Kenroy Home 51039ZC Installation guide

51039ZC
Parts List
FPO
You should have received the following parts in the package. Please ensure that all parts are accounted for.
A
BASIN WITH PUMP
B
BASE LOWER RESERVOIR MIDDLE RESERVOIR
C
LOWER COLUMN
D E
1 PC
3 PC 3 PC
1 PC 1 PC 1 PC 1 PC
F
UPPER RESERVOIR
G
MIDDLE COLUMN
H
UPPER COLUMN
I
PUMP ACCESS DOOR
J
SHIMS
1 PC 1 PC 1 PC 1 PC 3 PC
K L
METAL WASHERS SCREWS
REPLACMENT PUMP: PUMP1505R
Shown To Scale Shown To Scale
1 PC (IN THE PUMP)
M
FILTER SPONGE
REPLACMENT PART: FILTER505

Care and Instruction Manual
PALACE OUTDOOR FLOOR FOUNTAIN
FPO

51039ZC ASSEMBLY INSTRUCTIONS
Thank you for purchasing a Kenroy Home
water feature, you are now only minutes
away from filling your home or outdoor living
space with peaceful displays. Our guarantee
backs all of our water features, please do
not hesitate to contact our
Customer Support Team for
resolutions to any parts or
installation concerns.
CUSTOMER SUPPORT TEAM
For any additional questions or concerns please contact our
Customer Support Team:
904-642-4340
@KenroyHome
[e-mail]

51039ZC ASSEMBLY INSTRUCTIONS
Please reference the separate parts list and ensure that
all pieces are included in the package prior to assembly.
More than one person may be required to
complete the assembly of this product.
To protect the finish, place all parts
on a soft surface when unpacking.
When assembling ensure that all parts are firmly tightened.
Choose a location:
is freestanding water feature is attractive from
all sides and can be used to highlight almost any
area.
is water feature is designed for outdoor use.
It can be used indoors, however splashing may
occur.
Also consider the location of your power source.
e pump cord reach 9' from the bottom of the
fountain body to the plug, and should be connected
to a grounded 110v outlet.
For best results the water feature should be placed
on a rm, level surface.
SUGGESTED TOOLS NOT SUPPLIED
PHILLIPS
SCREWDRIVER

Unscrew parts 3 x L and 3 x K from basin (A).
Use 3 x K and 3 x L to secure base (B) to basin (A).
51039ZC ASSEMBLY INSTRUCTIONS
Place lower reservoir (C) onto base (B) and rotate it
clockwise to secure.
Place middle reservoir (E) onto lower column (D) and
rotate it clockwise to secure.
A
B
K
K
L
L
B
A
E
D
C
B

51039ZC ASSEMBLY INSTRUCTIONS
Place upper reservoir (G) onto middle column (F) and
rotate it clockwise to secure.
Feed rubber hose through plastic tube, then place
upper column (H) into upper reservoir (G) and twist
it clockwise to secure.
Feed rubber hose through plastic tube. Place middle
column assembly (F) into middle reservoir (E) and
twist it clockwise to secure.
G
G
F
E
H
Plastic tube
Rubber hose
Plastic tube
Rubber hose
F

Feed rubber hose through plastic tube, place top
assembly into lower reservoir (C) and twist it
clockwise to secure.
Attach pump to the rubber hose.
51039ZC ASSEMBLY INSTRUCTIONS
C
Top assembly
Plastic tube
Rubber hose
Rubber hose
Pump
Place pump access door (I) to
cover entry of base (B).
Fill reservoirs (C, E, G) with 18.5
gallons of distilled water. Water
level should stay between the ll
lines when fountain is running.
Plug pump (A) into outlet.
Use shims (J) to level the fountain
as necessary.
FINAL STEPS
7

51039ZC ASSEMBLY INSTRUCTIONS
If the pump fails to run:
• Check circuit breaker, or try a dierent outlet.
• Check tubing for kinks and obstructions.
• Clean out any algae buildup.
• Remove the front cover & impeller cover to access the impeller area.
Turn the rotor to ensure it is not broken or jammed.
With low ow rate, the pump will spew or “burp”:
• Check the water level to make sure the pump is completely
submerged, water should always be above the min ll line (not
all water features include min ll line).
If abnormal noise is heard during operation (with water):
• Disconnect the power supply and then remove the pump front
cover and impeller cover.
• Use hand to grip the impeller, gently pull the impeller/rotor
assembly out of the pump housing.
• Rinse the impeller/rotor assembly and the cavity with clean water.
If breakage or surface damage is found in the assembly contact
Customer Service for a part replacement.
PUMP SAFETY & TROUBLESHOOTING
To clean the pump
Unplug the pump from the electrical
outlet. Use a small soft brush or place it
under a water stream to remove debris.
To keep water clean
Periodically change water
to prevent algae buildup.
Regulator
Front cover
Impeller cover
Rotor/Impeller
Pump housing
Back cover
Suction cup
Filter sponge
Tube

