KOBE RA3830SQD Troubleshooting guide

KOBE Brand Range Hood
Model No. RA3830SQD
RA3836SQD
RA-038 SERIES – 5” HEIGHT
“RECIRCULATING HOOD”
INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

- READ AND SAVE THESE INSTRUCTIONS -
CONTENTS
Important Safety Instructions……………………………………………………………….
Components of Package……………………………………………………………………
Installation……………………………………………………………………………………
Under the Cabinet Installation………………………………..……..………………….
Stand Alone Installation…………………………………………………………………
Operating Instructions.…………………………………...…………………………………
Maintenance………………………………………………………………………………….
Specifications…………………………………………………….……..…………………...
Measurements & Diagrams…………………………………………………………...……
Parts List…………………………………………………………………..………………….
Circuit Diagram………………………………………………………………...…………….
Disclaimer…………………………………………………………………………………….
Warranty…………………………………………………………………...…………………
Product Registration………………………………………………………...………………
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- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BYA PROFESSIONALAND IN
ACCORDANCE WITH NATIONALAND LOCAL ELECTRICAL CODES.

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IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING – TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance
with all applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or
other hidden utilities.
3) Before servicing or cleaning unit, SWITCH POWER OFF AT SERVICE PANEL.
4) Clean fan, filter, if any, and grease laden surfaces frequently.
NOTE - This warranty is invalid without an authorized agent’s
receipt or if unit is damaged due to misuse, poor
installation, improper use, mistreatment, negligence or
any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried
out without the supervision of KOBE RANGE HOODS
authorized agents will automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for
any damages to personal property or real estate or any
bodily injuries whether caused directly or indirectly by
the range hood.
WARNING – TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
• Keep fan, filter, if any, and grease-laden surfaces clean.
• Always turn hood ON when cooking at high heat.
• Use high settings on cooking range ONLY when necessary. Heat the oil slowly on low to
medium setting.
• Do not leave cooking range unattended when cooking.
• Always use cookware and utensils appropriate for the type and amount of food prepared.
• Use this unit only in the manner intended by the manufacturer.
• Before servicing, switch power off at service panel and lock service panel (if possible) to
prevent power from switching on accidentally.
• Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan, filter
and oil containers.

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What to Do In The Event Of a Range Top Grease Fire
-SMOTHER FLAMES with a close fitting lid, cookie sheet, or metal tray, and then turn off the
burner. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If
the flames do not go out immediately, EVACUATE THE AREA AND CALL THE FIRE
DEPARTMENT or 911.
- NEVER PICK UP A BURNING PAN – You may get burned.
-DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
- Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
-Open all doors and windows to disperse the gas. If you still smell gas, call the Gas
Company and Fire department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials
and vapors.
2) To reduce the risk of fire, use only metal ductwork.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch may cause ignition or an explosion.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing.
If equipped, the fluorescent light bulb contains small amounts of mercury,
which must be recycled or disposed of according to Local, State, and
Federal Codes.

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COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
Range Hood Box Duct Cover Box (Sold Separately)
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Instructions Manual
{D} Plastic Plate
{E} Charcoal Filter Set
(Model No. RH-CF01)
- Charcoal Filter x 2
- Mesh Filter x 2
- Safety Screen x 2
- Oil Container x 2
- Screw x 2
{A}
{B} {C}
{D} {E}
***Only used with purchase
of duct cover. ***Attached to hood
{F} KOBE Duct Cover (Model No. RA1020DC)
{G} Screws Package
{H} Duct Cover-Mounting Bracket
{I} Hood-Mounting Bracket
{F}
{G} {H}
{I}

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INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
Calculate the length of the installation, before installing the hood. (All calculation is measure in
inches.)
- FOR UNDER THE CABINET -
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top
to Hood Bottom (Re
commended
27” to 30”)
D = Height of Hood
E = Height of the Cabinet
- FOR STAND ALONE (WITH OPTIONAL DUCT COVER) -
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C = Preferred Height of Counter Top
to Hood
Bottom (Recommended
27” to 30”)
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

