Kenmore 216.31701 User manual

Owner's Manual
Manual Del Propietario
Manuel Du Propri_taire
Vacuum Cleaner
®
Aspiradora
Aspirateur
Model, Modelo, ModUle
216.37010 (US)
216.31701 (Canada)
CAUTION:
Read and follow all
safety and operating
instructions before first
use of this product.
CUIDADO:
Lea y sigue todas las
instrucciones de operacibn
y seguridad antes det uso de
este producto,
ATTENTION :
Veuillez lire toutes les
consignes de s_curit6 et le
mode d'emploi avant d'utiliser
ce produit.
Sears Brands, LLC, Hoffman Estates, IL 60179 U.S.A.
www.sears.com
Part # t-115603-000 Revo 9/07
Printed in China
lmpreso en China
Imprim_ en Chine

Before Using Your New
Vacuum Cleaner .............. 2
Kenmore Vacuum Cleaner
Warranty ...................... 3
Important Safety Instructions ..... 4-5
Parts and Features ................ 6
Assembly Instructions ............ 7
Operating Instructions ........... 8-'I0
Power Cord ................................. 8
Floor/Carpet Cleaning ................ 9
Above Floor Cleaning ................ 10
Pet Handi-Mate ...................... t 0
Vacuum Cleaner Care .......... 10-14
Dirt Container and Filter
Removal and Replacement ........ 11-12
Exhaust Filter Removal
And Replacement ......................... 12
Belt or Brushroll Removal
And Replacement .................... 13
Light Bulb Replacement .................... 14
Vacuum Cleaner Storag e.............. 14
Troubleshooting .................. 15
Master Protection Agreements .... 16
Requesting Service ...... (back page)
Please read this guide., It will help you assemble and operate your new Kenmore vacuum
cleaner in the safest and most effective way°
For more information about vacuum cleaner care and operation, call your nearest Sears
store. You will need the complete model and serial numbers when requesting information.
Your vacuum cleaner's model and serial numbers are located on the Model and Serial
Number Plate°
Use the space below to record the model number and serial number of your new
Kenmore vacuum cleaner.
Model No,,
Serial No.
Date of Purchase
Keep this book and your sales check (receipt) in a safe place for future reference,.

ONE YEAR LIMITED WARRANTY ON KENMORE VACUUM CLEANER
When installed, operated and maintained according to all instructions supplied with the
product, if this appliance fails due to a defect in material and workmanship within one year
from the date of purchase, return it to any Sears store, Sears Parts & Repair Service Center,
or other Kenmore outlet for free repair.
If this appliance is ever used for other than private family purposes, this warranty applies for
only 90 days from the date of purchase°
This warranty covers only defects in material and workmanship. Sears will
NOT pay for:
1.. Expendable items that can wear out from normal use, including but not limited
to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product installation,
operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained
according to the all instructions supplied with the product°
5. Damage to or failure of this product resulting from accident, abuse, misuse or use
for other than its intended purpose.
6o Damage to or failure of this product caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all instructions supplied
with the product.
7, Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.
_i!_ _i_!i!I
;!
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair
as provided herein. Implied warranties, including warranties of merchantability or fitness
for a particular purpose, are limited to one year or the shortest period allowed by law. Sears
shall not be liable for incidental or consequential damages. Some states and provinces do
not allow the exclusion or limitation of incidental or consequential damages, or limitation
on the duration of implied warranties of merchantability or fitness, so these exclusions or
limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
Sears, Roebuck and Co., Hoffman Estates, IL 60179
Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8

