KOBE CXX8130QF-GBK-1 Troubleshooting guide

KOBE Range Hoods
Brillia Series
CXX81 Series
Model No.: CXX8130QF-GBK-1 (30”)
CXX8136QF-GBK-1 (36”)
CXX8130QF-MBK-1 (30”)
CXX8136QF-MBK-1 (36”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial
number ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, email [email protected].
NO RETURN, NO REFUND, NO EXCHANGE IF:
1. PRODUCT HAS BEEN INSTALLED
2. KNOCK-OUT HOLES HAVE BEEN
PUNCTURED
3. MISSING ORIGINAL PACKAGING
MATERIAL AND/OR PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.....................................................................................1
COMPONENTS OF PACKAGE..................................................................................................3
INSTALLATION ..........................................................................................................................4
OPERATING INSTRUCTIONS...................................................................................................7
MAINTENANCE..........................................................................................................................9
SPECIFICATIONS....................................................................................................................10
MEASUREMENTS & DIAGRAMS.............................................................................................11
PARTS LIST.............................................................................................................................12
CIRCUIT DIAGRAM..................................................................................................................14
TROUBLE SHOOTING.............................................................................................................15
WARRANTY.............................................................................................................................16
WARRANTY INFORMATION FORM........................................................................................18
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN
ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease-laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
NEVER PICK UP A BURNING PAN – You May Get Burned.
DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
Extinguish any open flame.
Do not try to turn on the lights or any type of appliance.
Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as thosepublished
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Turning any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD –
Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Glass
Canopy Box (Box 1 of 2)
{A} Glass Canopy
{A}
{E} {F}
{G} {H}
{I} {J}
{K}
Range Hood Box (Box 2 of 2)
{B} KOBE Range Hood
{C} 2-pc Duct Cover
{D} Duct Cover Mounting Bracket
{E} Warranty Registration Card
{F} Quick Reference Guide
{G} Black Aluminum Filter (1 pc)
{H} Aluminum Duct Pipe
{I} Flapper (2 pcs)
{J} 6” Round Plastic Exhaust (1 pc)
{K} Screw Package
{B}
{C} {D}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com.
Inner duct cover
Outer duct cover
Pre-attached to
Vent Adapter
12 x 40 mm
QTY: 6 PCS
(For sheet rock only)
4 X 35 mm
QTY: 6 PCS
Screws for
glass canopy
QTY: 4PCS
4mm x 12 mm
QTY: 4PCS
(For secure duct cover)
Hex Key
QTY: 1 PC
(For glass canopy only)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTION BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 (all calculations are in inches.)
- FOR WALL MOUNT -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]
SAFETY WARNING
HOOD MAY HAVE SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF REMOVING
ANY PARTS FOR INSTALLING, CLEANING, OR SERVICING.
BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY
OCCUR. USING HAND TOOLS IS RECOMMENDED. DO NOT OVER TIGHTEN SCREWS.
MAKE SURE TO PREVENT ANY DEBRIS FROM ENTERING THE VENT OPENING TO AVOID
DAMAGE OR MALFUNCTION.
WALL MOUNT INSTALLATION
Before Installati
on
1. Read any provided document(s).
2. Test the range hood by temporarily connecting it to an outlet and turning the fan and lights ON.
3. If you run into any problems, contact KOBE Range Hoods.
Venting Requirements
4. This range hood has top 6” round exhaust (default).
5. Decide the location of the venting pipe from the hood to the outside. A straight, short vent run will
allow the hood to perform more efficiently. Try to avoid elbows, transitions, and long run as much
as possible as this may reduce the performance of the hood. Make sure that the duct work leads
to the outside.

