KOBE IS2236SQB-1 Troubleshooting guide

1
KOBE Brand Range Hood
Model No. IS2236SQB-1 (36”)
IS2242SQB-1 (42”)
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

2
READ BEFORE INSTALLATION
1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic damages
or defects.
3. Have a certified contractor/electrician test the unit before installation.
IF THERE IS ANY PROBLEM:
1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL
PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial number
ready.
3. Contact your merchant for product replacement due to shipping damages,
cosmetic damages or defects.
. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to
[email protected] .
NO RETURN, NO REFUND, NO EXCHANGE IF:
1. PRODUCT HAS BEEN INSTALLED
2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3. MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS
IMPORTANT
READ THIS FIRST

[ENGLISH]
- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS.................................................................................... 3
COMPONENTS OF PACKAGE.................................................................................................. 5
INSTALLATION.......................................................................................................................... 6
OPERATING INSTRUCTIONS..................................................................................................10
MAINTENANCE……………………………………………………….……………..………….………12
SPECIFICATIONS....................................................................................................................13
MEASUREMENTS & DIAGRAMS.............................................................................................14
PARTS LIST..............................................................................................................................15
CIRCUIT DIAGRAM..................................................................................................................17
TROUBLE SHOOTING.............................................................................................................18
WARRANTY.............................................................................................................................19
WARRANTY INFORMATION FORM........................................................................................21
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
A L L W I R I N G M U S T B E D O N E B Y A P R O F E S S I O N A L A N D I N
A C C O R D A N C E W I T H N A T I O N A L A N D L O C A L E L E C T R I C A L C O D E S
2

IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING : TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE
-
This warranty is invalid without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
-
KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING : TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
•Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease should
not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
•Always turn hood ON when cooking.
•Use high settings on cooking range ONLY when necessary.
•Do not leave cooking range unattended when cooking.
•Always use cookware and utensils appropriate for the type and amount of food prepared.
•Use this unit only in the manner intended by the manufacturer.
•Before servicing, switch power off at service panel and lock service panel (if possible) to prevent power
from switching on accidentally.
•Clean ventilating fan frequently.
3

What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREAAND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a ClassA, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and Fire
Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire ProtectionAssociation (NFPA), and the American Society for Heating, Refrigeration
and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.
4

COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box (Box 1 of 2)
{A} KOBE Range Hood
{B} Mounting Template
{C} Warranty Registration Card
{D} Quick Reference Guide
{E} Baffle Filters x 3
{A} {B}
{C} {D}
{E}
Knob attached to baffle filter
Duct Cover Box (
Box 2 of 2
)
BOX 2
{F} Telescopic Stack
{G} Two-Piece Duct Cover
{H} Screw Package
{F} {G} {H}
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR CONTACT
KOBE RANGE HOODS AT [phone].
5

INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1. (All calculation in inches.)
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top
to Hood Bottom (Recommended
30” to 36”)
D = Height of Hood
E = Height of the Hood Installation
[A – (B+C)]
F = Height of Duct Cover
[E – D]
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE:BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.
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910
Preparations of Ductwork and Location
NOTE: TO AVOID DAMAGE TO YOUR
HOOD, PREVENT DEBRIS FROM
ENTERING THE VENT OPENING.
- Decide the location of the venting pipe from
the hood to the outside. Refer to Figure 1.
- A straight, short venting run will allow the
hood to perform more efficiently.
- Try to avoid as many transitions, elbows,
and long run as possible. This may reduce
the performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing.
- Important: Peel any protective film off the hood
-Use duct tape to seal the joints between pipe
sections.
Telescopic Stack Installation
1. Mark centerlines of cook top or range on
ceiling above. Use centerlines marked on
ceiling to position the mounting template
as shown in Figure 2.
2. Remove and save template. Cut and
remove ceiling drywall. Install 2” x 4” cross
framing lumber (not provided) between
ceiling joists. Refer to Figure 3. Consult a
professional if you have difficulty or your
installation is unique.
3. Finish the ceiling surface. Be sure to mark
the location of the ceiling joists and cross
framing, or replace the mounting template
in the position of the ceiling joists & cross
framing.
4. Attach the telescopic stack to the ceiling
and securely fasten to the joists and cross
framing with eight screws (not provided) as
shown in Figure 3. Make sure screws are
driven into center of joists and cross
framing for maximum support.
5. Adjust the telescopic stack using reference
Fcalculated in Table 1 and measurements
on page 14. Tighten from the side with four
(4x8 mm) screws (provided) as shown in
Figure 3.
Figure 1
Figure 2
7

