KOMDRUCK IDP User manual

a member of the KOMDRUCK
g
roup
KOMDRUCK Systeme GmbH
Benzstrasse 2a
64646 Heppenheim (Germany)
Tel: [phone]
Fax: [phone]
Mail: [email protected]
www.komdruck.com
IDP
Ink-Document-Printer
Users Manual
KOMDRUCK IDP (Ink-Document-Printer)
1. revision, October 2004
2. revision, January 2009
Copyright 2004, 2009 KOMDRUCK Systeme GmbH
Notice:
The information contained in this document is subject to change without
notice.
KOMDRUCK makes no warranty of any kind with regard to this material
including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
KOMDRUCK shall not be liable for any errors or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
All rights reserved. Reproduction, adaptation, or translation of this
material is prohibited without prior written permission of KOMDRUCK
Systeme GmbH, except as allowed under copyright laws.
Acknowledgements:
Microsoft, MS, MS-DOS, Windows, and XP are registered trademarks of
Microsoft Corporation.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

Page
Scope of delivery of KOMDRUCK IDP (Ink-Document-Printer) ................................2
Printer.......................................................................................................................2
Accessories ..............................................................................................................2
Terms and conventions.............................................................................................3
Terms........................................................................................................................3
Conventions..............................................................................................................3
Symbols....................................................................................................................3
Connectivity..............................................................................................................4
Parallel port...............................................................................................................4
USB-port...................................................................................................................4
Network port (optional)..............................................................................................4
250-sheet paper tray (optional).................................................................................5
Installation.................................................................................................................5
Printer driver installation on a Windows XP computer ..............................................7
Printer driver installation on a Windows7 computer................................................18
Installation of the Toolbox.......................................................................................24
Work with the toolbox..............................................................................................28
Exit the Toolbox......................................................................................................33
Overview.................................................................................................................34
Printing a document................................................................................................36
Troubleshooting......................................................................................................37
Printer is not printing...............................................................................................37
Check printer-LEDs.................................................................................................37
Despite pressing the power button the printer remains switched off.......................39
Check printer cable connections.............................................................................39
Printer is still not printing.........................................................................................40
Paper problems ......................................................................................................40
Poor print quality.....................................................................................................41
Document is misprinted ..........................................................................................42
Photos are not printed correctly..............................................................................43
Printer is slow .........................................................................................................44
If you continue having problems.............................................................................44
Disposal..................................................................................................................44
Technical specification............................................................................................45
2
Scope of delivery of KOMDRUCK IDP (Ink-Document-Printer)
Your printer will be delivered with the following content:
Printer
(packed in plastic bag and foam sleeve)
Accessories
1. Power supply
(the appearance may differ from
the picture shown, possibly a seperate
power cable is included )
2. CD with printer driver
3. Document input tray
4. Document output tray
5. Tri-Color print cartridge *
6. Black print cartridge*
* not included in the scope of
delivery for each country!
If the content is not complete, please contact your local dealer or KOMDRUCK
Systeme GmbH.
2

3
Terms and conventions
The following terms and conventions are used in this user’s manual.
Terms
The KOMDRUCK ILP is also specified as ILP printer or simply as printer.
Conventions
•Marks a listing
Marks instructions as shown on pictures
⇒Marks a result of action
MAJUSCULES mark commandos, instuctions/functions and key symbols.
Symbols
A Note icon indicates that additional information is provided:
Note:
The printer can also be used with only one printer cartridge.
The Caution icon indicates possible damages of the KOMDRUCK ILP –Printer or of
other devices:
Caution:
Do not touch nozzles or copper contacts of the printer cartridge.
The Warning icon indicates possible harms to you or others:
Warning:
Keep print cartridges out of the reach of children!
4
Connectivity
There are several connection options:
•parallel port
•USB-port
•network port (optional)
Parallel port
Acquire by purchase the parallel cable type IEEE-1284
(for Windows 2000- or Windows XP-operating systems).
USB-port
Acquire by purchase the USB 2.0 cable.
(for Windows 2000- or Windows XP-operating systems).
the cable should not be longer than 3 meter.
Network port (optional)
The printer can also be connected with a Fast Ethernet Print Server to a network
(optional). Connect the Fast Ethernet Print Server to the parallel port and connect
the print server via Ethernet-network cable to the LAN.
similar figure