WARNING Your safety is important to us. To
reduce the risk of fire, electrical
shock, injury to persons or damage
when using your vacuum cleaner,
follow basic safety precautions
including the following:
READ ALL INSTRUCTIONS
IN THIS MANUAL BEFORE
ASSEMBLING OR USING YOUR
VACUUM CLEANER.
Do not use outdoors or on wet
surfaces, Electrical shock could
occur.
Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
Use only as described in this
manual. Use only manufacturer's
recommended attachments.
Do not use with damaged cord or
plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or dropped
into water, return it to a service
center for inspection. Call 1-877-
839-2046 to locate the nearest
service centers.
Do not pull or carry by cord, use
cord as handle, close a door on
a cord, or pull cord around sharp
edges or comers. Do not run
appliance over cord. Keep cord
away from heated surfaces.
Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
Do not leave appliance when
plugged in. Unplug from outlet when
not in use and before servicing.
Do not handle plug or
appliance with wet hands.
Do not put any objects into
openings. Do not use with any
opening blocked; keep free of dust,
lint, hair, and anything that may
reduce air flow.
Keep hair, loose clothing,
fingers, and all parts of body away
from openings and moving parts.
Do not pick up anything that is
burning or smoking, such as
cigarettes, matches, or hot ashes.
Do not use without dirt container
and filters in place,
Turn off all controls before
unplugging_
Do not use to pick-up flammable
or combustible liquids, such as
gasoline, or use in areas where they
may be present.
Keep the vacuum cleaner on the
floor. Do not use on stairs.
Do not use an extension cord with
this vacuum cleaner.
Store the vacuum cleaner indoors_
Put vacuum cleaner away after use
to prevent tripping accidents.

Using improper voltage may result
in damage to the motor and possible
injury to the user. Proper voltage is
listed on the cleaner plate°
Unplug before connecting Pet
Handi-Mate.
WARNING: The cords, wires, and/or
cables supplied with this product
contains chemicals, including lead or
lead compounds, known to the state
of California to cause cancer and
birth defects or other reproductive
harm. Wash hands after using.
INSTRUCTIONS
Proper assembly and safe use of your vacuum cleaner are your
responsibilities. Your vacuum cleaner is intended only for Household
use. Read this Owner's Manual carefully for important use and safety
information. This guide contains safety statements under warning
and caution symbols. Please pay special attention to these boxes and
follow any instructions given.
Your cleaner contains a thermal protective device to shut off the motor to
avoid overheating. If this happens, turn switch off and unplug the cleaner.
Inspect the exhaust, inlet, and filters for any blockage. Empty the dirt
container and clean filters. After approximately 30 minutes the motor will
have cooled and the vacuum will be ready to use. Note: The cleaner
must remain unplugged during the 30 minute cooling period.

It is important to know your vacuum cleaner's parts and features to assure its proper and
safe use,, Review these before using your vacuum cleaner°
Item Part No. Style No.
In U,S.
Pleated Filter 301974002 DCF-4
Belt 1-860140-600 UB-11
Pet Handi-Mate
Handle
Cord clip
Carry handle
Extension wand
& Crevice tool
Power
cord
Power
On/Off
switch
Wheels
Dirt container
release latch Stretch
/ hose
Dirt container
Exhaust cover
(exhaust filter
inside)
Headlight
Height
adjust
knob
Extension
wand
Hose
wand
Bumper Nozzle
Pet Handi-Mate Dust
brush
Crevice tool
(i/ )
Extension wands

Please pay special attention to these hazard alert boxes, and follow any
instructions given. WARNING statements alert you to such dangers as
fire, electric shock, burns and personal injury,. CAUTION statements alert
you to such dangerous personal injury and/or property damage.,
W,,,,,o
Electrical Shock Hazard
Do not plug into the electrical
supply until the assembly is
complete. Failure to do so could
result in electrical shock or
injury.
Before assembling the vacuum cleaner,
check the PACKING LIST on the cover
of the separate REPAIR PARTS LIST or
on the carton Use this list to verify that
you have received all the components of
your new Kenmore vacuum cleaner.
HANDLE ASSEMBLY
1. Attach upper
handle to main
body of cleaner.
2. Push handle
plug onto the
front of cleaner°
Insert the one
(1) screw into
the back of the
handle and
tighten, making
sure the handle
plug is secure.
c,uT,0.
Do not overtighten.
Overtightening could strip the
screw holes.
Do not operate the vacuum
cleaner without the screws in
place.
EXTENSION WAND/
CREVICE TOOL
PLACEMENT
Place the crevice tool (A) in the top of the
extension wand° Place in wand holder on
left side of vacuum cleaner° Place the extra
extension wand (B) in the wand holder on
the right side of the vacuum cleaner.
AB
7

