Konica Minolta magicolor 2400W User manual

magicolor 2400W
WarrantyExchange
Guide
®
1760665-001B

Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC. All other trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2005 KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC., One
Magnum Pass, Mobile, AL 36618, USA. All Rights Reserved. This document may not
be copied, in whole or part, nor transferred to any other media or language, without
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.

Introduction 1
Introduction
Thank you for contacting a technical support representative to obtain
information about returning your printer for warranty exchange. Follow these
instructions very carefully.
If you need additional assistance, refer to the General Information Guide
(included with the original printer) or printer.konicaminolta.com for worldwide
sources of service and support.
Attention
Failure to follow these instructions could result in voiding your
warranty.
Exchange Procedure
Each of these steps is explained in detail in this guide.
1Unpack the exchange printer. See page 2.
2Prepare the original printer—turn it off, unplug the
power cord, and remove the interface cables and dust
cover.
See page 4.
3Move the consumables (the four toner cartridges, the
drum cartridge, and the transfer belt unit) from the origi-
nal printer to the exchange printer.
See page 6.
4Finish setting up the exchange printer—plug it in, attach
the interface cables, turn it on, install the dust cover, and
fill the tray with media.
See page 12.
5Repack the original printer, and call the shipper for
pickup. See page 14.

Unpack the Exchange Printer2
Unpack the Exchange Printer
Attention
Use caution when unpacking the exchange printer, so the packaging
(including the tape) can be used to repack the printer to be returned.
Exchange
1Unpack the exchange printer.
WARNING!
The printer weighs approxi-
mately 40 lbs/18 kg without
consumables. Be sure to have
help when lifting and moving it.
Exchange
2Remove the tape from the
outside of the exchange
printer.

Unpack the Exchange Printer 3
Exchange
3Open the input and exit trays
on the exchange printer.
Exchange
4Remove the fuser separators from the exchange printer.
See the instructions on the fuser separator tag for complete
details.
A
D
B
C

Prepare the Original Printer4
Prepare the Original Printer
Original
1Turn off the original printer, unplug the power cord, and remove
the interface cable.
A B
C

Prepare the Original Printer 5
Original
2Remove the media and dust cover from the original printer.
Original
3Close the top cover of the
original printer.
A B
C
c
d

Move the Consumables6
Move the Consumables
Toner Cartridges
Original
1Press the Rotate Toner key on the original printer to rotate the
toner cartridge rack, moving the cyan toner cartridge into removal
position.
Original
2Remove the cyan toner cartridge.
A
D
B
C
E

Move the Consumables 7
Original
3Repeat steps 1 and 2 three more times to move the original
printer’s remaining toner cartridges into removal position and
then remove them.
These three toner cartridges move into removal position in the
following order: black, yellow, and then magenta.
Exchange
4Press the Rotate Toner key on the exchange printer to rotate the
toner cartridge rack into position, so you can insert the cyan toner
cartridge.

Move the Consumables8
Exchange
5Insert the cyan toner cartridge into the exchange printer.
Exchange
6Repeat steps 4 and 5 three more times to rotate the toner
cartridge rack into position on the exchange printer, so you can
insert the remaining toner cartridges in the following order: black,
yellow, and magenta.
A
E
B
C
F
D

Move the Consumables 9
Drum Cartridge
Original
1Open the top cover of the original printer, and then carefully pull
out the drum cartridge.
Exchange
2Open the top cover of the exchange printer, and then carefully
insert the drum cartridge.
A B
A B

Move the Consumables10
Transfer Belt Unit
Original
1With the top cover of the
original printer still open,
disconnect the transfer belt
unit connector.
Original
2Remove two
screws—one on each
side of the transfer
belt unit.
Original
3Slide out the transfer belt
unit out of the original
printer, and then close the
top cover.
" Be careful not to
scratch the transfer
belt.
Exchange
4With the top cover of the
exchange printer still open,
slide the transfer belt unit
into place.

Move the Consumables 11
Exchange
5Install two screws—one
on each side of the trans-
fer belt unit.
Exchange
6Connect the transfer belt
unit connector.
Original
7Open the fuser tabs on the
original printer.
" It is important to
release the pressure
on the fuser roller
before shipping the
printer.
Original
8Close the top cover of the original printer.

Move the Power Cord, Interface Cables, and Dust Cover12
Move the Power Cord, Interface Cables, and
Dust Cover
Exchange
1Plug the power cord into the
exchange printer and into an
electrical socket.
Exchange
2Plug the interface cable into the
exchange printer.
Exchange
3Turn on the exchange printer.

Move the Power Cord, Interface Cables, and Dust Cover 13
Exchange
4Install the dust cover (2 pieces), and fill the tray with paper.
AB
C D
E F

Repack the Original Printer14
Repack the Original Printer
Original
1Replace the packing tape
on the outside of the original
printer.
Original
2Repack the original printer in the
carton in which the exchange printer
was shipped.
Original
3Securely tape the top flaps of the shipping carton closed.

Repack the Original Printer 15
Original
4In the Americas, clearly write the RMA (Return Merchandise
Authorization) number you received from your customer support
representative on the outside of the carton before calling the
shipper for pickup.
" If the RMA number is not prominently visible on the outside
of the return carton, we will not accept receipt.
Original
5Ship the printer, using the shipper and shipping label provided
with the exchange printer.