Kenroy Home PILASTER Installation guide

Care and Instruction Manual
PILASTER FLOOR FOUNTAIN

51049SL ASSEMBLY INSTRUCTIONS
Thank you for purchasing a Kenroy Home
water feature, you are now only minutes
away from filling your home or outdoor living
space with peaceful displays. Our guarantee
backs all of our water features, please do
not hesitate to contact our
Customer Support Team for
resolutions to any parts or
installation concerns.
CUSTOMER SUPPORT TEAM
For any additional questions or concerns please contact our
Customer Support Team:
904-642-4340
@KenroyHome
[e-mail]

51049SL ASSEMBLY INSTRUCTIONS
Please reference the separate parts list and ensure that
all pieces are included in the package prior to assembly.
When assembling ensure that all parts are firmly tightened.
SUGGE
More than one person may be required to
complete the assembly of this product.
To protect the finish, place all parts
on a soft surface when unpacking.
Choose a location:
is freestanding water feature can be placed in the
center of your space or against a wall.
is water feature is designed for outdoor use. It
can be used indoors, however splashing may
occur.
Also consider the location of your power source.
e pump and light cord reach 8' from the
bottom of the fountain body to the plugs, and
should be connected to a grounded 110V outlet.
For best results the water feature should be placed
on a rm, level surface.

Place upper base (B) onto lower base (A).
Place reservoir (C) onto upper base (B).
Feed pump cord through the plastic tube.
Place pump (G) into reservoir (C).
51049SL ASSEMBLY INSTRUCTIONS
C
B
B
A
G
Plastic
tube
C

51049SL ASSEMBLY INSTRUCTIONS
Place tray (D) onto reservoir (C).
Place lower column (E) onto tray (D).
C
E
D
D

Take out pump (G) from reservoir (C).
Attach pump (G) to the rubber hose.
Put pump (G) back into reservoir (C), and place
upper column (F) onto lower column (E).
51049SL ASSEMBLY INSTRUCTIONS
C C
G
G
Rubber
hose F
7
Place decorative river stones
(H) onto tray (D).
Fill reservoir (C) with 1
gallon of distilled water.
Plug pump (G) into outlet.
Use shims (I) to level the
fountain as necessary.
FINAL STEPS

Suction cup
Back cover
Pump housing
Tube
Rotor/Impeller
Impeller cover
Front cover
Flow regulator
51049SL ASSEMBLY INSTRUCTIONS
PUMP SAFETY & TROUBLESHOOTING
To clean the pump
Unplug the pump from the electrical
outlet. Use a small soft brush or place it
If the pump fails to run:
• This pump has an overheating protection feature that will turn o
the pump when it becomes too hot while not covered with water.
It may take a few minutes for the pump to cool down once it is
submerged in water again. Note: the pump may cycle on and o
as it cools and heats if not covered with water.
• Pump may be air locked, unplug and plug pump in several times to
clear trapped air.
• Check circuit breaker, or try a dierent outlet.
• Check tubing for kinks and obstructions.
• Clean out any algae buildup.
• Remove the front cover & impeller cover to access the impeller area.
Turn the rotor to ensure it is not broken or jammed.
With low ow rate, the pump will spew or “burp”:
• Check the water level to make sure the pump is completely
submerged, water should always be above the min ll line (not
all water features include min ll line).
under a water stream to remove debris.
To keep water clean
Periodically change water
to prevent algae buildup.

• Splashing may occur when the fountain is rst turned
on, protect surrounding surfaces as needed.
Do not place the water feature on or near
any surface that can be damaged by water.
• To reduce the risk of electrical shock, always disconnect
the power supply before working with the water feature.
• Keep small children and pets away from the water
feature; they can fall into the water feature and drown.
• Once a week inspect water feature, oor and adjacent
wall for moisture build-up and clean as necessary. This is
especially important for humid environments.
• This water feature is designed for indoor and outdoor use.
It can be used indoors, however splashing may occur.
More information about water features can be found at
youtube.com/kenroyhomefountains.
51049SL ASSEMBLY INSTRUCTIONS
WATER FEATURE WARNINGS &
TROUBLESHOOTING
• Distilled water is recommended to reduce mineral
deposits, bacteria build up and algae that may damage
the water feature basin and pump.
If abnormal noise is heard during operation (with water):
• Disconnect the power supply and then remove the pump front
cover and impeller cover.
• Use hand to grip the impeller, gently pull the impeller/rotor
assembly out of the pump housing.
• Rinse the impeller/rotor assembly and the cavity with clean water.
If breakage or surface damage is found in the assembly contact
Customer Service for a part replacement.
PUMP SAFETY & TROUBLESHOOTING cont.

