KATEK TeleAlarm NurseCall N86 User manual

NurseCall N86 Room Transmitter
N86_UM_EN_V1.1_2021.12_Final
en User manual

NurseCall N86 Room Transmitter Table of Contents | en 3
N86_UM_EN_V1.0_2021.12_Final © TeleAlarm SA
Table of Contents
1 Identification .................................................................................7
1.1 Document .........................................................................................................7
1.2 Customer support addresses ............................................................... 8
2 Generalities ...................................................................................9
2.1 NurseCall System ....................................................................................... 9
2.2 NurseCall N86 Wall Transmitter ...................................................... 9
3 Safety Instructions .................................................................. 10
3.1 Introduction ................................................................................................. 10
3.1.1 Principle ................................................................................................................................10
3.1.2 Importance of safety instructions ..........................................................................10
3.1.3 Disregarding safety rules ...........................................................................................10
3.2 Environmental conditions ................................................................... 10
3.3 General safety instructions ...................................................................11
3.3.1 Observation and information ..................................................................................12
3.4 Special safety instructions .................................................................. 12
4 Description ................................................................................... 13
4.1 General description ..................................................................................13
4.1.1 Top view ...............................................................................................................................13
4.2 Main functions ............................................................................................14
4.2.1 Red call button ..................................................................................................................14
4.2.2 Blue assistance call button ........................................................................................14
4.2.3 Red call and Blue assistance call buttons simultaneously ......................14
4.2.4 Clear alarm with B81/B80A and/or N86 green button (Standard
mode) 14
4.2.5 Clear Alarm with group identification (Multiple Staff mode) ................15
4.2.6 Clear alarm with Nurse identification (Badge only mode) ......................15
4.2.7 Alarm signaling ............................................................................................................... 16
4.2.8 Reassurance light .......................................................................................................... 16
4.2.9 Socket for pear-push button .................................................................................... 16

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4.3 Options ............................................................................................................16
4.3.1 Relay contacts for external signals .......................................................................16
4.3.2 Pull Cord Set ......................................................................................................................16
4.3.3 Mounting Plate / Bracket ........................................................................................... 17
5 Installation ...................................................................................18
5.1 Unpacking .....................................................................................................18
5.1.1 List of contents ..................................................................................................................18
5.2 Installation ....................................................................................................19
5.2.1 Generalities ........................................................................................................................19
5.2.2 Wall installation ..............................................................................................................19
5.2.3 Connecting to the power supply .............................................................................21
5.2.4 Mode identification ........................................................................................................21
5.2.5 Reset .......................................................................................................................................21
5.2.6 Transmitter Identification .........................................................................................22
5.2.7 Operation Check .............................................................................................................22
5.2.8 Replacing the battery ..................................................................................................22
5.2.9 Configuration and Wiring .........................................................................................23
5.3 Inputs and Outputs .................................................................................24
5.3.1 General inputs .................................................................................................................24
5.3.2 Wired Outputs .................................................................................................................24
5.3.3 Wired Inputs .....................................................................................................................24
5.3.4 General configuration .................................................................................................25
6 Use ................................................................................................... 27
6.1 Call for Help .................................................................................................27
6.2 Call for Assistance ...................................................................................27
6.3 Call for Emergency ................................................................................. 28
6.4 Clear a Call (Staff Presence) ............................................................. 28
6.4.1 Clear alarm by B81/B80A and/or N86 green button (Standard mode)
28
6.4.2 Clear Alarm with group identification (Multiple Staff mode) ...............29
6.4.3 Acknowledgment with Nurse identification (Badge only mode) ........30
6.5 Terminal for wired inputs ...................................................................30
6.6 Caregiver Presence .................................................................................30
6.7 Caregiver leaving the room ................................................................31