5
250-sheet paper tray (optional)
The 250-sheet Plain Paper Tray Accessory expands the paper capacity of your
printer to 250 sheets. It is useful for high-volume printing and for occasions when
you want to use special media such as letterhead paper or plain paper. Please
contact your local dealer or KOMDRUCK.
Installation
1. Attach document input tray to the front of printer by hanging it in the slots
positioned at both sides of the document feed.
2. Attach the document output tray to the back of the printer by sliding it under
the hooks.
6
3. Connect the power supply to the power input socket of the printer.
4. Connect the power supply to the power outlet.
5. Push power button
6. Check if printer is turned on.
7. Open top cover.
8. Unpack print cartridges and peel the pink (colored) protection film off the tri-
color print cartridge.
9. Lift the latch of the print cartridge cradle.
Caution:
Do not touch nozzles or copper contacts!

7
10. Insert new cartridges with contacts backwards and slide it into the print
cartridge cradle.
11. Push down the print cartridge latch until it snaps in.
12. Now insert the black print cartridge and close top cover
13. Insert a plain A4/Letter sized sheet of paper. The printer will start printing a
print head calibration pattern.
Note:
After each print head exchange the printer calibrates the print heads. Insert a plain
A4/Letter sized paper sheet!
14. Insert the printer driver CD and follow the instructions
Printer driver installation on a Windows XP computer
This section will explain the installation process on a Windows XP computer. If you
want to install the printer driver in Windows7 please see next section.
Note:
Connect the printer to the computer AFTER the driver installation!
8
1. Insert the driver CD in the CD drive. The CD should boot automatically and
the driver installation setup- wizard opens click on “WEITER” button to
continue.

9
2. The installation setup will begin as soon as you click on the
„INSTALLIEREN“ button.
3. All necessary files will be transferred. This may take a while.
10
4. When the installation is complete the following dialog is displayed. Make sure
to check „KOMDRUCK IDP Treiberinstallation starten“ and click the
“FERTIGSTELLEN” button“.
5. The following window will open and all available operating systems will be
displayed. Chose your operating system and click the applicable button.

11
6. After clicking on the „Windows XP“ button, the installation wizard will open.
Click „WEITER“ to continue.
7. The installation will be started.
12
8. If the „Windows Logo Test“ message appears click on the „CONTINUE
ANYWAY“ button to continue.
9. The installation will be continued. This may take a while.

13
10. The installation will be complete when clicking on the „FINISH“ button.
14
11. Click on „OK“ to make the special functions of the KOMDRUCK IDP
available.
Note:
There will be NOo toolbox on a Windows XP computer installed! To use the special
functions you need to open the printer properties.
12. Connect the printer with the computer. After that the message “Found New
Hardware” will pop up.
Note:
There is no USB or parallel cable included in the scope of delivery!
12 12

15
13. After the correct connection of the printer, Windows will notify you that it had
found new hardware and the installation wizard for newly recognized
hardware will appear. Please continue as follows:
Choose an option, e.g. „No, not this time“. Click on the “NEXT” button to
continue.
16
14. Now select „Install software automatically (Recommended)” and click on the
“NEXT” button to continue.
15. The operating system will now notify you that the driver you wish to install
was not tested by Microsoft. Click on the “CONTINUE ANYWAY“ button to
continue.

17
16. Installation will be started and all necessary files will be copied. This may
take a while.
17. Wait until the installation is completed. The following dialog box will appear.
Click “FINISH”. You can work with the printer now.
18
Printer driver installation on a Windows7 computer
Note:
Connect the printer to the computer AFTER the driver installation!
Insert the printer driver CD into the CD drive. The CD should start automatically.
When the „AutoPlay“ message appears please click on „Install or run program from
your media“ to begin installation.

19
1. The User Account Control window will open. Click on „YES“ to continue.
2. After you confirmed with „Yes” the device driver setup installation will start.
Click on the “WEITER” button to continue.
Setup.exe
20
3. Installation will start when you click on the „INSTALLIEREN“ button.
4. The installation files will be copied to the computer. This may take a while.

