Konica Minolta bizhub C550 Series User manual

User’s Guide [Network Fax Operations]

C550 x-1
Contents
Contents
Introduction ..................................................................................... x-13
ACKNOWLEDGEMENT: ............................................................... x-13
COPYRIGHT ................................................................................. x-13
EXEMPTION ................................................................................. x-13
Special Notice to User ....................................................................x-14
For Canada ................................................................................... x-14
For U.S.A. ..................................................................................... x-14
For New Zealand .......................................................................... x-16
For Europe .................................................................................... x-17
Available features ............................................................................ x-18
Confirming whether the original is scanned or not ....................... x-18
Sending after erasing shadows .................................................... x-19
Specifying a scanning area size on the original ........................... x-19
Sending originals of different sizes with one operation ................ x-20
Sending an original with fold lines ................................................ x-20
Sending long originals .................................................................. x-21
Sending double-paged originals .................................................. x-21
Specifying the binding position of double-sided originals ........... x-22
Sending after adjusting the density of background color ............ x-22
Sending after emphasizing character edges ................................ x-23
Sending a color fax ....................................................................... x-23
Prohibiting the print out of received originals
(Memory RX function) ................................................................... x-23
Explanation of manual conventions .............................................. x-24
Descriptions of original documents and paper ............................x-26
User’s guides ................................................................................... x-27
Printed manuals ............................................................................ x-27
User’s Guide CD manuals ............................................................ x-27
1 Before use
1.1 Precautions (Internet Fax) ................................................................1-2
System requirements ...................................................................... 1-2
E-mail transmission and reception ................................................. 1-2
1.2 Precautions (IP Address Fax) ...........................................................1-3
1.3 Features of Internet Fax ...................................................................1-4

C550 x-2
1.4 Features of IP Address Fax ..............................................................1-5
1.5 Using the control panel ....................................................................1-6
Control panel .................................................................................. 1-6
Screen displayed by Network Fax function ....................................1-9
1.6 Initial Settings ..................................................................................1-11
Required Settings (Internet Fax) ................................................... 1-11
Required Settings (IP Address Fax) .............................................. 1-12
1.7 Convenient function settings .........................................................1-13
1.8 User authentication and account track ........................................1-14
With user authentication (machine authentication) ...................... 1-14
With user authentication (external server authentication) ............ 1-14
With account track .......................................................................1-15
2 Transmission
2.1 General fax operation (Internet Fax) ................................................2-2
Sending an internet fax ...................................................................2-2
2.2 General fax operation (IP Address Fax) ..........................................2-8
Sending an IP Address Fax ............................................................2-8
2.3 Loading the original ........................................................................2-13
Loading the original into the ADF ................................................. 2-13
Loading the original on the original glass ..................................... 2-14
Faxing a multi-page original from the original glass ..................... 2-14
Sending the original using both ADF / Original glass ................... 2-16
2.4 Specifying transmission color settings (IP Address Fax) ............2-18
Specifying transmission color settings ......................................... 2-18
2.5 Specifying the scan conditions ......................................................2-20
Specifying Scan Settings ............................................................. 2-20
Original Type ................................................................................ 2-21
Simplex/Duplex ............................................................................ 2-22
Resolution ..................................................................................... 2-22
Density ..........................................................................................2-23
2.6 Specifying only one destination .....................................................2-24
Specifying from registered destination ......................................... 2-24
Searching the registered destination (Search text button) ...........2-25
Searching the registered destination (Address Type) ...................2-26
Searching the registered destination (Detail Search) ................... 2-27
Specifying by direct input ............................................................. 2-30
Performing an LDAP search (Search) ...........................................2-32
Performing an LDAP search (Advanced Search) .......................... 2-34