5
6. It is recommended to use metal/aluminum duct/pipe with a
uniform size (ex. 6” round pipe from range hood to the outside).
7. If an elbow is necessary, a minimum of 12” straight run is
necessary before the elbow.
Clearance
8. Clearance is the distance between the cooktop and the bottom
of the range hood. The recommended minimum clearance for
this model is 26” and the maximum clearance is 30”.
9. It is important to install the hood at the recommended
clearance. Installing too low could result in damage and/or fire
hazard while installing too high may result in reduced
performance and efficiency.
Hood Installation
10. The first step is to secure the mounting screws on the wall. It is
important that the screws are touching the wall studs. If
necessary, install a cross lumber frame in the wall as shown in
Figure 1.
11. Attach the mounting screws on the wall, leaving about 1/8 of an
inch between the wall and the end point of the screws since this
is where you will hang your hood. Refer to Figure 2.
12. Remove the four screws from top of the hood body. Position
and install the glass canopy onto the hood body with the four
screws.
13. Align the hood-mounting bracket to the screws on the wall and
hook into place. Then tighten the screws to secure the hood to
the wall.
CAUTION: MAKE SURE THE HOOD IS SECURE BEFORE
RELEASING.
Ductwork
14. Connect the pipe to the exhaust and seal the joint with duct
tape. Make sure that it is completely airtight.
Duct Cover Installation
15. Attach the two duct cover mounting bracket on the wall as seen
in Figure 4.
16. Place the inner duct cover and outer duct cover over the range
hood.
17. Secure the outer duct cover to the range hood body with the 5
x 12 mm screws provided.
18. Pull the inner duct cover up until it aligns properly to the duct
cover mounting bracket, then secure to the duct cover mounting
bracket with 5 x 12 mm screws. Refer to Figure 3 and 4.
Figure 1
Figure 2
*NOTE: Sample image only. May not be actual model.
Figure 3
Figure 4
*NOTE: Sample image only. May not be actual model.
*NOTE: Sample image only. May not be actual model.
Duct Cover
Mounting Bracket

6
Electrical Wire
19. Connect the range hood to an outlet.
20. If hardwired is desired, cut off the plug and connect three wires (black, white, green) to the outlet
wires and cap with wire connectors. Connect the wires according to color (ex: black to black).
Finish
21. Remove any protective film from the hood.
22. Before using, make sure that any accessories such as filters are properly installed where
applicable.
23. Test the range hood to see if it is working properly.
THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY A
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.

7
OPERATING INSTRUCTIONS
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking.
Adjust speed as needed.
Button Control
Power Control Light Control
Decrease Fan Speed Increase Fan Speed
Power Control
To turn the hood ON/OFF, press the power button once.
Speed Control
To adjust the speed level, press the decrease fan speed button to decrease the speed and the
increase fan speed button to increase the speed. The speed level you use will be the same the
next time you turn on the fan.
To set the delay shutoff, please make sure the hood is completely off. Press and hold the
decrease fan speed button for 3 seconds. To adjust the delay shutoff time, press the decrease
fan speed button to decrease minutes and press the increase fan speed button to increase
minutes.
(Minimum 1 minute to maximum 9 minutes)
*Shutoff time cannot be adjusted when the hood is on. Please make sure the hood is completely
off before adjusting.
To turn fan off immediately, press the power control button a second time.

8
Light Control
Press the light button to turn LED lights ON and OFF.
The LED lights have 4 brightness levels, ranging from 1 to 4 (1 being the lowest and 4 being the
brightest). Press and hold down the light button to increase the brightness by 1 level every 3
seconds. The level you use will be the same the next time you turn on the lights.
If you press and hold down the light button to increase the brightness level again, it will start at
the lowest level and increase by 1 level every 3 seconds.
Lights are controlled independently from power control and delay shutoff. Turning the power off
will not turn the lights off.
Baffle Filter Indicator
After hood usage has reached 30 hours, LED Display will show “C” to indicate that the bafflefilters
need to be cleaned. The “C” will keep flashing until it is turned off. To turn it off, please clean the
baffle filters first and then turn off the indicator by pressing and holding the increase fan speed
button for 3 seconds. The “C” will disappear and a new cycle will start.
The cycle is preset for 30 hours. If the baffle filters are cleaned before the end of the 30 hour
cycle, press and hold the increase fan speed button for 3 seconds and the timer will reset.

