Kedacom SVR2420 Series User manual

Installation Guide
SVR2420 Series Mobile PoE NVRs

Trademarks
Kedacom™, TrueSens™ and are registered trademarks of Suzhou Keda
Technology Co., Ltd. in China and various other countries. All other trademarks mentioned
in this document are the property of their respective holders.
Suzhou Keda Technology Co., Ltd.
131 Jinshan Road
New District, Suzhou, 215011
People's Republic of China
http://www.kedacom.com
Tel: [phone]
Fax: [phone]
© 2018 Suzhou Keda Technology Co., Ltd. All rights reserved.
Without the prior written permission of Suzhou Keda Technology Co., Ltd., any reproduction,
translation or retransmission of all or any part of this document for any purpose in either
electronic or mechanical form is not allowed.
Notice
The information in this document is subject to change without notice. Every effort has been
made in the preparation of this document to ensure accuracy of the contents, but all
statements, information, and recommendations in this document do not constitute a warranty
of any kind,express or implied. Suzhou Keda Technology Co., Ltd. is not responsible for
printing or clerical errors.
™

 Preparations
1
2.1 ESD
To reduce the effects of electrostatic discharge (ESD), you should observe the following
guidelines.
Wear a grounding wrist strap. If a grounding wrist strap is unavailable, touch an unpainted
metal surface on the appliance chassis periodically to neutralize any static charge.
Keep components in their antistatic packaging until they are installed.
Avoid wearing clothing made of wool or synthetic materials.
Ensure that an SVR2420 series mobile PoE NVR (hereinafter referred to as the device) is
well grounded.
Keep the area around the device clean, free of clutter, and well ventilated.
Ensure that the operating temperature and the relative humidity within the range complying
with the device.
1 Unpacking
Perform the following steps to unpack the system:
1) Inspect the package to make sure that it has not been damaged.
If you find damage, contact the local authorized Kedacom agent.
2) Open the package and check whether any item on the packing list is missing.
3) Take all items out of the package and check whether any item is in poor condition.
If you find damage, contact the local authorized Kedacom agent.
2 Safety Instructions
 Sub-Models
Table 1 Sub-models of SVR2420 series mobile PoE NVRs
Single 4G
Module and
High
Configuration
SVR2420-0204A/4P-GH
SVR2420-0208A/8P-GH
SVR2420-0212A/8P-GH
Dual 4G
Modules and
High
Configuration
SVR2420-0204A/4P-G2H
SVR2420-0208A/8P-G2H
SVR2420-0212A/8P-G2H
Standard
SVR2420-0204A/4P-S
SVR2420-0208A/8P-S
SVR2420-0212A/8P-S
-
Single 4G
Module
SVR2420-0204A/4P-G
SVR2420-0208A/8P-G
SVR2420-0212A/8P-G
Dual 4G
Modules
SVR2420-0204A/4P-G2
SVR2420-0208A/8P-G2
SVR2420-0212A/8P-G2
-

3 Preventive and Cautionary Tips
3.1 Device Specifications
Table 2 Device specifications
DC 9-36 V
≤96 W (including HDDs and feeding power to cameras)
-40℃ - 70℃ (HDDs not included)
-40℃ - 60℃ (HDDs included)
-60 m - 5000 m
100 mm x 173 mm x 314.4 mm (housing includied)
4.6 kg (HDDs not included)
10% - 95% (non-condensing)
DC output
Power consumption
Operating temperature
Operating humidity
Elevation
Size (height x width x depth)
Weight
The device specifications must be complied with to prevent device damage.
2
Storage temperature -40℃ - 70℃
5% - 95% (non-condensing)
Storage humidity
2.2 EMI
To shield electromagnetic interference (EMI), you should observe the following guidelines:
Keep the ground system of the device away from that of the power supply system or
lightning protection system.
Place the device away from high-frequency devices, such as radio or radar stations.
When necessary, deploy EMI shielding devices.
To prevent the risk of lightning, you are advised to ensure the following:
The device is well grounded.
Based on onsite conditions, install lightning arrestors.
2.3 Lightning Protection

