nozzle is screwed down all the way and is sitting centered with the cone assembly�
“My unit trips the ground fault interrupter in the C-25, C-85, or C-95.”
This is the most common symptom of several possible problems� To correctly diagnose the problem, you will need to collect more information�
A Ground Fault Interrupter (GFI) breaker that trips can indicate an electrical service problem, water contamination in the unit and/or cord, bad
breaker, control box problems, motor problems, etc. Try to nd out the answers to these questions before you contact Kasco to narrow down
the problem:
• How long does it take to trip the breaker?
• Does it always take the same amount of time to trip?
• How many times has it tripped?
• Have there been any electrical problems in the area recently?
“My unit seems to run slowly.”
This can also be a symptom of several possible problems� There could be an electrical problem where the unit is not getting the proper volt-
age� This could also indicate a problem with the motor of the unit, which needs to be looked at by an Authorized Repair Center� Check that the
unit is receiving the proper voltage, and, if so, contact Kasco for further steps�
“My fountain hums, but will not start. When I spin the prop with a stick, it starts up.”
(single phase units only) This indicated a problem with the Starting Capacitor� Each Kasco fountain is equipped with a Starting Capacitor to
get the unit going when it is rst plugged in. If it is operating, but not spinning and can be started by spinning the prop with a stick, the Starting
Capacitor needs to be replaced by an Authorized Repair Center�
“My unit turns itself off and back on without the timer and without tripping the GFI breaker.”
(single phase units only) Each Kasco fountain has a Thermal Overload built in that will turn the unit off when it overheats� Once the unit
has cooled down, it will start back up� If you are noticing these symptoms, the unit should be unplugged immediately because the Thermal
Overload will continue to turn on and off until it burns out and damages the motor� The unit should be unplugged and taken out of the water to
nd the cause of the problem. The problem could be one of many, such as, low water levels, build-up on the unit to prevent heat dissipation,
something inhibiting the free rotation of the shaft, etc� If something is caught in the unit or there is a build-up of algae, calcium, or organic
matter on the unit, remove the debris and, if caught early enough, the unit should be ne. Contact a Kasco representative before restarting
the unit�
“My unit ow seems to uctuate and/or be less than usual.”
This can occur because of a few different reasons� Most of the time, this symptom is caused by the unit being clogged with debris� A mat of
weeds, many leaves, plastic bags, etc� can clog up the unit and cause it to be starved of water� If the unit does not have the proper amount of
water, the ow or pattern will uctuate up and down and look sporadic. If you are seeing these symptoms, unplug the unit and clean away the
debris that is clogging up the screen� Another possibility if these symptoms are noticed is a chipped or damaged prop that is causing the unit
to wobble and not pump properly� When the unit is unplugged, check the prop for damages and replace if damage is found�
“The GFI breaker trips randomly and sporadically. Sometimes it is a few hours of operation, other times it can be days or weeks.”
This is referred to as a Nuisance Trip� This usually occurs when the unit is installed a great distance from the initial electric service on the
property where the ground stake is placed� It is caused by either induced current in the ground wire or a base voltage difference due to soil
pH levels� To resolve the problem, contact an electrician and install a local grounding stake� This may eliminate the induced current and any
base voltage differences� This problem can also be caused by a bad breaker or receptacle or having unbalanced incoming voltage lines�
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2 – 3 HP J SERIES FOUNTAIN MANUAL
884168 / 2021.1.1
17
REPAIR CONTACT FORM
• Kasco requires that all equipment sent for repair MUST be accompanied by this form and marked to Repairs attention�
• Kasco is NOT responsible for shipping damage accrued in return shipment�
• It is the responsibility of the customer to ship and pay freight to Kasco�
Note: Contact Information should be that of the person or company to contact for repair information�
Company name
Contact name
First name Last name
Address
Street
City
State
ZIP code
Phone number
Primary Alternate
Email address
Preferred method of contact
(circle) Phone Email
Purchase order number
Additional product information
Serial Number Cord Length
Additional notes
for repair technician:
Kasco Marine
800 Deere Road
Prescott, WI 54021
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