Kenwood K814WM16 Service manual

8KG washing machine
K814WM16
installation / instructions manual
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contents
safety warnings .................................................................................................................. 3
unpacking............................................................................................................................ 6
installation........................................................................................................................... 7
installing your washing machine...................................................................................... 7
choosing the right location for your washing machine..................................................... 7
moving and installing......................................................................................................... 8
removing the transit bolts ................................................................................................ 8
moving the washing machine from one location to another ............................................ 8
hose and cable lengths ................................................................................................... 9
levelling the washing machine......................................................................................... 9
water supply hose ........................................................................................................... 9
connecting the water supply hose ................................................................................. 10
water drain hose............................................................................................................ 10
connecting to the mains supply ......................................................................................11
product overview.............................................................................................................. 12
the unit........................................................................................................................... 12
the control panel............................................................................................................ 13
preparation........................................................................................................................ 14
organising laundry ......................................................................................................... 14
preparing laundry .......................................................................................................... 14
adding detergent and softener ...................................................................................... 14
before rst use.................................................................................................................. 16
wash setting...................................................................................................................... 16
standard washing .......................................................................................................... 16
removing washing (once programme is nished).......................................................... 16
selecting the programme............................................................................................... 17
delay start the programme ............................................................................................ 18
adding laundry during wash .......................................................................................... 19
important information ...................................................................................................... 19
washing delicates (wool and silk) .................................................................................. 19
adding delicate laundry items to the drum..................................................................... 19
which detergent to use .................................................................................................. 19
muting & turning on the sound ...................................................................................... 20
how to set the child lock ............................................................................................... 20
maintenance - cleaning the washing machine .............................................................. 21
cleaning the drum.......................................................................................................... 21
cleaning the exterior of your washing machine ............................................................. 21
cleaning the detergent drawer....................................................................................... 21
siphon plug .................................................................................................................... 21
cleaning the door seal and window ............................................................................... 21
cleaning the drain lter .................................................................................................. 22
preventing a frozen water supply hose.......................................................................... 22
cleaning the lter net of the water supply hose ............................................................. 22
hints and tips .................................................................................................................... 23
questions and answers.................................................................................................... 25
error codes .................................................................................................................... 26
specications.................................................................................................................... 26
product che..................................................................................................................... 27
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3
safety warnings
For your continued safety and to reduce the risk of injury or electric shock,
please follow all the safety precautions listed below.
WARNING!
• If you will not be using the washing machine for a while such as when you
go on holiday, disconnect the plug from the mains supply and turn off the
water supply to the washing machine. This is particularly important if there
is no drainage around the washing machine.
• If the water supply is left on, water pressure may build up and cause a leak.
General Use
• Transit bolts are used to transport the washing machine. You should
remove these using a spanner or similar tool before you install the washing
machine. If you do not, it will cause strong vibrations when the washing
machine is spinning.
• Do not install your washing machine anywhere that is damp or exposed
to the weather. If you do, it may cause an electric shock, fire, failure or
deterioration.
• Do not pour water directly onto any part of the washing machine. It may
cause a short circuit or electric shock.
• Keep burning objects such as candles or cigarettes, away from the washing
machine. They may cause a fire or damage.
• Keep flammable substances well away from the washing machine – for
example kerosene, gasoline, benzene, paint thinner and alcohol, or clothing
soaked with these. They may cause an explosion or a fire.
• This washing machine is only suitable for washing textiles labelled ‘washing
machine washable’.
• Do not connect the washing machine to hot water. The washing machine
works with cold water supply only.
• Before you start using the washing machine, turn the tap on to check that
the hose is properly connected. If it’s not, there may be a water leak.
• Do not put too much laundry or detergent into the washing machine. It may
cause issues with the washing machine or laundry.
• Be careful not to get your laundry caught in the door when you close it. This
could cause a water leak or damage your laundry.
• This washing machine is for household (domestic) use only.
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4
Power Source and Cable
• Use an independent household dedicated mains socket, rated at 13
Amp 220V to 240V AC. If the washing machine is plugged in with other
appliances, it may overheat and cause a fire.
