KE2 Therm Solutions KE2-EM35 Manual

Q.5.62 February 2021
thermsolutions
KE2 Edge Manager (KE2-EM35)
Overview, Installation, and Setup Instructions V1.1 PN 21634
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2-EM35
KE2 Therm’s Edge Manager - 35 is the perfect
addition to your Refrigeration Network.
When the KE2-EM35 is connected to the same network as KE2
Therm devices, it immediately and automatically scans and
nds all KE2 Therm controllers – Ethernet and Serial (Modbus)*,
or KE2 Wireless Sensors.
½Display a Local Area Dashboard showing controllers
connected to the customer’s network
½Connect controllers to KE2 SmartAccess customer portal
without requiring controller upgrades
½Send e-mail Alarms to multiple e-mail recipients
½View Serial (Modbus) devices in a webpage, make changes to
setpoints and receive alerts via e-mail or text message
½Local data logging with an option for Advanced data logging
to MQTT server, SQL server, or Amazon services
½Wirelessly tether to the local network (Wirelessly connect a controller to existing Wi-Fi)
½BACnet Integration (currently for KE2-Evap Eciency & sensors only)
½Statically assign IP addresses to both WAN and LAN ports
The KE2-EM35 allows customers to locally view all of their controllers/sensors in a single
view, without a recurring fee. Additionally, KE2-EM35 enables customers to access their
controllers over the internet, by functioning as a conduit to KE2 SmartAccess (available for
a nominal monthly charge.)
* Serial (Modbus) devices must be enabled, see Page 8.
Contents:
½Introduction, Features & Benets - Page 1
½KE2-EM35 Kit Contents - Page 1
½Options for Connecting to the KE2-EM35 - Page 2 to 6
¨Option 1 - Connecting Only Serial (Modbus) Controllers - NO
Internet
¨Option 2 - Connecting Only Serial (Modbus) Controllers -
WITH Internet
¨Option 3 - Factory Assigned 10.10.x.x on LAN - NO Internet
¨Option 4 - Factory Assigned 10.10.x.x on LAN - WITH Internet
¨Option 5 - Controllers Connected & Addressed on Customer
Network
¨Option 1 & 3 Combined - Connecting Serial (Modbus) &
Factory 10.10.x.x Controllers - NO Internet
¨Option 2 & 4 & 5 Combined - Connecting Serial (Modbus) &
Customer Connected Controllers
¨Example of Connecting KE2 Wireless Sensors - Available
will all Options
½Back Label Information - Page 7
½Access the Local Dashboard - Page 7
½Serial (Modbus) Access - Page 8-9
½Remote Access Setup - Page 10-13
½Manage E-mail Alerts - Page 14-16
½Data Logging - Page 16
½Advanced Logging - Page 17
¨Option A - MQTT Settings
¨Option B - MSSQL
¨Option C - Push Settings
½BACnet - Page 18
½System - Page 18-19
¨Wireless Tethering
•Option 1 - Tethering to Available SSID
•Option 2 - Tethering +Ap Mode
•Option 3 - Tethering to Hidden SSID
•Tethering with 802.1x Authentication
¨Static IP Addressing WAN Port
½Credentials: Changing User Name & Password - Page 20
½Field Update Process - Page 21
½Allowing Vendor Assist - Page 22
½Appendix A Serial (Modbus) Conguration - Page 23
½Appendix B Serial (Modbus) Wiring - Page 24
Connecting up to 35 KE2 Therm controllers and
sensors in one view, and letting you access and
control each individual device.
Power Plug5ft. Ethernet Cable
KE2-EM35 Kit pn 21634 - includes the KE2-EM35 & Accessories shown below
Kit pn 21660 - includes the KE2-EM35 & Accessories shown below, plus (3) KE2 Wireless Sensors pn 21632,
& (2) KE2 Wireless Sensors with Remote Probe shown at right
pn 21632 - Individual Sensor
pn 21687 - 10-pack of Sensors
pn 21633 - Individual Sensor
pn 21688 - 10-Pack of Sensors
KE2 Wireless Sensor w.
Remote Probe
Wireless Sensors
(Sold separately, in 10-packs or included
in KE2-EM35 Kit pn 21660)
KE2 Wireless Sensor
Blue Tooth Adapter RS45 Connector