9
MAINTENANCE
For optimal performance, clean the range hood surface and filters regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
**Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks smudged (stainless steel hood), use a stainless steel cleaner to clean the surface
of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of
the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to
hood finish. Use a soft towel to wipe off the cleaning solution, gently rub off any stubborn spots.
Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals which
may be harmful to the hood. Wipe off cleaning solution using a soft towel moistened with water
and wipe dry with a clean lint-free cloth.
For Aluminum Filter models only: to Clean Aluminum Filter
CAUTION: CLEAN FILTER PERIODICALLY.
1. Remove aluminum filters.
2. Using a sponge, wash filters with warm soapy water. Dry completely before putting filters back
into place.

10
SPECIFICATIONS
MODEL / SIZE
CXX8130QF-GBK-1 (30”)
CXX8136QF-GBK-1 (36”)
CXX8130QF-MBK-1 (30”)
CXX8136QF-MBK-1 (36”)
COLOR
CXX8130QF-GBK-1 (30”) – Gloss Black Finishing
CXX8136QF-GBK-1 (36”) – Gloss Black Finishing
CXX8130QF-MBK-1 (30”) – Matte Black Finishing
CXX8136QF-MBK-1 (36”) – Matte Black Finishing
CONSUMPTION / AMPERE
240W / 2.0A
NUMBER OF BLOWER
S
1
DESIGN
Seamless / Satin Finish
BLOWER TYPE
Single Horizontal Squirrel Cage
EXHAUST
Top 6” Round
CONTROL
S
Electronic Control (4 Buttons) with LED Display
- Delay Shutoff
LIGHTS
3-watt LED Lights x 2
HOOD DIMENSION
(W x D x H)
CXX8130QF
-
GBK
-
1
29-1/2” x 19-11/16” x (21-3/16” ~ 44-3/16”)
CXX8136QF-GBK-1 35-7/16” x 19-11/16” x (21-3/16” ~ 44-3/16”)
CXX8130QF-MBK-1 29-1/2” x 19-11/16” x (21-3/16” ~ 44-3/16”)
CXX8136QF-MBK-1 35-7/16” x 19-11/16” x (21-3/16” ~ 44-3/16”)
OPTIONAL ACCESSORIES
(W x D x H)
1)
30” Stainless Steel Back Panel
SSP30: 30” x 1/10” x 32”
2) 36” Stainless Steel Back Panel
SSP36: 36” x 1/10” x 32”
WEIGHT (lbs)
Net Gross
CXX81 QF-GBK-1 (hood body) 33.0 lbs 42.0 lbs
CXX81 QF-MBK-1 (hood body) 33.0 lbs 42.0 lbs
CXX8130QF-1 (glass canopy) 8.0 lbs 12.0 lbs
CXX8136QF-1 (glass canopy) 10.0 lbs 16.0 lbs
SPEED
QuietMode™ 1 2 3 4 5
Air Capacity (cfm)
310 360 410 480 540 600
Sone
(dB)
2.0 3.0 3.5 4.0 4.5 5.0
*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

11
MEASUREMENTS & DIAGRAMS
***All inch measurements are converted from millimeters. Inch measurements are estimated.
***All measurements in ( ) are millimeters.

12
PARTS LIST
Model No.:
CXX8130QF
-
GBK
-
1 (30”)
CXX8136QF-GBK-1 (36”)
CXX8130QF-MBK-1 (30”)
CXX8136QF-MBK-1 (36”)
NO. DESCRIPTION MODEL PART NO.
1 Duct Cover Mounting Bracket 02-009
2 Black Duct Cover CXX-0001
3 Processor Board CXX-0005
4 Capacitor CXX-0003
5 LED Lights x 2 02-005
6 Black Control Unit CXX-0002
7 Blower System CXX-0009
8 Black Aluminum Filter CXX-0004
9 Exhaust Plate 02-003
10 Glass Canopy CXX81-30G CXX-0006-30
CXX81-36G CXX-0006-36

13
Model No.:
CXX8130QF
-
GBK
-
1 (30”)
CXX8136QF-GBK-1 (36”)
CXX8130QF-MBK-1 (30”)
CXX8136QF-MBK-1 (36”)

14
CIRCUIT DIAGRAM
Model No.:
CXX8130QF
-
GBK
-
1 (30”)
CXX8136QF-GBK-1 (36”)
CXX8130QF-MBK-1 (30”)
CXX8136QF-MBK-1 (36”)