21
5. To finish the setup wizard click on the „FERTIGSTELLEN“ button. Make sure
to tick „KOMDRUCK IDP Treiberinstallation starten“.
6. The following window will open and all available operating systems will be
displayed. Chose your operating system and click the applicable button.
22
7. After pressing the „Windows7“ button the User Account Control will appear
again. Click on the “YES” button to continue.
8. The Device Driver Installation Wizard will open. Click on the “NEXT” button
to continue.
Setup.exe

23
9. The driver installation begins. This may take a while.
10. Windows security message appears. Click on „Install this driver software
anyway“ to continue.
24
11. To finish the Device Driver Installation Wizard click on the „FINISH“ button to
continue with the toolbox installation.
Installation of the Toolbox
If you followed the installation instructions properly you will now be able to install the
toolbox.
The toolbox allows you to use the special functions of the printer independently of
the printer driver. The toolbox permanently communicates with the printer. All
changes or current settings will be displayed in real time on the computer screen.
Note:
The toolbox does NOT work with Windows XP.

25
1. Click on the „WEITER“ button to continue with the installation of the toolbox“.
2. Click on the “INSTALLIEREN“ button to continue.
26
3. Installation begins. This may take a while.
4. To finish the installation process click on the „FERTIGSTELLEN“ button.

27
5. The toolbox has been installed and is ready to use. Connect the printer with
the computer. The “Installing device driver software” message in the taskbar
will pop up.
Note:
There is no USB or parallel cable included in the scope of delivery!
6. The printer is ready to use as soon as the message below appears. Click on
“CLOSE” to finish the installation process.
Read in the next section how to start and how to work with the toolbox.
5 5
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Work with the toolbox
The toolbox serves to make printer settings and to use the special functions. The
toolbox can be used independently of the printer driver and communicates
permanently with the printer. It displays the actual status of the printer. To start the
toolbox proceed as indicated below.
Note:
The toolbox does NOT work with Windows XP.
1. Go to „START/ PROGRAMS/STARTUP/KOMDRUCK IDP TOOLBOX“ to
start the toolbox.

29
2. As soon as you clicked on „KOMDRUCK IDP TOOLBOX“ the KOMDRUCK
IDP icon appears in the taskbar (lower left side of the desktop). Depending
on your operating system settings, continue as follows:
a. The IDP icon appears in the taskbar.
Right-click on the icon and then select „IDP TOOLBOX“
b. If the IDP icon is not displayed, click on
A small window will open where you should see the IDP icon. Right-click
on the icon and the select „IDP TOOLBOX“.
30
3. The „KOMDRUCK IDP Programmstart“ pops up and the communication with
the printer will be established.

31
4. The toolbox screen opens. Below is an explanation of what functions are
available and what setting can be made:
1 Select Printer
If you are using multiple IDP printer on one computer you may choose
the one that you want to configure.
2 Paper feed (safety function to avoid misprinted of documents)
With the activated „Secure Feed“ the media will be fed and aligned as
usual. After that if the media is moved outside the selected tolerance,
the printer will abort the print job and ejects the media without printing.
Re-insert the media and press the resume button
3 Paperdump
Choose where the printed media should be ejected. If you select
„Front“ (the media will be ejected where you have inserted it) you need
to set the dry time otherwise the printout will smear because the media
will pass the print path.
4 Auto-Alignment-off
If you deactivate the auto-alignment sensor you have to position the
media at the left edge of the slot. The deactivated sensor won’t scan
the media edges.
5 Alignment
This function allows you to realign the print positiopn on the media. In
case the print out is shifted to the left, enter a value in „left X“ and the
printout will be realigned to the right according to the value entered.
Default print position is at 0mm (X- and Y-Axis).
1
3
4
9
8
7
2
5
6
10
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6 Send Data to Printer
You need to confirm every setting with the „Send Data to Printer“
button. If this is not done the printer still uses the previous settings.
7 Miscellaneous Buttons
- Default
This resets the toolbox to the default settings.
- Help
You will find answers to the toolbox functions
- Cancel
Close the toolbox window. After closing the toolbox you will see
the toolbox icon in the task bar (lower right side of screen). This
means that the toolbox is still running in the background so that
the pop-up are still working.
- Homepage
If your computer is connected to the internet, you may access the
KOMDRUCK website by clicking this button.
- Manual
If you have questions regarding the functions of the printer you
may open theis user’s manual as a pdf file. You need to download
the free Adobe PDF Reader in order to open the file.
8 Pen Cleaning
If your printed pages are missing lines or dots, or if they contain ink
streaks, the print cartridges may need to be cleaned. You may choose
between Normal, Medium and super cleaning. If your printouts are still
missing lines or dots after Normal cleaning, please try the medium or
Super cleaning
Note:
Clean print cartridges only when it is necessary. Unnecessary cleaning wastes ink
and shortens the life of the cartridge
9 Pen Calibration
The printer automatically calibrates the print cartridges after a new
print cartridge is installed. You can also calibrate the print cartridges at
other times to ensure optimal print quality. The printer prints an
alignment pattern and reads it back with the blue light sensor.
10 Ink Levels
Approximate ink level of each print cartridge will be displayed.
The ink levels will be monitored permanently.