Q.5.62 February 2021
Page 2
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
Option 1 :
Serial (Modbus) controllers only - NO Internet
Basic Process:
Daisy chain powered controllers to EM35 adapter. Assign unique
addresses. Power to the KE2-EM35. No Ethernet connections.
Features/Access:
Access to controllers locally from KE2-EM.
Connect via wireless or LAN port to see connected control-
lers on Dashboard.
No alerting
No KE2 SmartAccess.
Option 2:
Serial (Modbus) controllers only - WITH Internet
Basic Process:
Daisy chain powered controllers to KE2-EM35 adapter. Assign
unique addresses. Power to the KE2-EM35. Internet provided by
connecting WAN port to customer network or tethering to exist-
ing in house Wi-Fi.
Features/Access:
Access to controllers locally from KE2-EM35.
Connect via wireless or LAN port to see connected control-
lers on Dashboard.
Enable WAN access to navigate to the KE2-EM35 from local
network.
Alerting and publish to KE2 SmartAccess.
Using the KE2-EM35, Serial (Modbus) controllers can now be
added to BAS via BACnet IP.
Option 3:
Factory 10.10.x.x / DHCP controllers on LAN - NO Internet.
Basic Process:
One controller, or multiple, connected to a switch, then con-
nected to LAN port.
Features/Access:
Access to controllers locally from KE2-EM35.
Connect via wireless or plugged into shared switch with
connected controllers to see them on Dashboard.
No alerting
No KE2 SmartAccess.
Option 4:
Controllers connected and addressed on the customer network
- WITH Internet
Basic Process:
One controller, or multiple, connected to a switch, then con-
nected to LAN port. Internet provided by connecting WAN port
to customer network or tethering to existing in house Wi-Fi.
Features/Access.
Access to controllers locally from the KE2-EM35.
Connect via wireless or LAN port to see Dashboard of con-
nected controllers.
Enable WAN access to navigate to the KE2-EM from local
network.
Alerting and publish to KE2 SmartAccess.
Using the EM35 IP based controllers can now be added to
BAS via BACnet IP with the exception of OEM Compressor
Sequencer and the KE2 Controller Environment.
Option 5:
Controllers connected and addressed on the customer network
- WITH Internet
Basic Process:
WAN port of the KE2-EM35 is connected to the same network
or tethered to existing in-house Wi-Fi. This should give the KE2-
EM35 Internet access.
Features/Access.
Controllers exist on the customer network and can be ac-
cessed individually from any network connected devices.
Access to controllers locally from the KE2-EM35.
Connect via wireless or LAN port to see Dashboard of con-
nected controllers.
Enable WAN access to navigate to the KE2-EM from local
network.
Alerting and publish to KE2 SmartAccess.
Using the EM35 IP based controllers can now be added to
BAS via BACnet IP with the exception of OEM Compressor
Sequencer and the KE2 Controller Environment.
Option 1 & Option 3 Combined :
Because neither connectstothe Internet,they can be combined
Option 2, Option 4, & Option 5 Combined :
Because all three connect totheInternet,theycan be combined
Options for Connecting to the KE2-EM35:
The diagrams on the following pages depict some of the ways
to connect with the KE2-EM35. Please review the Option sum-
maries below to help choose the best setup for your needs. KE2
Wireless Sensors can be used with any of the options described
above. A sample illustration is shown on page 6.

Q.5.62 February 2021
Page 3
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
WAN LAN
Connect Customer Network
WAN
A
B
Sh
LAN
All Clear
Evaporator Fan
Off
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
Power Plug
For proper daisy chain
technique see Page 24.
Serial ModBus Controllers:
KE2 Temp +Air Defrost
KE2 Temp + Valve Control
KE2 Low Temp
KE2 Adaptive Control
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
Installing the KE2-EM35: Option 2
Connecting Only Serial (Modbus) Devices -
WITH Internet
WAN LAN
A
B
Sh
LAN
All Clear
Evaporator Fan
Off
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
Power Plug
For proper daisy chain
technique see Page 24.
Serial ModBus Controllers:
KE2 Temp +Air Defrost
KE2 Temp + Valve Control
KE2 Low Temp
KE2 Adaptive Control
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
Installing the KE2-EM35: Option 1
Connecting Only Serial (Modbus) Devices
- NO Internet
EACH DEVICE MUST HAVE A SEPARATE/
UNIQUE Serial (Modbus) ADDRESS
(See Appendix B for instructions)
EACH DEVICE MUST HAVE A SEPARATE/
UNIQUE Serial (Modbus) ADDRESS
(See Appendix B for instructions)

Q.5.62 February 2021
Page 4
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
WAN LAN
KE2 Switch to LAN
LAN
Power Plug
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
• KE2 Evaporator Eciency, KE2 Evap for Rack
Eciency, or KE2 Controlled Environment
• DHCP Enabled or set address from
192.168.50.2 to 192.168.50.99
• Check IP address from front panel if DHCP
• Factory assigned 10.10.x.x addresses are now
visible when connected to the LAN port. Howev-
er, 10.10.x.x controllers can only be managed by
PC, phone, or tablet when wirelessly connected
to the KE2-EM35.
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
Installing the KE2-EM35: Option 3
Read Factory Assigned 10.10.x.x / DHCP on
LAN - NO Internet
Installing the KE2-EM35: Option 4
Read Factory Assigned 10.10.x.x / DHCP on
LAN - WITH Internet
WAN LAN
KE2 Switch to LAN
LAN
Power Plug
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
Connect Customer Network
WAN
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
• KE2 Evaporator Eciency, KE2 Evap for Rack
Eciency, or KE2 Controlled Environment
• DHCP Enabled or set address from
192.168.50.2 to 192.168.50.99
• Check IP address from front panel if DHCP
• Factory assigned 10.10.x.x addresses are now
visible when connected to the LAN port. Howev-
er, 10.10.x.x controllers can only be managed by
PC, phone, or tablet when wirelessly connected
to the KE2-EM35.