15
TROUBLE SHOOTING
Issue
Possible Cause
Solution
After
Installation,
both motors
and lights are
not working.
The power is not on. Make sure the circuit breaker and the
unit’s power is ON. Use a voltage
meter to check the power supply.
The wire connection is not secure. Check and tighten wire connection.
The control unit is defective. Replace the control unit
Lights are
working, but
motor(s) is
not.
The motor is defective. Replace the motor.
The capacitor(s) is defective. Replace the capacitor(s).
The control unit is defective. Replace the control unit.
The range
hood is
vibrating.
The blower system is not secure. Tighten the turbine impeller/squirrel
cage and air chamber.
The turbine impeller/squirrel cage
is not balanced. Replace the turbine impeller/squirrel cage.
Hood is not secured in place. Check the installation of hood, tighten
the mounting bracket.
The motor is
working, but
the lights are
not working.
LED light fixture(s) is defective. Replace LED light fixture(s).
The light wiring is loose. Check wire continuity from processor
board to light transformer to LED light
fixture(s).
The control unit or LED light driver
is defective. Replace the control unit or LED light driver.
The range
hood is not
venting out
correctly.
The range hood is installed outside
of the manufacture recommended
clearance.
Adjust the clearance between the range
hoods and cook top to 26” to 30”. For
island range hood, the clearance
between the range hoods and cook top
is 30” to 36”.
There is no make-up air inside the
house. Open the window to enhance the performance of the range hood by
creating a sufficient make-up air.
Obstacle blocking the pipe work Remove all obstacles from the duct
work.
The pipe size is smaller than the
suggested pipe size. Change the ducting according to the manufacture suggestion.
Cold air is
coming into
the home.
The pipe connection is not properly
sealed. Check the pipe installation.
The damper is not properly
installed or is missing from the
installation.
Check the damper installation.
The damper is not installed. Installing the damper will help eliminate
air backflow.

16
WARRANTY
WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase from a
KOBE authorized Dealer. Please keep a copy of your original invoice as proof of purchase.
ONE-YEAR LIMITED LABOR WARRANTY ON KOBE BRILLIA SERIES:
For one year from the date of your original invoice from a KOBE authorized dealer, we will repair
any parts or components free of charge that failed due to manufacturing defects. KOBE reserves
the right to replace, rather than repair the product free of charge at our sole discretion.
It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs. The service technician will not, under any circumstance, remove, alter
or modify any fixture built around and/or connected to the product to gain access to
perform repairs.
TWO YEAR LIMITED PARTS WARRANTY ON KOBE BRILLIA SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will
provide non-consumable replacement parts or components free of charge that failed due to
manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and oil cups are not
covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies only
to the original purchaser and does not extend to any subsequent owners of this product. In
Hawaii, Alaska and Canada, this warranty is limited. There may be additional shipping charges
for parts and service technician travel costs in remote areas or locations 30 miles outside of
KOBE authorized service areas.
WHAT IS NOT COVERED:
1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
3. Chips, scratches or dents due to abuse or misuse of the product, use of corrosive and
abrasive cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service areas.
6. Labor cost incurred in connection with the removal of range hood, and installation of
replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.

17
THIS WARRANTY WILL BE VOIDED BY:
1. Improper installation and failure to follow installation instructions.
2. Any repair, alteration, modification not authorized by KOBE.
3. Duct alteration, modification and connection.
4. Incorrect electric current, voltage or wiring.
5. Improper usage of the product such as commercial, outdoor or other usage other than
residential indoor usage.
6. Purchasing this product from an unauthorized KOBE dealer.
7. Damaging this product due to negligence, misuse, abuse, or accident.
If we determine that the warranty exclusions listed above applies or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, traveling, and any other
expense related to the service request.
TO REQUEST WARRANTY SERVICE, PLEASE CONTACT KOBE RANGE HOODS
SERVICE CENTER:
From the 48 contiguous states:
Email (best): [e-mail]
Phone: [phone]
Toll Free: 1-877-BUY-KOBE (289-5623)
From Alaska, Hawaii, and Canada:
Email (best): [e-mail]
Phone: [phone]