• Make sure the mains plug is pushed firmly into the socket. A loose
connection may overheat and cause electrical shock or a fire.
• Check the mains lead and mains plug for any damage. If the mains cable
is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
• Unplug the mains lead when cleaning the washing machine.
• Do not touch the mains lead or mains plug with wet hands. It may cause an
electric shock.
• Check the mains plug regularly for dirt. If dirt accumulates on the mains
plug, it could cause a fire. To prevent this, unplug the cable and clean the
mains plug with a dry rag.
• If you disconnect the mains plug, hold onto the mains plug not the cable.
Pulling the cable may cause an electric shock or a fire.
• Do not use a mains plug adapter or extension cable. It may overheat and
cause a fire.
• Make sure your home voltage matches the voltage displayed on the
washing machine. If you are not sure, contact an electrician.
• The mains plug must remain accessible to allow disconnection or an all
pole switch must be incorporated in the fixed wiring in accordance with the
wiring regulations.
To Prevent Injury / Damage
• Do not climb on the washing machine. You may hurt yourself or damage the
washing machine.
• When opening and closing the door ensure you keep fingers away from the
door hinge, or this could lead to injury.
• Check your washing for objects such as nails, pins, coins, clips etc. They
could damage your laundry or the washing machine.
• To prevent any large, heavy objects (e.g., buckles, large buttons, etc.) from
hitting the glass door, turn your clothing inside out or remove the heavy
objects. They could damage your laundry or the washing machine.
• Do not wash, rinse or spin water-proof sheets or clothing. These may cause
vibration or washing machine failure during spin-drying, which could lead to
injury, damage to the washing machine or damage due to water leaking.
• Be careful when draining hot water or any detergent from the drum.
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5
• Do not dismantle, repair or modify the washing machine. The washing
machine could malfunction and cause a fire or injury.
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children unless they are older
than 8 and supervised.
• Children should be supervised to ensure that they do not play with the
appliance.
• Children of less than 3 years should be kept away unless continuously
supervised.
• Do not touch the laundry inside the washing machine, until the drum has
completely stopped. Even if the drum is spinning at low speed it can cause
an injury. Take particular care of children in this respect.
• The appliance is to be connected to the water mains using the new hose-
set supplied. Old hose-sets should not be reused.
• The ventilation openings in the base of the washing machine must not be
obstructed by a carpet.
• Never place heavy items or wet washing directly on top of the appliance.
WARNING
IT IS HAZARDOUS FOR ANYONE OTHER THAN AUTHORISED
SERVICE PERSONNEL TO CARRY OUT SERVICING OF REPAIRS
WHICH INVOLVE THE REMOVAL OF COVERS.
TO AVOID THE RISK OF AN ELECTRICAL SHOCK DO NOT
ATTEMPT REPAIRS YOURSELF.
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6
unpacking
Remove all items from the packaging. Retain the packaging. If you dispose of it please do so
according to local regulations.
The following items are included:
The Main Unit Instruction ManualWater Supply Hose x 1
U-Shape Drain Hose HolderTransport Bolt Covers x 4
Thank you for purchasing your new Kenwood Washing Machine.
These operating instructions will help you use it properly and safely.
We recommend that you spend some time reading this installation/instruction
manual in order that you fully understand all the operational features it offers.
Read all the safety instructions carefully before use and keep this installation/
instruction manual for future reference.
If items are missing or damaged please contact Partmaster (UK only).
Tel: [phone] for assistance.
Instruction
Manual
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7
installation
An additional space (approximately 120mm) is required at the rear of the washing
machine. This is to allow enough space for the water hose and drain hose connections.
installing your washing machine
Please Read And Follow The Instructions Carefully.
• In addition to the instructions mentioned here, special regulations of the relevant water and
power supply companies may apply. If in doubt, have the washing machine connected by a
qualified technician.
• The washing machine is heavy - caution when lifting it. Do not lift by projecting components
(e.g. washing machine door).
• Warning: Frozen hoses may tear/burst. Do not install washing machine in outdoor areas or
where there is a risk of frost.
• Lay hoses and cables in such a way that there is no risk of tripping over them.
installation
choosing the right location for your washing machine
• Make sure there’s enough space for your washing machine.