Q.5.62 February 2021
Page 5
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
WAN LAN
A
B
Sh
Power Plug
For proper daisy chain
technique see page 24.
Serial ModBus Controllers:
KE2 Temp +Air Defrost
KE2 Temp + Valve Control
KE2 Low Temp
KE2 Adaptive Control
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
KE2 Switch to LAN
LAN
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
• KE2 Evaporator Eciency, KE2 Evap for Rack
Eciency, or KE2 Controlled Environment
• DHCP Enabled or set address from
192.168.50.2 to 192.168.50.99
• Check IP address from front panel if DHCP
• Factory assigned 10.10.x.x addresses are now
visible when connected to the LAN port. Howev-
er, 10.10.x.x controllers can only be managed by
PC, phone, or tablet when wirelessly connected
to the KE2-EM35.
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
Installing the KE2-EM35: Option 1 & 3 Combined
Connecting Serial (Modbus) & Read Factory Assigned
10.10.x.x / DHCP Controllers - NO Internet
EACH DEVICE MUST HAVE A SEPARATE/
UNIQUE Serial (Modbus) ADDRESS
(See Appendix B for instructions)
WAN LAN
Connect Customer Network
WAN
LAN
Ethernet Controllers:
KE2 Evaporator Eciency,
KE2 Evap for Rack Eciency,
KE2 Controlled Environment
NOTE: DHCP or Static IP in
Customer Network
Power Plug
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
WAN
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
Installing the KE2-EM35: Option 5
Controllers Connected & Addressed on Customer Network

Q.5.62 February 2021
Page 6
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
WAN LAN
A
B
Sh
EM Connnection - Setup B
Setup / Manage EM
Connect Customer Network
WAN
LAN
Ethernet Controllers:
KE2 Evaporator Eciency,
KE2 Evap for Rack Eciency,
KE2 Controlled Environment
NOTE: DHCP or Static IP in
Customer Network
Power Plug
For proper daisy chain
technique see Page 24.
Serial ModBus Controllers:
KE2 Temp +Air Defrost
KE2 Temp + Valve Control
KE2 Low Temp
KE2 Adaptive Control
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
EM Connnection - Setup A
Setup / Manage EM
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
ENTER
BACK
TM
thermsolutions
Evaporator
Efficiency
Pressand hold for
manualdefrost
Installing the KE2-EM35: Option 2 & 4 & 5 Combined
Connecting Serial (Modbus) & Customer Connected Controllers
EACH DEVICE MUST HAVE A SEPARATE/
UNIQUE Serial (Modbus) ADDRESS
(See Appendix B for instructions)
WAN LAN
A
B
Sh
WAN LAN
A
B
Sh
LAN
All Clear
Evaporator Fan
Off
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
PC/Laptop
Power Plug Serial ModBus Controllers:
KE2 Temp +Air Defrost
KE2 Temp + Valve Control
KE2 Low Temp
KE2 Adaptive Control
Connect wirelessly
to the EM Network
ABC Contracting
[phone]
System Mode
Cool
Superheat
0.0 F Suct Pressure 96.2 F Suct Temp 87.7 F
WiFi to PC/Laptop,
Tablet, Phone
EM Connnection - Setup A
Setup / Manage EM
EM Connnection - Setup B
Setup / Manage EM
USB
BlueTooth Adapter
Wireless
Sensor
Wireless
Sensor
Wireless
Sensor
Example Showing KE2 Wireless Sensors (Available will all Options)

