KeyWest Technology SignWave User manual

SignWave 14” Door Card Installation Guide
Version 1.4
January 2016

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
2
Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
TABLE OF CONTENTS
Step 1: Determine the Installation Location ................................................ 3
STEP 2: Run the Signal & Power Cables to the Display Location .................. 4
STEP 3: Installing the Wall Mount Plate ..................................................... 5
STEP 4: Installing the SignWave Display Device .......................................... 6
Frame Maintenance .................................................................................. 6
Specifications ............................................................................................. 7

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
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Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
STEP 1: DETERMINE THE INSTALLATION LOCATION
A. If the SignWave display device is to be installed in a public area for public use, please review all
information on www.ada.gov for touch screen and tactile sign compliance requirements.
B. The standard SignWave wall mount is designed to allow one or two cables to pass through as
needed and utilizes four screws to secure.
As depicted in diagram below, determining the installation location requires understanding where
interconnections (Ethernet, PoE, and power) are possible. Cables must be fished through walls,
either in a conduit or simply in a stud bay, and exit through a hole cut in the wall.
C. It is recommended to cut the access hole in the wall for cabling at “single-gang” electrical box size
(to take advantage of hole cutting templates and standardization). The bottom of the cable hole
must not protrude below the bottom of the wall mount, and rather should align horizontally with
the bottom of the wall mount. Use the actual wall mount as a template to determine where the
bottom edge of the cable hole should be cut.
Note: The cable access ports in the wall mount and display device are located near the bottom
right corner (from a front view).
D. Use a 12” bubble level and the SignWave wall mount to mark the location of the four wall mounting
screw holes—be sure to align the cable access ports and the cable hole cut in the wall to achieve
proper positioning and ease of installation.

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
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Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
STEP 2: RUN THE SIGNAL & POWER CABLES TO THE DISPLAY LOCATION
A. SignWave display devices include built-in Power-over-Ethernet (PoE) handling. Network
connectivity and power can be delivered to the display over one Ethernet cable (Cat-5e cable
standard or better).
B. The Ethernet cable running to each display must be a “home run” back to a network switch or
Midspan Injector and must not exceed 328 feet (100m)(the limit for both Ethernet and PoE).
C. Utilize a standard RJ45 connector with no strain-relief-boot to terminate the Ethernet cable at the
display end. (RJ45 with boot may be used at the switch end—but do not use a boot or slim-line
boot at the display device end to prevent excessive bend on the cable at the display device’s
network connection).
Note: If PoE is not being utilized, 12V DC power may be applied separately from the network
connection, however be sure to verify local electrical codes for in-wall concealment of AC and
DC electrical devices and wiring. In general, the National Electrical Code prohibits standard
power cable type AC connections within a wall, making PoE the preferred and recommended
method of connectivity for any wall mounted device. Recessed power outlets with enough
space to hold the AC to DC power transformer may be used; however, this complicates the
installation to a large degree and forces custom electrical work and expense.

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
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Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
STEP 3: INSTALLING THE WALL MOUNT PLATE
A. If installing the SignWave display device on hollow drywall, then insert screw anchors at each of the
four countersink mounting screw locations marked in the diagram below.
B. Ensure the signal cable(s) are routed through the access port and install the wall mount using flat
head (counter-sink ready) screws applicable for anchors used in previous step. Verify level again
prior to torqueing screws completely.
CAUTION
When installing the SignWave door card device on surfaces other than hollow drywall, ensure proper
fasteners are used (deck screws into wood, masonry screws or bolts and masonry anchors into concrete
or block, toggle bolts into metal studs, etc...).
Even though the SignWave display devices are relatively lightweight, we recommend using anchors
capable of holding no-less than 50 pounds each (since better the installation, the higher the anti-
sabotage rating).

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
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Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
STEP 4: INSTALLING THE SIGNWAVE DISPLAY DEVICE
A. Connect the previously ran Ethernet (PoE) cable to the display device and carefully tuck it into the
bottom tray of the wall mount while performing the next step.
B. The SignWave display device in wall mount configuration has two keyholes in the back plate. Align
the keyholes with the barrel buttons protruding from the wall mount. Then, align the bottom of the
display so the left and right edge uprights on the wall mount slide into the display evenly as the
display is slid down over the barrel buttons and the wall mount uprights.
C. Once properly slid down along the wall mount the keyholes and uprights, the bottom screw holes on
the SignWave display device should align with the self-cinching nuts on the wall mount uprights.
Secure the display using two 6-32 flat-head screws (included). Ensure the screws do not cross-
thread in the nuts and do not over-torque. Standard Torque Value for 6-32 Stainless Screws is 10
inch-pounds. Without a torque wrench, install the screws with a screwdriver only and stop turning
as soon as tension increases.
Note: Over-torqueing can break the self-cinching nuts and require wall mount refurbishment!
FRAME MAINTENANCE
A. If the display device is disassembled or the frame requires realignment over the display, access may
be achieved by removing the display device from the wall mount and then removing the frame by
removing four 6-32 screws (two on each side).
B. Display internals may be accessed by first removing the frame as described above then removing the
six 6-32 screws securing the display to the back can.
C. When reassembling both the back can and the frame, be sure to install all screws loosely then
tighten gradually using the “manifold” method (crossing from side to side while tightening to
ensure proper metal to display alignment is maintained).
D. Never exceed 10 inch-pounds torque on any of the 6-32 screws and self-cinching nuts!

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
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Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
SPECIFICATIONS
SignWave 14” Door Card Display Device
Width: 13.8125" (13-13/16")
Height: 9.375" (9-3/8")
Depth: 1.5" (1-1/2")
Operating Temperature Range: 23F to 104F
SignWave 14” Door Card Connections

SIGNWAVE 14” DOOR CARD INSTALLATION GUIDE
8
Copyright © 2015 Keywest Technology, Inc. All Rights Reserved
14563 W 96th Terrace • Lenexa KS 66215 USA • Need Support? Mailto:[e-mail]
SPECIFICATIONS
SignWave 14” Door Card Wall Mount