910
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY A SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
6. Connect three wires (black, white and green)
to house wires and cap with wire connectors.
Connect according to color: black to black,
white to white, and green to green.
7. Test the operation of the hood before moving
on to next step. Make sure power is supplied
to the hood.
Ductwork Installation
8. Use 6” steel pipe (not provided) to connect the
plastic exhaust on the hood to the ductwork
above.
9. Use duct tape to make all joints secure and air
tight.
Duct Cover Installation
10. Slide the duct cover up and secure the inner
duct coverto thetelescopic stack with four (4x8
mm) screws (provided). Refer to Figure 4.
Figure 3
Figure 4
8

910
Hood Installation
11. Place four (4 x 8 mm) temporary screws
(provided) to hold the duct cover up. Install the
hood as shown in Figure 5.
12. Use eight (3/16x3/8 mm) screws (provided) to
secure hood to telescopic stack. Make sure to
tighten screws securely. Refer to Figure 5.
13. Connect all the wire connections inside the
hood.
Install Accessories
14. Place baffle filters underneath the hood
Final Assembly
15. Remove the temporary screws and slide the
outer duct cover downward so that it sits
properly on the hood.
16. Turn power ON in control panel. Check all
lights and fan operation.
17. Make sure to leave this manual for the
homeowner.
Figure 5
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OPERATING INSTRUCTIONS
Figure 6
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.
Power Control
Press Power Control to turn On/Off the range hood.
Speed Control
The fan will start on Speed #3. Press button to decrease the speed level.Press button to increase
the speed level.
To activate 3-minute delay shutoff, press and hold button. Once the delay shutoff has been activated
the LED Display will flash and fan speed will change to Speed #3. Speed level can be adjusted by pressing
or button during the 3-minute countdown.
To turn fan off immediately, press button a second time.
Light Control
Press button to turn LED lights ON. Each press of button will cycle the light intensity through Bright,
Medium Bright, Dim, and OFF.
Lights are controlled independently from Power Control and delay shutoff. Turning the power off will not
turn lights off.
ECO Mode Control
ECO Mode is set to turn fan on QuietMode™ setting for 10 minutes every hour to remove excess moisture,
microscopic particles and odors for better kitchen air quality.
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ECO Mode is independent from the Power Control and delay shutoff.
ECO Mode can be activated while fan is running or off. Press and hold button until icon briefly
appears in the LED Display. While fan is running you can change the speed, use delay shutoff or turn off
fan without disabling ECO Mode. When fan is off and ECO Mode has been activated, the icon will
appear in the LED Display. The icon will flash while ECO Mode is operating on QuietMode™. To
deactivate, press and hold button until icon no longer appears in the LED Display.
NOTE: Pressing button while ECO Mode is active will activate the regular fan function and the speed
will be displayed in LED Display.
Note: Must open door or windows to create sufficient make-up air when ECO Mode has been activated.
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MAINTENANCE
SAFETY WARNING
NEVER PUT YOUR HAND INTO AREA HOUSING THE FAN WHILE THE FAN IS OPERATING.
Cleaning Hood Surface
CAUTION : NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS. DO NOT USE
PAPER TOWEL ON STAINLESS STEEL.
For optimal operation, clean range hood and all baffle/spacer/filter/oil tunnel/oil container regularly.
*** Regular care will help preserve the appearance of the hood.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the
hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless
steel cleaner. Caution: Do not leave on too long as this may cause damage to hood finish. Use
soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to
dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and
cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals, which may
be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.
For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY TO
PREVENT OVERFLOW.
1. Remove all the baffle filters, spacers and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
CAUTION: SHARP EDGES
(Note: Baffle Filters are top rack dishwasher safe.)
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SPECIFICATIONS
MODEL / SIZE
IS2236SQB-1 / 36”
IS2242SQB-1 / 42”
COLOR
Commercial Grade Stainless Steel
CONSUMPTION / AMPERE
211W / 1.82A
VOLTAGE
120V 60Hz
NUMBER OF BLOWER
1
DESIGN
Seamless / Satin Finish
FAN TYPE
Double Horizontal Squirrel Cage
EXHAUST
Top 6" Round
CONTROLS
Electronic Control (5 Buttons) with LED Display –
3-Minute Delay Shutoff
ECO Mode
ECO MODE
ECO Mode runs the range hood on the QuietMode™ setting for 10 minutes
every hour to remove excess moisture, microscopic particles and odors to
promote a cleaner kitchen environment.
LIGHTS
3-Level Lighting
3-watt LED light x 4
HOOD DIMENSION
(W x D x H) (IS2236SQB-1) 35-3/4” x 27” x 3-15/16”
(IS2242SQB-1) 41-3/4” x 27” x 3-15/16”
DUCT COVER
DIMENSION
(W x D x H)
I
S22DC
-
1
13-1/4” x 13-1/4” x (min. 22” ~ max. 37-3/8”)
IS22DC-16-1 13-1/4” x 13-1/4” x (16-1/8”)
IS22DC-59-1 13-1/4” x 13-1/4” x (min. 33-3/8” ~ max.58-6/8“)
WEIGHT (lbs)
Net Gross
(IS2236SQB-1) 20 29
(IS2242SQB-1) 21 31
(IS22DC-1) 43 55
(IS22DC-16-1) 31 36
(IS22DC-59-1) 48 78
SPEED
QuietMode™ Speed 1 Speed 2 Speed 3 Speed 4 Speed 5
Air Capacity (cfm)
300 420 510 590 640 750
Sone*
1.0 2.0 3.5 5.0 5.4 6.0
*Specifications subject to change without notice.
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MEASUREMENTS & DIAGRAMS
All measurements in ( ) are millimeters.
All inch measurements are converted from millimeters. Inch measurements are
estimated.
IS22DC-1
Dimension: 37-3/8” (950) MAX.
22” (559) MIN.
IS22DC-16-1
Dimension: 16-1/8” (410) MIN
IS22DC-59-1
Dimension: 58-6/8“ (1493) MAX.
33-3/8” (848) MIN
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MODEL NO.: IS2236SQB-1
IS2242SQB-1
BOX 1of 2
NO. DESCRIPTION MODEL /SIZE PART NO.
1 LED Light (3W) L1-0403-0301
2 Control Panel L1-0404-6001-A
3 Baffle Filter L1-0214-0122
BOX 2 of 2
NO. DESCRIPTION MODEL /SIZE PART NO.
4 6” Round Plastic Exhaust (pre-installed) L1-0505-0003
5 Duct Cover 12-22360-61
6 Telescopic Stack L1-0203-22360A/B
7 Processor Board L1-0404-6001-B
8 Capacitor x 1PCS L1-0401-0120-12
9 Blower System L1-0302-0120-802RO
10 Motor Casing L1-0106-22360
PARTS LIST