3.4 Battery Replacement
Table 4 Battery replacement details
Type
Battery Life
No Charge
Replacement
Refer to the manufacturer's instructions or contact the manufacturer for details.
When the battery loses its charge, the CMOS data (such as the system time
and BIOS settings) may be incorrect or even lost.
1. Prepare a new ML414H-IV01E battery.
2. Switch off the device and disconnect it from a power outlet.
3. Wear a grounding wrist strap to replace the old battery with the new one.
During replacement, do not mix up the anode and cathode.
Contact the local authorized Kedacom agent if you encounter any problem
when replacing the battery.
Disposal Dispose of used batteries according to local laws or regulations.
ML414H-IV01E (a coin-cell battery)
3.3 Device Care
Do not place heavy objects on the device or block the air vent (if any).
Switch off the device if you are not using it for a long period of time.
Regularly check the Internet connection status of the device.
1.3×105
2.4×105
7×105
Particle Diameter Range
[0, 0.5]
[0.6,1]
[1.1,3.0]
[3.1,5.0]
Number of Particles per Cubic Meter
3.2 Equipment Cleanliness
Table 3 Mapping between the particle diameter range and number of particles per cubic meter
1.4×107
You must install the device in an environment as free from dust and foreign conductive material
(such as metal flakes from construction activities) as is possible.
3

Panel Description
1 Front Panel
Figure 1 Front panel of the device
4G signal
indicator Wi-Fi status
indicator
HDD status
indicator
Key hole
Key slot
Ethernet port, 1000M, Adaptive
LAN1 (default IP: 192.168.1.100)
USB port
Location signal
indicator
Operating
status
indicator
4

Indicator State Description
Operating
status
On The device is started.
Off The device stops operating.
4G signal
On The device is connected to the mobile network.
Off The device is disconnected from the mobile network.
Location
signal
On The device works out its location data.
Off The device does not work out its location data.
Wi-Fi
On The device is connected to a Wi-Fi network.
The device is transmitting data.
Off The device is disconnected from a Wi-Fi network.
HDD
On The status of all HDDs is normal.
The device is reading data from or writing data into HDDs.
Table 5 Indicator description
5
Blinking
(2s on and 2s off) The device is operating.
Blinking
(1s on and 1s off)
Blinking
(1s on and 1s off)
Off The status of an HDD is abnormal.

2 Rear Panel
Figure 2 Rear panel of the device
Car power
Wi-Fi antenna
GPS
antenna
Alarm output
Audio out
Audio in
Monitoring keyboard
KEDACOM
2 CVBS video outs
(receive videos from
only channel D1)
Power output 4 PoE ports, each of which can
accommodate 2 PoE cameras
LAN2 (default IP: 172.26.1.100)
4G antenna
Alarm input
HDMI port VGA port
Extension
port
Smoke detector
6
For alarm inputs:
If you connect an ALARM IN cable to a
GND cable, an alarm will be triggered.
The device supports only alarm inputs
requiring less than 12 V DC voltage.
For alarm outputs, the device supports only
alarm outputs requiring equal to or less than
1 A DC current.
If you have only
one 4G antenna,
please connect
it to port 4G 1.
If you have only one Wi-Fi
antenna, please connect
it to port WIFI 1.