What should I consider when selecting a water feature?
In addition to your personal style tastes, be sure you have an area for your
water feature that can be safely exposed to water, as splashing can occur.
Also take into consideration what a water feature can add to your
environment: the sound of owing water or decorative lights.
Can my water feature be left outside over winter?
This water feature is rated for outdoor use; however certain weather
conditions may adversely aect your water feature. If the temperature in
your region is at risk of dropping below 33° F, your water feature should
be “winterized” before the cold weather arrives. To winterize:
1. Fully drain your water feature of all water.
2. Disconnect the hoses, pumps, and lights.
3. Clean all components thoroughly, paying special attention to the
pump to prevent residue build-up.
4. Allow all parts to dry.
5. Store parts and water feature in a safe, weather-free environment.
What kind of water should I use in my water feature?
The best water for your water feature is distilled water. This can help
prevent and reduce bacteria and algae buildup. If you do not use distilled
water, more maintenance will be necessary to keep the water feature clean.
How do I clean my water feature?
Oils, dirts, and algae can all build up on the water feature over time. The
best way to restore your water feature to its original state is to empty all
the water from the water feature and use a mild soap (like dish detergent)
and an acrylic brush to clean all the parts.
FREQUENTLY ASKED QUESTIONS
51049SL ASSEMBLY INSTRUCTIONS

FREQUENTLY ASKED QUESTIONS CONTINUED
51049SL ASSEMBLY INSTRUCTIONS
How much water do I need to keep in the water feature?
Where possible in our water features, we have included ll lines to help
you visualize the water level required for proper function. If your water
feature does not include ll lines, please check the instruction manual for
water capacity. The most important aspect to keeping your water feature
functioning is to insure the pump is submerged in water at all times to
prevent damage to the pump.
How often will I need to ll my water feature?
Over time, the water level in your water feature will recede. This is due to
evaporation, and the speed at which your water feature will need to be
lled depends greatly on your environment- the humidity, if your water
feature is in the sun, how often you run the water feature, etc. We
recommend checking the water level before running the water feature to
insure the pump is submerged in water.
I cannot nd my installation instructions. Where can I nd another
copy? Installation and assembly instructions can be found online at
www.kenroyhome.com
Can lights be turned o separately from the water feature?
Water features that include lights will have a separate plug and switch for
the lights. They do not have to be plugged in or turned on to run the
water feature.
The water is not owing evenly over my water feature’s surface. How
do I correct this?
Oil and dirt from your hands or the environment my interrupt proper
water ow. Use the water guiding pad (if included with your model) or
a mildly abrasive scrub pad and mild soap to clean the surface of the
water feature.

FREQUENTLY ASKED QUESTIONS CONTINUED
51049SL ASSEMBLY INSTRUCTIONS
How do I change my pump speed? Depending on the type of pump,
you will need to either move the slider or turn the knob.
How do I clean my pump?
1. Disconnect the power supply and then remove pump cover/lter.
2. Gently pull impeller/rotor assembly out of the pump housing
3. Rinse the impeller/rotor assembly and the cavity with clean water.
4. If your pump comes with a sponge lter rinse this with clean water.
Algae buildup can be ushed out with a garden hose.
How do I level the water feature?
For the water to ow properly, it is critical the water feature is level. If
your water feature will be placed in an area with uneven ground, use a
level and leveling shims to help level the water feature. Shims are
wedge-shaped plastic parts that can be placed between the water feature
and the ground to create a level surface.
My tube is too long. What can be done to x this?
The hose can be cut with a sharp blade or pair of scissors to the desired
length.
Flow control valve
Maximum
Minimum
My pump is making a loud noise. How do I x that?
1. Be sure the pump is fully submerged in water. If it is not, and pulling
in air, it will make unwanted noise.
2. Check to make sure the pump is not touching the water feature
anywhere other than the bottom. If it is up against the side wall or
another part, the vibration from the pump can cause unwanted noise.
If moving the pump away from other parts does not work, try placing a
sponge or other soft material between these areas to pad the pump.

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