51039ZC ASSEMBLY INSTRUCTIONS
WATER FEATURE WARNINGS &
TROUBLESHOOTING
• To reduce the risk of electrical shock, always disconnect
the power supply before working with the water feature.
• Splashing may occur when the fountain is rst turned
on, protect surrounding surfaces as needed.
Do not place the water feature on or near
any surface that can be damaged by water.
• Water ow rate may need to be adjusted from factory
settings. Please see ‘How do I change my pump speed?’
under Frequently Asked Questions at the back of these
instructions for more information.
• Keep small children and pets away from the water
feature; they can fall into the water feature and drown.
• Once a week inspect water feature, oor and adjacent
wall for moisture build-up and clean as necessary. This is
especially important for humid environments.
• This water feature is designed for outdoor use. It can be
used indoors, however splashing may occur.
More information about water features can be found at
youtube.com/kenroyhomefountains.
• Distilled water is recommended to reduce mineral
deposits, bacteria build up and algae that may damage
the water feature basin and pump.

What should I consider when selecting a water feature?
In addition to your personal style tastes, be sure you have an area for your
water feature that can be safely exposed to water, as splashing can occur.
Also take into consideration what a water feature can add to your
environment: the sound of owing water or decorative lights.
Can my water feature be left outside over winter?
This water feature is rated for outdoor use; however certain weather
conditions may adversely aect your water feature. If the temperature in
your region is at risk of dropping below 33° F, your water feature should
be “winterized” before the cold weather arrives. To winterize:
1. Fully drain your water feature of all water.
2. Disconnect the hoses, pumps, and lights.
3. Clean all components thoroughly, paying special attention to the
pump to prevent residue build-up.
4. Allow all parts to dry.
5. Store parts and water feature in a safe, weather-free environment.
What kind of water should I use in my water feature?
The best water for your water feature is distilled water. This can help
prevent and reduce bacteria and algae buildup. If you do not use distilled
water, more maintenance will be necessary to keep the water feature clean.
How do I clean my water feature?
Oils, dirts, and algae can all build up on the water feature over time. The
best way to restore your water feature to its original state is to empty all
the water from the water feature and use a mild soap (like dish detergent)
and an acrylic brush to clean all the parts.
FREQUENTLY ASKED QUESTIONS
51039ZC ASSEMBLY INSTRUCTIONS

FREQUENTLY ASKED QUESTIONS CONTINUED
51039ZC ASSEMBLY INSTRUCTIONS
How much water do I need to keep in the water feature?
Where possible in our water features, we have included ll lines to help
you visualize the water level required for proper function. If your water
feature does not include ll lines, please check the instruction manual for
water capacity. The most important aspect to keeping your water feature
functioning is to insure the pump is submerged in water at all times to
prevent damage to the pump.
How often will I need to ll my water feature?
Over time, the water level in your water feature will recede. This is due to
evaporation, and the speed at which your water feature will need to be
lled depends greatly on your environment- the humidity, if your water
feature is in the sun, how often you run the water feature, etc. We
recommend checking the water level before running the water feature to
insure the pump is submerged in water.
I cannot nd my installation instructions. Where can I nd another
copy? Installation and assembly instructions can be found online at
www.kenroyhome.com
Can lights be turned o separately from the water feature?
Water features that include lights will have a separate plug and switch for
the lights. They do not have to be plugged in or turned on to run the
water feature.
The water is not owing evenly over my water feature’s surface. How
do I correct this?
Oil and dirt from your hands or the environment my interrupt proper
water ow. Use the water guiding pad (if included with your model) or
a mildly abrasive scrub pad and mild soap to clean the surface of the
water feature.

FREQUENTLY ASKED QUESTIONS CONTINUED
51039ZC ASSEMBLY INSTRUCTIONS
How do I change my pump speed? Depending on the type of pump,
you will need to either move the slider or turn the knob.
How do I clean my pump?
1. Disconnect the power supply and then remove pump cover/lter.
2. Gently pull impeller/rotor assembly out of the pump housing
3. Rinse the impeller/rotor assembly and the cavity with clean water.
4. If your pump comes with a sponge lter rinse this with clean water.
Algae buildup can be ushed out with a garden hose.
How do I level the water feature?
For the water to ow properly, it is critical the water feature is level. If
your water feature will be placed in an area with uneven ground, use a
level and leveling shims to help level the water feature. Shims are
wedge-shaped plastic parts that can be placed between the water feature
and the ground to create a level surface.
My tube is too long. What can be done to x this?
The hose can be cut with a sharp blade or pair of scissors to the desired
length.
Flow control valve
Maximum
Minimum
My pump is making a loud noise. How do I x that?
1. Be sure the pump is fully submerged in water. If it is not, and pulling
in air, it will make unwanted noise.
2. Check to make sure the pump is not touching the water feature
anywhere other than the bottom. If it is up against the side wall or
another part, the vibration from the pump can cause unwanted noise.
If moving the pump away from other parts does not work, try placing a
sponge or other soft material between these areas to pad the pump.

www.kenroyhome.com