ALARM IN EXTENDED
2
13
4
5
68
9
10
11
12 14
13 15
16
17
18
19
20
2
13
4
5
68
9
10
11
12 14
13 15
16
17
18
77
ALARM IN
EXTENDED
No.
Description
No.
Description
No.
Description
No.
Description
1
DC12V OUT
11
ALARM IN5
1
SPEAKER-
11
GND
2
GND
12
GND
2
GND
12
GND
3
ALARM IN1
13
ALARM IN6
3
SPEAKER+
13
ALARM OUT A1
4
GND
14
GND
4
AUDIO IN
14
ALARM OUT C1
5
ALARM IN2
15
ALARM IN7
5
GND
15
ALARM OUT A2
6
GND
16
GND
6
GND
16
ALARM OUT C2
7
ALARM IN3
17
ALARM IN8
7
RS485 B
17
ALARM OUT A3
8
GND
18
GND
8
RS232 RXD
18
ALARM OUT C3
9
ALARM IN4
9
RS485 A
19
ALARM OUT A4
10
GND
10
RS232 TXD
20
ALARM OUT C4
[Aviation Plugs]
3+4：GND 3+4：GND
PWR PTZ OUT PWR IN POE
12
3
4
5
67
9
81
10
23
4567
9
8
1：AV OUT1
1：TXP_ETH0
2：RXN_ETH0
3：RXP_ETH0
4：TXN_ETH0
5+6：NC
7：TXP_ETH1
8：RXN_ETH1
9：RXP_ETH1
10：TXN_ETH1
1+2：PWR PTZ 1+2+3+4：CAR_IN+
6+7+8+9：CAR_IN-
5：ACC
2：AV OUT2
1
23
41
23
4
AV OUT
[Alarm Input Port and Extension Port]
7

3 Connecting a Handheld Speaker&Microphone to the Device
8
You are advised to use the KEDACOM handheld speaker&microphone of model HM-200.
You should connect the HM-200 to the following wires of the device.
Color
Tag
Red
AUDIO IN
Black
GND
Green
SPEARKER+
White
SPEARKER-
SPEAKER- (White)
GND (Black)
SPEAKER+ (Green)
AUDIO (Red)
HM-200 SVR2420 extension port
2
13
4
5
68
9
10
11
12 14
13 15
16
17
18
19
20
7
If you do not use the HM-200, when connecting a handheld speaker&microphone to the
devcie, follow the instructions strictly provided by the vendor. Otherwise, you may not hear or
be heard.
4 Connecting the Device to a Vehicle
You should connect the following wires of the device to the vehicle.
Color
Tag
Vehicle
Red
CAR_IN+
VCC of the vehicle battery
Yellow
ACC
ACC of the ignition switch
Blue
CAR_IN-
GND of the vehicle battery

 Installing the Device
1 Installing an HDD and a SIM Card
You are advised to install an HDD before using the device. If you do not install an HDD:
You cannot use the recording function.
When the device starts operating and detects that no HDD is installed, the beeper will go off
and an alarm will be generated. To clear the alarm, on the OSD or NVR Web of the device,
choose Settings > System > Exception and deselect "Sound Alert" for "No HDD".
To install an HDD (2.5-inch 1/3/4 TB HDDs only):
Take out the key from the key slot.
Insert the key into the lock and turn the key counterclockwise to unlock the HDD carrier.
After this step is performed, the beeper will go off.
Uninstall the two screws near the HDD carrier handle.
Slide the HDD carrier out of the chassis.
1.
2.
3.
4.
Step 1
Step 2
Step 3
Step 4
The HDD carrier is slid out.
(Optional) Insert a micro- or nano-SIM card.
5.
SIM card slots
If you have only one SIM card,
please insert it to slot SIM 1.
Always insert or remove a
SIM card when the device is
powered off.
9

