Knox Gear KN-BC001 User manual
1
Bill Counter
with counterfeit
bill detection
KN-BC001
2
Table of Contents
Product Description ..........................................................................................................4
Machine ....................................................................................................................4
Control Panel .........................................................................................................5
Operation ................................................................................................................................6
Getting Started ....................................................................................................6
Operating Modes ................................................................................................6
Machine Display Codes ..................................................................................................8
Alarm Codes ..........................................................................................................8
Error Codes.............................................................................................................9
Cleaning & Maintaining Machine ...........................................................................10
Troubleshooting & Repair..............................................................................................11
Safety/Warnings..............................................................................................................12
Specifications.....................................................................................................................13
Warranty................................................................................................................................14
3
Included in box:
• Knox Bill Counter Unit
• External Display
• 3 ft Power Cord
• Soft Bristle Cleaning Brush
• Spare Parts
• User Manual
Functions:
• Automatic Counting
• Preset (Batch) Counting
• Add Counting
• Ultraviolet (UV) Detection
• Magnetic (MG)
• Infrared (IR) Detection
• Half Notes Checking
• Chain Notes Checking
• Counterfeit Alarm
• Automatic Self Checking
• Automatic Self Cleaning
4
Product Description
Due to technical changes and dierent models, the illustrations in this
chapter may dier from your model.
MACHINE
1Hopper
2Handle
3Fan
4LED Display
5Control Panel
6Stacker vane
7Stacker
8Adjusting screw
9Power input
10 External display outlet
11 Power switch
12 Fuse
5
6
4
1
3
7
2
8
9
10
11
12
5
CONTROL PANEL
1Numbers 1-9
2FUNC button
3ADD button
4BATCH/Clear button
5Number 0
6RESET
IR
UV
MG
COUNT
0
0PCS
PCS
1
2 3
54
6
6
OPERATION
GETTING STARTED: LOADING BILLS
Follow the steps outlined in the diagram below to load bills into
the counter’s hopper.
OPERATING MODES
COUNTING + UV, MG, IR DETECTION MODE
By default, this bill counter will count as well as detect for
counterfeit bills using the UV, MG, and IR functions.
To manually cycle back to this mode:
Press [FUNC] until UV, MG, and IR indicators are lit. This means
that they are active.
Place bills in the hopper and counting will automatically begin.
Please note: UV & MG will display as orange. IR will display as red.
When these are showing lit on the display screen , these functions
are active.
COUNTING + UV, MG DETECTION MODE
This mode both counts and simultaneously detects counterfeit
bills through UV and MG scanning.
To select:
Press [FUNC] button until only the UV and MG indicators are lit.
Place bills in the hopper and counting will automatically begin.
7
COUNTING ONLY MODE
This mode counts bills without detecting counterfeit bills.
To select:
Press [FUNC] until UV, MG, and IR LED lights are o.
Place bills in the hopper and counting will automatically begin.
ADD MODE
ADD mode allows you to count multiple stacks of bills while
maintaining a grand total amount.
To select:
Press [ADD] on control pad. The ADD LED will light up on the
display screen, indicating that this mode is active.
Place bills in the hopper and counting will automatically begin.
As you insert more bills, they will be added to the previous count,
up to 999.
BATCH MODE
BATCH mode allows you to select how many bills to be counted.
Ex: If you set a “batch number” of 5, machine will count and
separate bills in batches of 5.
To select:
Press [BATCH] on control pad.
Press the 0-9 numeric keys to set a batch number ranging from
0-999.
Load bills in the hopper and the machine will automatically begin
counting. When selected number is reached, counting will stop.
Remove bills from the stacker and machine will begin counting the
next batch.
8
MACHINE DISPLAY CODES
At times, the bill counter display may beep and show a code.
There are two categories of codes. Codes that indicate a problem
with a bill, and codes that indicate a machine malfunction.
For reference, below is a list of all machine codes, their meanings,
and the recommended solution for each.
ALARM CODES
CODE CAUSE SOLUTION
EE1
Fake Bill - UV detection has
found a bill reflecting falsely
under fluorescence.
Remove the first bill in the stacker.
This is the fake bill. Press [reset] to
continue counting and detecting.
EE2
Fake Bill - MG detection has
found a bill without magnetic
ink.
Remove the first bill in the stacker.
This is the fake bill. Press [reset] to
continue counting and detecting.
EE4
Option 1: Half Bill - Machine
has detected a ripped, torn, or
half bill.
Remove the half bill from the staker,
then press [reset] to continue
counting and detecting
Option 2: The counting sensor
is broken or dirty Clean or replace counting sensor.
EE6
Fake Bill - MG detection has
found a bill with magnets in the
wrong location.
Remove the first bill in the stacker.
This is the fake bill. Press [reset] to
continue counting and detectin.g
EE8 Bill size is not within range for
this machine (110-180mm)
Remove bill and press [reset] to
continue.