• Install your washing machine on a flat, stable surface to avoid excessive vibrations and
noise.
• Don’t install your washing machine in direct sunlight or in a place where temperatures can
reach freezing.
• The ventilation openings in the base of the washing machine must not be obstructed by
carpet.
• Start by tilting the washing machine backwards.
• One person should stand behind it, holding the rear of the top panel. The other person
should grip the bottom feet at the front.
• Check that you have all the required accessories for installation.
• We recommend that you entrust the installation of the washing machine to a qualified
technician.
Two or more people are required to move
the washing machine.
ÒÒÒ
Sloping
surface
Unstable Bumpy
surface
xSloping
surface
xUnstable xBumpy
surface
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8
installation
Don’t run the washing machine without removing the transit bolts, as this can cause
excessive vibrations and may damage your machine.
moving and installing
removing the transit bolts
Four transit bolts keep the interior of the washing machine in place while it’s being moved.
They need to be removed before installation. Use a spanner (not supplied) and follow the
instructions detailed below.
To remove the transit bolts:
1. Use a spanner to loosen the four bolts. They are located at the rear of the washing machine.
2. Pull the bolts out horizontally. Make sure the entire bolt is removed.
3. Push the four bolt covers (included with your accessories) into the respective bolt holes.
moving the washing machine from one location to another
Before you move the washing machine:
• Shut off the tap and run the washing machine to drain the water. Drain any remaining water
from the pump hose.
• Disconnect the mains cable.
• Attach the transit bolts.
You’ll need the transit bolts again if you move the washing machine, so make sure you
keep them in a safe place.
Make sure to fix the transit bolts prior to moving the washing machine.
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9
installation
hose and cable lengths
How to connect from the left side How to connect from the right side
levelling the washing machine
There are levelling feet on the underside. They must be adjusted to make sure the washing
machine is level.
1. On each foot, loosen the lock ring by turning it
clockwise.
2. Adjust all feet by rotating each upwards or
downwards.
3. Use a spirit level to ensure the washing machine
is level.
4. Tighten each lock ring by turning them anti-
clockwise (towards the washing machine body).
Ensure all lock rings are tightened securely. Check
that the feet are still bolted to the washing machine
- if they’re unbolted, the washing machine will move
around.
water supply hose
Points to remember
• Follow the instructions in this section to avoid water leaks.
• Don’t connect the hose to a combination tap.
• Don’t twist, squash, modify or cut the hose.
• This machine is designed to connect to the cold water supply. Do not connect to the hot
water supply.
• Use only the new water supply hose supplied. Old hose sets should not be reused.
~80cm
~90cm
110 -135cm
min. 60cm
max. 100cm
~40cm
~130cm
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10
installation
connecting the water supply hose
1. To prevent leakage from the connection
joints, ensure the rubber washer seals are
fitted to each end of the water supply hose.
Do not use without the seals in place.
2. Fit the straight end of the water supply
hose to the cold water tap.
3. Connect the angled end of the white
headed hose to the water inlet valve on
the machine. Hand tighten the plastic parts
of the connections. If you are unsure,
please call a qualified plumber for safer
connections.
4. Open the tap slowly and check that there
are no leaks around the connection joints.
water drain hose
Points to remember:
• Don’t twist, pull out or bend the drain hose.
• Your washing machine should be no more than 85cm from the drain outlet.
• The water drain hose should be mounted at a height of minimum 60 cm, maximum 100 cm
from the ground.
Draining to a sink or wash-basin
• Secure the drain hose in position, so it can’t drop out of the basin.
• Don’t block the basin’s drain outlet, and make sure that the drainage through it is sufficient to
prevent overflowing.
• Don’t let the tip of the drain hose dip into the drained water, as this can cause the water to
flow back into the washing machine.
3/4”
3/4”
min. 10 mm min. 10 mm
Plastic joint
U-Shape Holder
Draining to a wash-basin Draining to a drain hose
Before connecting to the waste pipe, make sure to check the waste pipe and remove
any stopper or blockage inside, otherwise the unit may not be able to expel the waste
water properly.
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