After the HDD carrier is slid out, you will find SIM card slots 1 and 2 on the left side of the
chassis. You can now install a SIM card. If you do not install a SIM card, the device cannot
access the mobile network.
To insert a SIM card:
1) Insert the end of a SIM eject tool into the hole near the SIM card slot.
If you do not have a SIM eject tool, you can use the end of a paper clip.
2) Press firmly and push the eject tool straight in until the SIM card tray pops out.
3) Pull out the tray and place the SIM card in it, following the shape of the tray.
4) Carefully push the tray containing the SIM card back into the SIM card slot, making the
tray face the slot separation plate.
Uninstall the four screws on the HDD carrier sides and the four screws on the heating plate.
6.
Screw on the HDD
carrier sides
Screw on the
heating plate
Heating plate
Take the heating plate away.
Put the HDD inside.
Take the heating plate back.
Align the eight holes on the heating plate with those on the HDD carrier sides.
Install the eight screws back to the HDD carrier sides and heating plate.
If you want to install a second HDD, turn the HDD carrier over and repeat steps 6 through 11.
7.
8.
9.
10.
11.
Step 7
Step 8
Step 11
10

Slide the HDD carrier back into the chassis.
Install the two screws near the HDD carrier handle back.
Turn the key clockwise to lock the HDD carrier.
Take the key back to the key slot.
12.
13.
14.
15.
2 Installing the Device
Put the device in the trunk or under a passenger seat. Then, note the following.
To power on the device, turn on your car engine.
To power off the device, shut your car engine off.
For details on how to use the device, see the user guide inlcuded in the KEDACOM
Document and Utility CD.
After the device is powered on, check whether the indicators on the front panel are normal. If
not, contact the local authorized Kedacom agent.
 Typical Network Topology
Decoder
VMS
Video wall
CU of the VMS
Network
PMC of the VMS
SVR2420
Vehicle PTZ Camera
Network
Warning:
The device does not support hot swapping for HDDs, indicating that you must power off
the device before you can install or uninstall HDDs.
11

To activate the device through the Internet Explorer:
1. Connect a network cable to the network port on the front panel (default IP of LAN1:
192.168.1.100) of the device.
2. Add an IP address from the 192.168.1.X network segment with the subnet mask being
255.255.255.0 to your PC.
3. Enter the IP address (default: 192.168.1.100) of the device into the address bar of your web
page browser.
4. In the displayed window, click Click here to download to install the NVR web add-on.
5. Close your web page browser.
6. Repeat step 2 after the add-on is installed.
7. In the Log In dialog box, create a strong password, confirm the password, and enter a mail
address for password resetting.
Activation and Initial Configuration
12
The more a password contains special characters, the stronger the password is.
You are advised to use a strong password to ensure your data safety. Periodically changing
your password at 3-month intervals would be appreciated. If your network environment is
risky, you should change your password at weekly or monthly intervals. Additionally, do not
leak your username and password.
8. Click Activate.

To initially configure the device on the NVR Web:
Configure the time settings.
Configure the network settings.
1) Local network
2) Wireless network
3) Wi-Fi WLAN
4) Wi-Fi AP
Add cameras.
1) PoE or ONVIF cameras
2) VSIP cameras
3) RTSP cameras
4) SIP cameras
Initialize HDDs.
Scheduling recordings.
Enabling the Cloud Service, which allows you to view camera videos of the device on your
mobile phone.
Configuring mobile settings.
Configure Session Initiation Protocol (SIP) settings for the device to register with a SIP
platform (for example, the KEDACOM VMS).
13
1.
2.
3.
4.
5.
6.
7.
8.
For details on how to initially configure the device, see chatper Getting Started of User Manual
for Mobile PoE NVRs.