OPERATI NG INSTRUCTIONS
1, Turn the quick release upper cord hook
to either side and down to release the
power cord.
WARNING
To reduce the risk of electric
shock, this appliance has a polarized
plug (one blade is wider than
the other). This plug will fit in a
polarized outlet only one way. if
the plug does not fit fully in the
outlet, reverse the plug. If it still
does not fit, contact a qualified
electrician to install the proper
outlet. Do not change the plug in
any way.
2. Detach the power cord
plug from the power cord.
Make sure the power
cord is placed into the
cord clip on the body as
shownoThis helps keep
the power cord out from
under the vacuum cleaner
nozzle.
3. Plug the polarized
power cord into a 120
Volt outlet located near
the floor.
4. To store cord, turn upper cord hook to
the up position, then wrap cord,,
WARNING
Personal Injury and Product
Damage Hazard
• DO NOT plug in if switch is in
the ON position. Personal injury
or damage could result.
• DO NOT use outlets above
counters. Damage from cord to
items in surrounding area could
occur.

HEIGHT ADJUST KNOB
IMPORTANT: For easiest adjustment,
place cleaner in full upright position°
Turn the height adjust knob to match the
surface being cleaned.
ON/OFF BUTTON
Turn cleaner on by depressing foot
pedal located on the back left side of the
cleaner_
\
HANDLE RELEASE
To release handle, push the handle
release pedal located on the lower left
side of the cleaner.
\
Rotate the handle and adjust it to the
desired position for (A) storing the upright,
(B) operating the cleaner, and (C) to clean
under furniture. NOTE: Rotating brush
could cause area rug fringe to become
tangled within cleaner. Use caution when
vacuuming any rugs with fringe.
A
B
C
CARRY HANDLE
Use the carry handle located on the back
of the cleaner to carry from room to room.

CAUTION
Brush agitator continues to rotate
while hose is removed or in use
and at all times while cleaner is on.
Keep hair, loose clothing, fingers,
and all parts of body away from
brush area while cleaner is on.
Cleaner must be in the upright
position to lift the rotating brushroll
off the carpet when cleaning
above the floor.
iCleaner must
be in its upright
position to raise
brushrol! from
floor. Remove
the hose from
the tool caddy°
Choose any of the handy accessories
or use the hose alone. Simply push the
attachment firmly onto the end of the
wand or hose handle. To remove tool,
twist and pull apart gently+
If additional length is needed, use the
extension wand and crevice tool. Use
extension wand and crevice tool together
or separately.
PET HANDI-MATE
Attach the Pet Handi-Mate to the hose
wand. Brushroll will start automatically.
The Pet Handi-Mate can be used for
cleaning stairs and upholstery.
DEBRIS REMOVAL
Slide locking tabs to outward position
to unlock. Pivot lower housing and
remove clog.
To reassemble, align tabs on the lower
housing with the slots on the cover and
pivot cover back into position on top
of lower housing, Rotate locking tabs
inward into locking position,
10

VACUUM CLEANER CARE
WARNING
Electrical Shock and Personal
Injury Hazard
Disconnect electrical supply
before servicing or cleaning
the unit. Failure to do so could
result in electrical shock or
personal injury from vacuum
cleaner suddenly starting.
............... i i i II
Note: For best performance, replace
filter a minimum of every 6 months,.
EMPTY DIRT CONTAINER
Press dirt container
release button and
remove dirt container
from cleaner,
Empty contents of dirt container into
garbage can°
Twist and lift dirt
container lid to
remove.
PLEATED LID FILTER: Each time the dirt
container is emptied, the filter should be
cleaned. Filter will be discolored after use;
this will not affect the filter's performance+
Do not brush the filter+
Tap the lid on the
inside of a garbage
can to remove
excess dust and dirt
from filter. DO NOT
APPLY WATER TO
PLEATED FILTER!
Return lid to dirt
container and lock
into place° Align
arrow on lid with
arrow on dirt con+
tainer and twist to
"LOCK" position,
Return dirt container
by latching to base
of unit.
NOTE: The bottom of the dirt container
must be placed behind the plastic rib on
the top of the motor housing. Failure to
properly locate the dirt container will result
in a loss of performance and may cause
debris to leak from the dirt container while
vacuuming+