C550 x-3
2.7 Specifying multiple destinations (broadcast transmission) ........2-37
Specifying multiple destinations
(By registered destination and direct input) ................................. 2-38
Specifying multiple destinations (by Group button) ..................... 2-38
2.8 Send a fax with Program destination ............................................2-40
Sending a fax after specifying program destination ..................... 2-40
2.9 Checking the settings .....................................................................2-43
To check the settings ................................................................... 2-43
2.10 Operations while scanning .............................................................2-47
If original size cannot be detected ...............................................2-47
When memory overflows .............................................................. 2-48
Auto rotation of original ................................................................ 2-48
2.11 When unable to send fax ................................................................2-49
Redial ............................................................................................ 2-49
Auto redial function ...................................................................... 2-49
Redial confirmation screen ........................................................... 2-50
Manual redial (Current Jobs List) ..................................................2-51
2.12 Reserving the transmission ............................................................2-52
2.13 Stopping the transmission .............................................................2-54
Stopping during transmission ...................................................... 2-54
2.14 Checking the transmission reservation job ..................................2-55
2.15 Checking the communication result .............................................2-56
To check the communication result ............................................. 2-57
2.16 Fax Header Settings ........................................................................2-59
2.17 Faxing after previewing ..................................................................2-61
Preview screen ............................................................................. 2-61
Zoom ............................................................................................ 2-62
Page Rotation ............................................................................... 2-63
View Finishing ............................................................................... 2-64
Change Setting ............................................................................. 2-64
Previewing .................................................................................... 2-65
3 Reception
3.1 Reception (Internet Fax) ...................................................................3-2
Auto-acquisition ............................................................................. 3-2
Manual acquisition .......................................................................... 3-3
3.2 Reception (IP Address Fax) ..............................................................3-4
3.3 When unable to receive fax ..............................................................3-5
3.4 Temporary memory reception .........................................................3-6

C550 x-4
3.5 Maintaining a record during reception ............................................3-7
Reduction printing .......................................................................... 3-7
Printing by reducing to fit the paper ............................................... 3-8
Printing to equal size .................................................................... 3-14
Method of printing during reception ............................................. 3-15
3.6 Footer setting ..................................................................................3-17
4 Troubleshooting
4.1 Fax cannot be sent (Internet Fax) ....................................................4-2
4.2 Fax cannot be sent (IP Address Fax) ...............................................4-4
4.3 Fax cannot be received ....................................................................4-5
4.4 Error Messages .................................................................................4-7
Transmission System Error Code ................................................... 4-7
Reception system error code ......................................................... 4-8
4.5 If “Contact your Service Rep.” is displayed (Service Call) ..........4-10
5 Specifications
5.1 Specifications (Internet Fax) ............................................................5-2
5.2 Specifications (IP Address Fax) .......................................................5-4
6 Useful transmission functions
6.1 List of functions on the Settings screen .........................................6-2
Scan Settings ................................................................................. 6-2
Original Settings ............................................................................. 6-4
Communication Settings ................................................................ 6-5
6.2 Sending a fax after adjusting the density of background color
(Background Removal) .....................................................................6-6
Background Removal ..................................................................... 6-6
Sending the fax after adjusting the background ............................ 6-6
6.3 Sending the fax after accentuating the text edges (Sharpness) .. 6-9
Sharpness ....................................................................................... 6-9
Sending the fax after adjusting the sharpness ............................... 6-9
6.4 Sending the fax after erasing shadows (Frame Erase) ................6-12
Frame Erase ................................................................................. 6-12
Sending a fax after setting the Frame Erase ................................6-12
6.5 Sending double-paged originals page by page from right to
left (Book Copy) ...............................................................................6-16
Book Copy .................................................................................... 6-16
Sending the fax after specifying book scanning .......................... 6-16

C550 x-5
6.6 Sending a fax with the specified original scanning area
(Scan Size) .......................................................................................6-22
Scan Size ...................................................................................... 6-22
Sending the fax by specifying the scan size ................................ 6-22
6.7 Copying the original at the same time as sending the Fax
(Send & Print) ...................................................................................6-26
Send & Print .................................................................................. 6-26
Sending the fax after specifying Send & Print .............................. 6-26
6.8 Confirming that the original is scanned (TX Stamp) ....................6-28
TX Stamp ...................................................................................... 6-28
Sending the fax after specifying TX Stamp ..................................6-29
6.9 Sending a fax after specifying the filename of the scanned
data (Document Name) ...................................................................6-31
Original Name ............................................................................... 6-31
Sending the fax after specifying Original Name ........................... 6-31
6.10 Sending an original of varying sizes by a single operation
(Mixed Original) ...............................................................................6-33
Mixed Original ............................................................................... 6-33
Sending the fax after specifying Mixed Original setting ............... 6-33
6.11 Sending an original with folds (Z-Folded Original) .......................6-36
Z-Folded Original .......................................................................... 6-36
Sending the fax after specifying Z-Folded Original setting .......... 6-36
6.12 Sending a long original (Long Original) .........................................6-38
Long Original ................................................................................ 6-38
Sending the fax after specifying Long original ............................. 6-38
6.13 Specifying the binding position (Binding Position) ......................6-40
Binding Position ........................................................................... 6-40
Specifying binding positions ........................................................ 6-40
6.14 Faxing by reducing the effect of dust from the left partition
glass (Despeckle) ............................................................................6-43
About the Despeckle .................................................................... 6-43
To fax in the Despeckle mode ......................................................6-43
6.15 Sending the fax after reconfirming the destination
(Destination Check Display Function) ...........................................6-45
Destination Check Display Function ............................................ 6-45
Sending a fax after reconfirming the destination .......................... 6-45
6.16 Sending a fax after specifying the E-mail Subject or Body
(E-mail settings) ..............................................................................6-47
E-mail Settings ............................................................................. 6-47
Sending a Fax after specifying the E-mail Settings ...................... 6-47