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UNDER THE CABINET INSTALLATION
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT
IS NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING, OR
SERVICING.
Preparation before Installation
- Temporarily wire the hood to test for proper operation before installing.
- Peel protective film off the hood (if any).
- For installing under the cabinet with recessed bottom, attach 4-inch wide wood filler
strips (not included) on each side. Refer to Figure 1.
- Measure and create access opening for electrical wires under the cabinet.
Hood Installation
CAUTION: If required to move the cooking range to install the hood, turn off the power on an
electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Puncture the knockout holes. Refer to Figure 2.
Figure 1 Figure 2
2. Unscrew the six screws on the bottom casing. Remove the bottom casing as shown in
Figure 3. If necessary, arrange the electrical wire to run through the 1” diameter hole on
the hood.
3. Use calculation on Table 1 and measurements on page 14 as references. Center the hood
in place beneath the cabinet and flush with the front of the cabinet. Refer to Figure 4.
Figure 3 Figure 4

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4. Draw electrical wires through cabinet access opening.
5. Place screws (not provided) into the exact center of each knockout hole. Make sure all
screws are in place before tightening screws. CAUTION: MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
6. Connect the electrical wires. Refer to “Wiring to Power Supply.” If necessary to hide the
electrical wire connections, push wires back into the wiring box. Access the wire
connections underneath the hood by removing the bottom casing from the six screws.
Before reattaching the bottom casing, make sure wires do not slip between motors,
impellers, or any moving parts to prevent any damage. NOTE: Be careful when using
electrical screwdriver, damage to the hood may occur.
Wiring to Power Supply
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.
- Connect three wires (black, white and green) to house wires and cap with wire connectors.
- Connect according to color: black to black, white to white, and green to green.
- Test the operation of the hood before moving on to next step. Make sure power is supplied
to the hood.
Final Assembly
7. Turn power ON in control panel. Check all lights and fan operation.
8. Make sure to leave this manual for the homeowner.

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STAND ALONE INSTALLATION
***This installation only applies with the purchase of an optional duct cover (Model No. RA1020DC).
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT
IS NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR
SERVICING.
Preparation before installation
- Temporarily wire the hood to test for proper operation before installing.
- Peel protective film off the hood and the duct cover (if any).
- If necessary, prepare back wall frame with cross framing lumber for secure installation.
Using references on Table 2 and measurements on page 14, decide the level of the
lumber. Refer to Figure 5.
Hood Installation
CAUTION: If required to move the cooking range to install the hood, turn off the power on an
electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Remove the five screws at the center of the hood top. Use the five screws to attach the
plastic plate onto the hood as shown in Figure 6. NOTE: Disregard the hole through the
plastic plate.
2. If necessary, attach two rubber stands (provided) with two (4x8 mm) screws (provided) to
the back of the hood.
Figure 5 Figure 6
3. Attach the hood-mounting bracket to the back of the hood with six (3/16 x 3/8 mm) screws
(provided) as shown in Figure 7.
4. Use the references on Table 2 and the measurements on page 14 to decide the level of
the hood. Position two mounting screws (not provided) on the wall, leaving 1/8” away
from the wall. Refer to Figure 8.

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Figure 7 Figure 8
5. Align hood-mounting bracket to the two screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall. CAUTION: MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
Duct Cover Installation
6. Mark the position of the duct cover-mounting bracket. Use reference Efrom Table 2 and
measurements on page14. Attach and secure duct cover-mounting bracket with two
screws (not provided). Refer to Figure 9. NOTE: Inner duct cover will cover the duct
cover-mounting bracket.
7. Connect electrical wires. Refer to “Wiring to Power Supply.” If necessary to hide the
electrical wire connections, push wires back into the wiring box. Access the wire
connections underneath the hood by removing the bottom casing. Before reattaching the
bottom casing, make sure wires do not slip between motors, impellers, or any moving
parts to prevent any damage. NOTE: Be careful when using electrical screwdriver,
damage to the hood may occur.
8. Slide the inner duct cover up 2 inches before sliding entire duct cover onto the hood.
Refer to Figure 10.
Figure 9 Figure 10
9. Adjust the height of the inner duct cover to the duct cover-mounting bracket. Secure
inner duct cover with two (4x8 mm) screws (provided) as shown in Figure 11.
Mounting
Screws