KOBE RA92 Series Troubleshooting guide

KOBE Range Hoods
Premium Series
RA92 SQ6-XX Series
Model No.:
RA9230SQ6-XX (30”)
RA9230SQ6-DC30-XX (30”)
RA9230SQ6-DC46-XX (30”)
RA9236SQ6-XX (36”)
RA9236SQ6-DC30-XX (36”)
RA9236SQ6-DC46-XX (36”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

IMPORTANT
READ THIS FIRST
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial
number ready.
3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.
4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to
[e-mail].
NO RETURN, NO REFUND, NO EXCHANGE IF:
1.PRODUCT HAS BEEN INSTALLED
2.KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3.MISSING ORIGINAL PACKAGING MATERIAL
ANDOR PARTS

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.........................................................................1
COMPONENTS OF PACKAGE.......................................................................................3
INSTALLATION ...............................................................................................................4
OPERATING INSTRUCTIONS........................................................................................7
MAINTENANCE ............................................................................................................10
SPECIFICATIONS.........................................................................................................11
MEASUREMENTS & DIAGRAMS.................................................................................12
PARTS LIST..................................................................................................................14
CIRCUIT DIAGRAM......................................................................................................16
TROUBLE SHOOTING.................................................................................................17
WARRANTY..................................................................................................................18
WARRANTY INFORMATION FORM.............................................................................20
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN
ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES

1
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING.
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-related construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE
-
This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
-
KOBE RANGE HOODS will not hold responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1) Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2) Always turn hood ON when cooking.
3) Use high setting on cooking range ONLY when necessary.
4) Do not leave cooking range unattended when cooking.
5) Always use cookware and utensils appropriate for the type and amount of food prepared.
6) Use this unit only in the manner intended by the manufacturer.
7) Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8) Clean ventilating fan frequently.

2
What to Do In The Event Of a Range Top Grease Fire
1) SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
2) NEVER PICK UP A BURNING PAN –You May Get Burned.
3) DO NOT USE WATER, including wet dishcloths or towels –a steam blast will result.
4) Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
1) Extinguish any open flame.
2) Do not try to turn on the lights or any type of appliance.
3) Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD –Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped
the fluorescent light bulb contains small amount of mercury, which must
be recycled or disposed of according to Local, State, and Federal Code.

3
COMPONENETS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box
{A} KOBE Range Hood (with RA092DC-1)
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” hood)
{E} Hood Mounting Bracket
{F} 6” Round Plastic Collar
{G} Duct Cover Mounting Bracket
{H} Screws Package
{I} Wire Cap x 3
{J} Screws Package
{A}
{B} {C}
{D} {E}
{F} {G}
{H} {I}
{J}
Extension Duct Cover RA0930DC
(Included in RA92 SQB6-DC30-XX ONLY)
{K} Duct Cover Extension
Model No.: RA0930DC
{K}
Extension Duct Cover RA0946DC
(Included in RA92 SQB6-DC46-XX ONLY)
{L} Duct Cover Extension
Model No.: RA0946DC
{L}
•FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com
OR CONTACT KOBE RANGE HOODS AT [phone].
Knob attached to baffle filter
*Pre-installed
*Pre-installed
3/16” x 3/8” (6 PCS)
Wire caps (3)
M4 x 1-1/2” (5)

4
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1. (All calculation in inches)
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E = Height of Duct Cover [F –D]
F = Height of the Hood Installation
[A –(B+C)]
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFULY WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE
HOOD MAY OCCUR.

5
Preparation Before Installation
Figure 1
Figure 2
Figure 3
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 1.
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the performance
of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power
supply and check the continuity of all wire
connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal the joints between pipe
sections.
- If necessary, prepare back wall frame with cross
framing lumber for secure installation. Using
references on Table 1 and measurements on page
12-13, decide the level of the lumber. Refer to
Figure 2.
Hood Installation
CAUTION: USE HAND TOOLS ONLY. DO
NOT OVER TIGHTEN SCREWS. IT MAY
CAUSE DAMAGE TO THE HOOD.
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE. And use a protective
covering to protect cooktop and/or
countertop from damage.
1. Using references on Table 1 and measurements
on page 12-13, mark the leveling point of the hood.
Position mounting screws (provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 3.
2. Align Hood-Mounting Bracket to the three screws
on the wall and hook hood into place. Tighten
screws to secure the hood to the wall.
CAUTION: MAKE SURE THE HOOD IS
SECURED BEFORE RELEASING.

6
Wiring to Power Supply
Figure 4
Figure 5
Figure 6
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND
LOCAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED
ON ACCIDENTALLY.
3. If hood is operating normally, connect three wires
(black, white and green) to house wires and cap
with wire connectors.
4. Store wires in the wiring box.
Ductwork Installation
5. Use steel pipe to connect the exhaust on the hood
to the ductwork. Use duct tape to make all joints
secure and air tight.
Duct Cover Installation
6. Mark the position of the Duct Cover-Mounting
Bracket {G}. Use reference Efrom Table 1 and
measurements on page 12-13. Attach and secure
Duct Cover-Mounting Bracket {G} with two screws
(provided). Refer to Figure 4.
NOTE: Inner duct cover will cover the Duct
Cover-Mounting Bracket.
7. Position the entire duct cover up onto the hood.
8. Secure the inner duct cover with two (3/16” x 3/8”)
screws {H} to the Duct Cover-Mounting Bracket
{G}. Shown in Figure 5.
9. Secure the outer duct cover with four (3/16” x 3/8”)
screws {H} to the Hood Mounting Bracket.
Install / Uninstall Accessories
10.Place the baffle filters underneath the hood.
(Figure 6)
Final Assembly
11.Turn power ON in control panel. Check all lights
and fan operation.
12.Leave this Installation Instructions and Operation
Manual for the homeowner.
Attach Together

7
OPERATING INSTRUCTIONS
Button
Power
Light
Decrease Fan Speed
ECO Mode
Increase Fan Speed
LED Display Indicator
ECO Mode Icon
Auto Mode Icon
QuietMode™
Speed #1
Speed #2
Speed #3
Speed #4
Speed #5
Auto Mode
•The hood has advanced built-in flame and temperature sensors. When the sensor detects the
presence of a flame or fire, the hood will turn on automatically.
PLEASE NOTE: FOR THE BUILT-IN FLAME SENSORS, IT WILL ONLY FUNCTION WITH GAS
RANGES.
•To turn On/Off Auto Mode, press and hold the Increase Fan Speed button . LED Display will show
“A” when the Auto Mode is on. When you turn off the Auto Mode, it will default to fan speed 3.
oWhen the Auto Mode is on, only the light control and ECO Mode will work because
everything else is set to Auto. You need to turn off the Auto Mode in order to manually use
the Power and Speed Controls.
oLights and ECO Mode can work independently and can still be turned on manually even if
Auto Mode is activated.
•The hood will automatically turn on to QuietMode™ when detecting a flame or fire, it will adjust to the
higher and lower speeds automatically depending on the temperature differential of ~7°F degrees**
between the hood and the surrounding environment.
**Please note: ~7°F degrees vary depending on the condition of your environment and stove/range
you use.