Konica Minolta bizhub C658 User manual

Security Operations
2016. 8
Ver. 1.01
User’s Guide
C658/C558/C458

bizhub C658/C558/C458 Contents-1
Contents
1 Security
1.1 Introduction ..................................................................................................................................... 1-2
Administrators.................................................................................................................................... 1-2
Compliance with the ISO15408 Standard ......................................................................................... 1-2
Operating Precautions ....................................................................................................................... 1-2
INSTALLATION CHECKLIST.............................................................................................................. 1-4
1.2 Security Functions .......................................................................................................................... 1-7
Check Count Clear Conditions .......................................................................................................... 1-7
1.3 Precautions for Operation Control ................................................................................................ 1-9
Roles of the Owner of the Machine ................................................................................................... 1-9
Roles and Requirements of the Administrator................................................................................... 1-9
Password Usage Requirements ........................................................................................................ 1-9
External authentication server control requirements ....................................................................... 1-10
Security function operation setting operating requirements............................................................ 1-10
Operation and control of the machine ............................................................................................. 1-10
Machine Maintenance Control......................................................................................................... 1-12
Precautions for using the printer driver............................................................................................ 1-12
1.4 Miscellaneous................................................................................................................................ 1-13
Password Rules ............................................................................................................................... 1-13
Precautions for Use of Various Types of Applications..................................................................... 1-14
Encrypting communications ............................................................................................................ 1-14
IPsec setting .................................................................................................................................... 1-14
Print functions.................................................................................................................................. 1-15
IPP printing ...................................................................................................................................... 1-15
Items of Data Cleared by Overwrite All Data Function .................................................................... 1-16
Fax functions.................................................................................................................................... 1-16
USB keyboard.................................................................................................................................. 1-16
Different types of boxes................................................................................................................... 1-17
Hardware and software used in the machine .................................................................................. 1-17
Firmware integrity verification function............................................................................................ 1-17
CS Remote Care function................................................................................................................ 1-18
Terminating a Session and Logging out .......................................................................................... 1-18
Authentication error during external server authentication.............................................................. 1-18
2 Administrator Operations
2.1 Accessing the Administrator Mode............................................................................................... 2-2
2.1.1 Accessing the Administrator Mode.................................................................................................... 2-2
2.1.2 Accessing the User Mode.................................................................................................................. 2-8
2.2 Enhancing the Security Function................................................................................................. 2-12
2.2.1 Items cleared by HDD Format ......................................................................................................... 2-14
2.2.2 Setting the Password Rules............................................................................................................. 2-15
2.2.3 Setting the Enhanced Security Mode .............................................................................................. 2-17
2.3 Protecting Machine from Illegal Firmware Update.................................................................... 2-20
Setting the FW Update (USB) Password ......................................................................................... 2-20
2.4 Preventing Unauthorized Access ................................................................................................ 2-23
Setting Prohibited Functions When Authentication Error ................................................................ 2-23
2.5 Canceling the Operation Prohibited State.................................................................................. 2-25
Performing Release Setting ............................................................................................................. 2-25
2.6 Setting the Authentication Method ............................................................................................. 2-27
2.6.1 Setting the Authentication Method .................................................................................................. 2-27
2.6.2 Setting the External Server .............................................................................................................. 2-30
2.7 ID & Print Setting Function........................................................................................................... 2-33
Setting ID & Print.............................................................................................................................. 2-33