14
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15
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WHAT IS COVERED BY THIS WARRANTY?
Kedacom warrants the Kedacom-branded hardware product and accessories contained in the original
packaging (hereinafter referred to as "Kedacom Product") against defects in materials and workmanship when
used normally in accordance with Kedacom's published guidelines for a period of TWO (2) YEARS from the
date of original retail purchase in areas other than mainland China by the end-user purchaser (hereinafter
referred to as "Warranty Period"). For the Kedacom Product purchased in mainland China, see the simplified
Chinese version of this warranty for details. Kedacom's published guidelines include but are not limited to
information contained in technical specifications, user guides, and service communications.
The preceding applies unless otherwise agreed in the contract.
Kedacom Two (2) Year Limited Hardware Warranty
WHAT IS NOT COVERED BY THIS WARRANTY?
This warranty does not apply to any non-Kedacom branded hardware products or any software, even if
packaged or sold with Kedacom hardware. Manufacturers, suppliers, or publishers, other than Kedacom, may
provide their own warranties to you but Kedacom, in so far as permitted by law, provides their products "AS IS".
Software distributed by Kedacom with or without the Kedacom brand (including, but not limited to system
software) is not covered by this warranty. Please refer to the licensing agreement accompanying the software
for details of your rights with respect to its use. Kedacom does not warrant that the operation of the Kedacom
Product will be uninterrupted or error-free. Kedacom is not responsible for damage arising from failures to
follow instructions relating to the Kedacom Product's use.
This warranty does not apply: (a) to consumable parts, such as batteries, unless failure has occurred due to a
defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents, and
broken plastic on ports; (c) to damage caused by use with another product; (d) to damage caused by acts
outside the control of Kedacom, including without limitation acts of God, accidents, abuse, misuse, fire,
storms, earthquakes, flood, or other external cause; (e) to damage caused by exposure of the product to heat,
bright light, sun, liquids, sand, or other contaminants; (f) to damage caused by operating the Kedacom Product
outside Kedacom's published guidelines; (g) to damage caused by service (including upgrades and
expansions) performed by anyone other than a representative of Kedacom, Kedacom employee, or authorized
Kedacom agent; (h) to an Kedacom Product that has been modified to alter functionality or capability without
the written permission of Kedacom; (i) to defects caused by normal wear and tear or otherwise due to the
normal aging of the Kedacom Product, or (j) if any serial number has been removed or defaced from the
Kedacom Product.
If your Kedacom product is capable of storing data and other information, you should make periodic backup
copies of the information contained on the storage media to protect the contents and as a precaution against
possible operational failures.
Before receiving warranty service, Kedacom or its authorized agents may require that you furnish proof of
purchase details, respond to questions designed to assist with diagnosing potential issues, and follow
Kedacom's procedures for obtaining warranty service. Before submitting your Kedacom Product for warranty
service, you should maintain a separate backup copy of the contents of its storage media, remove all personal
information that you want to protect, and disable all security passwords.
YOUR RESPONSIBILITIES

During warranty service, it is possible that the contents of the Kedacom product's storage media will be lost,
replaced or reformatted. In such an event, Kedacom and its authorized agents are not responsible for any loss
of data or other information contained on the storage media or any other part of the Kedacom product serviced.
Following warranty service, your Kedacom Product or a replacement product will be returned to you as your
Kedacom Product was configured when originally purchased, subject to applicable updates. You will be
responsible for reinstalling all other data and information. Recovery and reinstallation of other data and
information are not covered under this warranty.
WHAT WILL KEDACOM DO IF THE WARRANTY IS BREACHED?
If during the Warranty Period, you submit a valid claim to Kedacom or an authorized Kedacom agent, Kedacom
will, at its option, (i) repair the Kedacom Product using new or previously used parts that are equivalent to new
in performance and reliability, or (ii) exchange the Kedacom Product for a refund of your purchase price.
A Kedacom replacement part or product, including a user-installable Kedacom part that has been installed in
accordance with instructions provided by Kedacom, assumes the remaining warranty of the Kedacom Product
or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you. When a
product or part is replaced or a refund provided, any replacement item becomes your property and the replaced
or refunded item becomes Kedacom's property.
Kedacom reserves the right to refund the purchase price as its exclusive warranty remedy.
HOW TO OBTAIN WARRANTY SERVICE?
To seek warranty service, please contact a local authorized Kedacom agent. When contacting the agent via
telephone, other charges may apply depending on your location.
User Information
Complete the form below and keep for ready reference.
User Name:
Address: Postal Code:
Tel: Mobile:
Fax: E-Mail:
Product Name: Product Model:
Date of Purchase: