KOBE RA-094 Troubleshooting guide

KOBE Brand Range Hood
Model No. RA9430SQB
RA9436SQB
RA-094 SERIES
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
Important Safety Instructions.................................................................................................1
Components of Package.......................................................................................................3
Installation.............................................................................................................................4
Operation Instructions...........................................................................................................8
Maintenance.........................................................................................................................9
Specifications......................................................................................................................10
Measurements & Diagrams.................................................................................................11
Parts List.............................................................................................................................12
Circuit Diagram...................................................................................................................14
Disclaimer...........................................................................................................................15
Warranty.............................................................................................................................16
Product Registration............................................................................................................ 18
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN
ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES.

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean fan, baffles/filters and grease laden surfaces frequently. To reduce the risk of fire and to
disperse air properly; make sure to vent air outside. DO NOT vent exhaust air into wall spaces,
attics, crawl spaces or garages.
NOTE - This warranty is invalid without an authorized agent’s
receipt or if unit is damaged due to misuse, poor
installation, improper use, mistreatment, negligence or any
other circumstances beyond the control of KOBE RANGE
HOODS authorized agents. Any repair carried out without
the supervision of KOBE RANGE HOODS authorized agents
will automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any
damages to personal property or real estate or any bodily
injuries whether caused directly or indirectly by the range
hood.
WARNING – TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1) Keep fan, baffle/filter, if any, and grease-laden surfaces clean.
2) Always turn hood ON when cooking at high heat.
3) Use high settings on cooking range ONLY when necessary.
4) Do not leave cooking range unattended when cooking.
5) Always use cookware and utensils appropriate for the type and amount of food prepared.
6) Use this unit only in the manner intended by the manufacturer.
7) Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8) Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan and
baffles/filters.

2
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a close fitting lid, cookie sheet, or metal tray, and then turn off the
burner. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the
flames do not go out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT
or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
• Extinguish any open flame.
• Do not try to turn on the lights or any type of appliance.
• Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company
and Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities. Activating
any switch on may cause ignition or an explosion.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing.
If equipped, the fluorescent light bulb contains small amounts of mercury,
which must be recycled or disposed of according to Local, State, and
Federal Codes.

3
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box RA9430SQB
Model No. RA9430SQB
RA9436SQB
 KOBE Range Hood – 1
 Warranty Registration Card – 1
 Instructions Manual – 1
 Hood-Mounting Bracket – 2
 Screws Package – 1



*Attached to Hood
 Baffle Filter – 2
 Baffle Handle – 2
 Screws Package – 1



RA9436SQB
 Baffle Filter – 3
 Baffle Handle – 3
 Screws Package – 1




4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate the length of the installation, please refer to Table 1. (All calculations are
measured in inches.)
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top
to Hood Bottom (Recommended
27” to 30”)
D = Height of Hood
E = Height of the Hood Installation
[A – (B+C)]
F = Height of Duct Cover
[E – D]
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT IS
NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.

5
Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
• Decide the location of the venting pipe
from the hood to the outside. (Figure 1)
• A straight, short venting run will allow
the hood to perform more efficiently.
• Try to avoid as many transitions,
elbows, and long run as possible. This
may reduce the performance of the
hood.
• Temporarily wire the hood to test for
proper operation before installing. Refer
to step 8 & 9 and figure 8 on page 6.
• Important: Peel any protective film
off the hood.
• Use duct tape to seal the joints between
pipe sections.
• If necessary, prepare back wall frame
with cross framing lumber for secure
installation. Refer to Table 1 and
measurements on Page 11 to decide
the level of the lumber. (Figure 2)
• Loosen hood-mounting brackets at the
back of the hood, adjust brackets and
tighten screws as shown in Figure 3.
• If necessary, remove the rubber stand
on the back of the hood and discard.
(Figure 4)
Hood Installation
CAUTION: If it is necessary to move the
cooking range to install the hood, be sure to
turn off the power on an electric range at the
main electrical box. SHUT OFF THE GAS
BEFORE MOVING A GAS RANGE.
1. Using references in Table 1 and
measurements on Page 11, mark the
leveling locations point for hood-mounting
bracket on the wall.
2. Secure two mounting screws (not
provided) to the wall, leaving an 1/8”
space from the wall. (Figure 5)
3. Align the hood-mounting bracket to the
mounting screws on the wall and hang
hood into place.
Figure 1
Figure 2
Figure 3
Figure 4

6
4. Secure and tighten the mounting screws.
CAUTION: MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
Ductwork Installation
5. Using Reference Efrom Table 1 and
measurements on Page 11, mark the
leveling point for duct cover-mounting
bracket.
6. Secure the duct cover-mounting bracket
to the wall with two screws (not provided).
(Figure 6) Make sure all screws are
tightened. NOTE: Inner duct cover will
cover the duct cover-mounting bracket.
7. Use aluminum or steel pipe (not provided)
to connect the plastic exhaust on the hood
to the ductwork above. Use duct tape to
ensure all joints are secure and air tight as
shown in Figure 7.
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS
RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE
BY A SPECIALIZED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE
NATIONAL AND LOCAL ELECTRICAL
CODES. BEFORE CONNECTING WIRES,
SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
.
8. Connect three wires (black, white and
green) to house wires and cap with wire
connectors. Connect according to color:
black to black, white to white, and green
to green as shown in Figure 8
9. Test the operation of the hood before
performing the next step. Make sure
power is supplied to the hood.
Duct Cover Installation
10. Slide inner duct cover up 2 inches before
sliding entire duct cover onto the hood.
(Figure 9)
11. Align the inner duct cover to the duct
cover-mounting bracket. Secure
Figure 5
Figure 6
Figure 7
Figure 8

7
inner duct cover with two (4x8 mm)
screws (provided).
12. Fasten outer duct cover to plastic plate on
the hood with four (4x8 mm) screws
(provided).
Install Accessories
13. Place baffle filters underneath the hood.
Refer to Figure 10.
Final Assembly
14. Turn power ON in control panel. Check
all lights and fan operation.
15. Leave this Installation Instructions and
Operation Manual for the homeowner.
Figure 9
Figure 10

8
OPERATION INSTRUCTIONS
This KOBE hood is equipped with four electronic controls with a 10-second standby startup & 30-
second delay shutoff, one powerful centrifugal squirrel with baffle filters, and two bright 12-volt 20-watt
halogen lights.
The four electronic controls are Light Control, Speed Control A, Speed Control B and the Power Control
(On/Off). Refer to Figure 11.
Figure 11
TURN ON:
•Press Power Control (On/Off) button once.
(Note: If any control button is not pressed within 10 seconds, power will be automatically
turned off).
•The KOBE hood will start on Low speed. Each press of the Speed Control button will
cycle through the various speeds.
•Press Speed Control A button to cycle from Low, Medium, High, or QuietMode

.
Press Speed Control B button to cycle from Low, QuietMode

, High or Medium.
(Note: Speed Control A or B will operate both fans.)
•Press Light Control button to turn on halogen light.
TURN OFF:
•Press Power Control (On/Off) button once, panel lights will flash and power will be
completely shut off after 30 seconds.
OR
•Press Power Control (On/Off) button twice, and all power will be completely shut off
immediately.
•If only the lights are on, pressing Power Control (On/Off) button once will turn power
off after 30 seconds.
Speed ControlA
Power Control
Speed
Co
ntrol B
Light Control

9
MAINTENANCE
For the optimal level of operation, clean the range hood surface and filters regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
Regular care will help preserve your KOBE Range Hood’s fine appearance.
1. Use only mild soap or detergent. Dry surface using a soft cloth.
2. If hood looks splotchy (stainless steel hood), use an orange base cleaner to clean the surface of
the hood. Avoid getting cleaner on the control switches. Use a damp towel to get rid of any
cleaning solution. Use dry soft cloth to dry the hood.
3. To bring the glow back into a stainless steel finish, use a stainless steel cleaner.
4. DO NOT allow deposits to remain for long periods of time.
5. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
causing rust.
6. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.
To Clean Baffle Filter
CAUTION: DRAIN OIL FROM BAFFLE FILTERS BEFORE OIL OVERFLOW.
1. Remove all the baffle filters.
2. Wash with warm soapy water. Dry completely before returning into place.
(Note: Baffle Filters are top rack dishwasher safe.)
To Replace Light Bulb
CAUTION: HALOGEN LIGHT UNIT MAY BE HOT!


 

 

 


1. Make sure all controls are OFF, and range hood is unplugged.
2. Place the flat-head screwdriver into the groove between the halogen light glass cover and light
housing.
3. Pop out the halogen light glass covering.
4. Gently pull out the defective light bulb and discard. Light bulbs should be 12V 20W maximum.
5. Using a cloth, hold the new light bulb and push securely into light socket.
6. Return halogen light glass cover to the housing.
7. Turn range hood ON to test for operation.

10
SPECIFICATIONS
MODEL / SIZE
RA9430SQB / 30"
RA9436SQB / 36"
COLOR
Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
RA9430SQB - 215W / 1.79A
RA9436SQB - 215W / 1.79A
VOLTAGE
120V 60Hz
NUMBER OF MOTORS
1
DESIGN
18-Gauge Seamless / Satin Finish
MOTOR
TY
PE
Squirrel Cage
EXHAUST
Top 6" Round
CONTROLS
Electronic Control (4 Buttons) –
10-Second Standby Startup
30-Second Delay Shutoff
HALOGEN LIGHTS
RA9430SQB - 12V 20W x 2
RA9436SQB - 12V 20W x 2
HOOD DIMENSION
(W x D x H) (RA9430SQB) 29-3/4" x 20-1/2" x 12-1/4"
(RA9436SQB) 35-1/4" x 20-1/2" x 12-1/4"
OPTIONAL ACCESSORIES
(W x D x H)
1)
Model No. RA0931DC
1-Piece Extension Duct Cover for 9’~10’ Ceiling
2) Model No. RA0946DC
1-Piece Extension Duct Cover for 10’~11’ Ceiling
3) Model No. SSP36
SSP30
30" Stainless Steel Back Panel (30" x 1/10" x 32")
36" Stainless Steel Back Panel (36" x 1/10" x 32")
WEIGHT (lbs)
Net
Gross
(RA9430SQB
)
42.0 62.0
(RA9436SQB
)
46.0 68.0
SPEED
QuietMode



Lo
w
Medium
High
Air Capacity (cfm)*
280 420 580 760
Sone
1.2* 2.0 2.8 4.5
*In House Test Static Pressure “0”. HVI Standard.
**Specifications information is subject to change without notice.

11
MEASUREMENTS & DIAGRAMS
Front View Bottom View
36" Hood
30" Hood

12
PARTS LIST
MODEL NO.:
RA9430SQB
RA9436SQB
NO.
DESCRIPTION
MODEL
/
SIZE
PART NO.
1 Duct Cover-Mounting Bracket C1-0203-0092
2 Duct Cover RA9236DC B102-0192
3 Plastic Plate C1-0506-0092
4 6” round Plastic Exhaust C1-0505-0001
5 Hood-Mounting Bracket C1-0221-0001
6 Rubber Stand C1-0510-0101
7 Hood Casing RA9430SQB RA-2530-A
RA9436SQB RA-25900-A
8 Wiring Box C1-0231-2590
9 Halogen Lights (12V 20W) C1-0403-0001
10 Air Chamber & Motor C1-0302-A120-01
11 Safety Screen C1-0602-0103
12 Control Panel Support C1-0207-2590
13 Control Panel C1-0404-4001
14
Electric Component Support RA9430SQB C1-0201-2530
RA9436SQB C1-0201-2590
15 Transformer (Light) C1-0402-0120-40
16 Transformer (Motor) C1-0402-A120-01
17 Capacitor C1-0401-0240-03
18 Processor Board C1-0404-0401-B
19 Baffle Filter B101-2590-15

13
MODEL NO.:
RA9430SQB
RA9436SQB

14
CIRCUIT DIAGRAM
MODEL NO.:
RA9430SQB
RA9436SQB

15
DISCLAIMER
1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING DELIVERY. NOTE
ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS RECEIPT. REQUEST NAME AND
SIGNATURE OF THE CARRIER’S AGENT AND KEEP COPY TO SUPPORT YOUR CLAIM.
Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the
carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The
carrier will furnish you with necessary forms for filing a claim.
DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR WARRANTY.
2. PLEASE INSPECT CONTENTS OF PACKAGE (S) CAREFULLY UPON RECEIVING!
We must be notified in writing of any damages and/or missing parts within the allocated days upon
your receipt of package(s). Contact your local KOBE dealer or distributor or call KOBE for the time
limit.
CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS.
NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR FACTORY
BEFORE SHIPPING.
3. Products must be returned in good working condition with ALL original parts and documentation
packed in ALL original cartons, fillers and shipping cartons. A restocking fee of 25% will be charged
for all approved return(s).
EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS MISSING.
4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE
INSTALLATION. Appearance flaws of the hood found after installation and not affecting hood
performance is not covered under our warranty for returns or exchanges. Service visits not covered
under warranty will carry a service charge.
A) Before Installation: Return for exchange or refund (please see above for acceptable
returns).
B) After Installation: NO exchange or refund.

16
WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods, Inc. warrants all products manufactured or supplied by it to be free from defects in
workmanship and materials. Its obligations pursuant to this warranty are limited to a period of two
years from the date of purchase and to the repair or replacement at its option and subject to the terms
and conditions stated below, of any component part, which its examination shall disclose to be so
defective.
TWO-YEAR WARRANTY SERVICE PERIOD
Any covered failure occurring within two years of original purchase arising from defective workmanship
or material in manufacture will be repaired (or at our discretion, replaced) free of charge by an
authorized KOBE Range Hoods Agent or KOBE Range Hoods as applicable. Keep proof of purchase
(or original invoice) handy for inspection.
If the range hood is sold by the original purchaser during the warranty period the new owner is
protected until expiration of the original purchaser’s warranty.
CONDITIONS
The following conditions apply only in relation to the warranty expressly given in this certificate.
1) This warranty applies only:
a) within U.S.A. and Canada.
b) to range hoods used for PRIVATE SINGLE FAMILY USE (if used for COMMERCIAL or
MULTIPLE FAMILY USE or other purposes, warranty will be voided).
2) Repair of any fault to be provided under this warranty shall not be provided:
a) if the identification number attached to the range hood has been altered, rendered illegible or
removed;
b) if notice of the defect has not been given within the period applicable;
c) for failure of light bulbs or heat lamps;
d) for physical damage;
e) for surfaces damaged by use of improper chemical cleaning agents;
f) if the appliance has been:
i) subject to misuse, abuse, negligence, accident, incorrect installation or failure to follow the
operating instructions;
ii) connected to improper, inadequate or faulty electricity service or exhaust ducts, flues or duct
cover, or operated using incorrect or contaminated lubricants;
iii) installed, maintained or operated otherwise than in accordance with the instructions
furnished by KOBE Range Hoods including the improper use of detergents, bleaches, or
cleaners.
g) for damage to range hood during transit, delivery, installation or removal;
h) for damage by or resulting from attempted repairs conducted by anyone other than our
Authorized ServiceAgent.

17
3) The purchaser shall be responsible for any expenses involved in making the range hood readily
accessible for servicing and where the range hood is installed outside the main sales territory of the
retailer or service territory of the nearest approved KOBE Range Hoods Agent as applicable, for any
traveling expenses and any costs of transporting the range hood or parts thereof to and from the
dealer or Service Agent
4) The purchaser must produce proof of purchase together with this warranty certificate when making
the claim.
5) Damages caused during shipment are not covered under our warranty.
CONSEQUENTIAL DAMAGE
The warrantor is not responsible for any consequential damage. SOME STATES DO NOT ALLOW
THE EXCLUSION OF CONSEQUENTIAL DAMAGE SO THE ABOVE EXCLUSION MAY NOT APPLY
TO YOU.
IMPLIED WARRANTIES/STATE LAW
Any implied warranties, including the implied warranty of merchantability and fitness for purpose,
imposed on the sale by the laws of the state of sale are limited to two year from the date of original
purchase. Some states do not allow limitations on the duration of implied warranties. This warranty
gives you specific legal rights, and may also have rights, which vary from state to state.
SERVICE
For service contact:
KOBE Range Hoods
10505 Valley Blvd, Suite 302
EI Monte, CA 91731
U.S.A
Tel: [phone] Fax: [phone]
Email: [e-mail]
Website: www.KOBERangeHoods.com

18
PRODUCT REGISTRATION
Register Your Product!
Any covered failure occurring within two years of original purchase arising from defective
workmanship or material in manufacture will be repaired or at our option the unit will be replaced
free of charge by an authorized KOBE Range Hoods Agent or KOBE Range Hoods as applicable.
Keep proof of purchase (original invoice) handy for inspection.
If the range hood is sold by the original purchaser during the warranty period the new owner is
protected until expiration of the original purchaser’s warranty. See warranty section for complete
warranty coverage information.
This appliance has been manufactured, tested, and inspected to the standards required by KOBE
Range Hoods.
PLEASE MAIL IN YOUR WARRANTY REGISTRATION CARD AND PROOF OF PURCHASE
TO:
KOBE Range Hoods
10505 Valley Blvd Suite # 302
El Monte, CA 91731 USA
RECORD THE FOLLOWING INFORMATION FOR YOUR RECORD:
Model No. ________________________
Serial No. ________________________
Purchased Date _____/_____/_____
Purchased From:
______________________________
______________________________
______________________________
IMPORTANT: PLEASE KEEP A COPY OF YOUR SALE RECEIPT OR INVOICE HANDY WHEN
REQUESTING SERVICE.