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2.8 ID & Print Operation Setting Function......................................................................................... 2-35
Making ID & Print Operation Setting................................................................................................ 2-35
2.9 Auth. Operation Setting when print Documents are Stored Function ..................................... 2-36
Setting Auth. Operation Setting when print Documents are Stored Function................................. 2-36
2.10 System Auto Reset Function ....................................................................................................... 2-37
Setting the System Auto Reset function.......................................................................................... 2-37
2.11 User Setting Function ................................................................................................................... 2-39
Making user setting.......................................................................................................................... 2-40
2.12 Account Track Setting Function.................................................................................................. 2-45
Making account setting.................................................................................................................... 2-45
2.13 User Box Function ........................................................................................................................ 2-50
2.13.1 Setting the User Box........................................................................................................................ 2-50
2.13.2 Changing the user/account attributes and box password .............................................................. 2-55
2.13.3 Setting Memory RX.......................................................................................................................... 2-60
2.14 Changing the Administrator Password....................................................................................... 2-63
Changing the Administrator Password ............................................................................................ 2-63
2.15 Protecting Data in the HDD.......................................................................................................... 2-66
2.15.1 Setting the Encryption Key (encryption word) ................................................................................. 2-66
2.15.2 Changing the Encryption Key .......................................................................................................... 2-70
2.15.3 Setting the Overwrite HDD Data ...................................................................................................... 2-72
2.16 Overwrite All Data Function ......................................................................................................... 2-74
Setting the Overwrite All Data function............................................................................................ 2-74
2.17 Obtaining Job Log......................................................................................................................... 2-77
2.17.1 Obtaining and deleting a Job Log.................................................................................................... 2-77
2.17.2 Downloading the Job Log data........................................................................................................ 2-79
Job Log data.................................................................................................................................... 2-81
2.18 Setting time/date in machine....................................................................................................... 2-90
2.18.1 Setting time/date.............................................................................................................................. 2-90
2.18.2 Setting daylight saving time............................................................................................................. 2-93
2.19 SSL Setting Function .................................................................................................................... 2-95
2.19.1 Device Certificate Setting ................................................................................................................ 2-95
2.19.2 SSL Setting ...................................................................................................................................... 2-97
2.19.3 Removing a Certificate..................................................................................................................... 2-98
2.20 TCP/IP Setting Function............................................................................................................... 2-99
2.20.1 Setting the IP Address ..................................................................................................................... 2-99
2.20.2 Registering the DNS Server ........................................................................................................... 2-100
2.21 E-Mail Setting Function .............................................................................................................. 2-101
Setting the SMTP Server (E-Mail Server)....................................................................................... 2-101
3 User Operations
3.1 User Authentication Function ........................................................................................................ 3-2
3.1.1 Performing user authentication.......................................................................................................... 3-2
3.1.2 Accessing the ID & Print Document................................................................................................... 3-6
3.2 Change Password Function........................................................................................................... 3-8
Performing Change Password........................................................................................................... 3-8
3.3 Secure Print Function ................................................................................................................... 3-11
Accessing the Secure Print Document ............................................................................................ 3-11
3.4 User Box Function ........................................................................................................................ 3-14
3.4.1 Setting the User Box........................................................................................................................ 3-14
3.4.2 Changing the user/account attributes and box password .............................................................. 3-19
3.4.3 Accessing the User Box and User Box file ...................................................................................... 3-25

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4 Application Software
4.1 Data Administrator.......................................................................................................................... 4-2
4.1.1 Accessing from Data Administrator ................................................................................................... 4-2
4.1.2 Setting the user authentication method............................................................................................. 4-5
4.1.3 Changing the authentication mode.................................................................................................... 4-6
4.1.4 Making the user settings.................................................................................................................... 4-8
4.1.5 Making the account settings.............................................................................................................. 4-9
4.1.6 DNS Server Setting Function........................................................................................................... 4-10
4.1.7 E-Mail Setting Function.................................................................................................................... 4-11

1Security

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1.1 Introduction 1
1 Security
1.1 Introduction
Thank you for purchasing our product.
This User's Guide contains the operating procedures and precautions to be used when using the security
functions offered by the bizhub C658/C558/C458 machine. To ensure the best possible performance and ef-
fective use of the machine, read this manual thoroughly before using the security functions. The administrator
of the machine should keep this manual for ready reference. The manual should be of great help in finding
solutions to operating problems and questions.
This User's Guide (version 1.01) covers the following.
Administrators
<Administrator of the machine>
There are two types of administrators; one who is implemented on the machine in advance, and the other
who is registered by the implemented administrator. The former is called the built-in administrator and the
latter is called a user administrator. Below, the administrator of the machine means the build-in administrator.
<User administrator>
The user administrator is a user who is given the authority to operate the machine as an administrator. The
administrator of the machine or the user administrator can register the user administrator. Be sure that "Pre-
cautions for Operation Control" applies to the user administrator. For details, see page 1-9.
The differences from the administrator of the machine are as follows:
-The same procedure as a user applies to the user administrator when he or she changes the password
or fails authentication.
-To change password, log on to the User Mode.
<Note>
Below, the administrator collectively means both the administrator of the machine and the user administrator.
Compliance with the ISO15408 Standard
When the Enhanced Security Mode on this machine is set to [ON], more enhanced security functions are
available.
This machine offers the security functions that comply with the ISO/IEC15408 (level: EAL2) and U.S. Govern-
ment Approved Protection Profile - U.S. Government Protection Profile for Hardcopy Devices Version 1.0
(IEEE Std 2600.2TM-2009).
Operating Precautions
The machine gives an alarm message or an alarm sound (peep) when a wrong operation is performed or a
wrong entry is made during operation of the machine. (No "peep" alarm sound is issued if a specific sound
setting in Sound Setting of Accessibility Setting is set to [OFF].) If the alarm message or alarm sound is given,
perform the correct operation or make the correct entry according to the instructions given by the message
or other means.
The administrator must not leave the machine with each setting screen left displayed before, during, and after
access to each mode. If he or she has to leave the machine, make sure that he or she logs out and returns
the screen to the authentication screen.
The administrator must make sure that each individual general user logs out and returns the screen to the
authentication screen if he or she leaves the machine with each mode screen left displayed before, during,
and after access to each mode.
Model name bizhub C658/bizhub C558/bizhub C458/ineo+658/ineo+558/ineo+458
Version G00-10

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1.1 Introduction 1
If an error message appears during operation of the machine, perform steps as instructed by the message.
For details of the error messages, refer to the User’s Guide furnished with the machine. If the error cannot be
remedied, contact your service representative.
The Web Connection functions can be used only if the setting is made to accept "Cookie."
For any query, request, or opinion concerning the machine, please contact your dealer from which you pur-
chased your machine or Service Representative.
Any notice concerning this machine will be given in writing by the dealer from which you purchased your ma-
chine or Service Representative.

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1.1 Introduction 1
INSTALLATION CHECKLIST
This Installation Checklist contains items that are to be check by the Service Engineer installing this machine.
The Service Engineer should check the following items, then explain each checked item to the administrator
of the machine.
To Service Engineer
Make sure that each of these items is properly carried out by checking the box on the right of each item.
1. Perform the following steps before installing this machine.
Check with the administrator of the machine to determine if the security functions of this
machine should be enhanced. If the functions should be enhanced, check the following.
If the security functions are not to be enhanced, quit the operation without checking the
following.
Before installing the machine, check with the administrator of the machine to determine if
the following is confirmed.
• Whether the Service Engineer has been informed that the unpacking procedure is to
be performed by the Service Engineer in the presence of the administrator.
• Whether the machine has been under the control of the administrator of the machine
with a check made to ensure that evidently the machine has not been unpacked or
used.
The Service Engineer should obtain the administrator's consent to the performance of this
item.
If the machine has been unpacked, check with the administrator that it was the adminis-
trator who unpacked the machine and nobody but the administrator has gain access to the
machine after the unpacking. Then, obtain the administrator's consent to the performance
of the installation procedure for the unpacked machine before attempting to start the pro-
cedure. If the administrator's consent cannot be obtained, call the dealer.
I swear that I would never disclose information as it relates to the settings of this machine
to anybody, or perform malicious or intentional act during setup and service procedures
for the machine.
When giving a copy of the User's Guide, explain the following to the administrator:
• A digital signature is assigned to the data certified by ISO15408. To ensure integrity of
the file, have the administrator of the machine confirm the digital signature using the
property of the provided data file in the user's PC environment.
Confirm the digital signature as follows.
Right click the provided exe file to display the property screen.
Select [Digital Signatures] - [Details] - [General], and check that Konica Minolta, Inc. is
displayed in the Name of signer field.
Select [View Certificate] - [General]. Then, check that the signing time is within the val-
idated date of the certificate and that the certificate has been issued by a reliable cer-
tification authority.
Write down the serial number shown in [View Certificate] - [Details]. Access to the URL
for CRL Distribution Points and confirm that the serial number is not shown in
[Revocation List]. For confirmation, the Internet environment is required.
• Two versions are available, the HTML version and User's Guide Security Operations
(this User's Guide).
• This User's Guide must first be read and the conditions described in this User's Guide
take precedence over the HTML version.
• If the security functions of the machine are to be enhanced, the machine and its sur-
rounding environment should be set up and operated according to this User's Guide.
Refer to the Service Manual and perform the required installation and setup steps.
During the installation and setup procedure, make sure that no unnecessary parts are
mounted on the machine and have the administrator of the machine confirm that no un-
necessary parts are mounted on the machine.
• Explain to the administrator making him/her check the cover of the Service Manual to
be referred that it is for bizhub C658/bizhub C558/bizhub C458/ineo+658/ineo+558/
ineo+458 (Version: G00-10). Explain to the administrator that the following settings
must be performed referring to the manuals above.
• The Service Engineer must have the administrator confirm that the digital signature is
assigned to the firmware and the version of the firmware to be updated is the one that
is written on the Service Manual.