EE9
Two bills have been counted as
one, or an inaccurate count has
occurred.
Tighten the machine’s adjustable
screw clockwise.
EEA
Chain Note - two or more bills
have adhered together, or have
been folded together.
Remove the first bill in the stacker
and press [reset] to continue.
9
ERROR CODES
CODE CAUSE SOLUTION
E01 The left counting sensor is
dirty or broken Clean or replace counting sensor
E02 The right counting sensor is
dirty or broken Clean or replace it
E03 The code disc is dirty or loose Clean it or tighten it
E04 The hopper sensor is dirty or
broken Clean or replace the sensor.
E05 The stacker sensor is dirty or
broken Clean or replace it
E10
Ambient light is too high Lower the ambient light
UV sensitivity light is too high Lower the UV light
E11 The connecter of front display
is loose Tighten the connector
10
CLEANING & MAINTAINING
MACHINE
BEFORE CLEANING, TURN OFF THE POWER SWITCH AND DISCONNECT
THE POWER CORD FROM THE MACHINE.
CLEANING THE OPTICAL SENSORS
Regularly clean optical sensors with a soft brush to prevent
prevent paper particles and dust from sticking to the light-
transmitter or light-receiver sensors.
If necessary, you may wipe the glass surfaces of the detectors
with a soft cloth soaked with alcohol.
CLEANING INSIDE THE MACHINE
We recommend you periodically clean the inside of the counter.
Unplug the machine and lift the top cover to gain access to the
interior.
CAUTION: DO NOT CHANGE THE POSITION OF THE DETECTOR AND/OR
OPTICAL SENSORS
11
TROUBLESHOOTING
& REPAIR
In case of an operating problem, troubleshoot by following the
suggestions below:
HOW TO ADJUST THE UP/DOWN SCREW
With prolonged us, this screw may
become loose, which could aect
counting accuracy. To tighten, turn
the screw clockwise.
HOW TO CHANGE WORN OR TORN
MACHINE PARTS
When rubber tongue is worn out,
flip and use the other side.
PROBLEM SOLUTIONS
No Power
Ensure the power
line is connected
properly.
Check if fuse is worn
out.
Check if machine’s
power switch is on.
Power
On, Not
Working
Hopper sensor
may be dirty.
Clean with soft
brush.
Check that hopper’s
sensor line is
connected properly
to the main board.
Belt tension may
be too loose or
tight. Adjust.
Incorrect
Counting
Turn up/down
screw clockwise
to increase the
friction. (see next
page)
Counting sensor
may be dirty.
Clean with soft
brush.
The rubber tongue
be worn out.
Change to other
side or replace with
new one.
Incorrect
Detecting
Adjust the MG
sensor.
MG sensor may be
dirty. Clean with
soft brush.
UV sensor may
be broken or dirty.
Clean or replace
with new one.
12
Safety/Warnings
• Always ensure the counter is properly connected to the power
source.
• Turn o the product or pull out the power plug before
moving it.
• Keep machine in a dry, well ventilated area. Keep away from
direct sunlight and strong magnetic fields. Avoid operating in
a dusty or dirty room.
• Do not put tools, hands, hair or clothes close to the rotating
parts of the machine.
• Avoid loading the machine with damp or badly stained notes.
• Make sure paper clips, rubber bands and other miscellaneous
bindings are removed from the bills prior to counting.
• Do not apply oil to machine parts, as it may cause the counter
to malfunction.
• Eective power scope is 110V+/-10%. If outside this range, it
may cause the counter to malfunction.
• Fuse rating: 2A/250V. Do not increase or decrease.
• 80% of all operational issues are caused by dust or dirt in the
machine. Periodically clean machine to ensure eective use.
13
Specifications
Dimensions: 10.63” x 9.84” x 7.67”
Weight: 15.43 lbs
Counting Speed: 1,000 bills/min
Counting Range: 1-999
Preset Range: 1-100
Hopper Capacity: 130 bills
Stacker Capacity: 130 bills
Banknote Size Range: Length 4.33” - 7.48” ; Width 1.97” - 3.54” ;
Thickness .003” - .006”
Noise: >60dB
Power Consumption: 75W
Power Source: 110V±10% 50Hz
Ambient Temperature: 32° F – 104° F
Ambient Humidity: 60%h~90%h
14
Warranty
Knox oers a 1-year Guaranteed good: Works as it should™
warranty, covering both parts and labor to ensure that you enjoy
the full use of this product with peace-of-mind. For service
requests, please contact cs@knoxgear.com.
15
16
Knox Gear Inc.
Brooklyn, NY 11219
cs@knoxgear.com
COPYRIGHT KNOX GEAR INC. ALL RIGHTS
RESERVED. SPECIFICATIONS AND APPEARANCE
SUBJECT TO CHANGE WITHOUT NOTICE.
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