Q.5.62 February 2021
Page 7
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
Access the Local Dashboard:
To access the Local Dashboard, connect
to the KE2-EM35 wireless SSID or cabled
to the LAN.
❶ Since it is an Ethernet device, speak-
ing TCP/IP, users can connect to it
by simply launching their preferred
web browser, and typing in the ad-
dress bar: 192.168.50.1 This brings
the user to their local dashboard.
For multiple KE2-EM35’s on the same
network enable WAN access and docu-
ment the IP address or statically assign
one.
❷ For controllers on the network, simply
click on the IP address of the controller,
to immediately connect to that control-
ler’s Home Page.
❸ The user’s web browser will launch
a new tab, and open the controllers
MasterView, giving immediate access
to view the controller, as well as make
changes.
❹ Toreturntothe dashboard,either clickon
theDashboardtab,orclosethecurrenttab
Similar to the controllers themselves, the
KE2-EM35 can also be viewed online, us-
ing either port forwarding or through a
Virtual Private Network (VPN).
192.168.50.1
The KE2-EM35 - Bottom Label
WAN LAN
Laptop
Laptop,
Tablet or Phone
Cable not
included in kit.
MAC: E4:95:6E:4B:5B:F9
WIFI ESSID: KE2EDGE-4B5BF9
WIFI PW: AXPAWRVH
MGMT LOGIN: ke2admin
MGMT PW: ke2admin
http://em35 or IP: 192.168.50.1
FCC ID: 2AOPP-216345 IC:23545-21634
FCC ID:XU8TBW106-107V2
Serial #:
18162-118
Label from bottom
of KE2-EM35.
KE2-EM35 broadcasts
a WiFi signal with the
SSID: KE2EDGE-xxxxxx
Search for the SSID,
and connect to it.
WiFi PW: •• • • • • • •
Wireless Connection
Hardwire Connection
❷
❶
❸

Q.5.62 February 2021
Page 8
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
Serial (Modbus) Access:
❶ Serial (Modbus) support is NOT en-
abled by default. When using Serial
(Modbus) controllers please check
the box to Show modbus devices.
❷ For Serial (Modbus) devices you can
access the web page for the con-
troller by clicking on COM1:x from
either the Management Console
or the Dashboard for published
devices.
When you open the COM1:x you
will see the web page in either
Simple or Advanced View
❸ In Simple View you will see the
System State as individual icons.
This is the current state of the
device.
❹ To access Advanced View click on
the Show Advanced View.
❺ TClick on the ? in any of the
setpoint areas to show the
limits for those setpoints.
For example Room Temperature.
1
2
3
4
3
Simple View
Advanced View
5

Q.5.62 February 2021
Page 9
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
❻ Click within the grey area to make
changes to a setpoint.
❼ Setting a setpoint outside of the limits
will return a “Validation failed”
message.
❽ For any changes to Serial (Modbus) set-
points or device_name changes you will
be prompted for the Modbus Device
Login.
Defaults are ke2admin & ke2admin,
unless they were changed on the au-
thentication screen.
NOTE: This is a one time login for your
active session. The rst setpoint that’s
changed prompts you for the pass-
word. Additional setpoint changes on
that controller, or other Serial (Modbus)
controller’s, will not prompt for the
password.
❾ For security purposes, Logout when
nished making all Serial (Modbus)
changes.
❿ The Success image will display to verify
that you have successfully logged out.
7a
8
6
7
9
10
7a

Q.5.62 February 2021
Page 10
© Copyright 2021 KE2 Therm Solutions, Inc., Washington, Missouri 63090
KE2 EdgeManager (KE2-EM35)
Overview, Installation, and Setup Instructions
1
1a
2
2a
WAN LAN
MAC: E4:95:40:4B:5D:7F
WIFI ESSID: KE2EDGE-4B5D7F
WIFI PW: AXPAWRVH
MGMT LOGIN: ke2admin
MGMT PW: ke2admin
http://em35 or IP: 192.168.50.1
FCC ID: 2AOPP-216345 IC:23545-21634
FCC ID:XU8TBW106-107V2
Serial #:
18162-118
MAC Address is
found on the
bottom of the
KE2-EM35
3
3
Remote Access Setup
KE2-EM35 provides the user with simple
remote access to KE2 Therm’s Smart
Access portal, which provides quick and
easy, real time access to your refrigera-
tion systems 24/7. No port forwarding. No
VPN. All the KE2-EM35 needs is a physical
connection to the network router with a
cat 5e/6 cable or wirelessly tethered.
KE2 Smart Access automatically connects
to your personal web portal, providing a
dashboard of the controllers you publish
with the KE2-EM35.
❶ For questions pertaining to the Access
feature, click on the ? near the top right
on the screen.
Adescription of the Access page fea-
tures is displayed.
❷ Portal: The portal is the internet address
used to access the controllers remotely.
This should NEVER be changed without
directions from KE2 Therm. Changing it
may result in loss of remote access.
Check the box to enable Access.
❸ Site: The default Site for all EM35 de-
vices KE2EDGE-and the last 6 digits of
MAC Address. KE2 Therm recommends
changing this to something easily re-
membered by the person who will be
accessing the controllers remotely.
❹ Pass: The default Pass for the Portal on
the KE2-EM35 is the Mac Address, sepa-
rated by dashes, rather than colons.
For example if the KE2-EM35’s
Mac Address is E4:95:40:4B:5D:7F the
Password is E4-95-40-4B-5D:7F
KE2 Therm recommends changing this
as well.
1a
2a