MODEL NO.: IS2236SQB-1
IS2242SQB-1
3
5
9
10 6
7
8
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CIRCUIT DIAGRAM
MODEL NO.:
IS2
236S
Q
B
-
1
(36”)
IS2242SQB-1 (42”)
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TROUBLE SHOOTING
Issue
Possible Cause
Solution
After
Installation,
both motors
and lights
are not
working.
The power is not on. Make sure the circuit breaker and the
unit’s power is ON. Use a voltage meter to
check the power supply.
The wire connection is not secure. Check and tighten wire connection.
Lights are
working, but
motor(s) is
not.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The range
hood is
vibrating.
The blower system is not secure.
Tighten the turbine impeller/squirrel cage and air chamber.
The turbine impeller/squirrel cage
is not balanced. Replace the turbine impeller/squirrel cage.
Hood is not secured in place. Check the installation of hood, tighten the
mounting bracket.
The motor is
working, but
the lights are
not working.
Light Fixture(s) is defective.
Replace the Light Fixture(s).
The light wiring(s) is loose.
Check wire continuity from processor board to light transformer to halogen light
housing(s).
Light transformer is defective.
Check power input and power output on the light transformer. If it’s needed,
replace the light transformer.
The range
hood is not
venting out
correctly.
The range hood is installed
outside of the manufacture
recommended clearance.
Adjust the clearance between the range
hoods and cook top to 27” to 30”. For
Island range hood, the clearance between
the range hoods and cook top is 30” to
36”.
There is no make-up air inside the
house. Open the window to enhance the performance of the range hood by
creating a sufficient make-up air.
Obstacle blocking the pipe work.
Remove all obstacles from the duct work.
The pipe size is smaller than the
suggested pipe size. Change the ducting according to the manufacture suggestion.
Cold air is
coming into
the home.
The pipe connection is not
properly sealed. Check the pipe installation.
The damper is not installed. By installing the damper, it will help to
eliminate air backflow.
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WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods (referred to herein as “we” or “us”) warrants to the original purchaser
(referred to herein as “you” or “your”) all products manufactured or supplied by us to be free from
defect in workmanship and materials as follows:
TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects.
It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs. The service technician will not, under any circumstance, remove, alter
or modify any fixture built around and/or connected to the product to gain access to
perform repairs.
During the two-year Limited Warranty period, additional charges may apply which include but
are not limited to:
•Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area
•Parts shipping expenses
•Un-installation of defective product and Installation of replacement product
Warranty Exclusions:
This warranty does not cover, including but not limited to the following:
a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor
use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement
product.
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