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WARRANTY AND SERVICE | 9
®/™ ©2018 KitchenAid. All rights reserved. KITCHENAID and the design of the stand mixer 
are trademarks in the U.S. and elsewhere. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order 
accessories or replacement parts, call 
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center, 
KitchenAid Small Appliances, 
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer 
or the store where you purchased the 
Stovetop Precision Kettle for information 
on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so confident the quality of our 
products meets the exacting standards 
of KitchenAid that, if your Stovetop 
Precision Kettle should fail within the first 
year of ownership, KitchenAid will arrange 
to deliver an identical or comparable 
replacement to your door free of charge 
and arrange to have your original Stovetop 
Precision Kettle returned to us. Your 
replacement unit will also be covered by 
our one year limited warranty. 
If your Stovetop Precision Kettle should fail 
within the first year of ownership, simply 
call our toll-free Customer eXperience 
Center at 1-800-541-6390 Monday 
through Friday. Please have your original 
sales receipt available when you call. Proof 
of purchase will be required to initiate the 
claim. Give the consultant your complete 
shipping address (no P.O. Box numbers, 
please).
When you receive your replacement 
Stovetop Precision Kettle, use the carton, 
packing materials, and prepaid shipping 
label to pack up your original Stovetop 
Precision Kettle and send it back to 
KitchenAid.
We’re so confident the quality of our 
products meets the exacting standards of 
the KitchenAid brand that, if your Stovetop 
Precision Kettle should fail within the 
first year of ownership, we will replace 
your Stovetop Precision Kettle with an 
identical or comparable replacement. Your 
replacement unit will also be covered by 
our one year limited warranty. 
If your Stovetop Precision Kettle should fail 
within the first year of ownership, simply 
call our toll-free Customer eXperience 
Center at 1-800-807-6777 Monday 
through Friday. Please have your original 
sales receipt available when you call. Proof 
of purchase will be required to initiate the 
claim. Give the consultant your complete 
shipping address.
When you receive your replacement 
Stovetop Precision Kettle, use the carton, 
packing materials, and prepaid shipping 
label to pack up your original Stovetop 
Precision Kettle and send it back to 
KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY—50 UNITED STATES, 
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY—CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES, 
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
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