Kodak dryview 8300 Reference manual

Kodak DryView
8300/8600/8610 LASER IMAGING SYSTEMS
Service Bulletins

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
©Eastman Kodak Company, 2004 Eastman Kodak Company Restricted Pub No. 7F6652
SERVICE BULLETIN NO. 884 June 2004
Kodak DryView 8300 LASER IMAGER
Service Codes: 1425, 1426, 1427
New Solution for EC 27 or EC 28
Caused by FILM Stalling in the PROCESSOR
Purpose
The purpose of this Service Bulletin is to communicate that the cause of, and solution for, FILM
stalling in the PROCESSOR has been determined.
Description
The main cause of FILM stalling in the PROCESSOR is the inability of the RUBBER IDLER
ROLLER at the entrance to the PROCESSOR to turn freely as FILM enters the PROCESSOR. This
condition causes the FILM to slip and after some time, the software times out and displays EC 27 or
EC 28.
Note: EC 28 is usually caused by FILM slipping at the entrance to the PROCESSOR. However, the
EC is displayed when the FILM does not exit in the time expected by the software. This is
because if the FILM gets a slow start into the PROCESSOR, the FILM may eventually pass
through the PROCESSOR, but the FILM still does not exit in the time expected by the
software.
Solution
If an IMAGER experiences repetitive EC 27 or EC 28 errors, replace the gray plastic BUSHINGS
that hold the RUBBER IDLER ROLLER in place with a pair of METAL BALL BEARING
BUSHINGS (7E9722). Replace the gray plastic BUSHINGS only at the PROCESSOR entrance.

Printed in the USA. Pub No. 7F6652
©Eastman Kodak Company, 2004
Rochester, NY 14650 HEALTH IMAGING
Service Information
Gary Ketch, Service Engineer-Oakdale
For more information please contact:
Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910
Kodak and DryView are trademarks of Eastman Kodak Company.

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
Eastman Kodak Company, 2004 Eastman Kodak Company Restricted Pub No. 7F6199
SERVICE BULLETIN NO. 860 APRIL 2004
Kodak DryView 8300 LASER IMAGER
Service Codes: 1425, 1426, 1427
ProComm Plus COMMUNICATIONS PROGRAM To Be Used When Uploading System
Software
Purpose
The purpose of this Service Bulletin is to communicate that the Hyperterminal
COMMUNICATIONS PROGRAM does not function adequately when used with the newest models
of LAPTOP COMPUTERS.
Description
The inefficiency of the Hyperterminal COMMUNICATIONS PROGRAM, when used with the new
higher-speed LAPTOP COMPUTERS, can cause it to take up to four hours to upload new system
software into the Kodak DryView 8300 LASER IMAGER. The Pro Comm Plus
COMMUNICATIONS PROGRAM is a more sophisticated program that will allow software
uploads to take no longer than 10-12 minutes. In addition, the ProComm Plus
COMMUNICATIONS PROGRAM will provide an estimate of the total time required for a software
upload as well as a progress gauge.
Procedure
The next time you install a software upgrade in a Kodak DryView 8300 LASER IMAGER, follow
the procedure in paragraph 2-9-2 in the SERVICE MANUAL for the Kodak DryView 8300
LASER IMAGER.

Printed in the USA. Pub No. 7F6199
©Eastman Kodak Company, 2004
Rochester, NY 14650 HEALTH IMAGING
Gary Ketch, Service Engineer-Oakdale
For more information please contact:
Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910
Kodak and DryView are trademarks of Eastman Kodak Company.

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
SERVICE BULLETIN NO. 26 NOVEMBER 2003
1425, 1426, 1427 Kodak DryView 8300 LASER IMAGER
Procedure to Reduce Film Errors (EC33)
Purpose
The purpose of this Service Bulletin is to communicate that there is a relatively easy way to reduce
the number of film-feed retries and failures that result in EC 33. On your next service call, examine
the Error Log, which can be accessed from the Test Menu (911). If there are EC 33s listed in the log,
perform the procedure below.
Details
Excessive pressure applied to the film by the registration foam, on the left side of the FILM TRAY,
can cause film-feed retries and failures. The easiest way to reduce this pressure is to remove the
middle third of the six-inch foam that holds the film in place.
Procedure
With a ruler and a sharp knife, measure, cut and remove the middle two inches of the registration
foam as shown in the illustration. Be sure to remove only the middle two inches of foam. Clear the
FILM TRAY of all foam debris resulting from the cuts.
Removing Middle Two-Inch Section of Registration Foam
Eastman Kodak Company, 2003 Pub No. 7F3182

Gary J. Ketch, Service Engineer-Oakdale
For more information please contact:
Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910
Kodak and DryView are trademarks.
Printed in the USA. Pub No. 7F3182
©Eastman Kodak Company, 2003
Rochester, NY 14650
HEALTH IMAGING

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
ãEastman Kodak Company, 2002 Pub No. 8E7557
SERVICE BULLETIN NO. 25 November 2002
1425, 1426 and 1427 Kodak DryView 8300 LASER IMAGER
GAS SHOCK ABSORBER May Allow TOP COVER to Close
Purpose
The purpose of this service bulletin is to communicate that if the GAS SHOCK ABSORBER becomes weak,
it may allow the TOP COVER to close even if the operator does not want it to close.
Procedure
On the next service call and then during each PM call thereafter, check the operation of the GAS SHOCK
ABSORBER (SP78-8100-0495-8) that is used to keep the TOP COVER open. If it fails to securely hold the
TOP COVER in its full open position, replace it.

Printed in the USA. Pub No. 8E7557
©Eastman Kodak Company, 2002
Rochester, NY 14650 HEALTH IMAGING
Gary Ketch, Service Engineer-Oakdale
For more information please contact:
Eastman Kodak Company
Health Imaging
1 Imation Way
Discovery Building 3B-62
Oakdale, MN 55128-3414, USA
1-800-328-2910
Kodak and DryView are trademarks.

SERVICE BULLETIN
Health Imaging Products
Eastman Kodak Company, Health Imaging, Rochester, NY 14650
ãEastman Kodak Company, 2002 Pub No. 8E6997
SERVICE BULLETIN NO. 24 October 2002
1425, 1426 and 1427 Kodak DryView 8300 LASER IMAGER
Scratch Reduction Tool Available
Purpose
The purpose of this service bulletin is to provide information about a new tool that can be used to reduce
repetitive scratching caused by particles or nicks on the FILM GUIDE SCOOP.
Procedure
To assist in the removal of repetitive scratches caused by particles or nicks on the lower FILM GUIDE
SCOOP order the CROCUS CLOTH KIT 8E2083.
The CROCUS CLOTH is inserted manually onto the SCOOP, in the same manner as a piece of film would
travel on the scoop. It is then rubbed against the entire length of the SCOOP so that it reaches the top edge,
near the CAPSTAN ROLLER.
Once the polishing process is complete, clean the SCOOP thoroughly with an alcohol wipe such as a
TX-1065 to remove any particles that were dislodged by the CROCUS CLOTH.