C550 x-6
6.17 Specifying the way of adding the transmission source
information (Fax Header Settings) .................................................6-51
Fax Header Settings ..................................................................... 6-51
Specifying the Fax Header Settings ............................................. 6-51
7 Useful reception functions
7.1 Handling Originals received by memory .........................................7-2
Printing received documents .......................................................... 7-2
Deleting received documents ......................................................... 7-3
7.2 Printing at the time of reception ......................................................7-4
When [Duplex Print (RX)] is set to [ON] ..........................................7-4
8 Registering/Settings
8.1 Displaying the fax registration screen ............................................8-2
Displaying Create One-Touch Destination screen .........................8-2
8.2 Registering the Address Book .........................................................8-4
Registering the E-mail address in Address Book ........................... 8-4
Registering IP Addresses in Address Book .................................... 8-7
Registering in Address Book from Destination Setting screen ....8-10
Changing the Address Book ........................................................8-14
Deleting Address Book destinations ............................................8-15
8.3 Registering Group destinations .....................................................8-18
Registering Group destinations .................................................... 8-19
Changing Group destinations ....................................................... 8-21
Deleting registered Group destinations ........................................ 8-22
8.4 Registering Program destinations .................................................8-24
Registering program destinations ................................................ 8-24
Deleting program destinations ..................................................... 8-28
8.5 Changing the destination level (Apply Levels/Groups to
Destinations) ....................................................................................8-30
Apply Levels/Groups to Destinations settings .............................8-30
Changing destination levels ......................................................... 8-31
8.6 Registering E-mail subject and text ..............................................8-34
Registering E-mail subject ............................................................8-34
Changing E-mail subject ..............................................................8-36
Setting initial value of E-mail subject ............................................ 8-39
Deleting E-mail subject .................................................................8-40
Registering E-mail text .................................................................8-42
Changing E-mail text .................................................................... 8-44
Setting initial value of E-mail text ................................................. 8-46
Deleting E-mail text ......................................................................8-47

C550 x-7
8.7 Setting Memory RX User Box ........................................................8-49
9 Utility mode
9.1 Utility mode operation ......................................................................9-2
Displaying User Settings screen ..................................................... 9-3
Exiting User Settings screen .......................................................... 9-3
Displaying Administrator Settings screen ...................................... 9-4
Exiting the Administrator Settings screen ...................................... 9-5
9.2 Utility mode list ..................................................................................9-6
User Settings > Custom Display Settings > Fax/Scan Settings ..... 9-6
User Settings > Custom Display Settings > FAX Active Screen .... 9-7
User Settings > Custom Display Settings >
Search Option Settings .................................................................. 9-7
User Settings > Scan/Fax Settings >
Default Scan/Fax Settings .............................................................. 9-7
Administrator Settings > System Settings >
Power Save Settings ...................................................................... 9-8
Administrator Settings > System Settings >
Restrict User Access > Restrict Access to Job Settings >
Registering and Changing Address ................................................ 9-8
Administrator Settings > System Setting >
Restrict User Access > Restrict Operation >
Restrict Broadcasting ..................................................................... 9-8
Administrator Settings > System Settings >
Reset Settings > Job Reset > Next Job >
Reset Data After Job ......................................................................9-8
Administrator Settings > System Settings > Stamp Settings ......... 9-9
Administrator Settings > Administrator/Machine Settings >
Administrator Registration .............................................................. 9-9
Administrator Settings > Administrator/Machine Settings >
Input Machine Address .................................................................. 9-9
Administrator Settings > User Authentication/Account Track >
Limiting Access to Destination ....................................................... 9-9
Administrator Settings > Network Settings > TCP/IP Settings .... 9-11
Administrator Settings > Network Settings > E-Mail Settings >
E-Mail TX (SMTP) ......................................................................... 9-11
Administrator Settings > Network Settings > E-Mail Settings >
E-Mail RX (POP) ............................................................................ 9-12
Administrator Settings > Network Settings >
Network Fax Settings ...................................................................9-12
Administrator Settings > Network Settings >
Network Fax Settings ...................................................................9-13
Administrator Settings > Fax Settings > Header Information ....... 9-13
Administrator Settings > Fax Settings >
Header/Footer Position ................................................................ 9-14