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1.1 Introduction 1
2. After this machine is installed, refer to the Service Manual and perform the following steps.
Check that the Fax Kit has been mounted and set up properly, if fax functions are to be
used.
After the installation, conduct transmission and reception tests to make sure that the Fax
Kit has been mounted and set up properly.
Let the machine read the Custom Function Pattern Selection setting file
XXX_v1.0_ISO15408.cpd.
Get the administrator of the machine to confirm that [ISO15408] is selected for [Send/Save]
of [Custom Function Pattern Selection] in the Administrator Settings and obtain his or her
consent not to change the setting.
Check that the model name and the Firmware version (card version) checked with the Ser-
vice Manual agree with the value shown on the Firmware version display screen.
Check also that the MFP model name and the part numbers of the MFP board and the
eMMC board agree with those described in the Service Manual.
If there is a mismatch in the Firmware version number, explain to the administrator of the
machine that upgrading of the Firmware is necessary and perform upgrading of the Firm-
ware.
Set CE Authentication to [ON] and set the CE Password.
Make the service settings necessary for the Enhanced Security Mode.
3. After this machine is installed, refer to this User’s Guide and perform the following steps.
Check that the Administrator Password has been set by the administrator of the machine.
Select [Restrict] when the confirmation screen of machine usage information is displayed.
Check that the Encryption Key has been set by the administrator of the machine.
Check that the Overwrite HDD Data has been set by the administrator of the machine.
Check that User Authentication has been set to [ON (MFP)], [External Server Authentica-
tion] (Active Directory only), or [Main + External Server] (Active Directory only) by the ad-
ministrator of the machine.
Check that the date and time have been correctly set in the machine by the administrator
of the machine.
Check that the Job Log Settings (Audit Log) has been set to [Yes] by the administrator of
the machine.
Check that the certificate for SSL communications has been registered by the administra-
tor of the machine.
In accordance with the security policies of the organization, register the certificate that is
issued by a reliable authentication authority.
Check that the ID & Print Settings has been set to [ON] by the administrator of the machine.
Check that the Memory RX Setting has been set to [Yes] by the administrator of the ma-
chine.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the external authentication server.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the DNS server.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and the SMTP server.
Check that IPsec has been set by the administrator of the machine for communications
between the machine and a client PC.
Let the administrator of the machine set Enhanced Security Mode to [ON].
Check that the FW Update (USB) Password has been set by the administrator of the ma-
chine.
Check that the various functions to be disabled manually have been properly disabled by
the administrator of the machine.

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1.1 Introduction 1
After completing the checks, keep a copy of this list in the Service Representative and give the original of this
list to the administrator of the machine.
Please direct your any queries about using the machine to the Service Representative shown below.
The languages, in which the contents of the User’s Guide Security Operations have been
evaluated, are Japanese and English.
The following lists the manuals compatible with bizhub C658/bizhub C558/bizhub
C458/ineo+658/ineo+558/ineo+458 (Version: G00-10).
• bizhub C658/C558/C458/C368/C308/C258 User’s Guide v1.00 A79J-9640BA-00
• bizhub C658/C558/C458 User’s Guide Security Operations 2016. 8 Ver. 1.01
Explain to the administrator of the machine that the settings for the security functions for
this machine have been specified.
Product Name Company Name User Division Name,
Contact
Person in charge
Customer (administrator of the
machine)
Service Representative