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6.8 Daily Message and Battery Low Message ..................................31
6.9 Supervision ...................................................................................................31
6.10 Bi-directional radio traffic ...................................................................31
6.11 Error Message .............................................................................................31
7 Operation .................................................................................... 32
7.1 Description of the eight different states ..................................... 32
7.2 Legend of illustrations .......................................................................... 33
7.2.1 LED and relays behaviour ........................................................................................33
7.2.2 Triggered events .............................................................................................................33
7.2.3 Transmitted events .......................................................................................................34
7.3 Operation states diagrams ................................................................ 35
7.3.1 Standard mode N86 events state diagram 1 .................................................35
7.3.2 Standard mode N86 events state diagram 2 ............................................... 36
7.3.3 Standard mode N86 events state diagram 3 ................................................37
7.3.4 Standard mode N86 events state diagram 4 ............................................... 38
7.3.5 Multiple Staff mode N86 events state diagram 1 ....................................... 39
7.3.6 Multiple Staff mode N86 events state diagram 2 ...................................... 40
7.3.7 Multiple Staff mode N86 events state diagram 3 ........................................41
7.3.8 Multiple Staff mode N86 events state diagram 4 ...................................... 42
7.3.9 Badge only mode N86 events state diagram 1 .............................................43
7.3.10 Badge only mode N86 events state diagram 2 ............................................44
7.3.11 Badge only mode N86 events state diagram 3 ............................................45
7.3.12 Badge only mode N86 events state diagram 4 ........................................... 46
8 Storage ...........................................................................................47
8.1 Short term storage conditions ...........................................................47
8.2 Long term storage conditions ............................................................47
9 Disposal ........................................................................................ 48
9.1 Disassembly ............................................................................................... 48
9.2 Local disposal locations ....................................................................... 48
9.3 Returning to the manufacturer ....................................................... 48
9.4 Materials ...................................................................................................... 48
9.4.1 Battery ................................................................................................................................. 49

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10 Appendix ...................................................................................... 50
10.1 Electrical specifications ....................................................................... 50
10.2 Dimensions and weight ....................................................................... 50
10.3 Operating temperature ....................................................................... 50
10.4 CE declaration ........................................................................................... 50

NurseCall N86 Room Transmitter Identification | en 7
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1 Identification
1.1 Document
Table 1-1:Document No.
Table 1-2:Version Management
Name No.
User Manual V1.0_2021.04_Draft
Version Description
V1.0_2021.04 First Edition

8 en | Identification NurseCall N86 Room Transmitter
© TeleAlarm SA N86_UM_EN_V1.1_2011.12_Final
1.2 Customer support addresses
TeleAlarm SA
Rue du Pont 23
2300 La Chaux-de-Fonds
Switzerland
[email protected]
TeleAlarm SA
Hinterbüelstrasse 3
8307 Effretikon
Switzerland
[email protected]
TeleAlarm SA
Rue du Pont 23
2300 La Chaux-de-Fonds
Switzerland
www.telealarm.com
Copyright TeleAlarm SA, 2020
TeleAlarm Europe GmbH
Hertzstraße 2
04329 Leipzig
Germany
[email protected]
[email protected]
TeleAlarm Europe GmbH - Office
Benelux
Kaldenkerkerweg 20
5913 AE Venlo
Netherlands
[email protected]
[email protected]
CH
FR
SV
DE
EN
NL
BL

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2 Generalities
2.1 NurseCall System
Alarms and Messages arriving from NurseCall Transmitters such as the
NurseCall N86 Wall Transmitter are managed and stored by the NurseCall
Main Unit (or external third party system using AP80 devices).
2.2 NurseCall N86 Wall Transmitter
The NurseCall N86 Room Transmitter is a multifunction terminal radio
transmitter, designed for patients and nursing staff to make a call or cancel a
call directly in the patient’s room. Caretakers can trigger also a presence call as
well as an assistance call or even an emergency call to summon assistance
from other caretakers. The N86 is part of a NurseCall system, and is easily
expandable.
In the NurseCall system, the NurseCall N86 Room Transmitter allows the
resident of a home or the patient of a clinic to easily alert the care personnel if
needed. The patient simply has to push the large red button. The system is then
able to control and to monitor the progress of the care personnel.
The alarm and event transmission is performed by radio. There is no need for a
wired connection between the NurseCall N86 Room Transmitter and the
NurseCall Main Unit, this makes the system installation easy and allows great
mobility.
Depending on the model, two relay outputs are available and may be used to
connect alarm and staff presence indicators such as, for instance, the signal
lamps installed above the door.
Two tricolor LED signal lamps allow the progress to be monitored on the device.
In this document you will find all the information you need for the installation
and the use of the NurseCall N86 Room Transmitter.
NOTICE!
The document "NurseCall General Overview" explains the system concept.