FOAM FILTER CARE
Remove foam filter
from dirt container,
Hold filter under
running water to
wash° Ring excess
water out of filter.
Allow filter to dry for
at least 24 hours.
Return filter to dirt
container by placing
on top of screen
inside dirt container..
IMPORTANT: Do not return filter
to the dirt container before it has
completely dried.
WARNING
Electrical Shock and Personal
Injury Hazard
Disconnect electrical supply
before servicing or cleaning
the unit. Failure to do so could
result in electrical shock or
personal injury from vacuum
cleaner suddenly starting.
Note: For best performance, replace the
exhaust filter a minimum of every 6 months°
Grasp tab on exhaust filter cover and
pivot forward to remove,
Remove exhaust filter from cleaner. Tap
filter on inside of garbage can to remove
excess dust and dirt from filter,
Return exhaust filter to cleaner. Replace
exhaust filter cover by inserting the tab
on the cover into the slot on the cleaner,.
Pivot toward cleaner until cover snaps
into place°
12

m
WARNING
Electrical Shock and Personal
Injury Hazard
Disconnect electrical supply
before servicing or cleaning
the unit, Failure to do so could
result in electrical shock or
personal injury from vacuum
cleaner suddenly starting.
TO REMOVE BELT
Lay cleaner flat and flip cleaner to expose
nozzle base° To remove nozzle guard, slide
lock A to unlock position, to the lefL Then
depress lock B to unlock nozzle guard.
Rotate/pivot the
nozzle guard and
pull off
\ o I
i
Lift and remove
brushrolL Dispose
of old belt.
TO REPLACE BELT
OR BRUSHROLL
tSlide belt onto motor
MOTOR shaft.
SHAFT
Place new belt in area
of brushroll without
bristles°
END CAll
B
With new belt in place,
pull and slide brushroll
into nozzle making
sure that the brushroll
end caps are in the
correct orientation (see
diagram for end cap
orientation). Rotate
brushroll manually
to make sure belt is
properly aligned,.
Secure by aligning
the three (3) tabs
in the base slots.
To reattach nozzle
guard, rotate/pivot
back into position,
To secure nozzle
guard, push lock B
down to lock position.
Slide lock A into lock
position, to the right.
t3

Electrical Shock and Personal
Injury Hazard
Disconnect electrical supply
before servicing or cleaning
the unit. Failure to do so could
result in electrical shock or
personal injury from vacuum
cleaner suddenly starting.
TO REMOVE LIGHT BULB
1. Disconnect power cord from electrical outlet
2. Press handle release pedal and lay
vacuum cleaner back.
3, Remove the two
(2) screws from the
lens cover.
4. insert flat blade of
screwdriver into slot
at top of the lens.
Lift the lens cover to
remove.
Gather the cord and wrap it loosely around
CAUTION
Do not use a bulb rated over 9W
(13V). During extended use, heat
from the bulb could overheat
surrounding plastic parts.
5. Pull bulb out of
socket. Do NOT
_wist, Gently push
replacement bulb into
/socket to replace,
'AI
6. Snap lens cover
back into place and
secure the headlight
lens by replacing the
two screws°
Note: See separate PARTS LIST for bulb
number.
the upper and lower cord hooks. Lock
power cord plug onto the power cord°
Store the vacuum
cleaner in a dry,
indoor area, on the
floor with the handle
locked in the upright
position.
rl
WARNING
Electrical Shock and Personal
Injury Hazard
Wrapping the cord too tightly
puts stress on the cord and can
cause cord damage.
iii ii iiiiiiiiii i i
14