C550 x-8
Administrator Settings > Fax Settings >
Line Parameter Settings ............................................................... 9-14
Administrator Settings > Fax Settings > TX/RX Settings .............9-15
Administrator Settings > Fax Settings > Function Settings >
Function ON/OFF Setting ............................................................. 9-16
Administrator Settings > Fax Settings > Function Settings >
Memory RX Settings ..................................................................... 9-16
Administrator Settings > Fax Settings > Report Settings ............ 9-17
Administrator Settings > Fax Settings >
Network Fax Settings ...................................................................9-18
Administrator Settings > Fax Settings > Job Settings List ........... 9-18
Administrator Settings > Security Settings > Security Details >
Manual Destination Input ..............................................................9-19
Administrator Settings > Security Settings > Security Details >
Restrict Fax TX ............................................................................. 9-19
Administrator Settings > Security Settings > Security Details >
Hide Personal Information ............................................................ 9-19
Administrator Settings > Security Settings > Security Details >
Display Active Log ........................................................................ 9-19
9.3 Setting the initial state of Fax/Scan screen (Scan/Fax Settings)
is set. ................................................................................................9-20
Scan/Fax Settings ........................................................................ 9-21
9.4 Setting the screen during fax operation (FAX Active Screen) .... 9-23
Setting the FAX Active Screen ..................................................... 9-23
9.5 Specifying differentiation of uppercase/lowercase letters
when searching destinations (Search Option Settings) ..............9-26
Search Options Settings ............................................................... 9-26
9.6 Setting initial setting value of fax function
(Default Scan/Fax Settings) ............................................................9-28
Default Scan/Fax Settings ............................................................ 9-28
9.7 Specifying the power save transition conditions
(Enter Power Save Mode) ...............................................................9-30
Setting Enter Power Save Mode ..................................................9-30
9.8 Specifying the prohibitions to cause a change in destination
registration (Registering and Changing Address) ........................9-33
Specifying Settings for Registering and Changing Address ........9-33
9.9 Setting prohibitions for sending to multiple destinations
(Restrict Broadcasting) ...................................................................9-35
Setting prohibitions for sending to multiple destinations ............. 9-35
9.10 Specifying whether to reset the destination and settings
(Reset Data After Job) ....................................................................9-37
Setting Reset Data After Job ........................................................9-37

C550 x-9
9.11 Specifying stamp printing specifications (Stamp Settings) ........9-40
Specifying stamp settings ............................................................ 9-40
9.12 Protecting the destination information
(Limiting Access to Destinations) ..................................................9-43
Registering the Groups ................................................................. 9-43
Specifying destination level settings ............................................ 9-46
9.13 Registering E-mail address of administrator
(Administrator Registration) ...........................................................9-49
Registering Administrator ............................................................. 9-49
9.14 Registering E-mail address of this machine
(Input Machine Address) .................................................................9-51
Registering machine address ....................................................... 9-51
9.15 Setting TCP/IP (TCP/IP Settings) ...................................................9-53
Specifying TCP/IP Settings .......................................................... 9-53
9.16 Specifying E-mail transmission settings (E-Mail TX (SMTP)) ......9-56
Specifying E-mail Transmission (SMTP) Settings ........................ 9-57
9.17 Specifying E-mail reception Settings (E-Mail RX (POP)) .............9-59
Specifying E-mail RX (POP) Settings ............................................ 9-60
9.18 Validating Network Fax function
(Network Fax Function Settings) ...................................................9-62
Setting Network Fax Function ...................................................... 9-62
9.19 Specifying SMTP transmission and reception settings
(Network Fax Settings) ...................................................................9-65
Specifying SMTP TX and RX Settings ..........................................9-66
9.20 Registering transmission source name and fax number
(Header Information) .......................................................................9-69
Registering Header Information .................................................... 9-69
9.21 Specifying the method of setting the transmission source/
reception information (Header/Footer Position) ..........................9-73
Setting Header/Footer Position .................................................... 9-74
9.22 Specifying Transmission/Reception Mode
(Line Parameter Settings) ...............................................................9-76
Specifying Line Parameter Setting ...............................................9-76
9.23 Settings of transmission and reception mode
(TX/RX Settings) ..............................................................................9-79
Specifying TX/RX Settings ............................................................ 9-80
9.24 Specifying Function ON/OFF Settings
(Function ON/OFF Setting) .............................................................9-82
Specifying Function ON/OFF Setting ........................................... 9-82