10 en | Safety Instructions NurseCall N86 Room Transmitter
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3 Safety Instructions
3.1 Introduction
3.1.1 Principle
3.1.2 Importance of safety instructions
Each safety and protection instruction in this manual must be adhered to in
order to avoid personnel injuries, property damages or environmental
pollution.
In a similar manner, the legal bylaws, the measures in prevention of accidents
and for the protection of the environment, as well as the recognized technical
rules aiming at appropriate and safe working conditions which as applied in the
country and at the place of use of the NurseCall N86 Room Transmitter must be
adhered to.
3.1.3 Disregarding safety rules
Disregarding the safety rules, as well as existing legal and technical
regulations, may lead to accidents, to property damages or to environmental
pollution.
3.2 Environmental conditions
WARNING!
The User / Installer should read and understand this chapter before any
intervention on the NurseCall N86 Room Transmitter.
NOTICE!
In case of unclear information, please contact your local representative.
WARNING!
The NurseCall N86 Room Transmitter should not be located near a water tap or
any other source of water. The product must not be subjected to dripping water.
The electrical safety of the NurseCall N86 Room Transmitter is only guaranteed
if the electrical installation is in accordance with the national regulations and if
this installation works properly.
The NurseCall N86 Room Transmitter may not be used in buildings prone to fire
and explosion hazards.

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> Install the NurseCall N86 Room Transmitter in a dry place, away from any
source of heat.
3.3 General safety instructions
CAUTION!
The NurseCall N86 Room Transmitter may not be used under exposure to the
direct sunlight, to heat, to dust or to an excessive humidity (only use the
equipment in a clean environment).
CAUTION!
Interferences
Avoid immediate proximity to other electric devices such as a television or an
Internet box.
DANGER!
Electrocution
During maintenance operations, when the NurseCall N86 Room Transmitter is
powered and its casing is removed, the NurseCall N86 Room Transmitter may
not be left unattended.
CAUTION!
The NurseCall N86 Room Transmitter may only be connected to the electrical
sources as described in
Section 5.2 Installation, Page 19 .
CAUTION!
Maintenance and repairs may only be performed in accordance with the
instructions and by authorized technical personnel only.
The sole possession of the User Manual does not allow the personnel to perform
any kind of repair on the NurseCall N86 Room Transmitter.
Take into account all the warnings and follow all the instructions displayed on
the NurseCall N86 Room Transmitter and those which are printed in the
documentation.
Never try to use replacement pieces other than those authorized by the
manufacturer of the NurseCall N86 Room Transmitter.
CAUTION!
It is mandatory to use the products specified in the present User Manual to
clean the NurseCall N86 Room Transmitter. If you plan to use another product,
only do so after having obtained the authorization of the manufacturer.

12 en | Safety Instructions NurseCall N86 Room Transmitter
© TeleAlarm SA N86_UM_EN_V1.1_2021.12_Final
1. Switch off the NurseCall N86 Room Transmitter by taking out the battery or
removing the power supply.
2. Dry up the NurseCall N86 Room Transmitter.
3. Clean the NurseCall N86 Room Transmitter.
4. Check its electrical functions.
3.3.1 Observation and information
In case of defective operation or any other technical incident for which no
remedy is described in this manual, please contact immediately your local
representative.
3.4 Special safety instructions
Appropriate safety instructions linked to specific risks are described in the
corresponding section of this manual.
WARNING!
Electro Static Discharge
The NurseCall N86 Room Transmitter contains highly sensitive electronic
components. It should be opened only in an ESD protected environment with
respect to the following precautions:
> Discharge yourself from electrostatic loads by touching a grounded
conductive surface before opening the unit.
> Avoid touching conductive parts inside the NurseCall N86 Room
Transmitter if not absolutely necessary.
CAUTION!
Never let any liquid enter the system. In case of liquid spill inside the NurseCall
N86 Room Transmitter, act immediately as follows:
NOTICE!
For further information, please contact your local representative.