Review this table to find do-it-yourself solutions for minor performance problems. Any
service needed, other than maintenance described in this Owner's Manual, should be
performed by a Sears or other qualified service agent.
WARNING
Disconnect electrical supply before performing maintenance to the unit.
Failure to do so could result in electrical shock or personal injury.
Cleaner won't run ,POSSlBLECAUSE :_ 1. Power cord not firmly plugged
into outlet,
2. Btown fuse or tripped breaker°
3. Thermal Protector activated
4, Needs service,
1. Plug unit in firmly,
2. Check fuse or breaker in home. Replace
fuse/reset breaker
3. Allow cleaner to cool- Pg, 5
4. Take to Sears Service Center
Cleaner won't pick
up or low suction
Dust escaping
from cleaner
1. Dirt container not installed
correctly,
2. Dirt container full
3, Brushroll worn,
4. Broken or worn belt,
5. One or both filters clogged
6o Carpet height setting is
incorrecL
1o Dirt container full
2. Dirt contalnernot Installed
correctly
3, Hose not installed correctly
4, One or both filters not Installed
completely
Hose clogged
Cleaner tools 1. 1.
won't pick-up
2_ Dirt container full 2,
3, One or both filters clogged, 3.
Headlight not t. Bulb burnt out, 1.
working 2, Loose electrical wires 2o
Cleaner is difficult 1. Carpet height setttngis 1,
to push incorrect,
2, Broken orworn belt, 2.
1, Review DIRT CONTAINER REMOVAL AND
REPLACEMENT-Pg, It, 12,
2. Empty dirt container- Pg_ 1t,
3, Replace brushrotl- Pg 13
4. Replace belt- Pg. 13
5o Remove filters and clean _Pg. 11, 12
6. Set carpet height adjust |ever to appropriate
setting for carpet being cleaned - Pg 9.
1. Empty dirt container- Pg 11,
2o Review DIRT CONTAINER REMOVAL AND
REPLACEMENT-Pg, 1t. 12
3. Review hose placement- Pg 6
4, Review filter removal and replacement-
Pgtf. 12
Check inlets, hose and dirt container for
obstructions; remove obstruction if clog
persists, ca11!-877-839-2046.,
Empty dirt container _ Pg 11
Clean filters -Pg 11, 12,
Replace bulb- Pg 14
Take to Sears Service Center
Set carpet height adjust lever to appropriate
setting for carpet being cleaned -Pg 9
Replace belt - Pg, 13
For any questions, please call 1-877-839-2046.
15

Congratulations on making a smart purchase. Your new Kenmore _ product is designed
and manufactured for years of dependable operation° But like all products, it may
require preventive maintenance or repair from time to time. That's when having a Master
Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product° Here's
what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal
use, not just defects. Our coverage goes well beyond the product warranty. No
deductibles, no functional failure excluded from coverage - real protection..
[] Expert service by a force of more than 10,000 authorized Sears service
technicians, which means someone you can trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, when
ever you want us.
[] "No-lemon" guarantee - replacement of your covered product if four or more
product failures occur within twelve months.
[] Product replacement if your covered product can't be fixed°
[] Annual Preventive Maintenance Check at your request- no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone support from a Sears
representative on all products, Think of us as a "talking owner's manual/'
[] Power surge protection against electrical damage due to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer..
[] Rental reimbursement if repair of your covered product takes longer than promised.
[] 10% discount off the regular price of any non-covered repair service and related
installed parts..
Once you purchase the Agreement, a simple phone call is all that ittakes for you to
schedule service, You can call anytime day or night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason
during the product warranty period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply, For prices and additional information in
the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items, For full details call Sears Canada at
t-800-36t-6665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters,
and other major home items, in the UoSoAoor Canada call 1-800-4-MY-HOME _,
16

Your Home
For repair -in your home -of all major brand appliances,
lawn and garden equipment, or heating and cooling systems,
no matter who made it, no matter who sold it!
For the replacement parts, accessories and
owner's manuals that you need to do-it-yourself.
For Sears professional installation of home appliances
and items like garage door openers and water heaters.
1-800-4-MY-HOME Anytime, day ornight
(1-800-469-4663) (U.SAo and Canada)
www.sears.com www.sears.ca
For expert home solutions advice: www.managemyhome.com
Our Home
For repair of carry-in products like vacuums, lawn equipment,
and electronics, call or go on-line for the nearest
Sears Parts and Repair Center.
1-800-488-1222 Anytime, day or night (U3_A,, only)
www.sears.com
To purchase a protection agreement (UoSoAo)
or maintenance agreement (Canada) on a product serviced by Sears:
1-800-827-6655 (U,.SA.) 1-800-361-6665 (Canada)
Para pedir servicio de reparacibn
a domicilio, ypara ordenar piezas:
1-888-SU-HOGAR ®
(t -888_784-6427)
Au Canada pour service en frangais:
1-800-LE-FOYER "c
(1-800-533-6937)
www.sears.ca
ealrS
© Sears Brands, LLC
®Registered Trademark /TMTrademark /_. Service Mark of Sears Brands, LLC
® Marca Registrada tTM Marca de F_brica I_. Marca de Servicio de Sears Brands, LLC
=cMarque de commerce /=oMarque d_pos_e de Sears Brands, LLC