33
Exit the Toolbox
If you close the toolbox, the toolbox still runs in the background. To exit the toolbox
continue as follows:
a. The IDP icon appears in the taskbar.
Right-click on the icon and then select „BEENDEN“
b. If the IDP icon is not displayed, click on
A small window will open where you should see the IDP icon. Right-click
on the icon and the select „BEENDEN“.
34
Overview
With the buttons you can turn on/off the printer, cancel a print job, restart a print job
or select the print quality.
[1] Power button
The printer can be turned on and off with the power button. After pushing the button
it will take a couple seconds until the printer is ready. The power-LED starts flashing
when the computer processes data.
Caution:
Always turn on/off the printer with the power button. Switching on and off with a
connection plug board, surge protector or a (power outlet switch) can cause
damages to the printer and/or the cartridge can clog.
5 4 3
2 1

35
[2] Print quality selector button and –LED
Press the Print quality selector button to select a default print quality for the printer.
The print quality selector LED indicates the selected print quality.
[3] Resume button and –LED
The resume button flashes when a paper jam occurred or the printer is out of paper.
After the problem is solved press to resume printing.
[4] Print cartridge status symbol and –LED
The status-LED is lit or flashes when the cartridges have to be exchanged.
[5] Print cancel button
Cancel the current print job by pressing the print cancel button.
36
Printing a document
1. Place the print media on the input tray and gently insert into the manual paper
feed until you feel a slight resistance. You can insert the media at any position.
2. Start the print job.
3. The printer will align the media before the print.
The output tray can be extended. Pull out the extension when printing A4/Letter
sized paper.
Note:
A 250-sheet paper tray is optional available for the KOMDRUCK IDP.
1 Document input tray
2 Paper path
3 Document output tray

37
Troubleshooting
Printer is not printing
Check the following:
•The printer is connected to the power supply.
•All cables are connected properly.
•Printer is switched on.
•Print cartridges are installed correctly.
•Paper or other print media is inserted correctly in the tray.
•Top cover is closed.
Check printer-LEDs
The printer LEDs indicate status of the printer and possible problems.
•Power-LED flashes.
The printer initializes the print process.
LED stops flashing when printer has received all data.
•Resume-LED flashes.
Paper tray may be empty.
Refill paper tray.
Press the resume button on the front of the printer
Note:
There may be a paper jam!
•Print cartridge status-LED is on or flashing
Check ink level.
The function DISPLAY THE INK LEVELS on register tab SERVICES
checks which print cartridge is low on ink. Please change cartridge that is
low on ink. If no print cartridge is low on ink press the resume button.
If the print cartidge status-LED is still flashing switch printer off and on
again.
•If print cartridge status-LED is on and flashing
Make sure you inserted the correct print cartridges.
38
⇒Open the printer’s top cover, take the black cartridge out and close top cover
again.
If LED is off: a problem with this cartridge exists.
If LED continues flashing: open the top cover, reinsert black cartridge and
take the color cartridge out.
Manually clean print cartridges. After cleaning the print cartridges, reinsert them into
the printer.
If print cartridge status-LED still continues flashing replace print cartridge.
Print quality-LED is on or flashing:
By pressing one of the print quality button you can select the print quality.
•One icon is lit: The illuminated icon is the selected print quality.
•One icon is lit and another flashes: The illuminated icon is the selected print
quality for the current print job.The flashing icon is the selected print quality
for the next print job.
•One icon flashes: Either FastDraft or Maximum dpi has been selected as the
print quality from the printer software.
Note:
You cannot change the print quality for a document once the document begins
printing.
All LEDs are flashing:
•The printer may need a restart.
•Press power button to switch printer off and then to switch it on again.
•If LED is still flashing switch printer off.
•Disconnect the printer’s power cord out of the power outlet.
•Plug power cord back in the power outlet.
•Press power button to switch printer on.