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4 Description
4.1 General description
4.1.1 Top view
Fig. 4-1:Top view
1. Red call for help button
2. LED indicator for alarm
3. LED indicator for presence
4. Green clear alarm button, to clear an alarm locally
5. Blue assistance call button
6. Installation compartment
7. Jack plug socket for pear-push button
NOTICE!
An emergency call could be triggered by pressing the Red call for help and Blue
assistance call buttons simultaneously

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4.2 Main functions
The main function of the NurseCall N86 Room Transmitter is to enable easier
handling of emergencies and help, directly from the patient’s room.
4.2.1 Red call button
Its large red button with textured surface makes it easy to identify and to press,
launching an help call.
4.2.2 Blue assistance call button
If, upon arriving, nursing staff requires additional help, a call for assistance can
be sent by pressing the round blue button.
4.2.3 Red call and Blue assistance call buttons simultaneously
If, upon arriving, nursing staff requires additional and/or special help, a call for
emergency can be sent by pressing simultaneously the round red and blue
buttons.
4.2.4 Clear alarm with B81/B80A and/or N86 green button
(Standard mode)
This feature "Standard Mode" must be confirmed in the N86 program
parameter! "default"
When automatic call repetition mode and presence mode is enabled, the call
can be cleared by a B81 acknowledgment transmitter or by the N86 green
square clear Alarm button, to stop the alarm repetition and to put the N86 in
presence mode.
When automatic call repetition mode and presence mode is disabled, a call can
be canceled by a B81 acknowledgment transmitter or by the N86 green square
clear alarm button.
After the Alarm is cleared the N86 will be in this case directly set back in Stand-
by mode
If only presence mode is enabled and repeat mode disabled, a B81 or the N86
green square button can be used to clear the call and to put the N86 in presence
mode. After the alarm is cleared the N86 can be set in stand-by mode by
pressing the N86 green square button once or by pressing the B81 once very
close to the N86
Technical alarms like button blocked or Pear push disconnected can be cleared
by pressing the N86 green square button or by pressing the B81 very close to the
N86
When the N86 is in alarm mode it needs two "clear alarm" to set the N86 in
stand-by

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4.2.5 Clear Alarm with group identification (Multiple Staff mode)
This feature "Multiple Staff mode" must be confirmed in the N86 program
parameter!
When automatic call repetition is enabled, a call must be cleared by a B81
acknowledgment transmitter to stop the alarm repetition and to put the N86 in
presence mode. Using the B81 will allow to know who has cleared which patient
alarm. All further summoned nurses who are entering the room can sign in by
pressing their B81 very close to the N86
After the alarm is cleared the N86 can only be set in the stand-by mode by
pressing the N86 green square clear Alarm button.
When automatic call repetition mode and/or presence mode is disabled, a call
can only be cleared by a B81 acknowledgment transmitter triggered close to the
N86.
After the Alarm is cleared the N86 will be in this case directly set back in Stand-
by mode
When only presence mode is enabled and repeat mode disabled, only a B81 can
be used to clear the call and to put the N86 in presence mode. After the alarm is
cleared the N86 can only be set in the stand-by mode by pressing the N86
green square clear Alarm button.
Technical alarms like button blocked or Pear push disconnected can only be
cleared by pressing the B81 very close to the N86 and then pressing the N86
green square button once, or twice when the N86 is in presence mode
The green N86 button can be used to stop the blinking of the white LED.
4.2.6 Clear alarm with Nurse identification (Badge only mode)
This feature "Badge only mode" must be confirmed in the N86 program
parameter!
When automatic call repetition mode and presence mode are enabled, a call
must be cleared by a B81 acknowledgedment transmitter close to the N86, to
stop the alarm repetition and to put the N86 in presence mode. All further
summoned nurses who are entering the room must also clear the alarm by a
B81 acknowledgedment transmitter close to the N86, to put the N86 in presence
mode.
After the alarm is cleared the N86 can only be set in the stand-by mode by
pressing the B81 very close to the N86.
When automatic call repetition mode and/or presence mode is disabled, a call
can only be cleared by a B81 acknowledgment transmitter triggered close to the

16 en | Description NurseCall N86 Room Transmitter
© TeleAlarm SA N86_UM_EN_V1.1_2021.12_Final
N86 After the Alarm is cleared the N86 will be in this case directly set back in
Stand-by mode by pressing the B81 very close to the N86
Technical alarms like button blocked or Pear push disconnected can only be
cleared by pressing the B81 once very close to the N86, or twice when the N86 is
in presence mode
The green N86 button can only be used to stop the blinking of the white LED, it
doesn't clear the alarm on the installation
4.2.7 Alarm signaling
The presence and alarm LED indicators enhance the signaling of alarms.
4.2.8 Reassurance light
The N86 is signalled during dark conditions by a reassurance light (actually the
alarm LED). It is lighted only if the N86 is externally powered. Its intensity could
be adjusted with a dedicated parameter.(see the Programming Reference
Manual).
4.2.9 Socket for pear-push button
The NurseCall N86 Room Transmitter is easily expandable, as a socket for
pear-push button is directly accessible.
4.3 Options
Three main options could be installed :
1. External notification using the NurseCall N86 Room Transmitter with two
relays device.
2. Add a pull cord using the Pull Cord Set, to be mounted in the NurseCall N86
Room Transmitter
3. Use the mounting plate for easy wall mounting
4.3.1 Relay contacts for external signals
Optionally, relay contacts for room signal lights and connecting ports for wired
room installation can be used.
4.3.2 Pull Cord Set
A pull cord set can easy be mounted in the N86.
A precise instruction guidance will be provided in the pull cord set package.
NOTICE!
The Mode "Standard" is the default one

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4.3.3 Mounting Plate / Bracket
The mounting plate is made for easy mounting preparation as well to give a
certain mobility to the NurseCall N86 Room Transmitter. The mounting plate
works as a bracket. To fix the NurseCall N86 Room Transmitter it must be
attached to the wall bracket and then pulled down slightly.
To remove the NurseCall N86 Room Transmitter from the bracket the underside
is raised slightly away from the mounting plate and then pushed up slightly.
The Mounting Plate is obtainable in a set of 10 items.

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5 Installation
5.1 Unpacking
The NurseCall N86 Room Transmitter is carefully packed for transportation.
The components contained in the box are protected, but should be handled with
care.
Store the packaging material for further use (storage or transport).
1. Take all components out of the box and place the NurseCall N86 Room
Transmitter on the working space.
2. Check each component in the box, in accordance with the list of contents
below.
3. Check that the NurseCall N86 Room Transmitter and its accessories have
not been damaged during transportation.
5.1.1 List of contents
Table 5-1:Packing list
NOTICE!
In case of defective or missing equipment, do not try to install the NurseCall N86
Room Transmitter. Contact immediately your local representative.
Reference Description
T.240.001.486 - N86-NC
T.240.001.505 - N86-2R-NC
NurseCall N86 Room Transmitter or
NurseCall N86 Room Transmitter with
two relays
T.000.001.640 CR2 3V Lithium battery
T.000.001.637 NCS Leaflet with instructions

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5.2 Installation
5.2.1 Generalities
> Install the NurseCall N86 Room Transmitter in a dry place and away from
any source of heat.
5.2.2 Wall installation
The NurseCall N86 Room Transmitter can be fixed with two or up to five screws
on a wall. Two holes at 60 mm interval are provided for direct mounting on
connection boxes.
The three upper holes are used for positioning the device and cannot be
reached from the installation compartment.
Two of the lower holes can be reached from outside and thus used for fixing the
device.
A mounting plate with the same mounting dimensions as the NurseCall N86
Room Transmitter bottom plate can be obtained in a set of 10 items.
The NurseCall N86 Room Transmitterstays with this mounting plate extremely
mobile.
CAUTION!
Interferences
Avoid immediate proximity to other electric devices such as a television.

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Fig. 5-1:Fixation holes
131 mm
131 mm
53.8 mm
131 mm
Ø 7.5 mm
3.7 mm
3.7 mm
26 mm 2 mm
16 mm
27 mm59.9 mm18.1 mm
6.6 mm